Cavalry Portfolio Services

2 reviews & complaints.

Most Popular | Newest | More Options >
More filter options:
Information on how Cavalry Portfolio Services is working with Sprint Nextel (formerly Sprint PCS) to attempt fraudulent collection
Posted by on
ARLINGTON, MASSACHUSETTS -- Sprint/Cavalry Portfolio Services drama continues since 2004 to the detriment of my credit score!

Back on 7/24/04 I posted my story on about how Sprint PCS has misled me with their promotion and tried to collect close to $1,000 for something they do not have a written agreement and for something their own representative told me I would not owe any money.

After several collection attempts I have not heard from Sprint and its collection agencies until the summer of 2006. I thought that my arguments and the fact I brought my matter to the attention of the Attorney General office and the Better Business Bureau in KS (where Sprint PCS was headquartered) and MA (where I reside) produced result. Well, it was too early to celebrate…

In July 2006 I was contacted in writing by Cavalry Portfolio Services (, which is headquartered in Hawthorne, NY. Sprint sold my “debt” to that company. I called Cavalry within 30 days to explain that I was disputing the account and referred them back to Sprint. I thought that this matter was resolved (as I have not heard back from Cavalry) until I received another letter from Cavalry in April 2007 – almost a year later. This second letter had a “sweet” proposal – paying $581 or only 70% of what I “owe” to them/Sprint to settle the “debt”.

Suspecting that something was wrong, I obtained a free credit report from Experian, which showed that my “debt” was reported as debt in collection (basically a charge-off) starting September 2006! This dropped my credit score by a good 100 points from 700+ to 600+. I also noticed that Cavalry has begun to churn my credit inquiries history and posted 2 inquires in a short period of time (one in August 2006 and another in March 2007). Of course, too many recent credit inquires in the last 12 months can lead to further deterioration in one’s credit score.

I called Cavalry and spoke with one of their representatives. He basically told me that disputing “debt” and collections does not mean anything. They are not going to drop it. Fun world we live in: when it comes to debt collection one is presumed guilty until proven innocent and the accusing side is the one that has the right (but no desire) to pronounce you innocent. To prove innocence you are either forced to spend money on attorneys or follow my suggestions (see the next posting on this site) or both.

So, 3 years later Sprint continues to attempt collecting without having any written proof of my obligation to pay. Attorney Generals’ offices and better business bureaus have not been able to help me yet. I called Experian to initiate the dispute and correct my credit record. What Experian representative told was very disappointing but did not come as a surprise.

Experian and other credit reporting agencies are just data collectors. If debt holder, in this case Sprint/Cavalry (whether it is legally substantiated debt or fraudulent collection from Sprint), insists that the debt is valid, Experian and the like cannot and will not do anything. They will certainly investigate your claim of innocence but if creditor insists on the validity of your obligation, you are out of luck. Experian will continue reporting adverse information on your credit report. It is your responsibility to persuade a creditor to drop the claim.

Credit bureaus are not mediators. They are also on the side of creditors (true or fraudulent) and other than collecting information on individuals and earning income on various services related to all of us, when it comes to false information on your credit report, they do not want to have anything to do with you.

At his point I am forced to contact Attorney Generals’ offices and other regulators in hopes that my credit record will get corrected. This is what creditors like Sprint and their collectors hope for – you will pay, even it is fraudulent debt collection, because you will be afraid to ruin your credit record. In this situation Sprints of this world are not better than identity thieves as well as blackmail shops that destroy people’s credit.

If I have learned anything from this experience, it will be a course of action you can and should take to show to Sprints of this world that while you may be a consumer (nobody in their opinion), you can do a lot of damage if you get together with other people. Read my next posting on this website to learn how you can have negative impact on companies such as Sprint. I realize that many people who work for Sprint are honest and hard-working people and just happen to work for this company. However, Sprint’s management is leaving me and other people no choice.
Read 5 RepliesAdd reply
User Replies:
tnchuck100 on 05/06/2007:
Dispute the entry, in writing, with the credit bureau(s). Request written documentation of their verification process. Send it Certified Mail/Return Receipt Requested. Be sure the certified number included in your letter. Keep a copy for your records.

