GAINESVILLE, FLORIDA -- On Monday, June 11, 2001 at about 10:45 p.m., my girlfriend and I pulled up to pump 13 at your gas station to fill her tank as we always do (at your gas station). We selected gas and payment type and the clerk informed us over the intercom that we would have to pre-pay. We didn't think too much of this as it was night time. While my girlfriend was inside paying for gas, and as I waited outside for the pump to turn on, I noticed that an older man (probably in his mid 50's) pulled to a pump in the back, but wasn't forced to pre-pay. He was in no way impaired or disabled and also was paying with cash.
This irritated me enough, but when my girlfriend told me what one of the clerks said to another clerk inside (probably in training), I was outraged. When the older man pulled up to the pump, the one clerk said to the other, 'You don't have to make the old man pre-pay.' What have we inferred from this? Well, it seems that your Exxon chain doesn't value our patronage and the fact that we spend over a hundred dollars a month at your store. This must also mean that you don't care to have the patronage of the over 40,000 college students living in Gainesville. I will do my best to further your effort.
As of now, my girlfriend and I will use a different gas station and we will inform all of our friends of how you choose to treat young customers. If I deem it necessary, I'll also write letters to student newspapers and to 'The Gainesville Sun,' whereas a 3rd year journalism student I have contacts and can insure publication. If your business was looking for group to discriminate against in Gainesville, college students may have not been quite the best choice. You'd be surprised what a couple of college kids could accomplish. At the very least I would like a response from your company regarding this incident.
MORGATOWN, WEST VIRGINIA -- I pumped gas at an Exxon in Morgantown, WV on 11/09/07 for $42. I got home and received a call that I needed to verify purchases made on my MasterCard debit account. In reviewing my account, I found an extra $76 taken from my account by this Exxon station, leaving me with only $16 on my account. It is now 11/11/07 and I still do not have this excessive charge re-applied to my account. The reason for this is most likely due to the high prices of gas and drive-offs at the pump. There was no notice of this additional, temporary credit charge being made on my account at the pump.
I've effectively paid $118 for $42 in gas from Exxon. Holding my money for days before returning it to me, re-crediting my account. In the mean time, I am left with $16 on my account while I wait for this to be refunded. I have one handicapped child, one handicapped infant and my handicapped wife at home. I needed to get prescriptions for myself today and cannot go and pick them up due to the lack of funds on my account through no fault of my. Except for bad judgment of purchasing gas from Exxon.
They got their money for the fuel paid instantly, where the hell is my deposit money or whatever they want to call it.
How can a billion-dollar industry company devise a protection method for themselves at the total cost of the consumer like this? How can they possibly justify this? I WILL NEVER VISIT AN EXXON FILLING STATION EVER AGAIN AND URGE YOU TO DO THE SAME!
BAKERSFIELD, CALIFORNIA -- Pissed off. Just left Los Angeles, went over grapevine pass and was heading to Bakersfield. Mobil gas station there was charging $3.79 for regular gas. Normal price everywhere at the time is $2.98. Yet, had no choice and had to fill tank...
This is a Mobil gas station and I complained to the station operator and others were complaining also..... Hence, I will never use Mobil gas in my vehicles ever again. Someone especially Mobil oil should have a say in prices, not 80 cents higher than any one else. Yes, could have filled up min. 5 gallons to get to another station down the line, but with kids, had to fill up. Just very upset and hence, again, no longer will use Mobil products and went home and sold my 300 shares of Mobil stock as a show of principle. Thanks... just wanted to vent.
You people have got to stop these gas prices from being so high. I understand ** needed a new car to go with the shoes she had on for the day. However I would just like to be able to buy new shoes, or put food on the table without having to go into debt or on welfare to feed my children. If gas prices continue on this course that's what's going to happen to all of us working class people. You are punishing us for someone else wanting to take a vacation. Shoot I'm just trying to get back and forth to work, AND CAN NOT AFFORD THAT.
USA, NEW YORK -- There are quite a few extraordinary and knowledgeable posters on this site so I pose the question, who is actually to blame for the current rise in the price of gasoline? The easy marks are the oil companies (i.e. Exxon Mobil's latest quarterly profit of $8.3 Billion). But there are so many other variables involved: deleting MTBE (state and federal government regulations) and substituting it with ethanol (and the further cost to refineries regarding the manufacturing of ethanol)... OPEC and the instability of oil-producing nations? **? Our burdensome dependence on oil? SUV's? The war in Iraq?
Personally, I believe the oil companies should be re-investing their staggering profits on 2 things: Building new refineries and research regarding fuel alternatives. I doubt that will happen, though. OK, so what are your thoughts?
RIDGEFIELD PARK, NEW JERSEY -- My husband, a US Army Reserves Soldier was told that he "kills innocents" when he went into this stations "convenience store" for milk. I will no longer be going to this station, nor will anyone I know!! You can bash the war, bash the government, bash the military, but for God's sake leave the soldiers alone.. They are just doing their jobs.