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Blue Cross / Blue Shield

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149 Reviews & Complaints

Company Contact Info
Contact Info: 225 N. Michigan Avenue | Chicago, IL 60601 | 312-297-6149 | www.bluecross.com

Top Customer Complaints & Reviews:

I worked for BCBS for years. This company is more deceitful and crooked than I can possibly explain here.
BlueCross Blueshield of Texas accepted me for health insurance in January and attached a rider for a nonexistent condition. To appeal the rider, I had to submit my medical records.


Latest Reviews:

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Billing Nightmare - Insurance/Customer Service
MIDLAND, MICHIGAN -- Billing is so messed up. Want to fix health care in the country and unemployment, start with getting people a job in fixing the ...
-- Complaint Posted by Rodburg9 on 06/11/2013

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A Horrible "Catch 22" Experience! - Group Health Insurance
KNOXVILLE, TENNESSEE -- This insurance was a pain in the neck ( actually lower but put "neck" for censorship reasons), from the get go! First we had ...
-- Complaint Posted by J1123j on 06/03/2013

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Coverage Dropped After 12ys With Company - Health Insurance.
TOPEKA, KANSAS -- I have had a health insurance coverage through my husbands work with Blue Cross Blue Shield of Kansas for 12 ys. March 1st of ...
-- Complaint Posted by Mrsgpt552 on 05/30/2013

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Blue Cross Blue Shield Scum Suckers - Insurance Denial
KANSAS CITY, KANSAS -- I was pre-approved for a breast reduction and my pathology report stated that the breast tissue was a teaspoon short of the contracted ...
-- Complaint Posted by Pparsonsha on 05/21/2013

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They Just Plain Suck - Health Coverage -- Complaint Posted by Zilli5540 on 04/08/2013

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Anything to Avoid Paying a Claim - medical
AUGUSTA, GEORGIA -- Went for a shingles vaccine but first called to ask if it was covered. Yes. Called again to be sure. Yes. Got the shot, filed ...
-- Informative Posted by Mateo_yeah on 03/29/2013

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Upfront Denial and Delays in Claims Handling - Health Insurance
ATLANTA, GEORGIA -- On December 19th of 2012, I went in for a preventative doctor's appointment. Today, March 22nd, two of those bills are still ...
-- Complaint Posted by Learyles on 03/22/2013

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Avoid the stress-don't get bcbs dental - Dental claim
QUINCY, MASSACHUSETTS -- So bcbs dental acts like they care about prenatal care by offering 3 cleanings a year to pregnant woman. What they don't tell ...
-- Complaint Posted by Sonya.ortiz on 03/06/2013

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Failure To Pay Bills
LOUISVILLE, KENTUCKY -- My premiums are 400.00 dollars a month and my annual deductible is 2000.00 dollars a year. But I consistently get medical bills ...
-- Complaint Posted by on 02/22/2013

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Rude CSRep George [snip] Hung Up on Me - Health Insurance
MINNEAPOLIS, MINNESOTA -- I called the number to "Find a Provider" on my BlueCross BlueShield card to locate a convenience care provider that would accept ...
-- Complaint Posted by Kninaj27 on 12/17/2012

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Worst Customer Service
MILWAUKEE, WISCONSIN -- Every time I call BCBS I get transfer about three to four times. Most of the time the customer service reps are rude. The last ...
-- Complaint Posted by Mya_vaj on 12/07/2012

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This company has turned rotten. :( - Health Insurance
ATLANTA, GEORGIA -- Blue Cross Blue Shield of Georgia has some of the worst customer service I have ever dealt with in my life. To speak to someone, ...
-- Complaint Posted by Thestarchedshirt on 10/22/2012

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Excellent service always - Health care services
ROWLETT, TEXAS -- My husband, son and I all have BCBS and have never had a problem. It is unfortunate that beginning in January 2013 Motorola ...
-- Compliment Posted by Annamc1943 on 10/12/2012

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The Best at One Time Is Now the WORST! - Obtaining Insurance and Having Four Interviews and Now They Are Denying Claims!!
Four interviews to obtain insurance 1 Nurse (1 hour)- same questions 2 Doctor (1 hour) - same questions 3 Doctor (1 hour) ...
-- Informative Posted by Tjones2 on 09/30/2012

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Most Unprofessional - talking to customer service reps about the SAME THING
NEWARK, NEW JERSEY -- I have invested a month or more calling this company and these customer service representatives. Everytime I speak to a different ...
-- Complaint Posted by Gphilson on 08/31/2012

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