Will not return while under current management
DENVER, COLORADO -- Re:Dollar Tree at 5190 Federal Blvd, Denver, CO - Store # 3188
Very poor treatment by store manager. I'd never been addressed and treated as if I was a tried criminal and trouble-maker for walking in and asking to borrow the bathroom - and before taking a basket and shopping at that.
On this occasion I was addressed as if I was in need of being set straight and given some 'tough love'. I was talked down to, educated on how things were and would be, and offered permission to take my business elsewhere - All prior to making it past the checkout stands and into the main store area, and because I refused to leave my personal belongings (a backpack w/laptop, chargers, and library book, a transparent store bag w/2 bed pillows, and a purse) up front, where I was told they'd not be taken responsibility for but had to be left if I wanted to use the store bathroom. 'No Merchandise' means, universally, no unpaid-for store merchandise - not personal belongings or merchandise bought and paid for from other businesses.
No Dollar Tree, including this one prior to this occasion, had ever been so arrogant and apparently assumptive of intentions. This manager, after making sure I knew how it would be and that I was "welcome to take your [my] business elsewhere" seemed to me to be quite proud of his sense of authority and power. He even made a point, when I looked to get his name, to tell me it was Nick and pointed to it on his name tag. Not as if to accommodate, but as if challenging me to dare to think I might have any right to expect customer service by a provider hoping to get and retain customer business.
The whole event felt like an opportunity taken by a less than confident company employee to pump himself up by pushing someone else down. Especially when considering that customers walk in with backpacks, purses, and other merchandise, toss it all in their baskets, and then go up and down aisles of merchandise - much greater opportunity for questionable motives (should any exist to begin with) than simply taking your own possessions, with no basket or store merchandise, into a bathroom.
This store may be walking distance from the house, and it may have been a source for both personal and work supplies, but, as was suggested to me by this manager, I will take my business elsewhere.