Amana Faulty Compressor
The faulty compressor on our Amana refrigerator clunked out just days before the 5 year warranty expired. We initially had a repair person come out that we knew. He told us it was the compressor. We contacted ... read full review
MICHIGAN -- I am very disappointed in Amana, I will never buy an Amana oven again!! I have been trying to get in touch with someone to help me with either getting my stove repaired or get a new one.I have called Amana several times with no results. I was cleaning my oven and was waiting for it to get done but it never did,I smelled an awful smell and went to check on it. It turns out the door did not lock and it melted the top of my door on the inside and part on the outside. It also melted my knobs partly.
2 Replies - Latest reply on 04/21/2008Add reply
I had to shut off the circuit breaker for it to stop. They do not stand behind their product. Still waiting for results (going on 6 months).
Poor Quality and Service
We bought this washer in June of 2005. We decided on an Amana because it was a well known brand and the price was decent since we were getting a bit of a break buying all new appliances for the kitchen ... read full review3 Replies - Latest reply on 06/24/2009
Worse than bad
We've been using the Amana Refrigerator for about 5 years and recently noticed something floating in the water. Our tap water is fine and it's not the filters... It seems that the tubing in the fridge ... read full review5 Replies - Latest reply on 07/02/2010
After using the self-cleaning feature on this oven it melted the hard plastic around the oven door onto the metal of the door and totally split the plastic on the oven door. As a result the door no longer seals to allow proper temparture when pre-heating and/or cooking.
1 Replies - Latest reply on 06/22/2010Add reply
Now I'm left with a damaged/broken product after only 8 years off owning this Amana Oven.
PINCKNEY, MICHIGAN -- I purchased a new Amana refrigerator with factory warrany. I heard that Amana made the best. From the first day, the frige leaked water from underneath. I called factory service and asked what to look ... read full review2 Replies - Latest reply on 08/10/2008
BENTON HARBOR, MICHIGAN -- I purchased an Amana refrigerator model #ASD2522WRDO1 on 6/21/2010. Within 6 months the shelves began cracking and the side of the crisper broke off. Upon talking to Whirlpool customer service, I was informed that they had no way of knowing what caused the problem, therefore there was nothing they could do but SELL me replacement parts made from the same inferior material.
1 Replies - Latest reply on 02/01/2013Add reply
This is a hazard as the shelves could break and cause injury to anyone opening the door. As I am not financially able to replace or repair this piece of junk, I am forced to use it. I have propped the shelf to try to keep them from collapsing. NOW.....Just this morning I noticed my Whirlpool Microwave, mdl# WMH1163XVD, is cracking all around the glass and the top of the door.
WHIRLPOOL...STOP denying this problem and pushing the blame onto the consumer.
MEMPHIS -- We built our dream kitchen in 2001 and purchased an Amana side by side built in refrigerator. NIGHTMARE!!!! We have put 4 motors in it, replaced the compressor twice and now after 6 years, when we went to repair it for about the 10th time, the parts are no longer available. The people at Amana told us that they were very sorry. They offered us 15% off the purchase of a new refrigerator....as IF we would EVER purchase anything from them EVER again!!!!
1 Replies - Latest reply on 10/22/2007Add reply
The service center would not return phone calls. They would say to us, I will check on that and get back with you within 24 hours. I would have to call back only to be told that they still didn't have an answer for me.
My opinion is: It is ludicrous to have spent $6000 on a built in refrigerator, to have repaired that refrigerator no less than 10 times in six years, for the refrigerator's parts to be unavailable in six years and for them not to be willing to stand behind their product and do anything about it!!!!
I WILL NEVER PURCHASE AN AMANA APPLIANCE EVER AGAIN AND WILL TELL EVERYONE I KNOW NOT TO EITHER!!!!!
DETROIT, MICHIGAN -- Control module needs to be replaced every 9-12 months at a cost of over $200 per repair. Amana knows of this problem but refuses to do anything about it since they make more money selling parts and service ... read full review8 Replies - Latest reply on 11/30/2006
553 BENSON RD, MICHIGAN -- In late October 2009 approx. 18 months ago I purchased this refrigerator,
1 Replies - Latest reply on 05/07/2011Add reply
immediately I started to get cracks in all plastic components such as the vegetable bins, the shelves. The plastics were not overloaded or abused as it is just myself and wife residing here. The door handles constantly slide upwards off their pins, I just spoke to the customer service but they would not do anything about the junk they are putting on the market. They generously offered to replace the plastic vegetable bins with the same brittle plastics at a cost of $121.08 each and the shelf frame not including the glass inserts at a cost of $46.66 each. Just to replace all plastics is greater than the value of the refrigerator.
I discarded a better refrigerator than this one. AMANA is not the quality product they once were, Stay away from their products
I purchased this fridge 10 years or so ago. While I was cleaning it today, a tempered glass shelf shattered, and a plastic peg that held a drawer in place broke. I called for replacement parts, only ... read full review9 Replies - Latest reply on 01/26/2010
In Aug. 2003, we purchased Amana side by side refrigerator. Within a few months we replaced a sensor in lower drawer because everything there froze. Still didn't work properly. July 28, 2009 we returned ... read full review2 Replies - Latest reply on 08/27/2009
COLLINSVILLE, ILLINOIS -- They are living on a historical past reputation... the quality isn't there... the knobs can not be washed without the numerals being washed off; so better mark the oven settings with an engraver before applying soap & water... Plus, they have stopped marketing the knobs and conventional knobs will not fit (the temp settings are reverse of what is available on the market)...
1 Replies - Latest reply on 05/25/2009Add reply
Avoid this product!! I'll never buy Amana again..
LOUISVILLE, KENTUCKY -- This happened a couple years ago, but I'm still angry about it. First, let me say, I will NEVER buy another AMANA product again. My wife and I spent over a thousand dollars on a convection oven by Amana, I don't recall the model number or care what it was. After a year, the control panel "skin" directly above the oven vent on the front of the oven, apparently melted and warped making it impossible to keep the oven lit. It would light and go out, light and go out. We would think dinner would be ready in an hour and discover an hour later that it was stone cold. I called the dealer, they said it was no longer under warranty, but call a repairman. I did. He said it would cost $400 + labor to replace the control. He or the vendor called Amana, no they would not help, it was out of warranty. Just barely. I told the guy to forget it. He charged me $75 for coming and looking at it.
1 Replies - Latest reply on 08/14/2008Add reply
I had it hauled away when I replaced it with a $400 oven that actually works and has knobs versus plastic, electronic buttons. The new oven is NOT an Amana and never will be again. I would expect a $1M oven to work for more than 13 months.
GRANDVILLE, MICHIGAN -- In early 1996 I purchased a new Amana refrigerator from Wards for $1200.00. Within a few months the freezer was not freezing. I called Wards and they sent someone to fix it. He said he needed to order ... read full review2 Replies - Latest reply on 08/05/2013