Preview Review

Next Review

Hilton Hotels Consumer Reviews

Most Popular | Newest | More Options >
More filter options:
Cancellation and Refund of Reservations
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

Made a reservation for three rooms. Arrived evening of hotel need. Was told did not have a reservation. I had to pay for three more rooms. Hotel could not help me and I had to contact Advanced Purchase. No other Hilton customer service representative could help me and I had to contact Advanced Purchase. No one answered the Advanced Purchase line. I was on hold for an hour. Two weeks later I could leave my number for Advanced Purchase to call me back. Eventually they called me back, took my confirmation numbers, put me on hold, then hung up on me.

This is a great example of terrible customer service by Hilton hotels. They have no problem taking money from me for nothing in return. It is such a scam. Please contact the Better Business Bureau and let's have them investigated. It's pathetic and they will soon be filing for bankruptcy. Hilton please call Amazon, Walmart or literally anybody if you want to learn what real customer service is about.

Replies
Hawaiian Elevator Entrapment
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

HONOLULU, HAWAII -- My longtime boyfriend and I decided to take a trip to Hawaii. We began making plans approximately one year ago. When looking for hotels I was having difficulty making a decision. Honestly, I am an Omni Gold Member and rarely stay at Hilton hotels for work or recreation; however, a co-worker highly recommended Hilton citing the excellent customer service. Therefore, I booked a room at the Hilton Hawaiian Village Resort.

A couple of months prior to the scheduled vacation our area was hit by Hurricane Harvey. My boyfriend and I suffered severe damages to our home as a result of the storm and had to relocate to his mother's house to have repairs completed. At that time we contemplated whether or not we should take our previously planned trip to Hawaii but we ultimately determined that we should: We already bought non-refundable plane tickets, prepaid for the hotel room, and felt like we really needed the opportunity to relax with so much chaos occurring in our lives. We were displaced from our residence due to the storm anyway so we decided it may be worthwhile.

We arrived in Honolulu on the evening of October 24, 2017, checked into the hotel, and fell exhausted from the flight. The next morning we ate breakfast by the ocean and enjoyed and entire afternoon of sitting on the patio of our oceanfront room. We are both individuals who work high-stress jobs. We both remarked about how incredibly relaxed we felt in such a lovely setting. We bought tickets to the Hilton Luau, so at approximately 5:45 p.m. we headed to the elevators so that we could make our way to the lobby in order to find out the luau location. The elevator door opened with one guest inside. We quickly shuffled in and the door shut.

The elevator car began to drop and shimmy then it came to a complete stop. We realized we were stuck. The other guest, who we later came to know as "Gary" kept trying to press the call button but initially received no answer. Luckily I had my cellular phone and called the number to the front desk. After someone answered, I stated, "Hi! I'm a guest at your hotel and there are three of us stuck on the elevator." The receptionist flatly stated, "I'll transfer you to security." The security personnel answered the phone and stated someone would be there.

Eventually a security agent by the name of "Dan" arrived. Dan told us he had cold waters for us but this was confusing since there was no way to get us the waters. We asked him repeatedly if he could open the doors. In the meanwhile the elevator would periodically shake. I, my boyfriend, and Gary all stood on opposite sides of the elevator with our backs pressed against the armrest in order to try to even out the weight in the elevator and also to prevent us from falling on one another during the violent shaking spells.

We questioned Dan about whether the elevator could fall and he assured us it would not, although this did not prevent the shaking. Dan told us "someone" from the elevator company was on their way. During this time Dan had given us several instructions: Once or twice he told us to pull open the internal doors, other times he told us to push them shut. We could tell at that point that we appeared to be stuck between floor six (6) and five (5).

At one point Dan pushed a wooden ruler through the door crack, although it was obvious the object did not have the fortitude to pry the external doors open. We kept informing Dan that the elevator was hot because there was no ventilation and the air was stagnant. At times it was difficult to breathe and we would try to pry the outer doors open simply to get airflow but it was pointless, they would not budge.

After approximately an hour, an elevator repairman did arrive. He began working on the elevator and it abruptly dropped halfway below floor 4 at this point. The elevator repairman said he could not open the door and he would have to climb on top of the elevator car. He did this several times, and every time the elevator would shake. We could hear him making comments like, "Why is this bent?" and "I don't know what the Hell is wrong with this!"

