FTD charges $$$$ doesn't deliver
DOWNERS GROVE, IL -- Ordered flowers from FTD three days before Valentines day and paid extra $18 to have flowers delivered on Valentines at wife's job. They were never delivered, went to FTD website and filled out their ... read full review1 Replies - Latest reply on 02/15/2011
FTD is a incompetent
CALIFORNIA -- My daughter who is away at college was admitted into the hospital for emergency surgery. Being that I couldn't be there I wanted to send her some flowers to let her know I was thinking of her and to try ... read full review1 Replies - Latest reply on 03/06/2009
Terrible Service - Non Delivery
DOWNERS GROVE, ILLINOIS -- I ordered sympathy flowers from FTD.com for my best friend whose grandmother had passed away. I wanted the flowers to arrive before the memorial service and so selected "same day delivery from a local ... read full review
They did not delivered flowers on Valentine's Day. Not only that, they would not reply to emails or inquiries for an entire MONTH, and then they claimed that the flowers were delivered.
They are THIEVES, they won't refund the money and outright LYING because NO FLOWERS WERE DELIVERED!!!
OKLAHOMA -- I ordered 4 flower arrangements to be delivered May 9th or 10th for Mother's Day. On the 9th I got a notice that 1 could not be delivered due to not having a florist available in the area. I had picked the arrangement I did because it specifically said it could be delivered to the address on the 9th or 10th.
Then on the 10th I got another e-mail stating that a second arrangement could not be delivered this weekend due to the holiday, and did I want it delivered 2 days late with a $10 discount or a full refund and cancellation. I canceled.
In the end 2 of the 4 arrangements made it to their end destinations, but I'm not sure what kind of shape they were in, I have yet to see either or hear a report. I'm not holding my breath that they were great at this rate. I will never order from FTD again.
FTD.com is terrible
I am usually not one to file complaints or take the time to write negative reviews but this time they have left me with no other choice. I placed an order for a flower arrangement to be delivered to my ... read full review2 Replies - Latest reply on 01/21/2009
Do not use that company ever!!!!!!!!! I did not get the flowers delivered on St. Valentine day and the next day too....... Do not order!!!!!!! 3 Replies - Latest reply on 02/25/2007Add reply
Valentine's Day disappointment
DOWNERS GROVE, ILLINOIS -- I ordered a dozen roses, pretty pricey ones [8912 RED] on February 11. Wasn't disappointed with them before, had ordered from them only once previously with no problems. Valentine's Day came (February ... read full review4 Replies - Latest reply on 05/08/2006