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Continental Airlines

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160 Reviews & Complaints
Company Contact Info
Contact Info: 1600 Smith St.,34th Fl - HQSCR | Houston, TX 77002 | 800-525-0280 | www.continental.com

Top Customer Complaints & Reviews:

Continental Airlines. Poor Customer Service
We were supposed to return to Pittsburgh on a round trip ticket on Jan.
Lost Luggage - lack of accurate information or help
To Whom It May Concern: On April 30, 2007 after returning from our honeymoon from Puerta Plata, Dominican Republic to Pittsburgh, PA, we discovered after waiting at the baggage claim area that our luggage was missing.
Flight Schedules Are None Existent
Flight schedules on this airlines are just placeholders on the Departure/Arrival monitors. I recently made a business trip from Syracuse to Houston and back.


Latest Reviews:

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Worst Tires EVER!
I purchased new tires for my car on December 15, 2011. One year and 5 days later, I failed inspection because I needed new tires. ...
-- Complaint Posted by Vinnie11 on 01/07/2013

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A great Flight Attendent
HOUSTON, TEXAS -- Dear Continental, I was a stand-by on flight 1646Y from Houston to Chicago on 17 Feb. this year and I am disabled in my left ...
-- Compliment Posted by David.brandt382 on 02/20/2012

Worst service ever!!! - Boarding treatment...
PITTSBURGH, PENNSYLVANIA -- BEWARE FLYING CONTINENTAL FROM PITTSBURGH! Yesterday I had the, without a dobut worst experience of my 20-plus career flying- ...
-- Complaint Posted by Spsdircam24 on 11/08/2011

Air breathing may be hazardes to your health
On a recent flight from Ashville North Carolina- Tues 9/20/11 at 6;30PM to Newark Airport, I cannot begin to describe to you ...
-- Complaint Posted by Ceagliozzo39 on 09/24/2011

Delays -- Complaint Posted by Jeffery2010 on 09/05/2011

Lost luggage - Delayed baggage claims
On July 12,2011 my husband and I arrived in Newark at 6:30 PM on flight Co1828 our checked bag did not. After a half hour waiting ...
-- Complaint Posted by Sewmaryk2 on 08/09/2011

The debacle known as Continental Airlines - Airline Service
Continental Airlines Our Flight from Austin to Jacksonville, Fl on 6/22/11 was delayed due to weather. My business colleague ...
-- Complaint Posted by Stever871 on 07/05/2011

Customer Service - Yes
Contintential Airlines. On a recent flight from Puerto Rico to Houston, the head Attendent performed in a non-professional manner. ...
-- Complaint Posted by Taurus47528 on 06/05/2011

Delayed Flight - Poor Attitude On The Ground Re: Lack Of Flight Crew So We Could Depart -- Complaint Posted by Lawrence.wittenberg168 on 05/28/2011

Terrible Customer Service - Overall - check-in and baggage claims -- Complaint Posted by Senior World Traveller on 05/25/2011

Stolen laptop - baggage
I paid twenty five dollars to check my bag, when I got to my destanation my laptop had been stolen from my bag. Continental ...
-- Complaint Posted by Rtleavy on 04/02/2011

Beware Continental's Bait & Switch Seat Upgrades - Seat Upgrades
When you check in on Continental, you're offered "better legroom" seats at an extra cost of up to $79. Don't do it! If you do, ...
-- Complaint Posted by Becket on 02/06/2011

Continental Airlines. Poor Customer Service - Newark (EWR) Hub Service Desk
HOUSTON, TEXAS -- We were supposed to return to Pittsburgh on a round trip ticket on Jan. 2 from Newark on Continental Flight 3205 leaving 5:29 ...
-- Complaint Posted by Alain on 01/06/2011

Stolen Items
I and family were travelling to India this winter (Dec 2010) and two smartphones worth 1000 USD were stollen from the checked ...
-- Complaint Posted by Gmlingus on 01/04/2011

CDG baggage strike - French strike
ON Dec 24, 2010, Flying from CDG Paris to EWK, NJ, The French decided to go on strike at the peril of passengers and Continental ...
-- Informative Posted by Plane flight on 01/01/2011

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