Z81 on 06/21/2007:
I am going through the SAME exact situation with them. In 2000 I got a Sprint phone as a gift from a former boyfriend. I never signed any contract and I was informed I would have Free wirless web for 6 months, so I never logged out of the internet on the cell phone. My bill came and it was like $1000 and they then told me I am still charged for all the minutes I was on the web. I tried to call Sprint and resolve this with them. Every time I called Sprint to dispute it the rep assured me there was no one there to dispute it with, no manager or supervisors and were very nasty and hung up the phone on me. It went to collections and I refused to pay it because I feel I was scammed. Sprint sold the account to Calvary and they harassed me numerous times at work even after I told them not to call. I asked them to provide proof of the debt and they were unable to. I even called Sprint myself to obtain copies of my own records. I was sent on a run around to finally be told they did not have them. The people at Calvary are rude and pushy and they don't want to hear anything you have to say, all they want is the money. I won't give them a dime! This morning I found a subpeona on my neighbors door and glanced at it and realized it was for me. They aren't even smart enough to deliver to the correct address. So now I have to go to court and set up a court date and I am going to counter sue. I can't afford a lawyer so I am going to represent myself and hope for the best. If they fail to provide proper documentation it is going to be hard for them to prove they're case.
cosmikat on 07/19/2008:
If you're concerned with your credit rating, then you'll probably die worrying about it. Your primary goal nowadays is to just try to hang on to your money. Debt collectors are out of control; they'll do absolutely anything to make a buck. Cavalry Portfolio runs a scam; they're complete frauds. I reported them to the Texas State Attorney General after they sent me a legally-official "intent to collect a debt" for an amount that Cavalry invented. My first mobile phone was with Sprint thirteen years ago. When I switched to a different cell phone service, I absolutely did not leave an unpaid balance with Sprint. Cavalry, though, in apparent desperation, is requesting payment for balances due that never existed -- they make up a number, send you a letter, and then cross their fingers that you'll pay them something. DON'T DO IT! It's completely fraudulent. Now, here is a lawyer that is interested in making a case against Cavalry: I am not connected to Dean Malone, but I have visited his website for troubles that I had two years ago (debt collectors sued. I won. Twice.), and his office sent me a letter offering to follow up on the matter I reported to the Texas State Attorneys Office. Cavalry has screwed themselves -- they're going DOWN!
KittyG on 10/16/2009:
You need to handle this in writing. You need to look at your credit report carefully for errors. You need to 1. Send dispute to credit reporting agencies-certified mail, the debt is not mine w copy of the most recent credit report, proof of your ID, utility bill, SSN, DOB. Send proof of your claim if you have it. Wait for results, 30 days aprox 2. CRA will prob say, "verified" Yeah, right. They won't actually verify. Then send debt INVESTIGATION letter to Cavalry- certified mail to dispute. Request specific info for them to provide. do a search for debt investigation letter on the internet. Tell them you will report them and sue them for any incorrect reporting on your credit file. 3. If they can't provide proof, then they must remove this from your credit file. If they don't remove immediately, Then you need to file intent to sue to have this removed. Most likely, Cav doesn't have proof and if not, they must remove. They need to provide date of debt from original creditor, not their date and see if statue of limitations has passed for collectable debt for your state. 4.Contact the credit bureaus to remove w proof of cert not compliant w/ debt investigation, remove this debt otherwise, file intent to sue. Violations from any source can award you $ too if you pursue. Then file complaint with FTC, Attorney Gen for your state if attempting to collect zombie debt-old debt.
Joe on 11/01/2011:
They are scum. I sent them two validation letters and got no response. I also informed them not to call me at work - they did. Calling after being notified not to call is a violation of FDCPA. Seems like CPS doesn't care. I reported to BBB and FTC. Next step lawyer. Funny the day after being reported to the BBB I didn't get any calls from them. Don't send them money and be careful, they are crooks.
Close commentsAdd reply
Stop the scam artist in there tracks
Posted by on
PHOENIX, ARKANSAS -- Cavalry Portfolio Services, is a bottom feeding debt collector, the buy aold debts for pennies on the dollar and try to collect the full amount from you. Its legal but stopping the harassing calls and letters is very easy.

Send a certified letter return receipt requested stating the folling.

I am envoking my rights under the fair debt collection practices act and demand you stop all communications.

Sign the letter and send it off you will not hear from the scam artist again. Make sure you never give them your work name or phone # they will sue you.

For more information on this collection agency or others and how to deal with them go to

Read 6 RepliesAdd reply
User Replies:
Hugh_Jorgen on 02/09/2007:
Why are they the bad guys? You admit the debt is owed.
KCRovert on 02/09/2007:
So Mikeinsf, you don't think they have any rights to collect legitimate debts that you ran up and now are refusing to pay? Interesting how most of the people who yell the loudest about the "evil" debt collectors are the people abusing the credit system.
bill on 02/09/2007:
Who is the scam artist here? Is it the comapny trying to collect a legitimate debt or the person who racks up the debt and doesn't want to pay it?
Slimjim on 02/09/2007:
"the buy aold{sic} debts for pennies on the dollar and try to collect the full amount from you" Um yeah, that's what collection agencies do. That doesn't mean you don't owe the full debt. BTW, you can only stop the calls. They can send letters to collect that debt as much as they want. Paying your bill will stop both though. I recommend that course of action.
Ponie on 02/09/2007:
Although Mike calls Cavalry Portfolio Services scam artists, the real scammer here is the person he took his 'advice' from: Bud Hibbs. This guy has made his millions writing books showing people who don't want to pay honest debts a 'legal(?)' way to get out of it. Bud makes his $$$--people like Mike have to pay up. Now who's the scammer?
redhen on 05/04/2007:
pray that you never get sick with a brain tumor chronic illness, and/or serious accident that forces you to lose everything you have worked for including your job and medical insurance.

you are all three minutes away from losing everything
Close commentsAdd reply
Top of Page | Next Page >