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Rip-Off Report!
Posted by Maddeb on 09/05/2009
ILLINOIS -- Consumers are getting ripped-off by one-and-only residential power company in Illinois, by BIG BULLY - ComEd. ComEd demanding that customers over-pay, collecting hundreds of dollars above-and-beyond their bill (electrical usage). Stop ComEd's Unfair Business Act by filing a complaint with the ICC - Illinois Commerce Commission. Stop ComEd from turning your lights off- by filing a complaint to the ICC.

Here I go again, protesting against a messed up problem that affects millions of consumers…

After eight years of being a consumer of ComEd's, our power was turned off (Prior to this hardship my family is going through, I had always paid my bills on time- I was a good payer). I rushed to pay my bill the day they shut my power off. On the next day, my power was turned back on. My bill was in excess of $1000, because I was facing foreclosure on my home, and I was giving most of my money to the mortgage company, to get us in good-standing, so we can have our loan reinstated. And we succeeded- our load was modified and reinstated a couple weeks ago. After paying the ComEd bill that was over $1000, a couple weeks later, I received a letter from ComEd, demanding that I pay them three down-payment's, because since my power had been shut off (let me remind you, just one time in eight years), I was no longer considered a good customer, but rather a high-risk customer; not even taking into consideration that the same day my power was shut-off, I paid in excess of $1000, the entire past due amount.

A month later, they shut off my power again (that was last month), because I was late to pay my bill; but more importantly, I was late sending them their new requirement of the down-payment. I admit that times are difficult for my family. We struggle to pay our bills on-time. Literally, we are living week-to-week.

Late last year and early this year, my husband and I lost two businesses. We have built our lives earning a six-figure income. For the first time in my life, I am collecting unemployment benefits. My husband now labors, and makes less than half of what he earned in his professional career. Between my husband’s income and my unemployment checks, we gross about $50,000 annually (that figure doesn’t even reflect taxes and medical benefit deductions). We are a family of five, and we don't qualify for welfare- It just doesn't add up.

Getting back to the subject of ComEd, when they turned my electricity off last month, the very same day I paid the bill PLUS the first installment of the required $108.33 down-payment, so that they would turn my electricity back on. And the following day, my power was on again. Twice they turned my power off; and twice did hundreds of dollars worth of food spoil in my fridge and freezer.

My current bill had not been paid on-time either. We are still trying to recover from putting all are money out to the mortgage company and the $1000 to ComEd. My electricity was scheduled to be turned off yesterday. I called ComEd few days prior, and I disputed the down-payment. I explained that I felt it was unfair to expect more money than my bill, and told them I would gladly pay them only my bill amount, and would do so that day (during the phone conversation). But they would not budge. They already had over a $100 of mine just setting in an account that I could not touch or use. These days, I just don’t have an extra $325 (total of three down-payments) to be setting in ComEd’s bank account. I had explained to ComEd... "That’s my money, which could pay my car note, my auto insurance, or even food for the family for a couple weeks".

This time, I paid only my bill portion (even though they still have an extra $108 of mine), and I also filed a complaint with the ICC - Illinois Commerce Commission. And to my surprise, since I filed the complaint against ComEd to the ICC, regarding the demand of the down payments as a condition I have to meet in order to have electricity come to house; ComEd cannot turn my electricity off while a complaint is open. I found that out from ComEd after I paid my only bill portion using my on-line banking. She (ComEd Rep.) was very rude when I called to let her know I only paid the bill-portion, and inquired if they were still going to turn my power off the next day. She would not answer any of my questions, only provided comments with a rude tone, that because I filed a complaint with the ICC, that my electricity would remain 'ON', until the dispute was settled.

