Drop off charges ????
RALEIGH, NORTH CAROLINA -- I recently rented a car from the Raleigh-Durham International Airport location. My husband and I flew into Raleigh-Durham and rented a vehicle from Enterprise to drive home. We had a lot of business ... read full review14 Replies - Latest reply on 09/24/2013
Bait & Switch to small cheap Kia
ROCHESTER, NEW YORK -- Buyer Beware of Enterprise's Bait & Switch tactics.
Last weekend, I had a terrible rental experience with Enterprise at the Rochester, NY airport location.
I reserved a "standard size SUV" online ... read full review2 Replies - Latest reply on 08/18/2010
No credit card no rental
OKLAHOMA CITY, OKLAHOMA -- We needed to rent a car from Enterprise to travel out of state. But, in order to get a rental you have to have a credit card. Not a debit, credit/debit but a cc. Me personally, I think it's stupid that ... read full review6 Replies - Latest reply on 07/08/2013
Liar Liar Pants on Fire
MARSHALL, TEXAS -- I rented a vehicle in the morning and returned the vehicle in good condition the same evening. I was told there would be a $300 hold on my account. Even though my card is a credit card, because it also ... read full review5 Replies - Latest reply on 12/24/2013
OKLAHOMA CITY -- On October 30, 2006, I rented a car from Enterprise Rental, 7500 S. Shields, Oklahoma City Oklahoma, due to the fact that my own personal car, a 2005 Suzuki Forenza, had been hit and damaged by my neighbor ... read full review11 Replies - Latest reply on 08/01/2010
DON"T RENT FROM ENTERPRISE
We had a minor scratch on the fender which was paid through the Visa claims service in Feb 2009. In November 2009, my wife tried to rent a car from National (Enterprise, Alamo and National are all together) ... read full review
Car Renter Beware
Recently I needed to rent a vehicle while mine was in the shop for repairs. It was a short term rental, only 3 days. When I picked up the vehicle they tried to talk me into taking ... read full review3 Replies - Latest reply on 02/04/2007
Used Car Sales SCAM
TAMPA, FLORIDA -- Trusted Car Salesman (patient) – his belief in the 109-point inspection and 12 month warranty and how there is “no way I could go wrong, and he would take care of me”.
Visited Enterprise Car ... read full review
Enterprise UK damage waiver scam
HEATHROW AIRPORT -- When I returned my car rental to Enterprise at Heathrow last August they found a 4 inch scratch underneath the plastic bumper, the kind of scratch incurred when you ride up on a curb when parking (something ... read full review5 Replies - Latest reply on 05/13/2013
Horrible customer service
COCKEYSVILLE, MARYLAND -- My insurance company set me up with Enterprise when my car went into the shop. First, Enterprise said they did not have the staff to pick me up. This was after the reservation had been made and confirmed. ... read full review1 Replies - Latest reply on 03/02/2010