I purchased this ring last year from Coach for my teenage daughter. It was not the silver, but rather the brass ring. Within no time practically all the brass had actually rubbed off, both the inside and the outside of the ring..... I did not keep the receipt had I had never anticipated any problems with a ring. I went to the Coach store at Sherway Gardens and spoke to an associate about it, who told me to bring in the ring and they would exchanged. I brought the ring back only to have the Manager inform me that there was nothing they could do for me if I did not have the original receipt. I had the original box, the tissue, the small bag it came in. It was clearly a Coach product. I was not looking for my money back, rather a replacement ring. You can't shop there without them wanting all your info (address, email etc) but what good does it do if they can't track your purchase. I can return anything to Home Depot without a receipt and they can automatically tell me the date I purchased it, along with method of payment.
I will not shop there again..... there was once a time when you could trust the Coach name, but those days are long over.