There are no other residential power companies in Illinois to choose from, so ComEd has zero competition. Why should I or anyone else have give to give to ComEd $325 extra, to sit in a bank account of theirs? I think it is an unfair practice. I imagine that if ComEd did have competition, they would design a competitive plan, with competitive rates, and offer economical solutions to those that are facing hardships, in order to keep their clients, as well as keep us satisfied- Don't you think? The phone companies, wireless and LAN lines; the cable and dish companies; and internet companies all compete for our business. And some do a good job- by providing to us options to choose from; some customize their services to fit our budgets; and some offer really good customer service, treating us with respect and valuing us as customers. Even other industries, like lenders and insurance companies, provide us various options, as well as grace periods. But since our choices are limited to either, ComEd or candles, we are powerless- no pun intended. They tell us to jump; we ask "How high?" They tell us to bend-over, and we do. We have to, or they will turn off our electricity. And we have to OVER-PAY them, or they turn off our electricity. No grace period; no alternatives that are reasonable; no power!

What ComEd is doing.... it is unfair; it is not fair at all; it is a RIPP-OFF. They should be ashamed of themselves, by taking advantage of the poor, and even more so, because we are in a recessed economy. I've think I’ve been a pretty good customer of ComEd’s for almost a decade. Never in my life-time, have I been through a recessed economy like this. It's not just me, but millions of people (and businesses) are struggling- some already lost the battle; some live day-to-day; others live week-to-week; and most are living paycheck-to-paycheck. I am not the only person that is being demanded by ComEd, to pay more than I owe. ComEd is ripping us off!!! In times like these, we should be helping one another, not making a bad situation worse. Things will get better, in time. But, I don’t think we’ll see better-days anytime soon.

I am very curious, and would like to know how much money ComEd has collected, above and beyond, what their customer’s actual bills were.

They have the nerve to take advantage of...
1) having no other competition; and
2) forcing people to give them more money then what they owe- otherwise they will turn their electricity off.

Each time I called ComEd to dispute the down-payment (as well as pay my bill), they would referred me to an outside source- a utility assistance programs designed to help people through a hardship- L. E.A. P. (Low Income Energy Assistance Program) is the program I was referred to in Will County. Of course I called them, but L. E.A. P. has not been, nor will not be accepting applications for months, because of depleted government funds. And this funding problem that L. E.A. P. is experiencing, should be expected- As the economy continues to tank, more and more people are in need of help, and looking for resources to help them through their hardship. Not only is ComEd wrong, but the government should step-up, and provide the additional funds, to the programs that are designed to temporarily assist low-income families.

Furthermore, the day (first event) that ComEd turned off my power; they had the nerve to...
1) tell me that it could take several months before L. E.A. P. could provide assistance. That tells me that they already knew that the government program was lacking funds, and it really wasn’t an option for me at the time. And...
2) charge me a convenience fee while paying my $1000+ bill over the phone. There was absolutely no convenience provided to me. They could only process one payment per day. And my debit card would only allow me to spend up to $500 per use. So, I had to pay a convenience charge on the phone, and another at an authorized agent where I physically had to drive to, in order to process my payment.

I disputed the convenience charges, because I disagree that a convenience was not provided to me. I was told that a supervisor would call me to discuss within 72 hours- but I never received that call. My husband also talked to ComEd last week, regarding the shut-off notice, and again they said they would call back within 72 hours. Yet again, ComEd failed to call back.

Every customer of ComEd’s should know where to file a complaint against utility companies. If anyone else is being RIPPED OFF BY COMED, they should know that they can file a complaint with the ICC. (Every state has a government agency that handles complaints regarding utility companies). Filing the complaint stopped ComEd from being allowed to shut my power off (temporarily), and hopefully, it will stop them from unfair collection of money that is not due to them.

Surprisingly, a ComEd representative actually called me back because I had made an official complaint with the ICC- Wow! Illinois consumers can file a complaint online, by phone or mail with the ICC. Contact information and the on-line complaint form for the ICC is located on their website: http://www.icc. Illinois.gov/consumer/complaint.

