Sweat shop in disguise
I am basically a new employee (server) at Cracker Barrel in North Carolina. When I first hired in the trainer was very helpful and nice making it a good transition coming out of early retirement. I do ... read full review58 Replies - Latest reply on 04/19/2012
Pure maple syrup made this a special breakfast place. Now it's no different than any other breakfast place. No more Maple Syrup, no more me. 4 Replies - Latest reply on 07/08/2010Add reply
Cashier at 106
I started working at Cracker Barrel around August of last year (now I am a par II) at which point I did not know about the companys' turnover rates or anything else for that matter about the good-ol'-country-store. ... read full review18 Replies - Latest reply on 07/15/2013
CHESAPEAKE, VIRGINIA -- My family and I went to Cracker Barrel this evening to have dinner. My husband and I arrived first and asked for a table for eight. We were told that we would have to wait until all of our party had ... read full review26 Replies - Latest reply on 04/28/2012
Lack of respect for employees
JOPLIN, MISSOURI -- Not only are all of those things true but their respect for their employes is nonexistent. About a year ago someone had the wise idea of giving the managers a bonus for making "goal hours" meaning that ... read full review8 Replies - Latest reply on 03/22/2013
Cracker Barrel sucks!! That is all there is to it. Being a full time student as well as a full time bartender I'm fully aware of how service is supposed to be. The servers never refill your drink, ask if you need anything, and most of them(especially the hostess') are completely incompetent and rude. However, I shouldn't be alarmed at my discovery since you get what you pay for. I will never eat at one again. 12 Replies - Latest reply on 11/22/2011Add reply
I was shocked to realize this morning that CB has substituted the real maple syrup, for a blend of maple and cane (55%/45%). How about offering the real thing for an extra charge? And yes, how sneaky to keep the same bottle. Very disappointing. 5 Replies - Latest reply on 08/28/2013Add reply
Yes, the syrup is Fake so is the "People Pleasing" it all comes down to the dollar. If you see a manager that has been with the company over 6-10 years that is a rare find. You see like the syrup, the price is too high so they are eliminated. I know of many many this has happened to. So continue the "fast track" program, Cracker Barrel and you will get what you pay for.
12 Replies - Latest reply on 06/22/2009Add reply
A not so pleased "People".
Cracker Barrel is one of the best restaurants I've had the pleasure to dine in. The food is out of this world and the prices are unbeatable for what you get. Treat yourself and go to the nearest Cracker Barrel today and try the Chicken and Dumplings.
28 Replies - Latest reply on 03/04/2009Add reply
You will think you have died and gone to heaven. Everything is the best!
Maple Syrup Cover-up
BARBOURSVILLE, WEST VIRGINIA -- Why did cracker barrel stop using pure maple syrup? I have always enjoyed dining at cracker barrel whether at home or on vacation. One of the reasons we have sought out this restaurant is because of ... read full review12 Replies - Latest reply on 10/10/2013
I just want to state that the patron who ordered the steak at Cracker Barrel was charged incorrectly. The manager you spoke to was ill-informed about our menu policies. As a long-time employee, I assure you that a house salad and baked potato are the same price as three vegetables.
1 Replies - Latest reply on 12/18/2008Add reply
I apologize for any confusion, but our policy is stated on our menus.
Poor Service & Disgraceful Quality
37615, TENNESSEE -- The last few visits to Cracker Barrel in various locations throughout East TN have been most disappointing. Service has been well below par and the food quality is inexcusably poor. The wait from the ... read full review9 Replies - Latest reply on 05/10/2006