ARLINGTON, TEXAS -- I called Americredit 2 weeks ago seeking a lien release. I purchased a car from a dealership, now out of business, which didn't get the release. I was told repeatedly by customer service that because it wasn't my account there was nothing they could do. That was not true. I called over 2 days and talked to 5 different people, including a "supervisor", and they all gave the same misinformation. It was only resolved after a state DMV employee called on my behalf and talked to a dealer services representative. Yes they did have lien releases for non-originators of car loans and I got the form with no problem.
1 Replies - Latest reply on 11/12/2010Add reply
Why the hassle? They had no interest in the car. The car was paid off by the dealership years previously, but customer service kept denying me the paperwork. I don't believe they didn't know how to resolve this issue. I thought I would have to take legal action. The frustration I went through was ridiculous and nonsensical. Why treat customers like that?
Lack of respect for customer
ARLINGTON, TEXAS -- On 12/31/2009, I received a 1099C from Americredit. This company reported the loss to the IRS for $13,376.89. I reported this amount to the IRS as an income in 2009 income tax Since ... read full review4 Replies - Latest reply on 02/28/2011
ARLINGTON, TEXAS -- To begin, I purchased my vehicle in May 2003 through one creditor. Well, they went out of business, in which, another creditor took over the contract.
Finally, 2008 comes along and the loan matures, ... read full review3 Replies - Latest reply on 07/29/2010
TEXAS -- I too was told by the dealership that after 6 months I could refinance the ridiculously high 18% interest rate. Well that didn't happen even after paying on time for a year. These dealerships lie to you ... read full review6 Replies - Latest reply on 10/24/2010
Americredit is shady
FORT WORTH, TEXAS -- Americredit is the most low ball finance company ever!! They waited until I was 56 payments into a 60 month loan with only 2,000 dollars left on my balance to re po my car. I went pick it up three days ... read full review8 Replies - Latest reply on 02/05/2011
Unfair Business Practices
LOS ANGELES, CALIFORNIA -- I lease a mbz s550 in 2008 and just returned the in August 2010. The lease was for 3 years at $1700 per months. About 45 days before maturity I received a letter encouraging me to buy the car. I immediately ... read full review2 Replies - Latest reply on 09/30/2010
Americredit The Worst Of The Worst
ARLINGTON, TEXAS -- I had a auto loan with Americredit my finance balance was about 18100 I made 7 payments of 374.00 plus the ridiculous western union fee for 7 months and after 7 months the payoff balance was $17992 they ... read full review3 Replies - Latest reply on 10/29/2008
Americredit of Arlington Texas, has the worst customer service, the cant seem to keep up with payments and they penalize the customer, even when there is proof of delivery and copies of the cleared check have to be sent several times. 3 Replies - Latest reply on 07/15/2007Add reply
801 CHERRY STREET, SUITE 3500, TEXAS -- This company financing practices must be stopped. So many people like myself were told by the dealer (Lincoln Mercury in my case) upon the purchase of a car that you sign for this 19% interest rate loan ... read full review2 Replies - Latest reply on 03/28/2010
Finally on my last payment, and they took the online payment option off for me and any other payments. I work the same hours as they do, so I can't spend hours on the phone with them at work! They make it IMPOSSIBLE for you to pay off your car. 1 Replies - Latest reply on 09/15/2011Add reply
The Worst Ever
ARLINGTON, TEXAS -- I don't know where to start, Got this gas guzzler in 2006 and it has been a burden on my back every since. Fell behind in payments in May of last year and after making a payment arrangement for a late ... read full review1 Replies - Latest reply on 12/10/2010
Has anyone out there had insurance problems with americredit? I have. I had more insurance than CA law requires the whole time I was making payments and now a year and a half after the car was paid off they are calling and threatening to garnish my wages if I don't pay supplemental insurance because I " didn't have enough" coverage. they want me to pay them an additional $1600 but will settle for $800. what a bunch of crooks!!!! 1 Replies - Latest reply on 11/15/2009Add reply
My question is this Noone is trying to get out of the payment things happen people get behind. How do they get away with only accepting Western Union payments . If you are behind the chance that you ... read full review5 Replies - Latest reply on 09/23/2009
LA VERNE, CALIFORNIA -- My mother had an auto loan with Americredit and deferred 3 payments. She paid those back and was getting ready to make her final payment for $300 and was shocked when the bill was almost $4000. They said she owed interest for the deferred payments, even though they didn't mention this when she asked for the deferment. They told her to check her contract. Well all the contract said was that she had the option to defer payments, not that she would be charged any interest at all, let alone what % interest. The bill was due 3 days ago. In that time they also charged an additional 300$ for a late fee and interest accrued for three days! This is extortion!
3 Replies - Latest reply on 03/20/2009Add reply
Do not deal with these crooks! They also make it difficult to make a complaint because they just transfer you to voicemail. Beware-do not deal with this company! They will screw you!