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Posted by madconsumer on 2009-09-05:
50k per year sounds like a good income to me!!

if times are that hard, cut off the internet and cable.
Posted by PepperElf on 2009-09-05:
overpay your bill?

are you referring to the security deposit? You know the one you have to pay if your credit doesn't check out... or if you don't pay the bill, get shut off, and then try to get it back on?
Posted by clutzycook on 2009-09-05:
In Will county, mad, 50k won't go to far. Especially if these people were previously making six-figures and are still in their original home. If they had economized and moved into an apartment, maybe.
Posted by Starlord on 2009-09-06:
Didn't you post a similar complaint not long aggo? Irecognize the misspelling of the name of the comapny from before. I corrected you then, and I do it again. It is not ComEd, as there is no such entity as ComEd. It is CON ED, as it stands for Consolidated Edison, and operates in many areas of the country. I find it interesting that so many power companies use the name Edison, when Edison championed Direct Current, while Westinghouse and Nicola Tesla supported Alternating Current. Today, the standard in the US is AC, not DC.
Posted by Eloise on 2009-09-06:
You were three months behind and ConEd had the audacity to turn off service? Unpaid bills means an increase in rates for everyone including people who make far less than $50,000 a year. ConEd needs a down payment in case you decide to not pay for three months again. How isn't that fair?
Posted by Ponie on 2009-09-06:
This is it, Starlord.


I think the reference is made to Commonwealth Edison.
Have to go back to read this complaint now. :)
Posted by Ponie on 2009-09-06:
mad, that was my first thought, also. Unless she's using the Internet at the public library.

Since it's a family of 5, there are probably five cell phones with unlimited service being used. And of course there's the obligatory tap, ballet, and piano lessons. Clothing has to be bought at Talbot's or Nordstrom. Maybe apartment living is the thing for them.

Since the power company can't turn off the electricity while the bill is in dispute, the poster will probably be certain to keep the dispute going for the next two years.

'Never in my life-time, have I been through a recessed economy like this.' I don't think any of us have. But,I got a good education in handling finances from my great grandparents who *did* go through it. I've had to do drastic economizing a couple of times in my life. The first things to go were my 'wants' which helped me hang on to my 'needs.'
Posted by Ponie on 2009-09-06:
This is it, Starlord.


I think the reference is made to Commonwealth Edison.
Have to go back to read this complaint now. :)
Posted by jktshff1 on 2009-09-06:
Well, you are going thru what many Americans are going thru.
Your utility company is in it for the money. Makes no difference how "good" a customer you were, ya ain't no more.
You are gonna have to learn how to deal with these matters.
There it is.
Posted by Eloise on 2009-09-06:
Ponie, Are you suggesting that the OP should reduce costs and live a simpler (i.e. cheaper) lifestyle? How are the little darlings supposed to live with out cell phones and lessons? That is simply outrageous!
Posted by Ponie on 2009-09-06:
Eloise, too funnnny! Yep, there was a time some years back that I had to cancel cable TV for a little while. Thank goodness I still had the good ol' (un)dependable rabbit ears. Wonder what I did with them?
Posted by old fart on 2009-09-06:
50 grand...? poor poor baby!... I and my wife raised three kids on $10 K a year in the 60's and 70's... we did it by NOT spending money on unnecessary CRAP!...
Maybe you need to buckle down and do the same!
Posted by Eloise on 2009-09-06:
Well Put, OF! We could learn so much just by studying our past.
Posted by Anonymous on 2009-09-06:
Account for inflation before you brag, brainiac.
Posted by Anonymous on 2009-09-06:
OF that was the 60's and 70's, things are way more expensive now. How the heck are you going to raise a family on 10k in 2009.
Posted by Skye on 2009-09-06:
You need at least $10,000.00 a month to raise a family of 3, with the cost of living these days.
Posted by old fart on 2009-09-06:
I cannot conceive of a situation where I had to spend 2500 a week to live even with three kids... what do you people eat for snacks, caviar?
I and my wife live with no loss of comfort on 2100 dollars a month!
Granted all my bills are paid, my car is paid for, my mobile home is paid off and Our entertainment is uncomplicated but even when the kids were young and into all the activity of youth and the expenses that entailed, we NEVER spent the kind of money you young folks talk about like you are absolutely entitled...
Posted by old fart on 2009-09-06:
I am genuinely happy for you that your kids are well fed and clothed and cared for medically but I'll bet dollars to donuts that they all have the mandatory X-boxes and cell phones and laptops and the latest fashions in clothes and vehicles, whether its a car or bicycle.
Additionally I'm sure they go to summer camps and karate or dance lessons weekly not to mention the fees that schools require...

