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Top Customer Complaints & Reviews:
I recently booked a 7 day Caribbean cruise through an agent with cruise.com. I asked the agent to give me the total price quotation, including all port charges, taxes and fuel surcharge.
Cruise.com advertises prepaid gratuities without specifying any restrictions. Throughout the entire booking process, there is no mention of any restrictions.
Here's a lettre I sent to Cruise.com.
It says it all.
I was indeed seriously looking at the Jan 28th sailing of the Celebrity Equinox, and I was attracted by your prepaid gratuities bonus.
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