First time user--good service
VAN NUYS, CALIFORNIA -- I'm sure many of you are in the same situation as I am. You pick up your mail to find a load of catalogs. I usually relegate them to the circular file unless it's a new company. To those I usually apply the 60-second rule: Find nothing of interest in that period of time, toss it.
Received one from Dream Products, Inc. Within the first few pages, I saw an item of interest: a 5-pc. set of Polyethelyne covers to use when microwaving, top shelf dishwasher safe. In addition, the catalog cover boasted: Free shipping for orders of 'X' dollars or over. I hate paying the outrageous shipping and handling charges many catalog order houses tack on. Also touted: Free gift with order. Don't care about that if it's a product I want to try.
I ordered two sets, sending in my check. No way is some new outfit going to get a credit card number out of me.
When checking my bank account online a few days later, saw the check had cleared my bank only four days after it was mailed. I immediately went to their website to ask where my order was. The next day the covers arrived via USPS, along with my 'free gift.'
My niece was visiting and immediately glommed on to the freebie. It was an 11" x 7" brown patchwork leather clutch bag. She pointed out that even though patchwork leather, it was a pretty good item for a freebie--fabric lined, two zippered compartments. Her only comment was the strap that converted it to a shoulder bag was not leather as the rest of the bag.
I've used the microwave covers and they perform as promised. Sizes ranged from something to cover a coffee mug, to an 11" dinner plate. The three largest have adjustable vents.
The only downside I can see to this transaction was no reply to my email asking when I can expect my order. But since I got the items the very next day, no biggie in my book.
I'm looking forward to my next catalog from Dream Products, Inc. If there's something in which I have an interest, I'll definitely order it.