I know that because I and my wife worked our A$$es off to do the same thing 40 years ago..
Posted by Anonymous on 2009-09-06:
What the heck is going on in here? Did Obama write another letter about stealing my money to give to someone else?
Posted by old fart on 2009-09-06:
Mundo.. Did you read the thread?
Posted by Anonymous on 2009-09-06:
Old fart, don't be a hater just because you've been below the poverty line for 40 years.
Posted by Anonymous on 2009-09-06:
What the heck is going on in here? Did Obama write another letter about stealing my money to give to someone else?
Posted by old fart on 2009-09-06:
C2O... WE've never been poverty stricken... besides, It was a time years before you were an unaborted fetus...
Posted by Anonymous on 2009-09-06:
*retracting inappropriate question and its duplicate*
Posted by Anonymous on 2009-09-06:
Maybe not in the thriving confines of Saginaw, where you reside in your 950 sg ft. box on wheels, but out here in the real world you would be starving.
Posted by old fart on 2009-09-06:
LOL... What is the real world by your standards...I haven't lived 69 years without learning how to spot a phony and your attitude reeks of phoniness.. sort of a "hey look at me, I'm so clever"... I would bet that you've been through 15 mediocre jobs in the last 15 years...
Posted by Anonymous on 2009-09-06:
I would define mediocre jobs like such things as a milkman, making a gear shift knob, or maybe spraying poison on bugs.

I've never done any of those things, so I guess you'd lose that bet.
Posted by old fart on 2009-09-06:
All honest profitable ways to make a living... I never had a job where I had to lie or con a client but I'll bet you have... it would fit your snarky personality to a TEE...
Posted by Anonymous on 2009-09-06:
So you went from betting I held mediocre jobs, until I defined them, to me being a conman now? Keep grasping there, as you are pretty entertaining.
Posted by old fart on 2009-09-06:
Con men display themselves without trying... you fit the pattern perfectly...
Posted by Anonymous on 2009-09-06:
mmmmmm. Okay. If you say so. At least you now know I didn't ever hold those mediocre barely gettin' by jobs.
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StarStarEmpty StarEmpty StarEmpty Star
Harassing/unwanted Phone Calls
Posted by Stvonline on 09/18/2013
CHICAGO, ILLINOIS -- Six months ago I began getting robocalls every other Tuesday to my cell phone which I only give out to family and close friends. Yes, I still have a land line. These calls were addressed to a guy of which I will not publish his name. To be sure, he is not be. They were calling for him to pay his bill for some apartment building.

Initially I ignored it but was put off one day as I got a call at work in an environment when I am on the phones and they really frown at personal calls. I called from home one day and had a horrific time trying to get in touch with a real live person. I am not even sure how I did. They said they would remove my number.

