CenturyLink / Centurytel Consumer Reviews - Page 4

LORAIN, OHIO -- I moved to Lorain OH and was very busy with all the things moving entails. My wife calls to see about internet access through AT&T and was told it's not available here. Well, CenturyTel was so I signed up. Nothing but trouble ever since. Tech support call after tech support call. Rude customer service people, you name it. When I tried to cancel I was told I would be billed $200.00. Wow, what a trap. I am thinking of canceling service anyway. Sometimes you just have to cut your losses.

AUGUSTA, MISSOURI -- I received a flier from CenturyTel stating I could get FREE Professional installation for DSL. However, when I called they informed me that I would be charged $2.00 (every month that I had the service) if I had a premise visit. I called and they said they had a lot of complaints but couldn't do anything about it. They said it was a poor choice of words on the flier!