Bill Me Later never sent me an invoice for the amount I owed them. Months later, when I finally did receive one, there were 2 months worth of late fees on there. I called them, and the operator I spoke with told me the late fees would be waived if I paid the amount owed. I did.
Now three months later, they are sending me invoices saying I owe late fees for not paying the late fees. I have tried communicating with them via email, since I don't trust them on the phone, and every response I get is from a no reply email address. They call me constantly, my stance hasn't changed. How can you charge someone late fees for a bill not sent? I am turning this over to my state's attorney general.
OMAHA -- Bill Me Later is a crap company that is ripping people off! I ordered contact lenses through VisionDirect which offers the BillMeLater option. When I got the statement for the lenses, my BillMeLater account said the payment was not due until mid-September. I just logged into my account to pay the bill and guess what? They are trying to claim they issued me an invoice in early August to make a minimum payment of $35 and of course, I NEVER GOT THE BILL so I didn't pay it. Now they are trying to slap a $25 late fee on top of my pre-existing charge!!! I AM LIVID.
I called customer service and they tried to claim I set up my account for electronic statements only (which I NEVER DID) and they are also claiming they emailed me the bill (THEY NEVER DID. I thoroughly checked my email, even the SPAM folder.) The customer service nimrod said he would issue a credit for the late fee as a "one-time courtesy only". Oh, how generous of them. Don't doubt it for a minute. I will be contacting the California Attorney General's office about their scam business techniques. In the meantime, I'm warning all my friends not to use them!
Be guided accordingly. BML and PayPal are finding ever so creative ways to pirate your money. Most documented problems have been PayPal passing on a purchase to BML. Here is the latter. I went through BML to a vendor website and made two purchases using my BML account. No denial... all approved. Turns out that the money was taken direct from my checking account. Once again, no signal, flag or otherwise notification that this was not going on my BML account. This one company flying under two banners are low, sneaky and crooked. Fine print aside... this is an excuse to make your life miserable. Stay away from both!!! Class action lawsuit where are you???
I did not sign anything to have PayPal start using Bill Me Later yet, PayPal switches my charge over to Bill Me Later. PayPal was notified that no charges were to be made through BML, but within three months I had another charge to BML.
I contacted PayPal and was told this had to be handled by BML. I have since cancelled my long time PayPal account. I would like to know what monetary connection PayPal has with BML and I would like to know who the principals are at BML.
I have heard that members of the Mormon church run the company and it is being sold to other members of the
Mormon church. As a former investigator for the Texas State Bar Grievance Committee, I have many questions for any individual in charge at Bill Me Later.
TIMONIUM MARYLAND -- I made a purchase on adorama.com over the required amount of $500 to get No Payments for 6 months through Bill Me Later, where I've had an account for a couple of years. Bill Me Later refused to honor the promotional financing offered, instead putting my purchase through as a standard purchase. After promising to 'investigate" they did not resolve my complaint nor allow me to speak to a supervisor, insisting no 'managers' are available, and I would get a phone call which has not happened.
Instead of No Payments for 6 months Bill Me Later put my purchase through as a standard purchase at a staggering 25.99% interest rate - a classic Bait and Switch technique. They claim since I checked out using Bill Me Later through PayPal I was not entitled to the terms on the Bill Me Later website. Of course, there is no mention of that anywhere when I checked out using Bill Me Later. I will have to balance transfer this amount onto a reputable credit card company after having closed my Bill Me Later account.
These people provide no customer service and will not help you after they have deceived you. There is currently a class action suit pending. It appears Bill Me Later is a subjective term and customers should be warned, "We'll bill you when we feel like it and you can't do anything about it."
OMAHA, NEBRASKA -- Back in February of 2010 I accepted an offer by Bill Me Later for 6 months interest-free purchase of a computer. I paid $500 the next two months and was planning to pay it off prior to the 6th month. However, I found out from my statement that they started charging me 20% interest from the second month. When I called them and asked about the charges, they said their offer was never an interest-free offer. I immediately closed my account and paid the remaining balance. This company is dishonest and I would never do business with them. Just stay away.
Be aware. I purchase (3) items from a company and the checkout process sent me through Bill Me Later. I received two of three items with a note on the packing list the final item was back ordered. Bill Me Later sends a statement with the total cost and appeared to not be asking for money but waiting on the final item to arrive and then auto bill me with the info I set the account up with. Two months later I still have no back ordered part and call them up. They tell me I have a late fee of $19.00. I explained to them first, I'm not paying the late fee and second, close my account.
I was reminded of the website name of the company and called to find my missing part. It so happens the back ordered item fell in the cracks and was not on any list to be shipped when inventory came in. I asked the company where did Bill Me Later come into the picture as I remember having to go through their checkout process to get my items. The girl at this company had never heard of Bill Me Later and now I'm sitting here wonder what in the ** happened to cause me to travel down the road of stupidity. There is something strange with Bill Me Later but I will never fall victim to their pre-established rope-a-dope policy. Beware.
Bill Me Later is a service which operates like credit card company. You can use it when you purchase an item and want to make payments. My experience is that it is like a loan shark. I paid for the item on the first bill - which I never got in the mail, by the way, only a notice on the internet. They claimed that the payment was late and extorted - that's a fair word for it - a $19.00 fee, then several dollars more for 'handling fees'. Don't know what companies are getting in return for using this company, but anyone wanting to pay later should just put it on a credit card and not deal with this company.
Last November I purchased several books on Amazon with a gift certificate. The total was $15.63 over the amount of my gift cert. and I was offered a Bill Me Later option which I assumed was part of Amazon. I received the bill in the mail after the stated due date, so I paid the $15.63 I owed. Ever since I have been receiving bills from them with late fees and annual percentage rates up to 180%. The latest bill is $150.00. On what planet would someone pay that amount on a $15 bill?
I called the company but their reps are terse and repetitive (i.e. "You owe us the money, pay it"). I did a search and found tons of reviews and complaints from those with similar experiences to mine. I discovered that Amazon stopped using Bill Me Later and assumed it was because many complaints about their practices. I called Amazon today and spoke with a supervisor who explained that Amazon only used Bill Me Later for a few weeks until they discovered the company was a total scam. They advised me to do what I have already been doing; to ignore Bill Me Later, do not contact them and do not give them any info about yourself.
TIMONIUM, MARYLAND -- I used Bill Me Later about a year ago and paid off the balance. Never heard anything from them. Used it recently to send flowers. Paid the amount of the sale immediately. Received no invoice or statement or notification from them. 2 months later I receive a statement saying I owe them $107.00. Say WHAT? I called to ask what was going on. They told me its fees from last year accumulated and $25 monthly fee from recent purchase. I paid it off again (fuming) using my debit card. Then BML submitted monthly charges against an old bank account on file that was set up for a one time payment. Since the account has had nothing in it for quite some time, the charges bounced.
Now I owe the bank $300 in charges and BML still thinks I owe them. Supposed to get callback from manager. Doubt I'll hear from them. I put in contact info in case you need it (though they were purchased by eBay, so not sure it's still valid).These people ** and should be sued for dishonest billing practices, usorous interest rates and just plain 'ol thievery! Though the way they built up their company leads me to expect nothing but thievery!