Flight(55) from Atlanta to LAX was great. Pilot and flight attendants could not have been better. Flight (56) from LAX to Atlanta the same. Will fly AirTran again. 2 Replies - Latest reply on 01/13/2010Add reply
Lost Luggage- Permanently!
I took a single, 45 minute flight from Virginia to NYC. AirTran lost my suitcase PERMANENTLY. It's gone for good and now they are fighting to pay as little as possible in losses. I'm a student, and the ... read full review6 Replies - Latest reply on 01/13/2010
Terrible Customer Service!
ATLANTA, GEORGIA -- In November, my family took a trip from Dallas, TX to St. Thomas, USVI. We flew Airtran from Dallas to San Juan (Airtran doesn't fly to St. Thomas.) When I booked the flight, there was a scheduled change ... read full review9 Replies - Latest reply on 12/30/2009
Extreme jet exhaust smell
I just got home from a trip to NYC. I flew AirTran from Memphis to New York City and back via Atlanta. My impression of AirTran is not so good. First, when on the ground waiting to takeoff, the jet exhaust ... read full review11 Replies - Latest reply on 12/13/2009
Injured during the flight
AIRtran Please see further information below, Have you been able to follow up?
Thank you for contacting AirTran Airways. As I previously advised, the complaint has been filed on your ... read full review4 Replies - Latest reply on 07/27/2009
AirTran Scamming the Public
ATLANTA, GEORGIA -- So by now everyone knows that many airlines are charging baggage fees for checked baggage. My daughter recently flew on Air Tran with 2 suitcases. We paid $15 for the first and $25 for the 2nd on-line ... read full review11 Replies - Latest reply on 07/23/2009
Worst Experience Ever!!!
ATLANTA, GEORGIA -- I had a lay-over in Atlanta Georgia and was at the gate at 6:52.The flight to Las Vegas Nevada at 7:04. We walked up to gate and the Airtran employee at the gate ignored us and walked two other people ... read full review8 Replies - Latest reply on 04/12/2009
Hidden Baggage Fees
BOSTON, MASSACHUSETTS -- I bought my roommate a plane ticket to fly from Boston Logan to Houston Hobby. It was $150. When he flew, there was a new charge on my account from AirTran for $158. My roommate says he paid $90 in ... read full review10 Replies - Latest reply on 09/09/2008
My Seat Was Given Away
RALEIGH/DURHAM, NORTH CAROLINA -- I purchase a ticket and a seat online at the above airline. I was told by an agent and customer service that seats are not guarnateed. I will get my money back, and that I walked on after the standbys. ... read full review18 Replies - Latest reply on 09/26/2008
I had a horrible experience when flying with my wife and my 2 kids (2 & 6). We got seats only at the check in and then it appeared that all our seats were middle seats. They expected the 2 kids not to ... read full review14 Replies - Latest reply on 01/13/2008
Airtran - Lost luggage
On July 18th I flew from LAX to Buffalo, NY with a layover in Atlanta. The bags left LA but never arrived in Buffalo. The first 3 days I was told repeatedly by Buffalo airport employees that my bag ... read full review1 Replies - Latest reply on 11/16/2012
Kids running around
Kids running up and down isle, kicking and pushing back of my seat, and the stewardess not doing a thing about it a trip from Az to Ga. Long ass trip with all this going on. After all this had about missed ... read full review14 Replies - Latest reply on 06/01/2007
Terrible flight and service
We had booked a simple flight to tampa for me and my daughter. She was going to stay with her grandparents for the holiday weekend and I was going to go golfing with my college buddies. When we checked ... read full review3 Replies - Latest reply on 05/25/2007
AKRON, OHIO -- If you want to count on your flights being on time don't fly Airtran. Every time I fly with them, there is a problem with delays. It just happened again today - flight scheduled for 4;56p.m. delayed until 7:34p.m. then, pushed back up to 6:02p.m. Result: flight missed. Now, we're out our trip, and our money. Customer service is a misnomar: there is no customer service. The first person I spoke with was apologetic and gave me customer relations phone number, but the woman there was a real #*!#*!!!!
3 Replies - Latest reply on 03/03/2007Add reply
I will never go Airtran again and I hope other people will read this and think twice about flying with them.