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Enterprise Rent-A-Car

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302 Reviews & Complaints

Company Contact Info
Contact Info: 600 Corporate Park Dr | St Louis, MO 63105 | 314-512-5000 | www.enterprise.com

Top Customer Complaints & Reviews:

I recently rented a car from the Raleigh-Durham International Airport location. My husband and I flew into Raleigh-Durham and rented a vehicle from Enterprise to drive home.
When I returned my rental car the Enterprise Rent-A-Car rental office representative made me spend 30 to 40 minutes filing a claim with my insurance company to cover for the hail damage on the rental car.
On October 30, 2006, I rented a car from Enterprise Rental, 7500 S.


Latest Reviews:

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Charged for Damages I Did Not Cause - 2013 Cheverolet Impala
ESSEX, MARYLAND -- I had a small mishap with my car. I was told I had to use Enterprise by the insurance company. When the time came to get the ...
-- Complaint Posted by Quality525 on 03/28/2013

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Bad Structure, Bad functions, Bad customer service - Cargo Van Rental
APPLETON, GREEN BAY, WISCONSIN -- I had originally reserved a cargo van to be used for moving purposes. The day of my moving day, Enterprise from Appleton calls ...
-- Complaint Posted by Dadentistry on 11/01/2012

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Charged For Damage I Did Not Cause - Nissan Cube
HOUSTON, TEXAS -- I had the misfortune to have to rent a car from Enterprise last April. I left my car at a local collision repair shop in Houston ...
-- Complaint Posted by Henderkm on 10/07/2012

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Fraudulently Claimed Hail Damage to Vehicle. - Dodge SUV Crossover Vehicle.
ARLINGTON, VIRGINIA -- For years, I have been a good customer of Enterprise Rent A Car. I fly into DC every month to see my girls who live in the DC ...
-- Complaint Posted by Rayzehrung on 07/09/2012

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Harvester Rd. Burlington Scammers - Beware -- Complaint Posted by As_home04 on 06/18/2012

$250 For what? - Rented a car -- Complaint Posted by Smtiffan on 01/09/2012

No visable damage but 808.98 in repainting charges. - Automobile rental
LYNCHBURG, VIRGINIA -- I was assigned a rental car as a result of a not at fault accident on Christmas day 2010. While sitting stationary in a line ...
-- Complaint Posted by Bikrchick39 on 01/03/2012

Bad Bad Service
BREMERTON, WASHINGTON -- We rent cars there all the time and for the last few months in has gone down hill, you can not get a car on time, they pick you ...
-- Complaint Posted by Wowmmep42 on 12/02/2011

No credit card no rental
OKLAHOMA CITY, OKLAHOMA -- We needed to rent a car from Enterprise to travel out of state. But, in order to get a rental you have to have a credit card. ...
-- Complaint Posted by Couponwars53 on 12/01/2011

I'll Pass On The Next Enterprise Rental - Auto Rental
GARLAND PLANO, TEXAS -- I originally rented from Enterprise in Plano..slightly less $$ than my original destination, Hertz. Major mistake. Only picked ...
-- Complaint Posted by Johnslastson57 on 11/28/2011

Just A Rip Off - Charge For Damage Scam
GRESHAM, OREGON -- I rented a car for one day and returned the car that evening. The office called me the next day and said I had to pay for damage ...
-- Complaint Posted by Mark.9.haynes22 on 11/17/2011

Renting a Car in Moreno Valley CA - Car
MORENO VALLEY, CALIFORNIA -- I have been going to Enterprise Rent-A-Car in MoReno Valley CA for the last 3yrs and this the first time I have been treating ...
-- Complaint Posted by Ariadnesubject861 on 10/21/2011

Beware of Enterprise Rent-A-Car Scam - Rental Car
SEATAC, WASHINGTON -- Beware of the 'damage' scam being run by Enterprise ... if anything happens to the car while in your possession, Enterprise will ...
-- Complaint Posted by Baldlars on 10/21/2011

Enterprise alleges "damage"--smells like a scam - Rental car
MT. EPHRAIM, NEW JERSEY -- Enterprise is alleging "damage" and trying to make me pay over $1,000, allegedly based on an almost invisible alleged "indentation" ...
-- Complaint Posted by Ding ding on 08/25/2011

Rewrite your Invoicing system - Customer Service -- Complaint Posted by ReallyPissedofhjuh on 08/12/2011

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