A month later, the calls came back again. Again I ignored it for a while. Finally I called and had just as horrific a time trying to get to a real person. The only thing their phone tree was interested in is in me paying the bill. Or in this case someone else’s bill. I just got off the phone with them and they said they would remove my number from this guy’s account. I am still upset and am leery that the calls may start again. Com Ed, please pay attention to Customer Service. I know personally, it’s just not a function of billing.
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Posted by trmn8r on 2013-09-19:
Do you happen to know this guy?
Posted by PassingBy on 2013-09-19:
Alternative solution. If they are always calling from the same number you ought to be able to set your phone to silent ring for that number. Their calls will go to voice mail which you can erase.
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Unethical Collection Tactics
Posted by Rstritar on 08/29/2012
ANTIOCH, ILLINOIS -- August 29, 2012 I called to start a new service location with COMED today and was told there was an outstanding debt in the amount of $200 from 1999! Note we have four accounts today - all payments having been automatically debited from our bank account so never late in YEARS. This is the first I am hearing about a $200 1999 debt. They will not start new service unless this is paid. And they can provide no detail. What a scam. You can bet I will be looking at other service providers. The CSR was not nice either.
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Posted by MDSasquatch on 2012-08-30:
Quite simple; tell them to provide evidence (in writing) that this is a valid debt, if it is valid, pay it, if not don't.
Posted by rstritar on 2012-09-06:
I did. The problem at the time of my call was that I needed new service to be turned on and they were not budging. They told me to pay it now or no service. They only way I was able to get service started was to put it in someone else's name. Pretty pitiful, huh? I'm working with COMED to get this resolved. If owed, fine - it will be paid. I need documentation first. Thanks!!!
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Comed Is Horrible!!!! USE ALTERNTIVES to GET RID of THEM!!!!
Posted by BMB on 06/13/2012
CHICAGO, ILLINOIS -- Comed CS is Horrible. I called in about transferring service and had to deal with an extremely rude and bitter CS Representative by the name of Katrina. It also sounded like I interrupted her lunch and coworker conversations. She had a "chip on her shoulder" from the beginning, which I originally ignored bc I just wanted to get ready my move in the couple of weeks.

I questioned the process of transferring my service and said I would call back after I talk to CUB (utility watchdog) and for now just gave her a date to stop service at one of the addresses. Her response to that was "we can interupt your service ya know"..what ...because you are bitter and I had a question you didn't seem to have the right answer too??? You see Katrina, I pay my bills, so maybe that's why you are so confused. If I don't pay...then yes, you can disconnect but I'm pretty sure you can't disconnect service bc you're a big, giant, bitter ...... So glad, Comed's getting killed by all of the new alternatives. How does this lazy, witch have a job? How can she go right to cutting's someone's service because she is cleaerly going through menopause or is just crazy? ALL THE MORE REASON TO SUPPORT ALTERNATIVE ENERGY SOURCES!!

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Paying Bill Still Got Disconnected
Posted by Mis peaches197696 on 11/22/2011
KANKAKEE, ILLINOIS -- I was paying my bill on a monthly. I am on a fixed income have been for the last ten years. I live in a mobile home and I have electric heat one child. And my bill is over $5500 with the payments of $250 to $400 hundred a month I pay. Tried to get on payment plan they refused me tried to get on a energy saving plan they offered, they claim the app was lost. Deal expired. Now they shut power off refused to work with me, refused to turn power back on accused me before for tampering with equipment, got charge over $3000 dollars for it. I am not a electrician don't know a thing about it but was charged for the crime tried calling to talk to supervisor & a representative still no deal. So now its getting cold I live in rural area with no heat no lights no way to cook with my child. Please can some one help me I am a 35yr old female. Been disable for the past seventeen years.
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Posted by trmn8r on 2011-11-22:
I'm sorry, I have no idea how to help or all the details of your situation.

The allegation that you tampered with equipment sounds serious, and it may affect your ability to get assistance - I don't know. Generally, I would think that there should be a social mediator of some kind available to someone having trouble paying their utility bill, to set up a payment plan, etc.

Good luck to you.

Posted by Anonymous on 2011-11-22:
What were you accused of doing that you were charged $3000 for, and if you didn't tamper with anything, what proof did they have that you did?