After approximately two (2) hours at 6:45 p.m. the elevator repairman pried the doors open and pulled us out through the top portion of the elevator. Because we were trapped between floors, I had to be hoisted up by my boyfriend and Gary by grabbing my legs while the elevator repairman grabbed my arms. I sustained bruises on my arms and legs as a result.

When we all three (3) were pulled out no one was there except the elevator repairman. It was obvious the floor we were on was under construction because as I was pulled out I had to crawl on my hands and knees on the hard floor. There was no carpeting, simply paper placed over the floor. We were all frightened and shaken up from the experience. I turned and asked the elevator repairman, "I don't understand where we are. Where do we go?" He stated, "I can't help you. I have to fix the elevator." There were men walking around with hard hats and hammers but no one that appeared to be obvious hotel personnel.

We eventually found a dusty hotel phone in the corner and called security. Dan arrived and escorted us down the stairs to the lobby where we were met by paramedics. My boyfriend and Gary had high blood pressure. My blood pressure was also high and my heart rate was 140 beats per minute. We were all very upset. After the paramedics evaluated us and left, we were approached by a Hilton Manager. He offered us a coupon for one free meal. I explained to him that we were on our way to the luau but missed it after being trapped in the elevator. He assured me someone would contact us to replace the tickets.

We had dinner but could barely eat due to the stress of the situation. When we returned to our hotel we saw a woman at the check-in desk on her cellular phone. I stood there for a moment and she asked me if I needed anything, all the while she remained on her phone. I asked, "Yes, could you please tell me where the stairs are?" She stated, "The stairs are locked and only used for emergencies." I was extremely frustrated and immediately became tearful as I turned to walk away I could hear her saying, "Some guests were wanting to use the stairs" to the other person on the line in a snide manner.

My boyfriend and I had to ride the elevator to the sixth (6th) floor where our room was located. I held my breath the entire time and I could feel my heart pounding inside my chest. I had difficulty falling asleep that night and when I did shortly afterwards I woke with a panic attack.

The next day I was sore all over my body, particularly my back. I noticed there seem to be pain all the way across my lower back in a horizontal straight line. I couldn't figure out at first what could be causing the pain. I also noticed bruises on my legs and arms. My boyfriend stated he was sore from all of the pushing and pulling on the elevator doors. We were booked for a couple's massage that day because it was my boyfriend's 40th birthday.

We went to the spa and that's when I noticed the pain on my back coincided with the handrail in the elevator. Then I knew the pain was from leaning against the rail and holding onto the rail all the times the elevator shook and fell. I was scheduled for a deep tissue massage but told the massage therapist that she would need to be careful due to the pain in my lower back and the bruising on my arms and legs. It was extremely painful and sensitive to touch. She stated she could tell my lower back was swollen and would likely bruise. She rubbed some ointment on it that she believed might help.

I noticed I could not lie down or sit back against a chair due to the swelling and pain in my lower back. I spent most of the rest of that day and the next day lying in bed on my side and occasionally walking around. I could not attend an excursion that we booked on Friday because it would have required me to ride in a bus or van. We went on a sunset dinner cruise on Saturday but I had to stand for most of the event because I could not sit on the chairs without feeling pain.

By Saturday I still had not heard from anybody regarding the replacement of my Luau tickets. I called the manager and he stated he did not know why I was not contacted. I explained the entire situation and my disappointment with the series of events. He also seemed surprised that security staff was not present when we were pulled from the elevator. He asked me if I wanted to complete a formal complaint and I told him I did. He also added that I could see a physician at the property but I would have to pay upfront and Hilton would have to reimburse me at a later date. A security agent brought up forms for me to complete and I did so.

I called the physician on the property and staff there said they would not accept my insurance. I contacted my insurance and they advised I would have to go to an Urgent Care to be covered. I called a service through my insurance known as the "Nurses' Line." The nurse advised me that a physician's exam may be unnecessary at this point unless I had a fever or more extreme pain. She recommended an ice pack and ibuprofen for the pain. I did take her suggestions.

The manager ultimately replaced my tickets and he upgraded me from General Seating to Diamond Seating which was admittedly very nice. He did say he was sorry repeatedly but also advised he could "do nothing else." I am very disappointed in the manner in which this situation was handled. My boyfriend and I work in a high-stress field, we are public servants. We are not wealthy. We had been saving for this trip for a year and it is not often we have an opportunity to go to a place like Hawaii.

