Couldn't believe it!
We just developed a problem with a Bose product and mu husband was storming and ranting at the thought that he'd have to call the company about it.
He just now got off the phone and said, "I don't believe it. That was the most courteous, most intelligent, most helpful customer service representative I've ever talked to."
I don't write reviews, but, being so old I remember when excellent service was the rule rather than the exception, I decided to put it in writing.