Also, you might want to check into your state's laws on whether or not power can be turned off during winter months if there are minors living in the house.

Good luck, I hope it all works out.
Posted by Old Timer on 2011-11-22:
Agree with the above comments, Terrible time of year to lose your power. It's cold and you have holidays coming up. Did someone let you plug into their power? How do you have Internet and power?

Good wishes!
Posted by clutzycook on 2011-11-22:
I'm confused as to how a mobile home with electric heat can run up a $400/mo bill. I grew up in a house with electric heat and even with 4 kids leaving the lights on, I don't think my parents paid more than $300/mo at the highest. Were you behind on your bill and now you're making payments?
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RIP OFF----Added someone else's balance to my account
Posted by Frederick L on 03/29/2011
ILLINOIS -- This company is a rip-off. My cousin owed the company $900 from when she was married and living at a different residence. So they told here they were gonna disconnect her service, with it being November in Chicago (dead winter). So I called to start new service in my name. About a month later they told me I was responsible for paying her bill because I was added to her account when she opened it. LOL, so I put the account in dispute. Its funny how you can never speak with the department handling the dispute. So after months of this they decide they will take me to collections and force me to pay her balance. I sent numerous faxes with my lease showing I have lived out of state for years prior to her opening her account. ComEd could not show a statement showing that I was listed on her account. Long story short, my cousin was in the process of bankruptcy so she had an attorney. They allowed the attorney to speak with the dispute department about this matter (that's crazy she can but I can't). So the attorney told them they were committing fraud by adding me to her account and forcing me to pay that $900 bill. They finally took it off my account but informed me that they would not be updating the records with the credit bureaus and it was my responsibility. I will definitely be contacting the BBB to report this company. You would think they would try to provide a service to their customers but they just rip them off.
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Posted by Cwazychicken on 2011-03-29:
That is how companies work. If you gave permission to add yourself to her account, then you are responsible as well. If you did not, then i can see it being fraud.

Here's how it goes with companies like this: even if you live with someone who owes cable (Using cable as an example because i know thats how it works for me), and you want cable, you can not get cable til they pay their bill. So i can see if you are on her account, they would take the money from you as a 2nd source. They are a business, she should really learn how to pay her bills. It is a bad idea to add yourself to anyones accounts because they can hold you accountable for their problems. That is why i never add anyone, doesn't matter if its my family or my friends.
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Electricity Disconnection
Posted by Q-Dog on 11/02/2010
CHICAGO, ILLINOIS -- I received a call from my roommate on Oct. 29 informing my that our electricity had been disconnected. I never received a "Disconnection Notice" or phone call regarding this matter. I then called Com Ed and was informed by a representative that I had to check with the landlord of the building, because he "allegedly" had the meter to my apartment illegally connected to the building. I called my landlord (who finally contacted me 2 days later), and he said he didn't know what was going on. I lived at this address for over a year and always paid my electric bill on time and for the "Amount Due" listed on the bill. I just found out from a neighbor on Oct. 31 where the meters where located. I never had a problem with my electricity since I lived here. Now I have Over $175 worth of groceries I just purchased spoil! I called Com Ed customer service again on Nov. 1, and was "Rudely" and "Falsely" accused of stealing electricity from Com Ed.
That was not her place to make such an accusation and I was greatly offended. Yes, my electric bill has been low. Perhaps it's that fact that my roommate and I have a habit of turning of lights and unplugging electrical appliances that are not in use. The only items that remain plugged are the refrigerator, microwave, T. V/V. C.R and alarm clock. My roommate and I are usually gone all day and the most electricity is probably use between 9:30 to 12 or 2 A.M. I received my next bill on Oct. 30 and looked the entire bill over. (I usually just look at the amount due and just pay whatever it says.) Then, I compared it to my other bills and notice that the amount of kilowatts never increased nor decreased. I don't know if this means there is a problem with the meter (rather or not it is broken), or if the landlord had it connected illegally. But, I have been faithfully paying the bills sent the me, and I am willing to send copies of the bills to Com Ed. I have not "Stolen" nor "Cheated" Com Ed. I can understand if I didn't pay my bills or didn't pay the correct amount, but I only payed what I was billed. I also deserve an apology from the representative for her remarks, and my service should be reinstated and lost of groceries replaced. If anyone should be penalized, then it should be the landlord of the building, not the innocent tenants who get the "short end of the stick"!!
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Posted by clutzycook on 2010-11-02:
This sounds like something that has to be addressed with your landlord. If you have copies of your cancelled checks, get them and bring them to ComEd. That might get your electricity turned back on at least. As for the spoiled food, they might reimburse you for that if you have the receipt for the food. Otherwise you might have to get a lawyer and get your landlord to pay for it.
Posted by trmn8r on 2010-11-02:
This complaint, IMO, should be laid squarely at the feet of the landlord.