Our home was severely damaged by Hurricane Harvey and we were displaced. This vacation was supposed to be a reprieve from that horrible situation. I am claustrophobic and suffered several panic attacks in the middle of the night after the incident. I could not drive or even sit inside our rental car for several days afterwards due to my swollen back. I could not lie out by the pool or enjoy some of the other amenities in Hawaii because I could not sit, lay down, and I had bruising on my legs and arms. When I tried to notify hotel staff I felt I only received an apathetic response.

After filing the formal complaint I did receive a message from someone at Sedgwick Liability on behalf of Hilton on October 30, 2017 (while I was still in Hawaii). I tried to call her back that same day and ended up leaving a voice message. I received another message from her on November 1 and November 2 but those were our last days in Hawaii and I was trying to enjoy them without thinking of the horrible elevator incident.

I called her back twice on November 3, 2017 and left voice messages. I never heard from her again until I went online and filed a complaint with the corporate website. Then she attempted to call me on November 10, 2017 and left a message that she had been" trying to contact" me. I left her another message on November 13 and 14 and still have not received a response. The corporate office keeps telling me there is nothing they can do about this. I will never stay at a Hilton again!

Replies
Liars!!!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

The sales representative at the point of sale committed fraud in the inducement of the deceptions/misrepresentation/offence:

  1. Hilton would without protest buy back timeshare.
  2. Timeshare has value – “forever asset”
  3. Points are not lost can rollover/saved to be easily used later
  4. When my husband initially refused to purchase membership into “the club” his manhood and ego was attacked. He was implied he was a selfish and cheap father and husband for not giving his family the best that he could afford.
    “You wife deserves the best vacation and frequent ones if she is home alone with your two special need children by herself most of the time.”
  5. When we talked to the appointment setter, we explained we had two autistic boys with us, and they cannot tolerate long waits. We were there over 90 minutes.
  6. We were told it was a vacation plan.
  7. We were told that the company had a buy-back program for the timeshare.
    8 They told us that in order to have reservation power we would need to own a certain level of membership – Platinum. Hence, the upgrade.
    9 We felt like we could not leave the presentation without purchasing the timeshare. Initially, we said no then one representative left to get another representative to pressure us to buy.
    The buyback option was a great selling point for us. My husband (who's always been the sole wager earner) has lost his job recently. Hilton refuses to buy back the property nor will they release us of the contract.
    Hilton sales personnel deliberately lied to us and used high-pressured tactics especially when they found out my husband at that time was earning 6-figures.
    Yes, we gave into the pressure in avoidance of our children having a meltdown. Do you know what is like to live in our world of raising two (2) autistic children? Have you ever seen one have a total meltdown?
    It got confrontational at one point when we made our first attempt to leave. Being Afro-American (and the only ones there), we were self-conscious about causing a scene. Hilton's next tactic was to subject us to one salesperson after another until we relented.

After this exhausting and nerve-whacking experience, we were then hurried through a process to sign papers that took less time than the presentation. Why? In hindsight, because Hilton knew we were frustrated, and they did not want us to take our time and read what we were signing under the ruse that they were now concerned about our children's wellbeing.

So, buyers beware!! DO NOT trust the Hilton brand as a trustworthy and honorable…Bullies!

Replies
Expiring Points
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

OHIO -- I had nearly 100,000 HH points that I was saving to use for a trip. When I check my account balance it was at zero. I investigated and found that my points had expired the month before and the account was zeroed out. Supposedly, HH sent an email notice three months before the expiration, but I did not receive it so wasn't aware of the pending purging of my account. When I spoke with the HH representative she just kept quoting policy and was very little help. She offered to reinstate 20% of the points and told me there was no one above her who would be interested in helping me further. Customer loyalty means nothing to Hilton.

Replies
Advertisement
Reward Certificate Terms Are Well Hidden.
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

Hilton Honors credit card offers tempt you with offers such as free night reward stay if you spend $15000. Only when I tried booking the reward stay for my immediate family member, I realized that the offer doesn't let any of my immediate family member such as daughter, son, sister, brother can stay in the hotel unless I accompany them. Basically the reward can't be booked for your immediate family. That is such a relevant piece of information well hidden from you when you apply for the card, so my reward certificate went to waste since I couldn't use it by the expiry date of December. Don't bother paying annual fee for this so called "reward certificate" which is a dishonest scheme.

