Top Customer Complaints & Reviews:
I recently booked a 7 day Caribbean cruise through an agent with cruise.com. I asked the agent to give me the total price quotation, including all port charges, taxes and fuel surcharge.
Cruise.com advertises prepaid gratuities without specifying any restrictions. Throughout the entire booking process, there is no mention of any restrictions.
Here's a lettre I sent to Cruise.com.
It says it all.
I was indeed seriously looking at the Jan 28th sailing of the Celebrity Equinox, and I was attracted by your prepaid gratuities bonus.
Good news - service
I have cruised with cruise.com several times and I have had no problem with them at all the CS is very good on handling anything ...
Cruise.com Bait and Switch
I called cruise.com to book a cruise. They offered to prepay gratuities for 2 with every cabin booked. I had a coupon for 2 ...
False Advertising - cruise package
MIAMI, FLORIDA -- False Advertising -
On March 5th 2004 I book a Cruise. Alaska 9/9 - 7 days.
The website shows there was a promo available ...
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