Fromyouflowers.com - Page 2

Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 4 ratings and
17 reviews & complaints.

Most Popular | Newest | More Options >
More filter options:
I Got Ripped Off!!
Posted by on
OLD SAYBROOK, CONNECTICUT -- I ordered from flowersforyou.com for the first time on 9-30-10 for a friend's funeral. I ordered what I thought was a nice arrangement in a vase and I upgraded to the deluxe to make sure I got a better than average arrangement. I spent around 60.00. I was so embarrassed when I got to the funeral home for the visiting that evening and there sat my flowers in a "vase" that was the size of a soda can; it was pitiful.

It looked like something I would pay 19.99 (maybe) for in the grocery store. I will never use this company again.
     
Replies
Do Not Use Them!
Posted by on
96738, HAWAII -- WARNING DO NOT USE THEM! I ordered flowers and balloons for the owner's Birthday of our company on 5/11 @ 8:23am, which lives in Hawaii. I stated to the agent that I needed it be delivered on 5/11 no later than 3pm. At 1:23pm I call fromyouflowers.com and inquired about my delivery. The gentleman said it did not go out yet because the vendor that they use did not get it yet. I asked for the vendors number which he refuse to give me. He stated that he would send the order again to the vendor. At 2:20pm I called again inquiry about my order and was told that the delivery will not make it today and that they could have it deliver on 5/12 and said they were sorry and that they would give me a $10.00 upgrade. I expressed how disappointed I was being that the Birthday was 5/11 and not 5/12. She apologize and said they would get it out on 5/12. I received a call from them this morning stating that the vendor did not have the orchids that I wanted and they would be able to fulfill my order next week. I expressed that I was not happy at all about their services and disappointed that this was a special day for the owner. All they could tell me that they were sorry. I stated that I will never recommend anyone to use their services and that they were a rip off and big disappointment.

I will report them to the Better Business Bureau and tell everyone not to use them. I will see how long it will take them to credit my credit card. Lousy service I highly recommend you not use them!
     
Replies
Horrible Experience
Posted by on
Anyone who plans on getting flowers for a dear one should avoid this merchant! On may 6, I fill up an order online to deliver flowers to my mother on may 9, a day before mother's day and the order neither arrived on may 9 or 10. I had it delivered a day earlier for fear of this kind of situation and still they fail to deliver!

I called customer service about 9 times that day and they say a different story each time I call. They promised to deliver the flowers within 2 hours after I talked to them and until 8pm of may 10 I was calling them to demand an explanation why it has not been delivered and the customer service always have "high demand/high volume" as excuse. One of them even said that the latest would be Tuesday, may 12. Great! And one of them even told my husband that we were lucky we are only paying 50 bucks!

They were not apologetic at all! I wish I could have read reviews about them before I ordered. And to think that our company endorses them! And because it has become so frustrating and to avoid further dealings with them, I cancelled my order. They were simply horrible!
     
Replies
Bad Service From This Florist
Posted by on
I ordered a bouquet for my bed ridden aunt's birthday two weeks in advance. This company did not deliver the flowers by 3 pm on her birthday when I spoke with my aunt.

I then called the company to remind someone to deliver the flowers. The person on the line promised to email me when the flowers were delivered. I got no email. When I next called I was promised that the flowers would be delivered the next day and I would get a call from the company when that happened.

I called the next day and the flowers were delivered a day after her birthday but FromYouFlowers never took the initiative to contact me as promised.
     
Replies
False Advertising For Same Day Delivery
Posted by on
TEXAS -- I mistakenly ordered a spray for a funeral that we weren't able to make out of town, from fromyouflowers.com. I didn't get the details until Sunday morning. Ordered the flowers online - for guaranteed same day delivery. They were ordered by 9am - well before the 2pm cut off for same day. They verify by zip code if they can do it. I got a call at 2:30 pm that day - saying they couldn't make the delivery. Unbelievable - so now I can't make any arrangements with any florist because it is after 2pm.

So now - we have nothing to offer our condolences to a long time family friend, to a funeral we cannot make.
     
Replies
Same story
Posted by on
My story is similar to the ones I read (wish I had read them beforehand!). I ordered flowers from this company for a high school graduate. I was impressed that they could do a Sunday delivery. I received a call Monday that they could not make the delivery and would send an apology note and upgrade at that time. Very robotic employee, no apology, no remorse. Most people that send flowers need it sent on a particular day, timing is very important or its not the same. This company is awful, awful. Beware!
     
Replies
No Customer Service-No Delivery
Posted by on
I ordered Flowers for Mother's Day on Thursday, May 7, 2009 for delivery on Saturday, May 9th between 9-6. To date the flowers have not been delivered. My credit card was charged on Saturday and I have had no response from Customer Care.

I have filed a complaint with the Federal Trade Commission and would urge you all to do so also!
     
Replies
Top of Page | Next Page >