Buyer Beware Of Dormia Claims
LEXINGTON, KENTUCKY -- DO NOT, UNDER ANY CIRCUMSTANCES be fooled & BUY A DORMIA MATTRESS! I, too, have had a DORMIA NIGHTMARE!!! I've wrangled with this company for over 2 months due to problems that were all caused by their ... read full review9 Replies - Latest reply on 11/24/2013
WARNING! Don't Buy From Dormia!
NORTH CAROLINA -- Back in April 2007 I purchased a Dormia Air Bed, Dutches Series with the dual firmness feature. It took three weeks to deliver the bed after ordering. Called once to find out if it had been sent out ... read full review
Last year I bought a Dormia mattress with an adjustable frame which cost $2100 total. It was OK for a few months, then started to sag and tilt down on the edge. After lying in bed I would slide over to the edge during my sleep. Quite a few times I almost rolled out of bed until last week I finally did. I couldn't get up because of my bad back, knees and I also have neuropathy in my legs & feet. I had to call 911 for them to help me get up. If I would have checked on the internet, I would have seen all the complaints & would not have bought it. It's just plain junk.2 Replies - Latest reply on 08/24/2013Add reply
Don't buy a Dormia Mattress
We bought a Dormia adjustable latex mattress 11-2007 and by 11-2009 is had lost all support where we sleep. It was like sleeping in 2 ditches. So I sent in a warranty claim with pictures.
Here are ... read full review5 Replies - Latest reply on 07/19/2013
HAYMARKT, VIRGINIA -- Dormia mattresses are far from what they publish. The mattress at first was comfortable and had good memory. After about 3 months of sleeping on the mattress, it would not bounce back after getting out ... read full review6 Replies - Latest reply on 07/14/2007
Dormia - Don't Do It!
If you were in the market for the world's least comfortable bed, you need look no further then a bed made by Dormia. We purchased Dormia's top model, the Ultimate, but found nothing Ultimate about it ... read full review1 Replies - Latest reply on 09/26/2008
Worthy Of Nothing But Disgust
CLEARWATER, FLORIDA -- DELIVERY SPEED: Very slow. We were promised delivery within 7 days of the purchase. Over 2 weeks later and we only have the mattress, with no foundation.
ORDER ACCURACY: The order for the mattress, ... read full review1 Replies - Latest reply on 08/19/2008
JESSUP, MARYLAND -- In July 2010 we purchased a king size 17" mattress from The Dump (first mistake). The bed was wonderful for the first 10 months or so. Then it seemed to get harder and harder and my deep pocket sheets were getting to be too big for the bed. Not until after I called the warranty number did I measure the mattress. Our bed had shrunk in height from 17 inches to between 14 an 15 inches. There is none of the properties that memory foam mattresses are famous for left in our mattress, like pressure reducing or pressure relief. We are basically sleeping on the hard base foam, there is no give or support left. This is after only having it 3 years and I called to make the claim at 2 and a half years. I was just notified that my claim was denied because comfort is not part of the warranty? Having No comfort is the result of the foam failing.
I am left with 25 year warranty that they do NOT honor!
DO NOT BUY A DORMIA MATTRESS - DO NOT BUY THROUGH THE DUMP. COMPLETE WASTE OF MONEY AND TIME!
We purchased a queen size mattress from Dormia a few years ago and love it. We were so happy with it that we bought another one for our guest room. The price was very reasonable for the quality. Going on vacation is a problem now since most beds are not nearly as comfortable. I would definitely buy again from this store. Add reply
I bought this mattress four years ago. I remember spending over $2,000 for it. The sales representative gave me a lot bull. He said that the mattress would not sag. A few month after I purchase it started ... read full review3 Replies - Latest reply on 02/09/2012
Bought this mattress 1 year ago. I knew I was in trouble when it started sagging after 3 months. Now, one year later, there are significant indentations on each side of the bed and no support left. This mattress looks worse after one year than our old mattress looked after 20 years!
Don't be fooled by the smooth marketing. This mattress is a complete and waste of money no matter how little you pay for it! We spent $2200 and now have to buy a new mattress 1 year later!
BIG RAPIDS, MICHIGAN -- I am complaining about a mattress that was purchased on March 2006. I paid $6000.00 for what I thought was a purchase that would last me for at least 10- 15 years with the warranty on this. Now the mattress is sagging so bad that I can't lay on it without rolling to the middle. This company has denied my claim stating that they no longer make this mattress, but would sell me another one at cost, but I would have to pay shipping also.
I have contacted my lawyer. Will see what happens.
I called regarding that the mattress was sagging the person in customer service suggested that I put a broom across the mattress & take a picture & then mail it in & someone will contact me???? I explained I paid $1800.00 and would like to speak to a supervisor he put me into voice mail.
1 Replies - Latest reply on 10/09/2008Add reply
Tries to charge $50 for shipping an replacement air pump under warranty. Tries to change price so you really don't get the warranty.
1 Replies - Latest reply on 08/25/2008Add reply
Very rude and has different prices from different customer service #'s Gives a price with free shipping with Dormia then gives a $50 shipping charge with advanced comfort warranty. RIP OFF WARRANTY!
Steer clear!! We tried almost every mattress before "thinking" that the Dormia was the most comfortable. It was for about a month. Now 8 months later it is worse than the 15 year old Sealy it replaced.
1 Replies - Latest reply on 08/21/2008Add reply
Huge hill in the middle and sags on both sides. DO NOT recommend to anyone, a $5K mistake!!!