Fingerhut Consumer Reviews - Page 4

MINNESOTA -- I purchased a Hewlett Packard 672c deskjet printer from fingerhut in 1999. I purchased their warranty also. This January my printer needed repair. The service center said it was economically non-repairable as the repairs cost more than the product did now. The purchase price for the printer when I bought it was over 300.00 including the 25.00 for the cable. The replacement I was sent cost less than the warranty. It was an off brand and did not match the quality of the Hewlett Packard printer I purchased. Their warranty states that "at their discretion they will refund the purchase price or replace the product." They did neither.

It is now February and I have lost considerable amount of business because that I did not have a printer. Little did I know I would receive a non-acceptable printer. I have received nothing but the runaround and I now I have to purchase another printer. I feel like I was really taken. I told them I would complain on every consumer website I could find and warn others not to purchase electronics from Fingerhut or their warranty.

I need a mailing address to mail my payment.

They need to hire people that clearly speak and understand the English language as it is spoken in the USA. I had to go through several calls to finally place an order. Now I remember why I don't order very often. If I have to repeat myself several times this is ludicrous and unnecessary I speak often in public so I do think I'm plainly understood.
Why must this company hire people unfamiliar with the English language. We have several unemployed in this country that would to have work at Christmas time.

I purchased curtains along with bedding from them. The curtains were so crooked that there was a foot gap between panels and the top ran downhill. I made a mistake and hemmed them before I actually hung them up. The company refuses to refund any money but will return the curtains. I politely refused and told them "it was my fault I hemmed them but no one could ever use them anyway." But they still refuse. So I guess this is a $50 lesson. I will never purchase anything from them again.

I just placed an order, and I have never seen such high shipping charges/taxes on any one ordering company; this is why I did not finish with my order; I could not believe the total on my order.

GEORGIA -- I have been called by Fingerhut for the past 7 days straight even though I had previously written to them to put me on their do not call list. They called me 5 minutes ago and I told them the very same thing on the phone. Their payment is in the mail and I will never do business with them again. If they call again I am going to the FCC.