Send your Hard Drive or Else!
PENSACOLA, FLORIDA -- This is a two-part review of the Compaq Presario 8000.
This computer was the Wal-Mart $498 special, so I didn't expect it to be a powerhouse. I just needed a computer for my daughter's ... read full review
INDUSTRY, CALIFORNIA -- Here's why I'm writing. My name is Robert Murray I am a resident of California but my problem lies in Texas with COMPAQ. I ordered a laptop computer, Presario 1500T from a local retailer BEST BUY about ... read full review2 Replies - Latest reply on 09/16/2002
Defect in the Computer
I am a 20 year old college student who purchased a Compaq Presario 2100 laptop in May of 2004, and after only a little more than 2 years it has completely stopped working. When I took the computer to ... read full review5 Replies - Latest reply on 08/02/2007
Compaq Repair Center Scam
HOUSTON, TEXAS -- I bought a Compaq 1720US laptop from Compaq a month ago for 1,599 dollars. About 2 weeks
later while I was typing, the plastic surrounding the screen cracked. The computer still
work perfectly ... read full review3 Replies - Latest reply on 05/07/2002
I purchased this computer on July 4, 2011 at Walmart and basically it just what I need to do my school work in the semester it has wireless capability which I can go to any Wireless hotspot and search the Internet and Submit my work. I have Dial up and Home And probably will never have Broadband in my area. It only has 2 GB of memory which I will expand to 4 GB in the fall and a 250 GB hard drive and AMD Vision Dual Core Processor. On Broad band it is fast and even on dial up it is pretty fast. Just say no to the Norton's Anti-Virus Software and you won't have a problem.1 Replies - Latest reply on 08/11/2011Add reply
I would like to comment on your laptops, this is my second one. I bought one two years ago and I loved it, but having kids and well liquid messes, it shot the hard drive and the mother board. so I bought another one, because of your quality and support. I always recommend your product to others and they have been very happy also. your tech and support team are wonderful and very understanding with someone who is not computer savvy..they take their time and walk you through every step.
I can not say enough about your computers or your support team, thank you for providing a good quality product. I will continue to use and recommend your company and services.
I had some keys fall off my 7 month old Compaq laptop keyboard. Went through the warranty reporting India merry-go-round, paid $19.95 to ship my laptop in for warranty service. About a week later I got a call from a rude Compaq employee to tell me that the damage was caused by abuse and not covered under warranty and that I needed to pay over $335 to have them repair the keyboard. Laptop only cost about $400. What a great deal, what a joke.
2 Replies - Latest reply on 05/25/2010Add reply
I buy a lot of laptops for my business every year and Compaq/HP has just convinced me to buy Dell from now on. They will never get another nickel from me or my company and I will tell this story to all my friends and acquaintances. No more Compaq/HP laptops, printers, printer refills, no more anything. There is plenty of competition to pick from where you are not treated like a criminal for trying to get warranty service.
Called spent 5 hours on phone called and spoke with some guy from India (couldn't understand half-of-the-things he said, after being-hung-up 3 times (just to get a recovery disk)i finally got hold of someone in support in the USA and finally told him the ordeal I went thru he said sure and said I would get it in next business day well that took 2 weeks, never again I gave the HP notebook to my friend and went out and bought an apple2 Replies - Latest reply on 08/18/2009Add reply
GREENSBURG, PENNSYLVANIA -- I bought my Compaq computer in the beginning of July. Almost the second day I had a problem. It turned off. So I gave it to the next day. So I went to my computer And found it on, trying to deal with it for the next couple of days it started to not turn on at all so I walked away and then my computer turned on.
I returned it and Got a Gateway and I love it. Do not ever buy a Compaq.
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I bought this laptop new from CC about a year and a half ago and the power connector in the laptop cracked and busted off the mother board. I had to buy a whole new motherboard for this laptop because of the poor design of the power connector. I'll never buy another laptop with a barrel pin power connector. Dell laptops's have much better power connectors. 2 Replies - Latest reply on 06/10/2006Add reply
Never buy a Compaq!!!
LONG ISLAND, NEW YORK -- I purchased a Presario this computer in may 2003. For 6 months it worked great, then crashed- giving a message which said, basically, that the hard drive had been wiped out. I called Compaq/HP, which ... read full review5 Replies - Latest reply on 04/13/2009