Bass Pro Shop Consumer Reviews - Page 2

AUBURN HILLS, MICHIGAN -- First, I've never had good luck at any time going there. Last weekend was the 3rd strike. The first bad time: I am a gun collector. I collect vintage rifles and handguns. I am not a gun nut, but a true collector. I have an old ww1 handgun, in. 32. It's a semi-hard to find round, and lower power (but in ww1 was the standard).

So, I ask the guy behind the counter, "Do you have .32?" He gives me this long song and dance, why I need to buy a new gun. I say, "I collect guns for historical value, and I can't afford that one right now." He says, "Well then you know nothing about guns, and I can't sell you any ammo, please leave the counter." He starts to talk to the next guy. I tell him where to get off, and I am actually removed from the store, physically.

The second Bad time: Every one gets a second chance, so I went back To use their range. They have an indoor range. So I get my rifle checked in, they check my ammo. Then they say I can't have this because it's army surplus. I say, "so?" they then say they have to keep it, per Michigan law. I said, "I don't think so." I reach over the counter to get my ammo can back. And they physically push be back, and threaten to keep my rifle too. I talk to the manager, and 2 hours later, they lose my ammo. I get "loud" and they remove me again.

Third time: last weekend There was an ad - they ad for vintage rifles. Good price too. I was willing to deal with the B.S. for the sale. So not only did they not have it, they called me stupid, for not seeing it was only at select stores. They told me, I was obviously too stupid to pay attention to detail, and would not sell it to me anyway.... and, "You (me) was taking up my (his) time." I went to the manager. He said, "I agree with **, get out of my store!" Now, that's for the Great Lakes Mall store In Auburn Hills, Michigan. Go to Dunham's... they really are better all ways around!! Also, they have a better selection of ammo too!! I am a major fan of Dunham's!

FLORIDA -- I'll make this short. Went to Bass Pro Shop to buy a rifle. I asked the associate behind the counter to hand me the one I wanted to buy. I asked him could he take off the trigger guard because I wanted to see how it felt. (I had heard this particular rifle had a good trigger, wanted to find out myself.) He looked at me and said "No I value my life." What? I said "What are you talking about?" He said "You could put a round in the chamber I value my life".

This kind of rubbed me the wrong way, so I asked him "Could I speak to a manager?" He rudely said "I am the manager." I said "Can I speak to someone over you?" This must have enraged him because he said, "Sir I am not taking that trigger guard off for you. As a matter of fact give me that rifle cause you are making me feel uncomfortable." I could not believe what I was hearing and I looked at my wife in disbelief. He then turned around and told me that when he is behind that counter that he is in charge and I will listen to what he is saying! I was at a lost for words.

Then as I tried to put some words together he said "You need to leave the store" and my wife is pulling on my arm to walk away because I think she thought I would lose my cool. But I never did. I walked downstairs and talked to the store manager. I explained to him what happened and he apologized and offered a gift card. I declined and took my number down and told me he would call me. I never received a phone call.

I have been in the military for over 12 years, been deployed all over the world in time of war and peace. Never have I been treated with so much disrespect. I must say I hope I never feel a need to go to another Bass Pro Shop again. Oh the manager told me that even if you're buying a gun they will not take the trigger lock off. What is America coming to? Thanks for listening.

BOSSIER CITY, LOUISIANA -- May 24, 2013, I was in the Bossier City, Louisiana Bass Pro Shop attempting to purchase some 5.56 Winchester ammo. The store only had three boxes left and they were in the glass showcase next to an AR-15 rifle with an Eotech holographic sight and magnifier and a bipod attached to the weapon. I asked the clerk behind the counter how much it was for a box of the 5.56 ammo and he stated "$12 dollars and change" (don't remember the exact amount). I informed the clerk that I would like to purchase all three boxes, to which he replied, “you can't they go with the weapon”.

I was confused and asked for clarity, he then stated that if I wanted the ammo I had to purchase the weapon (the price of the weapon was well over $2,000.00 dollars). He further stated that those were the last three boxes of 5.56 ammo they had so, if I wanted them I would had to purchase the weapon to get them. I then asked, “So if I purchase the weapon the rounds come with it?”, to which he stated "No, you still have to pay for the rounds also." I then asked “What if I purchase the weapon but don't want to purchase the ammo?”, he did not have a response for that.