I wouldn't take the comments of the CSR personally - it sounds like the way the service was set up, the electric company was possibly being ripped off. They take a dim view of that, I assume. No, it isn't your fault. I would pursue the landlord.
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Estimate then POW for your POWER
Posted by Southsidemad on 09/23/2010
CAROL STREAM, ILLINOIS -- I have had an estimated bill since May, this is now September, or billing for August. I have paid approximately $300 per month, which in comparision to my neighbors is in line. I received a bill today for $1,639.71! When I called Comed, the customer service representative stated that the bill is correct. I explained to her that it cannot be correct, because if I was paying $300 per month, the total bill per month of actual bills would have been over $600 per month. I do not run my air conditioner very often and am very energy efficient. I waited for a supervisor for 67 minutes and then received a message that they are now gone for the evening and to call back tomorrow. I am ready to scream. I will update the site with what the determination is.

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Posted by clutzycook on 2010-09-23:
Please do. I'm surprised you're still breathing after getting a bill like that. Wow. Just wow. The only possibility is that maybe someone is stealing electricity off of your meter. If no one has checked the meter since April, it could happen.
Posted by Anonymous on 2010-09-23:
Geez and I thought my 170$ electric bill was outrageous ouch. Hope u get it resolved op those electric companies are screwing people over I tell ya what.
Posted by FAMILYFIRST123 on 2010-09-24:
Posted by clutzycook on 2010-09-24:
Familyfirst, please turn off your caps...
Posted by jktshff1 on 2010-09-24:
2nd clutz
Posted by FAMILYFIRST123 on 2010-09-24:
Sorry, I just like typing in caps. Easier for me to see.. . ... .. . .....
Posted by MRM on 2010-09-24:
FamilyFirst, its okay. My fellow M3C forgives you.
Posted by Anonymous on 2010-09-24:
Funny Family! I love to write in all caps when filling out paperwork and such. It too is easier for me to read. When I very first posted on this site, under my old (deleted) account, my first post was typed in all caps. I was new to the world of computer talk and such, and was completely ignorant to the fact that it was considered rude or "yelling". In fact, another member commented for me to "STOP YELLING". It took me a while to realize what they meant. I felt like an idiot! LMAO!!!
Posted by jktshff1 on 2010-09-24:
FF123, if you hit the control key on your computer and roll the knob on top of your mouse, the material on the screen will get larger or smaller, depending upon which way you roll it. I've had several people ask " is the writing on your screen large enough?"..
Posted by FAMILYFIRST123 on 2010-09-24:
JuSt CuRiOuS? WhAt DoEs It MeAn If I tYpE lIkE tHiS? lol.... Can't wait to hear what you have to say. Think up a good one. My guess is typing while jogging........ haha
jkt: i tried your ctrl, mouse button thing, did not work for me.
by the way, all those stars? Slap one of those next to my name would ya! I feel naked and left out........... ,=)
Posted by Anonymous on 2010-09-24:
Slap a star on ya'? These stars are like Scarlett Letters, so I'm sure you wouldn't want one. Trust me.
Posted by MRM on 2010-09-24:
FamilyFirst, you can do anything you like on this site. Dont ever change for anybody. Welcome to the site and I look forward towards your first star!
Posted by FAMILYFIRST123 on 2010-09-24:
A scarlet A worn as a punitive mark of adultery, nice. Keep the star....lol
Posted by Anonymous on 2010-09-24:
sounds hot!
Posted by jktshff1 on 2010-09-24:
lol, not the button the roller on top if you have one. If ya don't ya need to get another mouse.
Welcome aboard!!!!! Hope ya got a thick skin. Get's testy round here on occasion...
Posted by FAMILYFIRST123 on 2010-09-25:
jkt, I tried the roller too. It did'nt work. Its ok, I cleaned my glasses and am happy to report I can see again......... lol