Replies
Worst App and Customers Ever Don't Get Caught
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NASHVILLE, TENNESSEE -- I went to the site to purchase a two night stay reg $126 nightly and after using the app for points ended up paying $101 to the hotel. Another $356 to honors programs with after asking the same day of the purchase if I made my reservation right and told yes for the $101. I found out I was charged an extra $356. I call for help with the issue but they are fully ready to not help. For the start of the call very rude and condescending, it really operate like a scam and I was one of the one caught.

I have been asking this company to do was right. Why would anyone want to just give you money for no reason? Without the reward it would have cost me $252, it hard being taken advantage of a company with sure a big name, and this is a True situation that their customers service will let you know in the own way you got caught and there nothing you can do about it. Hilton do the right thing. Why is that so hard to treat people right!

Replies
Reward Program Advertises 5000 Points for Stay but More Like 20,000 Plus
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ARIZONA -- I'm Rewards member and went to Hilton website to see what I qualify for free stays after over a month in days stayed recently. Website reads, "Hotel stays for points vary as low as 5000 points. However cheapest hotels is in 20,000 stay." Where are the 5000 point stay? Check it out for yourself. They need to update website to truths about the program. Feels like scamming.

I think they over sold their program and being a rewards member with Hilton not worth it. Sounds like a vicious cycle of promises. Marriott and Holiday Inn I've had many many free stays without stringing along. Also I travel a lot and Marriott points don't expire like Hilton. Hilton goes away if no stay in a year. Ill just have to make better stay choices with better rewards programs. But this one is a disappointing mess.

Replies
Advance Purchase--No Refund for Medical Reason!!!
By -

Last fall, I made an Advance Purchase Reservation for our family to visit my elderly parents near Washington, DC, over Thanksgiving. We had stayed at this Hilton a few times before and had no complaints. The Advance Purchase rate was not much better than the regular, but I thought we may as well save a few bucks, and had no idea we might need to cancel.

Then my husband got sick. Bad cough that kept him up all night, went on 2 long rounds of antibiotics over the next two months, & he just kept getting worse. He looked and sounded terrible, was pale & sweaty with that horrible cough and an ongoing low-grade fever. None of us had been able to get either the seasonal flu vaccine or the H1N1 vaccine from our GP or Pediatrician, and when he went to the doctor again for the fifth time, 2 days before our trip, she said it was dangerous for him to travel -- she suspected he had H1N1 & needed to rest, and either way, he might be contagious.

I thought of going without him, but she said it would be better for me to stay if I could, to keep a close eye on him. But I also thought, what if I get sick too, while traveling w/ my 2 daughters, or get my 90-year-old parents sick? Not to mention all the folks in the airport, on the plane, in the hotel, at the restaurants, etc... So I called Hilton Customer Service the day before we were to leave and said I needed to cancel & did not need a refund, only to change the trip due to illness, to the next holiday when we could travel as a family, which would have been Christmas (and we actually did stay there over that Christmas).

They told me that I couldn't change the dates (OK, no problem), but of course I could expect a refund for medical reasons, & that all they needed was a letter from my husband's doctor concerning his condition & inability to travel. More than three months later, after the doctor faxed the letter twice, rewrote it with more details & faxed twice again, after countless phone calls & emails from me, and after countless empty promises that they'd get back to me with an answer, they finally emailed me to say that because my husband had not been given a blood test confirming H1N1 or been HOSPITALIZED for it, that they couldn't refund me.

I asked them, what is the point of having an Advance Purchase Customer Service Department if they won't give a refund for MEDICAL REASONS? They wasted more money on employees' pay dealing with me, not to mention months of my frustrating time & theirs, just to end up turning me away from Hilton forever. I also asked them repeatedly for a main office or some higher authority I could appeal to, but they refused to give me further information.

I hope somewhere the Hilton managers are paying attention to my & others' complaints about their Advance Reservation Customer Service Department. I was completely ruded out by the process. It's a shame, because I was a Hilton Honors member, I liked that particular hotel & the staff there, & planned to stay in the Amsterdam Hilton this summer. But it sure makes you think twice about staying at a place when customer service doesn't care about spreading contagious diseases, huh?

