Duro Tires

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Duro Tires
Posted by on
COVINGTON, GEORGIA -- Duro Tires on my 2008 keystone outback sydney ed.. are manf. defective!! My family and I were on our way out of town and the tire went flat looked like a typical tread separation...FAMILY IS OK+++NO INJURIES!!! Thanks for the concern "DURO TIRES" NOT!!!!
I noticed all the tries were LUMPY....balancing right?!....tread was un-even...well the tires were not balanced at all...Now for such a heavy trailer, you would think these tires/rims would be balanced??? RIGHT? Duro stated they didn't know? Bias Tires...THEY DON'T KNOW?????? WHAT!!!!!
I called travis along with anotherr representative who both stated to take pics. and fill out the warranty forms. I did what was asked, sent the CLAIM in! Wel the response is not that the tires are defective!!! BUT, "THE DATE ON THE TIRES IS BEYOND THE TIME ALLOTTED FOR THE WARRANTY!!36 Month//////I've owned this trailer for only 27 months @3000 miles...NO ONE advised that the tires were covered when you haven't even purchased the trailer?? Everyone knows when you buy something, warranties begin, then!! not in 2006 or 2007 when they made the tire,,,,,,These DURO tires are inferior/defective!!!
IS THERE A LAWSUIT ON DURO? Count ME IN!!!
     
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Alain on 10/25/2011:
You can go to http://www.recalls.gov to check and see if there has been a recent recall on Duro tires (looks like there was one a couple of years ago) and, by clicking "Report a car, truck, and/or vehicle equipment that you feel has a safety defect" (located at the center of the webpage), you can make a complaint if you so desire.
old newfie on 10/30/2011:
Its a problem on most trailers. Every second tread is lumpy. I blame it on the axles.They are not heavy enough for the trailer. I had my axles changed and that fixed my problem.
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Duro Travel Trailer Tires Good For 1 Year Then Done
Posted by on
COVINGTON, GEORGIA -- Contacted Duro about extreme dry rot on 4-2 year old camper tires with only 2-3000 miles. They have you take photos and gather all tire info and send it in. Then I was contacted and told warranty starts at date of tire manufacture and they have you believe they are doing you a favor by offering to sell you new tires at 50% off of full retail. They are a manufacturer so you are paying 2/3+ the cost of the tire for something you shouldn't even be dealing with at all. After several emails I was stonewalled by the representative dealing with me and I asked the complaint be passed to his supervisor. Now I'm getting no response at all.

The sad part is they are probably only dealing less than 10% of the people that have had problems with these tires as generally people are quick to give up and they just pay for new tires. Learn :buy American not Taiwan.
     
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Chris on 03/27/2013:
After working for Duro for 6 months, I quit because they know there trailer tires were bad and still sending them to customers. I was the warranty person for Canada and the USA.I was the only person in the Office in Covington office with ANY tire experience. They brought me in because I had 10 years in QUALITY CONTROL for Goodyear. The owner did not care. I was accused of not knowing how to run a company. I told him if it took me all day everyday to answer call and email for defective tires and get cussed out be customer when he knew the tires were defective but still selling them he had the problem and I quit. The safety of the people riding on the tires with the chance of someone getting killed would not let me sleep.
They will stonewall you about tires.... I hated that!
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