Top Customer Complaints & Reviews:
I do not recommend doing business with this company. Their customer service is inept and their policies and procedures make doing business next to impossible.
Summary:
- Incoherent, buggy web-interface
- Lots of service charges
- Very poor customer service (be prepared to wait for 2 hours or more)
Here's what I went through:
- I opened an account a month back.
ETrade is the GoDaddy of stock trading. All marketing with a crappy service.
Latest Reviews:
Lost access to my account. - Traditional IRAFor no apparent reasons my account at E-trade was locked. I called the company and despite the fact I provided the E-trade representatives ...
-- Complaint Posted by Vive_ on 12/05/2012
Worst Customer Service EverCALIFORNIA -- I would rather deal with the devil himself than with Etrade. When my brother died, 6 1/2 years ago, I had to battle for nearly ...
-- Complaint Posted by Mcmaster on 09/19/2012
E-trade Relies on "Babies" for CustomersE-trade's talking baby ads are no joke. The company tries to appeal to young techy business types who don't know much about investing.
I ...
-- Complaint Posted by Jssprout on 03/18/2012
Close you account while yo canI had several accounts with E*Trade. Nothing was on margin and no checks every bounced. They closed out all my accounts on ...
-- Complaint Posted by Smarchand8 on 08/07/2011
Be Careful - Online BrokersBack Office personnel and Software designers of ONLINE Discount Brokers are inexperienced. Their lack of experience and knowledge ...
-- Informative Posted by Lou gupta on 02/02/2011
E*trade customer serviceMERRIFIELD, VIRGINIA -- While dividing assets after a divorce, etrade making if difficult. Have multiple other accounts divided without trouble. My ...
-- Complaint Posted by Moviedoc0013 on 12/04/2010