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E-trade

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87 Reviews & Complaints

Company Contact Info
Contact Info: | www.etrade.com

Top Customer Complaints & Reviews:

I do not recommend doing business with this company. Their customer service is inept and their policies and procedures make doing business next to impossible.
Summary: - Incoherent, buggy web-interface - Lots of service charges - Very poor customer service (be prepared to wait for 2 hours or more) Here's what I went through: - I opened an account a month back.
ETrade is the GoDaddy of stock trading. All marketing with a crappy service.


Latest Reviews:

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Heavy on Lawyers, Light on Customer Service. - eTrade Employee Stock Options.
SAN FRANCISCO, CALIFORNIA -- Heavy on lawyers, light on customer service. Good luck getting any money OUT of an eTrade account and to your heirs should ...
-- Complaint Posted by Dynamic Dee on 04/27/2013

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Moved from Etrade to an advisor at ML, best decision ever.
CHICAGO, ILLINOIS -- A few months ago, my husband and I decided that it was time to open a brokerage account. We both have 401K plans with our companies, ...
-- Infomative Posted by Acparker674 on 03/07/2013

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E Trade Ripped Off - Stock Trade -- Complaint Posted by O_abdellatif on 02/18/2013

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Lost access to my account. - Traditional IRA
For no apparent reasons my account at E-trade was locked. I called the company and despite the fact I provided the E-trade representatives ...
-- Complaint Posted by Vive_ on 12/05/2012

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Why do I bother wasting my time and money - Etrade margin loan and trading platform
BRISBANE -- Oh my God if their systems could be anymore outdated, irresponsible and down right stupid ... here we go their portfolio section ...
-- Complaint Posted by Cassandra.croft on 11/13/2012

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Worst Customer Service Ever
CALIFORNIA -- I would rather deal with the devil himself than with Etrade. When my brother died, 6 1/2 years ago, I had to battle for nearly ...
-- Complaint Posted by Mcmaster on 09/19/2012

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Etrade Doesnt Know What Is Unusual About Nothing - Brokerage Account
CHICAGO, ILLINOIS -- So, I have some stocks and stuff and I thought, maybe I will consolidate it all to ETrade. I mean, they are cheap, good products, ...
-- Complaint Posted by Williamlorca on 09/01/2012

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BAD Customer Service Results in What Feels Like STRONG ARM ROBBERY - Customer Service
NEW YORK, NEW YORK -- I opened an Etrade account last year (2011) and set-up a regularly scheduled transfer and everything was going as planned until ...
-- Complaint Posted by Jerinmichigan on 05/09/2012

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E-trade Relies on "Babies" for Customers
E-trade's talking baby ads are no joke. The company tries to appeal to young techy business types who don't know much about investing. I ...
-- Complaint Posted by Jssprout on 03/18/2012


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Left Hand Doesn't Know What the Right Hand Is Doing - i401K transfer
SANTA CLARA, CALIFORNIA -- I want to transfer my ETrade i401K account to my Vanguard traditional IRA account. ETrade's left hand doesn't know what the ...
-- Complaint Posted by Cathymwong on 02/17/2012

Close you account while yo can
I had several accounts with E*Trade. Nothing was on margin and no checks every bounced. They closed out all my accounts on ...
-- Complaint Posted by Smarchand8 on 08/07/2011

Be Careful - Online Brokers
Back Office personnel and Software designers of ONLINE Discount Brokers are inexperienced. Their lack of experience and knowledge ...
-- Informative Posted by Lou gupta on 02/02/2011

This company steals from their customers - Stock account
We opened our account with E-trade to purchase some stock as a long term investment. At the time, there were no fees other than ...
-- Complaint Posted by P_rickey on 01/25/2011

E*trade customer service
MERRIFIELD, VIRGINIA -- While dividing assets after a divorce, etrade making if difficult. Have multiple other accounts divided without trouble. My ...
-- Complaint Posted by Moviedoc0013 on 12/04/2010

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