Replies
Advertisement
Family of Four Kicked Out of Hotel
By -

CLEVELAND, MISSISSIPPI -- I have four children, 2,6, 8, and 12. We always stay in Hilton hotels because we use their rewards program. We always rent two joining rooms. We usually stay at Hampton Inns. We went to stay at a Hampton Inn in Cleveland, MS for my cousins wedding. We went to the wedding and came back to the hotel at 8:45 with some Burger King for supper. My kids ate, got their PJ's on and were lying on the bed watching Nick at Night.

My 12 yr old and my husband got a cart and loaded our luggage onto it and took it down to the car. We were leaving at 6am in the morning and didn't want to disturb people that early. They get back and then go to get some bottled water, ice in the ice bucket and some snacks out of the vending machine. We are lying in the bed, PJ's on and at 10pm there is a knock on the door. 3 policeman are standing there. I am shocked to see them, they are shocked to see me. They say there had been a noise complaint about our room... I told him there must be a mistake. He said, "yes, it might be, just call the manager" and he was sure that we could straighten it out.

I call, the clerk says the manager wants us to leave. There had been a complaint that our door was being opened and shut and they had tried to call but our phone was disconnected (the two yr old, I do that to keep him from calling everyone in the hotel).

They then say they called the other room and told that person there had been a complaint of people going in and out of doors. My father in law, said they called at 9:20 (they were resting) and all she said was that there had been a complaint of people going in and out of doors. He told her that that they just got in and got settled and it wasn't an issue anymore. They never bothered to come and check, didn't bother to let us know, NOTHING. The manager of the hotel is talking to the clerk on the phone and refuses to speak to my husband or myself and tells the police to escort us from the hotel.

We are 2 and half hours away from the next nearest hotel. It is now 10:30 at night. It is 20 degrees with a north wind blowing so hard it is rocking the van. We have to load our kids in the car in their PJ's in a state of shock. My 6 and 8 yr old are crying because they knew they had been quiet and good all night. They do not even want to stay at another hotel again. My husband and I are both in shock. I finally break down over the telephone while talking to a Hilton rep. It was all out a horrific experience for us.

I am told by Hilton that the general manager of the hotel will call me to take care of the situation. Well, to this day I still have not gotten an apology from the manager. I still have not spoken to a manager. A clerk called and told me they would refund my rooms (I paid for two) and that the manager said to offer his apology. I asked to speak to the manager, can't. I call Hilton back. They offer me two nights somewhere else, that is fine, but I still want something done.

Long story short, nothing has been done. They gave me two free nights. My husband (business travel) and my family spends close to 6000.00 a year at Hilton Hotels, and expect me to let it rest. The hotel to this day has only refunded one of my rooms. Hilton has been "trying to reach the manager" for some time now and hasn't been able to. I want them to do something to make sure that this doesn't happen to another family.

This really traumatized my family. There was times in college, I probably deserved to get kicked out of a hotel, but didn't. Now I am an upper middle class family with four well behaved children and I get kicked out of a hotel because we were going in and out of our room, BEFORE 10PM AT NIGHT.

One last thing, I asked the clerk right before we left, "so I could call and say room 312 is making too much noise, wait and call back 15 minutes later with the same complaint, and you are going to have them police escorted out of your hotel without ever verifying if it is a legitimate complaint?" HE SAID YES!!! I thought my husband was going to explode. The policeman were even apologetic about the situation. They knew there had been a mistake!

I just want people to know about Hilton's customer service. I will never stay in another Hilton again. They think throwing what amounts to one free night for us (we always rent two rooms a night) should make this all go away. I do not care about the free nights. They could throw a week at Disney in and it wouldn't make us for the trauma it cause my children and my family. I want to know that some kind of discipline action was taken. They can't do that. IT IS A JOKE. We will be staying at Marriott's from now on. Thank you for listening.

Replies
Hilton Grand Vacations and Timeshare Telephone Scams
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK CITY, PENNSYLVANIA -- My home telephone received an unsolicited call from Hilton Grand Vacations offering a free stay in New York City. So much for being on the “do not call” list! We agreed to take the free hotel stay in New York City. After taking our credit card number complications ensued when it was discovered that our credit card was going to be charged an additional “penalty” fee if we did not fulfill Hilton's obligation requirements.

