If you are involved in the wedding industry and are approached by David's Bridal to be a vendor, RUN AWAY! THIS IS A HUGE RIP OFF!
1 Replies - Latest reply on 08/13/2009Add reply
You get NO support from the employees, most of the "leads" they give you have fake email addresses or phone numbers, and it is a TOTAL waste of money. The customers of David's Bridal are low end clients and only want CHEAP CHEAP CHEAP.
I Guess I'm Just Too Needy?
NORTH CAROLINA -- I went to Davids Bridal anticipating buying a wedding dress. Well, I ended up buying my dress, now upset that I did at this location in the first place. When I went into Davids Bridal, everyone was nice ... read full review3 Replies - Latest reply on 02/09/2012
Ripped off by David's Bridal
Bought my wedding dress here in a size 4 because the "specialist" said I needed a size four. The actually dress available to try on was a size 8 and she was sure I needed a size 4. When I received the ... read full review3 Replies - Latest reply on 08/29/2009
Very Disappointed with David's Bridal
WINSTON SALEM, NORTH CAROLINA -- I was extremely disappointed with David's Bridal. I first entered their store in January 2009 looking for a modest wedding dress. One with sleeves, and a high neckline. I was informed that they did not ... read full review4 Replies - Latest reply on 08/29/2009
I bought my dress at David's Bridal and knowing I am an abnormal size I asked for an alterations consultation before I bought my dress. The woman told me to buy the bigger size because it is easier to ... read full review4 Replies - Latest reply on 08/29/2009
SPRINGFIELD, PENNSYLVANIA -- Extremely Disappointed!!! I have been a customer of David's Bridal in Springfield, PA, ever since a bought my first prom dress. This year I purchased my wedding gown at DB, along with my bridesmaids dresses, ... read full review9 Replies - Latest reply on 08/29/2009
VIRGINIA -- I recently bought a wedding dress at David's Bridal. When you come in for a fitting you have to fill out a registration form. No where on this form does is say anything about opting out of future mailings.
2 Replies - Latest reply on 05/29/2009Add reply
I do not live in the US and was surprised to discover on my return visit that my parents (whose address I used for the "registration") had received endless amounts of junk mail from various bridal vendors; anything from limos, flowers, honey moon travel, you name it. What's worse was that they were being bombarded with phone calls. I too had begun getting loads of spam from wedding vendors all claiming to be associated with David's.
It is now plainly obvious that they sold my information with out so much as warning me that this would be done.
So ladies, if you go in for your appointment be sure you ask about them selling your e-mail and mailing address and be sure to be opted out.
DAVID'S BRIDAL HAS THE POOREST CUSTOMER SERVICE I HAVE EVER DEALT WITH! FIRST OF ALL, YOU CAN NEVER TALK TO AN ACTUAL PERSON. SECOND, WHEN YOU LEAVE A MESSAGE, IT SAYS THEY WILL RESPOND IN 24-48 HOURS! HOWEVER, IT'S BEEN A WEEK AND I STILL CAN NOT GET ANYONE TO RETURN MY CALL. THEY DID CHARGE ME FOR MY ORDER, I JUST NEVER GOT IT. I WILL NOT DO ANY MORE BUSINESS WITH THEM, AND WILL NOT RECOMMEND THEM!2 Replies - Latest reply on 05/15/2009Add reply
Davids Bridal in Phoenix Sucks
PHOENIX & ONLINE, ARIZONA -- DO NOT ORDER FROM THIS COMPANY, IN STORE OR ONLINE--RUDE, INCONSIDERATE, AND AN ONLINE RETURN TAKES 6 WEEKS BEFORE YOU GET YOUR MONEY BACK!!!! AND YOU DON'T GET TO TALK TO A CUSTOMER SERVICE REP TO FIND ... read full review1 Replies - Latest reply on 04/29/2009
FLORENCE, SOUTH CAROLINA -- I purchased my wedding dress from David's Bridal in Florence SC. My consultant is Pam. I put my dress on lay-a-way on January 31st and took it off lay-a-way Monday March 16, 2009. I was very pleased with my products. Not only did I buy the dress, I bought the bra, and the shoes from there too. My shoes had a small scuff on it that was barely noticeable; besides I got them for a discounted price! The dress looked as if it was in MINT condition. It didn't have a single spot on it and there wasn't a single piece of thread missing. The only problem that I had with this company is that their bridesmaids dresses didn't come in the colors that I wanted and I have a party with 24 girls in it so I wanted 2 colors and had to go with another company. MW Tux, their sister/brother store didn't offer a deal considering the fact that I'm ordering around 30 tuxedos or more so I used another company for the guys too.
3 Replies - Latest reply on 08/29/2009Add reply
Anyway, the employees that work their were very helpful and they were not rude at all.
FLORENCE, SOUTH CAROLINA -- I heard about all the bad reviews that Davids Bridal has received, so when going to buy my own wedding dress, I decided to go into the Davids bridal here in Florence just to see for myself. Within 10 minutes, I had 4 store employees approach me asking if I had been helped. I told them exactly what I was looking for and I found it. It was ordered and delivered when promised. So far I have had to have my gown altered twice and have had zero problems!!!! I have 7 attendants and all have been pleased with their service too! Maybe it is "different stores, different employees", but I am here to tell you that if you are in the Florence, South Carolina area and looking for great customer service, quality, professional attitudes and a friendly environment, go to Davids Bridal and ask for Tasha and tell her that Rachel sent you - she'll make sure that finding and purchasing your dream dress is as stress-free as possible and one less thing you have to worry about for your big day!5 Replies - Latest reply on 03/04/2009Add reply
MORROW, GEORGIA -- One of my friends is getting married in December and fell in love with a dress from David's Bridal. She entered a drawing for a "spa day" and won. Since I'm her only local bridesmaid, she invited me to come along along with her mom and one other friend. They informed us we'd be getting facials, mini-massages, and a "spa lunch".
5 Replies - Latest reply on 10/14/2009Add reply
The day rolls around and we drive well out of our way to get to this "spa". The first red flag was the name. Pink Cadillac Success Studio. Then when we arrived in the building the sign pointing to our destination said "Mary Kay". We'd been duped into going to a Mary Kay party. All 4 of us were furious. We'd been expecting a real spa the whole time, only to be stuck in a sketchy part of town being sold Mary Kay. Not only that, the saleswomen were incredibly rude. We got out of there as fast as we could.
If you Win a "spa day" from the David's Bridal in Morrow, GA, don't be fooled! Force them to tell you what it really is. My friend and I were left upset and wishing we'd forced them to tell us more about what we were actually getting into. If we'd had any clue what we were in for, we never would've wasted our time.
Customer Service Issues
KENNESAW, GEORGIA -- I had a terrible experience with David's Bridal from start to finish!
I am a bridesmaid this month. Since we are all scattered across the country the bride thought it best to use David's because ... read full review2 Replies - Latest reply on 06/19/2008
Unbelievable Customer Service
CLEARWATER, FLORIDA -- My best friend is getting married in August. I am the maid of honor and she has 5 other bridesmaids. We all bought our dresses at David's Bridal.
To begin the bride told the consultant we first ... read full review5 Replies - Latest reply on 07/05/2008
Poor Customer Service
MONROEVILLE, PENNSYLVANIA -- I recently purchased my bridal gown at David's Bridal located in Monroeville, PA. I actually had a great in-store experience; however, since then, I have been extremely frustrated with the follow-up. ... read full review2 Replies - Latest reply on 10/02/2008