TAMPA, FLORIDA -- {I} have had problems with their service and charging a fee for work done, stating it was the cable company wiring when I have had the same company the whole time. It still had taken 3 visit to my home and to fix the problem, and I still had to pay the 89.00 service fee. Was not happy with the service at all.
Make sure if you sign up with this security system company you check the permit costs with your city first. The representative told me that my city did not charge for a permit. Turns out they did. $25... no big deal right? But the fact that they would not refund a measly $25 even though it was their fault that their list was not updated... just made me mad. Oh and good luck trying to talk to their customer service people. I waited like 3 weeks before someone even called me back.