Choice Rewards Program Is Useless
JAMESTOWN, NEW YORK -- If you are unfortunate enough to spend your hard earned travel dollars with Choice Hotels in hopes of getting their reward points for a free night somewhere, forget it. Once they have you they throw ... read full review14 Replies - Latest reply on 02/14/2014
FRESNO/ ANAHEIM, CALIFORNIA -- I signed up to be a member of Choice Hotels. They had a promotion that if you stayed two different times during a specified period of time you would qualify for a free night. I signed up to be a member ... read full review4 Replies - Latest reply on 06/06/2012
Choice Privileges Complaint
NATIONAL -- Choice Hotels indicated they sent an email saying my points would be removed if I didn't stay another night. I never received any email from them-they removed my points. When trying to negotiate to get ... read full review5 Replies - Latest reply on 02/15/2014
Free $50 gift card
We have stayed at Choice Hotels and haven't had any problems. We recently went on a vacation on the east coast and heard about the promotion where we can get a free $50 restaurant gift card for staying ... read full review4 Replies - Latest reply on 10/27/2010
When making a reservation at a Choice Hotels, no mention is made of any adverse security issue at a property. Here the Clarion Hotel/Casino in Las Vegas on Convention Dr. has cameras in the parking garage area but (as it turned out) were inoperative. This has been escalated twice with Choice, etc. and there has been no known corrective action by Choice Hotels in the reservation system and/or in making their franchisee correct same as of one month later. Ask about security!8 Replies - Latest reply on 02/27/2011Add reply
Shortley after making reservations at 2 different Choice Hotels my credit card number was stolen and used in line 3 times. Of course I can't prove which motel did it or even that it was choice but there's no doubt in my mind since they used the version of my name I used on the resv. and it was the only place I had used my P. O. Box number in a very long time. Also don't really know how to prevent this in the future since you have to give a # to make a resv.3 Replies - Latest reply on 05/19/2013Add reply
CALIFORNIA -- While we love our Quality Inn in Anaheim, we joined the choice rewards program in April and have been HORRIBLY disappointed with the difficult customer service, lack of clear policies and general run-around. We signed up during a promotion that is we booked two stays we got a free night...but twice we tried to redeem the free night and both times were blocked by obscure policies and fine print, even though we called customer support before signing up, explained our situation and were assured we could get the promotion.
Difficult to talk to a manager, often get dropped calls while on hold, and generally frustrating--while the program looked enticing I would not recommend it because it's not worth the wasted time and the only thing I have gotten for my trouble is more promises of free things if I sign up for their credit card. Very disappointed.
Please See the Problem Listed Below
THEIR RESPONSE TO MY MISSING POINTS:
After receiving your request for credit, I researched the stay in question and found that it was not made in your name. To earn Choice Privileges points all stays ... read full review
No response on injury incurred
PORTLAND/SCARBOROUGH, MAINE -- I fell in hotel tub, which had no treads or a bath mat. I hit my left side and immediately had hip and chest pain. I went to desk and wanted a report to be filed on incident. I was told manager needed ... read full review5 Replies - Latest reply on 10/23/2012
TRAVELERS REST, SOUTH CAROLINA -- We had to stop over and went to the Sleep Inn (part of Choice Hotels), got in late and wanted to leave early. We were told that the breakfast started at 6:00am and was part of the rate we paid. We showed ... read full review3 Replies - Latest reply on 09/04/2012
I stayed at Choice for business travel. I used their ad and earned a free night. When I went to ouse it they had changed the rules AGAIN, and converted the free night to points that were not enough for the free night. They are SCAMMERS stay away from Choice. 2 Replies - Latest reply on 04/24/2012Add reply
Warning: Choice privileges is a scam. They take your points even though you cancel your reservation. They initiate programs like econo rewards which they cancel, leaving you with worthless certificates.
2 Replies - Latest reply on 10/16/2013Add reply
The stay 2 get one free promotion is one of the most complained about programs in America.
The individual properties vary widely and many have little no ability to solve programs.
I have stopped staying after last year when they took thousands of my points for a stay. I was assured by the hotel they would note as cancelled and reward the rate.
DONT BE TAKEN IN! ALWAYS GET THE LOWEST RATE FROM WHATEVER HOTEL WHEN MAKING A RESERVATION. POINTS PROGRAMS LIKE CHOICE PRIVILEGES CANNOT BE DEPENDED ON TO NOT STEAL YOUR POINTS.
I didn't make any reservation. I just want you to know. Quality Inn ST. Ignace MI 173 N561 Boulevard drive ST. Ignace MI 49781 firstname.lastname@example.org James & Brenda Harmon room 110 2 nights ... read full review5 Replies - Latest reply on 07/28/2010