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CertMagic - You Will Never Pass Using Their Services
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEXTAGE TECHNOLOGIES LTD SUITE 29 58 ACACIA ROAD L, TEXAS -- (a) I bought 1Z0-960 Oracle GL 2017 Financials. Many answers were incomplete (i.e. the question asks to pick two or three responses but only one response is chosen) OR downright incorrect. I compiled this list of around 20 questions and sent to CertMagic. They apologized and said they will send an updated version in two weeks. It has been more than 8 weeks now and they still say the same thing. Looks like they themselves do not know the right answers and are struggling.

(b) I bought 1Z0-982 and attempted exams. 95% of the questions came from their pack and I exactly wrote answers as they had given but still failed. This clearly shows that their answers were incorrect. When I took this up with them, again a very nonchalant response offering apology and refund of Product fees. But that is not the point. Why did they give wrong answers. They are silent on that. And what happens to the $245 that I pay to Oracle for again writing this exam... They will not answer.

(c) Thirdly, even in 1Z0-982 many answers were incomplete/wrong. I had given this feedback for about 10 responses. No updates after that. If CERTMAGIC cannot give quality answers, why do then run this business. Avoid CERTMAGIC. You will fail. They might reimburse you the Product FEE but you would have wasted $245 Oracle Exam Registration fee which they will NOT reimburse. You have to again pay this on your own. So better watch out. Go with more established players.

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Customer Service and Quality of Product
By -

I have been waiting for Certmagic.com to get the Professional in HR (PHR) certification prep bundle for me since April 30th 2007. They have not gotten it to me for over 2 months and finally they promise me that they are getting it to me within a week (June 28th) and if they do not they will give me a full refund on the spot. Of course they did not get the stuff to me on time and after I gave them the extra week I got the test prep stuff from another vendor and now they won't refund my money.

I have a email from one of their customer service guys saying that they are going to refund the money. But the next email I got from them today saying: “Unfortunately our higher ups have told us that it's already available due to which we cannot refund as you already have the product.” This company will BS you to get your money. Do not fall for anything they say or promise. They have very poor customer service, and they do not give out any phone numbers to call their customer service center.

Lastly their test prep stuff must be written by a monkey. I used it and failed the MOS certification. I found the test prep stuff on MeasureUp.com another vendor that supplies test prep bundles. They have awesome stuff; I passed my MOS certification with just two weeks of study.

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Certmagic Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 1 ratings and
2 reviews & complaints.
Contact Information:
Certmagic
72 High Street Haslemere
Surrey, United Kingdom, GU27 2LA
www.certmagic.com
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