And Thank you MRM****
Posted by Venice09 on 2010-09-25:
Family, try pressing control and the plus sign at the top of the keyboard. The print should get larger. If you want it smaller, press control and the minus sign.

Posted by MRM on 2010-09-25:
Good tip, Venice! HOORAH!
Posted by Venice09 on 2010-09-25:
Haha.. I found that out by accident. I hit some keys and the print suddenly got larger. It took me a while to figure it out. But it didn't take long to realize that the minus key made the print smaller. It works every time!
Posted by Fufu487 on 2010-09-25:
amazing, Venice! it works!!!! Learn something new everyday!! Great tip :)
Posted by Venice09 on 2010-09-25:
Glad it worked, Fufu!
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Bad service
Posted by Hana500 on 07/13/2010
CHICAGO, ILLINOIS -- For few months I was receiving relatively high electric bills for not spending too much time in my apt. One month I was out of town for three weeks and received the highest bill yet. At that point I called to see what was going on and was told it was life and there is nothing to do about the high bill I asked if perhaps there was a mistake and was told absolutely not. I checked my apt breakers and realized I was being charged for another apt in my building. I called back a few times until a representative took me seriously and asked me to check my breakers again and said they would send out a person to conduct a meter reading. The meter reading was completed two months later. I called after the reading was done about a month later to check if the billing switch was made. I was told there was no reason to be concerned, the switch was made and the accounting dept was correcting the billing. Two months after being billed appropriately, I looked at my bill and noticed a high bill again. My apt was billed for the wrong apt a second time. I called again and was told I would hear from a supervisor in a couple days after waiting on hold for a half hour.
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Over billed by Comed
Posted by Kmb on 05/04/2010
ILLINOIS -- I like eveyone else got way over billed in the month of February. It was more than triple what I have ever pain. When someone finally called my back they said it was an actual reading as opposed to an estimate. I told them my bill has never been that high and please look into in. I was told by the wonderful customer service lady that I should go and read the meter myself... Needless to say they are still looking into this,, I don't see a resolution
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Posted by oldisgood on 2010-05-05:
Did you go out and read your meter as suggested? That would, in an instant, tell you if the reading was not accurate. Even if it was a bad reading and it was high, the next reading would be way lower and you would have a lot smaller bill. Just go out and read your meter and you will know for sure>
Posted by PepperElf on 2010-05-05:
Also... out of curiosity how bad was the weather that month?

I know for me the bills are usually higher in the winter because of the cold, especially since we're not allowed to turn the heat lower than a specific temperature.

here, the spring & summer are easier... can just leave the thing off.
Posted by Anonymous on 2010-05-05:
ComEd does have a history of overcharging their customers.
Posted by oldisgood on 2010-05-05:
They may overcharge you one month, but the actual meter reading has to level things out. Just read the d--n meter yourself.
Posted by PepperElf on 2010-05-05:

Ah... I was wondering how that was pronounced.
My mind was reading it pronounced like "combed"

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