Top Customer Complaints & Reviews:
In May 2006 I ordered and received an Alienware Area 51m 7700 notebook computer from www.alienware.com for a total of $3,912.00.
My husband and I bought a refurbished laptop computer on April 10, 2008 and when we received the computer it did not work. We bought this computer for $1033.98 through EBay Alienware Outlet Store.
Alienware has continued to screw me also. I purchased my first Alienware about a year and a half ago.
Latest Reviews:
Alienware Tech Support Run-Around - M15xUNKNOWN -- I bought a M15x laptop June 2010 and roughly one year after I experienced an overheating problem, just the beginning of my problems ...
-- Complaint Posted by Kels.b.56 on 04/20/2013
Alien to Support - What I'm doing - M17xI purchased an M17x in 2009 - after Dell had acquired Alienware. This purchase followed two other negative experiences. Why ...
-- Complaint Posted by The Ant on 09/10/2011
Alienware CS Disaster Before reading the comments posted in my3cents.com regarding Alienware, I thought highly of the company because of their 'high-end' ...
-- Complaint Posted by DieAlienware on 11/17/2010
Ditto, Ditto and more Ditto! - AlienwareMIAMI, FLORIDA -- Dear Readers:
I ditto everything that has been said about Alienware Customer Service, or lack thereof.
I purchased a new ...
-- Complaint Posted by AKBeaver on 08/10/2010
Think Twice - Alienware m15xPlease think twice before you purchase one of these systems.
I purchased an m15x and have had nothing but problems with it. ...
-- Complaint Posted by Baubuchon on 06/14/2010
Beware of Alienware - LaptopBeware of the provocative alluring website. In August of 08 I spent just over $4000 for "the ultimate gaming machine". 30 days ...
-- Complaint Posted by Gene-O on 05/16/2010
Poor communication/customer serviceAlienware does a terrible job of customer service, which may not be a surprise to some since they are owned by DELL.
I had ...
-- Complaint Posted by Sakoncar on 09/04/2009