GIS Background Screening

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Mistaken For Sex Offender
Posted by on
I applied for employment at the Kroger Grocery Store, located in Staunton, Va. I have a Law Enforcement Background and have NEVER been arrested. Kroger has General Information Servives (GIS) perform pre-employment background checks.

As an Officer I conducted background checks, and GIS made an unprofessional mistake. GIS, HAD ALL MY CORRECT INFORMATION and then assumed I was an individual on the Virginia Sex Offender registry. I lost the opportunity for employment as KROGER AND GIS WOULD NOT COMMUNICATE.

After e-mails to GIS and KROGER stating I was getting an ATTORNEY, contacted the press, and contacting the Better Business Bureau, GIS did confirm their mistake. Kroger has never replied!
Can't Read Court Documents Correctly...
Posted by on
OLYMPIA, WASHINGTON -- So I applied for a job and was informed that I would have to have a background check done. So after waiting 2 weeks with no word about the job, I get a copy of the background check that they performed in the mail. In the county criminal section I had 2 misdemeanors for driving on a suspended license, yes very stupid on my part. Went to the arraignments on both of them was sentenced and started a payment plan, well I missed the last couple of payments on those tickets. Yes once again stupid on my part. So 2 FTA's (failure to appear) were issued because of the missed payments, it just meant that the tickets were sent to collections on 04/24/07 and 01/08/08.

Well on the copy it read that on those dates FTA warrants were issued, so I called the courts to make sure and they confirmed only FTA's were issued no warrants. Both courts gave me copies of the court dockets, and I called the company and asked what to do. The guy I was speaking with said I needed to dispute it, but then proceeded to tell me that it would be a waste of both of our times if I had warrants and he asked are you positive you have no warrants. I told him I had the court documents to prove it, he told me I had to fax them. He told me that it would at best the dispute would be resolved in 10 business days but that it could take up to 30 days.

I asked the court clerk why it would say that in my records, she informed me it doesn't a lot of the time what happens is the person or people performing the background checks don't read the court documents correctly. I read in some magazine that this company was like number 13 on the list of the best employer screening companies.

How can a company be in the top 20 on that list and not be able to read a court document?
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