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12 reviews & complaints.

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Over billed by Comed
Posted by on
ILLINOIS -- I like eveyone else got way over billed in the month of February. It was more than triple what I have ever pain. When someone finally called my back they said it was an actual reading as opposed to an estimate. I told them my bill has never been that high and please look into in. I was told by the wonderful customer service lady that I should go and read the meter myself... Needless to say they are still looking into this,, I don't see a resolution
     
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oldisgood on 05/05/2010:
Did you go out and read your meter as suggested? That would, in an instant, tell you if the reading was not accurate. Even if it was a bad reading and it was high, the next reading would be way lower and you would have a lot smaller bill. Just go out and read your meter and you will know for sure>
PepperElf on 05/05/2010:
Also... out of curiosity how bad was the weather that month?

I know for me the bills are usually higher in the winter because of the cold, especially since we're not allowed to turn the heat lower than a specific temperature.

here, the spring & summer are easier... can just leave the thing off.
Anonymous on 05/05/2010:
ComEd does have a history of overcharging their customers.
oldisgood on 05/05/2010:
They may overcharge you one month, but the actual meter reading has to level things out. Just read the d--n meter yourself.
PepperElf on 05/05/2010:
ComEd?

Ah... I was wondering how that was pronounced.
My mind was reading it pronounced like "combed"

thankx
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Complaint about the service
Posted by on
IL, ILLINOIS -- I just want to say that I am very disappointed in the service, especially someone who works there in the customer service dept: her name is Gloria ext. 20006 she was rude and unprofessional I am still waiting for a manager to call me. If I had other options to change another company I would but we don’t we are stuck with this service.
     
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Anonymous on 07/30/2009:
Details?
What happened?
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