At that moment and on the telephone we were locked into Hilton's telemarketing scam. There was no 3 day waiting period or opportunity to change our minds after the “pushy” Hilton representative got our credit card number. Locked into the dollar commitment for the trip, we were further pressured in New York City until we signed to buy a timeshare. We were given approximately 5 inches of Hilton Grand Vacation Amendments to the timeshare plan to read once we returned home. Almost immediately the Hilton Grand Vacation experience started to self-destruct. Confusion, unkempt promises and other bad experiences ruled the year.

Finally, full of disgust and ill feelings I demanded that my money be returned immediately. That started the “convincing” that we would be happy once we started using our Vacations. I wasn't impressed and continued to demand my money be returned. Hilton would have none of this! Hilton would rather have the money of an unhappy customer than part in a congenial manner with a happy ex-customer. Hence, I believe herein “lies” (pick your own meaning) the problem with Hilton's operation.

I feel that we have been misled and taken advantage of by “The Hilton Club” and its New York based Managing Director of Business Operations, Mr. **. Mr. ** has not responded to my letter of December 17, 2012 which, as a courtesy to a Hilton Club owner, should be mandatory for his position. If Hilton would like to solve my complaint they should contact me in writing, not by telephone.

My wife and I have been trying to get our “investment” money out of this despicable contract since we realized that it was a scam. Hilton Grand Vacations should not be allowed to continue operations until its questionable, and likely, illegal methods are brought to a higher standard. Therein lies the problem for Hilton as they probably would not survive if they operated in an ethical manner.

Mr. ** was very direct in his support of staff and their methods. He denied that Hilton operates its programs by scamming its potential clients and owners. The high standards that Mr. ** believes Hilton abides loses some validity when one investigates the internet. In Surowitz v. Hilton Hotels Corp, “the complaint alleged that (Hilton) had defrauded stockholders and illegally depleted corporate assets to enrich individual defendants.

In 2010 the Boston Globe reported that the illegal hotel operation “was one of the biggest child-prostitution cases in state history... While the Globe doesn't identify the names of hotels where the girls were brought to meet customers, Boston public radio station WGBH's July series about sexual and human trafficking in the Boston area suggests that they could very well been higher-end chain hotels frequented by business travelers.

Hilton's “high ground” defense of its operations and family oriented vacation properties suffered additional embarrassment in April 2011 when it was reported on the internet that “a Hilton Hotel in Southwest China lost its five star rating this week after an underground brothel was found to be operating out of the hotel...” “This isn't the first time a brothel has been operating at a Hilton Hotel. In 2008, a brothel was being run out of a Hilton in Ireland. And Consumerist named the Hilton in Washington, DC the third most prostitution-friendly hotel in the city.” “... Similar brothels have contained children and human trafficking victims.”

As one continues to investigate Hilton experiences on the internet, there are many people who believe that Hilton is a scam, and that it operates illegally. Some guest clients of Hilton want to sue and enjoin a class action suit. Many dissatisfied persons report Hilton's actions to the numerous websites that permit “venting” for people who have been wronged and/or ask the Attorney General's office and other government/consumer agencies to investigate Hilton's operations.

In New York State, the Attorney General was ignored by Hilton Grand Vacations Club when the Attorney General's office requested information regarding a scam complaint filed by a dissatisfied customer. Is Hilton Grand Vacations Club too well connected “to abide by New York State law? Let's hope not but evidence is accumulating to the contrary when no visible actions come from the State's highest law enforcement agency.

A dissatisfied customer's actions may include educating people about the failures of Hilton by email, websites, newspaper, television, legal and any other opportunity available to me. If you have experienced some unfair treatment and would like to take some kind of action to eliminate these blood-sucking scams, feel free to contact me at **. I, for one, plan to continue to use every means available to have my money returned. Thank you for your time.

Replies
Top of Page | Next Page >

Hilton Hotels Rating:
Star Half star Empty star Empty star Empty star
1.5 out of 5, based on 23 ratings and
100 reviews & complaints.
Contact Information:
Hilton Hotels
9336 Civic Center Drive
Beverly Hills, CA 90210
310-278-4321 (ph)
www.hilton.com
Product/Services
Compare Hotels/Motels