EDISON, NEW JERSEY -- CHOICE HOWE WARRANTY: Does not pay on invoices on due bills. I contracted with them after they contacted me for a work order. We were not even listed with them as a contracted company. However, we were interested in getting on board. After months (starting 3/10) we still have not been paid. Lies, run around and games with their accounts payables department and Mr. Goodspeed's dishonest statements on payment. We were told that we are not being paid because we cancelled our agreement with them. YES! After we did not get paid on an invoice and then they tried to send us on another job. Stay away from this company. We contract with several other ones, and I have never had a payment issue. The direct lies and games on a $73 invoice is hilarious. Stay away from CHOICE HOME WARRANTY.
1 Replies - Latest reply on 08/24/2010Add reply
Bad Business and Bad Service
EDISON, NEW JERSEY -- Choice Home Warranty practices Bad Business. Numerous complaints on this company as well as an F rating from the BBB. Do your research before using this company. Below is my letter to the president ... read full review2 Replies - Latest reply on 08/10/2010
HOUSTON, TEXAS -- I have had Choice Home Warranty for 3 years now. I have been relatively happy until now. Previously, there had been a couple of bumps, but I had felt that they made good on it. Recently, however, I ... read full review
EDISON, NEW JERSEY -- Once I received the written contract, the areas of concern that were promised to me verbally (during the SALES process) were clearly EXCLUDED!! DO NOT give this organization a penny. They have been reported to NJ Atttorney General, Consumer Affairs Division, BBB and anyone who will listen. Apparently they don't get it! BAD publicity and poor customer service gets you NOTHING. I will continue to take on these CROOKS until they clean up their act. Maybe the LAW will get their attention. Oh yes, may I add --They refused to cancel my phony contract--May I suggest checking out a REPUTABLE Home Warranty company only after reviewing its' record--Thank you BBB for posting the F rating--Too late for me.1 Replies - Latest reply on 06/29/2011Add reply
Does Not Honor Contract
NEW YORK, NEW YORK -- Simply put, this company will not honor your contract. The company looks for reasons to deny your claim, and will not honor your contract even if the contractor says that the failure is due to normal ... read full review1 Replies - Latest reply on 06/29/2011
EDISON, NEW JERSEY -- On Sept. 30th our heating unit went out. Called Choice, sent repairman out, unit needed to be replaced, Choice denied claim. Said it was pre-existing which they determined only by pictures.
They Never once talked to their contractor to get his opinion, he said there was no way this was pre-existing but, they wouldn't talk to him because they knew they weren't doing anything, it's all a big game to them. They want you to beg. I will never have another home warranty, will pay as I go from now on, so much for piece of mind warranty. They are a big joke. I really don't know why they even bother to have contractors if they don't trust them enough to get their opinion.
I can most definitely see why they have an F rating with the BBB. I gave them and F- on my review with BBB and will continue to do so.
Failure to Resolve Claims
EDISON, NEW JERSEY -- Choice Home Warranty was called to send a technician to repair a leaking pump motor on a swimming pool. The technician replaced the motor with a used pump that caused the other systems (floor cleaning ... read full review1 Replies - Latest reply on 10/08/2013
Choice Home Warranty Is Rip
EDISON, NEW JERSEY -- Hello everyone,
THIS IS MY REAL EXPERIENCE. READ BEFORE YOU TAKE SERVICE. I DON'T OTHER TO SUFFER LIKE ME.
I just want share my experience with Choice home Warranty recently. Please find my list ... read full review2 Replies - Latest reply on 03/11/2011
Scam - No to Choice Home Warranty
EDISON, NEW JERSEY -- CHW is a very bad company, I filed a compliant which is in the covered item. The appointment is Fri 9-11 am and technician finally came at 4:30pm after I keep calling him. Then he said the claim department ... read full review
Major Rip Off - Save Your $$$
GREENWOOD, ARKANSAS -- This company is not really in the business of honoring their contracts. I had purchased a warranty in Sept. 2009, hoping to offer peace of mind to a prospective buyer of our home which we were going to ... read full review
Choice Home Warranty is a SCAM
EDISON, NEW JERSEY -- Choice Home Warranty is a SCAM. People be careful when you sign with them. My Sincere advise for all of you out there is not to do business with them. They are totally illegal.
Choice Home Warranty ... read full review2 Replies - Latest reply on 12/16/2009
Nothing But A Scam!
EDISON, NEW JERSEY -- We filed a claim 12-5-2009 because our heater went out. Long story short they denied our claim because they said the unit was not 'properly maintained' because we did not have any documentation to send ... read full review
EDISON, NEW JERSEY -- Mom and I signed up together for Choice Home Warranty service, seemed like a good idea beings mom's handy man, (husband) had recently passed away.
The sales representative assured us that it did not ... read full review1 Replies - Latest reply on 07/14/2009