Allied Home Warranty Consumer Reviews - Page 3

HOUSTON, TEXAS -- Purchased a 1.5 Mil custom home with a built-in commercial refrigerator. Within the first few days of moving in we noticed some ice buildup in the refrigerator section behind the produce drawer. Call Allied, over a span of several weeks, they sent 3 techs from 3 different companies to fix the problem. All were unsuccessful at resolving the problem and we were told that they don't handle built-in refrigerators. Why would Allied take our $500 for coverage and then send techs out that are NOT qualified.

Then Allied tells us that we knew about the problem, therefore they are not going to cover fixing a $7k refrigerator. They simply did not want to fix it or possibly replace it. We did not know about the problem. Allied are supposed to cover existing problems with the policy that we have and therefore this is covered, but they said that we knew about the existing problem, which we did NOT and they don't cover "known existing problems". How could we know about it when we moved 1000 miles from a different state. They will use any excuse to NOT cover your item. We do NOT recommend using them whatsoever.

Run as fast as you can from this company. Our realtor and the rest of his group at Coldwell Banker refuse to use Allied after the way we were treated and have migrated their clients to other warranty companies. We are considering taking them to court about it. They should not be allowed to get away with this. The more people post about this company, the better.

DALLAS, TEXAS -- Allied Home Warranty is by far the worst warranty company I've ever dealt with. Not only was the service HORRENDOUS **, but I found out that they only use a handful of sub-par contractors. The contractors don't even like doing the work for them because of how long it takes for them to be reimbursed. I had an A/C that needed work. My house was 98 degrees during the summer in TX, and "**" would not approve any work to be done on the unit until she got a second opinion from another company.

In the meanwhile, she put this on her back burner while my house was nearing 100 degrees inside. I could go on & on about the struggle over this one issue that went on for MONTHS, and tell you how I could easily sue the company, but it wasn't worth my time or expense to sue. I just told them to shove it when asked if I wanted to renew.

AUSTIN, TEXAS -- Allied is the worst warranty company on the planet! I had a clogged sink and Allied contacted Affordable Plumbing in Austin to repair the problem. Almost a day later, Affordable called me and basically said that they were too stupid to figure out if they could schedule in the job and they would call me back the next morning. No call back, and when I called them I was advised that they were too busy to do a job originating from Allied Warranty.

I contacted ** in the service dept. at Allied and she told me that they have nobody else to do the work in Austin and that I should wait until such time as Affordable felt like doing the job. Very rude, incompetent people working for this company and they have such a poor payment record with their service companies that you may as well just chalk the mistake up of dealing with Allied, and pay for the job yourself with a competent company. Pay your money to Allied, but get no service! That's the Allied Warranty standard.

HOUSTON, TEXAS -- Attention realtors and customers, do not purchase an Allied Warranty! They own the service company and will diagnose bogus repair and replacement and then deny coverage. They are profiting on both ends at the customer's expense! Huge conflict of interest!

HOUSTON, TEXAS -- I have kept this home warranty on my home for several years. It has been an awful experience. My hot water heater went out, had to wait 5 days for anyone to come out. I sent emails and made calls and nothing. Now, today, the manager is on the phone with me trying to make me happy as I told her that Allied would be off my list of Home Warranty Companies that I give to buyers to pick from. I will tell every buyer what I have been through.

HOUSTON, TEXAS -- Bought the home warranty plans. Sounds good on paper and commercial but it's not the truth. So hard to get things done. Prices are ridiculously high. Waste of money. The so-called warranty is a Scam. Allied just wants your money.

HOUSTON, TEXAS -- We have a warranty cover with this company. They screwed us twice. First with the heater furnace they did not cover saying that it was a pre-existing condition, although this is not stated in the contract. And the second time with our AC unit - they recommended a company that wanted to charge us $850 extra for stuff that doesn't need to be changed. And they wouldn't allow us to find someone else or re-reimburse us although this is stated in the contract. This is the worst warranty company ever. No one should work with them. They are liars.