I recently used your site to complete a car rental using a debit card. The verbiage on the site as I started to book the car under the heading "KNOW BEFORE YOU GO" was as follows:
The rental agency ... read full review5 Replies - Latest reply on 04/08/2012
FREDERICTON, NB, CANADA -- On a holiday trip to England I rented a car from Alamo Inc, from May 7 to May 25 offer by Hotwire. (A very nice car, perfect for our needs) In addition, Hotwire offered Rental Car Damage Coverage through an insurance company - Allianz, Global Assistance in Waterloo Ontario Canada at a cost of $284.81 which was paid in advance in full.
When I presented the policy to the Alamo desk at Heathrow London I was informed that the insurance coverage was not acceptable. And, that Alamo Inc had repeatedly warned Hotwire of this situation. I was required to purchase new insurance. CAUTION! Do not purchase Rental Car Damage Coverage except from the renting auto company at the pick-up location.
Cut you off for no reason
So this is pretty cut and dry and annoying. I have been a customer of Hotwire for over 4 years. I have booked almost all of my airfare and hotels through them...locally and when I actually travel.
That ... read full review3 Replies - Latest reply on 02/23/2014
Hotwire bait and switch
MICHIGAN -- AVOID HOTWIRE AT ALL COSTS
My wife booked 2 nights on Hotwire in Northern Michigan for us and our two sons...as one of Hotwire's "Hotdeals" you don't get to see the hotel, but get the amenities...pool, ... read full review2 Replies - Latest reply on 02/16/2012
Car Rental Goes to HELL
I had the worst experience with Hotwire for a car rental with Enterprise company. My husband and I had to fly to Seattle, and our flight arrived at 10:30pm. We had scheduled for a car reservation for ... read full review5 Replies - Latest reply on 07/14/2011