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Citibank N A

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152 Reviews & Complaints

Company Contact Info
Contact Info: 399 Park Ave FL Lc | New York, NY 10022-4614 | 212-559-1000 | www.citifi.com

Top Customer Complaints & Reviews:

I have a Shell Mastercard from Citi. Yesterday I attempted to use it at a Big Boy restaurant to pay for my meal, and the card was declined.
We have been Citibank customers for over 10 Years. Citibank offers online bill payments for Credit Cards, Utilities etc through their online banking system.
Even though we have never been late on any payment and have a credit score of 736, Citi Bank(one of the many new loanshark mobster banks) charges 24% finance charges and maxed out our credit card by lowering the credit line by 50%.


Latest Reviews:

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ThankYou Points a Rip-Off, and Ripped Off - ThankYou Rewards Service Center
LOS ANGELES, CALIFORNIA -- I am closing my Citigold relationship with Citi, having just learned Citi removed 56,401 ThankYou points from my account without ...
-- Complaint Posted by Roy655 on 04/27/2013

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Deceptive Business Practice - Credit Card
RALEIGH, NORTH CAROLINA -- In North Carolina there are over 700 open and active investigations at the consumer affairs protection division of the NC Attorney ...
-- Complaint Posted by Jwi919 on 03/07/2013

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Heartache and Heartbreak
This open letter is in response to a letter received on September 8, 2012 but dated August 29,2012 from a Citibank VP. This is ...
-- Informative Posted by Geo_a_harding on 09/11/2012

Poorly maintained website and payment system - Citibank Student Loans
SOUTH DAKOTA -- Awful - I switched to a new bank and as a result had a snafu with my automatic payments. I made a payment through the online ...
-- Complaint Posted by Openglobe61 on 01/05/2012

Offshore customer service - Card was compromised...charges in Hong Kong, Australia, etc.
WHO FREEKING KNOWS, TEXAS -- Somebody stole my CC info and began to charge airline tickets in the Phillipines, Hong Kong and Australia. First you have to ...
-- Complaint Posted by Captzen200-cobra88 on 12/01/2011

CitiMortgage can be sued in Small Claims Court - Mortgage Refinance
How to bring small claims actions against corporations. With apparent impunity, many large corporations (including financial ...
-- Complaint Posted by Vincem on 11/04/2011

0 % Balance Transfer - Buyer Beware! - Mastercard
NEW YORK, NEW YORK -- Citibank offers a 0% balance transfer for up to 6 months with a tranfer fee of 3% that gets rolled into the total transfer amount. ...
-- Complaint Posted by Schmelzer.bob67 on 10/20/2011

Discrimination Against Women
My husband, the primary card holder, passed away, so I notified Citibank in writing of the fact and requested card be changed ...
-- Complaint Posted by Jhopk on 09/01/2011

Credit card rate hike
Citibank raised my interest rate to 29.99% for no good reason. This all happened just before the Obama Credit card act passed ...
-- Complaint Posted by Carol219217 on 06/15/2011

Exchange Rate - Foreign Currency Transaction
Be careful in using Mastercard for paying your foreign currency transaction, because you don't have idea how much they will charge ...
-- Complaint Posted by Arona on 04/08/2011

NEVER let your son or daughter take a student loan from Citibank. - Student Loans
NEVER let your son or daughter take a student loan from Citibank. They are a highly disreputable company with questionable business ...
-- Complaint Posted by Dmcam on 03/23/2011

Customer "NO" Service - Credi Cards
Having been a customer with Citibank for a few years now, carrying a credit card of theirs, I am finding myself in a situation ...
-- Complaint Posted by Mike-K on 09/29/2010

Lying and Stealing - Credit Card Settlement Agreement
DES MOINES, IOWA -- Citi Bank made me an offer to settle my account balance of $7131.35 for approx. $2100. Citi Bank sent me the agreement for 3 ...
-- Complaint Posted by Shaman51 on 09/17/2010

Take your $$ out of Citibank - it's NOT safe there - Checking account
NEW YORK -- have had my Citibank account with NO PROBLEM until 8/3/2010. The last time I used my ATM card was on 8/1/2010 and had a balance ...
-- Complaint Posted by LeavingCiti on 09/02/2010

YOU ARE IN VIOLATION of the Fair Debt Collection Practices Act! - Student Loan
YOU ARE IN VIOLATION of the Fair Debt Collection Practices Act! Stop calling me when payment has been made!!! AND IS NOT LATE! See ...
-- Complaint Posted by Creillyny on 08/23/2010

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