I then showed him a box of .45 Cal ammo I had in my shopping cart that I took off the shelf, I informed him that this was the last box of .45 Cal ammo they had left on the shelves and asked him “Are you saying that I have to purchase a .45 Cal weapon along with this ammo or you will not allow me to purchase this .45 Cal ammo?”, to which he replied “No”. At that point I was frustrated and did not want to escalate the situation; I could see that the clerk was enjoying the fact that he was denying me the right to purchase the ammo, so I simply departed the store.

Unless I am missing something, Bass Pro Shop is a store, they sell merchandise, this merchandise had a price tag associated with it. I or any other customer should have the right to purchase that product - this is the whole principle behind a merchandise store. If the store had a packaged deal with the ammo and the weapon together I would have been fine with that but it wasn't a packaged deal, as the ammo did not come with the weapon. You still had to purchase it separately, the package was the weapon, the sights and the bipod.

Maybe the young clerk was misinformed, maybe he was holding that ammo for a friend to purchase, or maybe he just did not like me and decided that I was not going to get that ammo. I was calm and courteous throughout the attempted transaction. Either way it is wrong, plain and simple.

You should take your money elsewhere. They have fake sales, deceptively overcharge you, and then leave you no recourse, hiding behind predatory store policies and hidden signs. Their practices amount to scams. I bought something there that was supposedly on sale for $17, so it was quite a surprise when I found the exact same product at another store the same day selling for $9 at regular price. I went back to Bass Pro Shops to return the item. I was told that on this particular item, there were no returns or exchanges.

The woman at the service desk told me there were signs posted in the area indicating that all sales were final. The woman was being incredibly rude, so I asked to see these signs. After searching for several minutes with the help of a stock boy, we finally found a single sign, not in the 2 main aisles where these items are stocked, but above a small display on the other side of the department. Bass Pro Shops refused to refund my money. And they refused to do a price match. The service lady was rude. The manager was better trained about smiling and saying there's nothing he can do, it's store policy, but what he was really saying was "Go ** yourself".

At this point, the money wasn't really the issue. $17 is only a drop in the bucket compared to what I spend on fishing gear each year. Out of the several hundreds if not thousands of dollars I spend on fishing, hunting, and camping gear every year, not a single cent will be spent at this or any other Bass Pro Shop as a result of this incident.

The reason they are calling you is because you or someone you know (or may not know; maybe you have enemies?) signed you up for a trip. I actually went to the shop in Nashville in April 2009 and signed up for a drawing. Even after reading the fine print, I knew what I was getting myself into; it's a time share company; you go to a seminar or whatever and they provide you with a trip to your destination choice. I have only received two calls (one in June 2009 and one today, August 12th, 2010). I hope this helps.

HOUSTON, TEXAS -- Ever get a call from this number or one similar? On the other end is a pushy, rude, and often nasty salesperson trying to convince you that you've won a vacation...and it only cost $300. I get a call about every 3 weeks from some company associated with Bass Pro, wanting to make me believe I have won a vacation.... I am so tired of the rude and annoying sales tactics. I'm tired of telling them to take my number off of their list. I'm tired of all of it. But you know what I'm the most tired of? Knowing that Bass Pro couldn't care less that a customer of theirs is being harassed. Wow... really makes me want to spend my money in their store.

Know what? No one from Gander Mountain calls me... guess I'll have to go there instead. Seriously though, Bass Pro, have your scum sales team stop calling me. And don't give me the crap line about them not being associated with you. You let them in your store and allowed them to set up a table to confront your customers. Bottom line, you're involved and it's your responsibility to stop it.

I've had it with retail stores opening on Thanksgiving! Bass Pro Shop is doing this! It will only be a matter of time when all stores do this and then businesses too. Here in the USA we do not take as many Holidays as other companies. It would be nice to keep the ones we do have as non-working holidays. I suggest we boycott any retail outlet open on Thanksgiving! It's ridiculous and promotes a breakdown to our culture.