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Hotwire

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211 Reviews & Complaints

Company Contact Info
Contact Info: 333 Market St., Ste. 100 | San Francisco, CA 94105 | 415-343-8400 | www.hotwire.com

Top Customer Complaints & Reviews:

I booked a hotel on Hotwire. Then I was informed of where the reservation was.
I had the worst experience with Hotwire for a car rental with Enterprise company. My husband and I had to fly to Seattle, and our flight arrived at 10:30pm.
I'm writing this review to make consumers aware of what a big rip off Hotels.com is.


Latest Reviews:

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Bait and Switch-Avoid Hotwire - Hotel Booking
INTERNET -- I needed two rooms in the Evanston IL area for one night to attend a family function. I have checked out Hotwire In the past ...
-- Complaint Posted by Bostonesq2010 on 05/17/2013

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Charge for additional driver doubled the rental rate! -- Complaint Posted by Winewizard55 on 05/16/2013

Reservation clerk gave false information ,asked to speak with management and could not speak to anyone .
CLEARWATER, FLORIDA -- I would like my money refunded to my account, when I spoke with the reservation clerk I told her that my car had been stolen ...
-- Complaint Posted by Lindascott111 on 05/12/2013

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Hotwire Misrepresents Hotel Locations - Madison, WI Hotel Booking
MADISON, WISCONSIN -- Attempted to book a Madison Wisconsin hotel through Hotwire in an area referred to as "Central Madison-Capitol" This was in an ...
-- Complaint Posted by Dkolk on 05/11/2013

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Do Not Use Hotwire
Within 15 minutes of booking a hotel through Hotwire, I was on the phone to them, as it had come to my attention that the hotel ...
-- Complaint Posted by Lisabendzsa on 04/03/2013

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Hotel booked in wrong city with hotwire - Hotel
TORONTO -- I had an important meeting early in the morning and called a Hotwire representative to ensure that the hotel was close to my ...
-- Complaint Posted by Susananderson9 on 03/28/2013

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The room I booked hadn't been reserved by Hotwire
ONLINE, NEW YORK -- I booked a 2-night stay in a small town in southern Chile through Hotwire, during their peak summer travel season. When my boyfriend ...
-- Complaint Posted by Lauragsmith on 03/02/2013

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False Adverstising - Online Travel
VIRTUAL, FLORIDA -- Their customer service for end users is definitely in need of an upgrade. I understand their hot deals are purchased with no ...
-- Complaint Posted by Tpiroqjunk on 03/01/2013

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Don't Believe Hotwire's Low Price Guarantee, Nor Their Price Match Policy - Car Rental
THEY WOULDN'T TELL ME WHEN I ASKED, FLORIDA -- Hot wire does not back up their advertisements! We were in Kauai, Hi and needed a car for 2 days. My daughter contacted Hot ...
-- Complaint Posted by Drushea on 02/28/2013

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Do Not Use Hotwire.com - Hotel Reservation
FORT LAUDERDALE, FLORIDA -- We booked a room with two double beds for four adults in a 4 star hotel. We ended up in a room with a king bed and a sofa bed. I ...
-- Complaint Posted by Labrie.bruno on 02/05/2013

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BEWARE OF HOTWIRE - Vacation Travel
NEW YORK CITY, NEW YORK -- BEWARE OF HOTWIRE. NEVER USE THIS WEBSITE FOR BOOKING ANYTHING. I had the most miserable, stressful, time consuming experience ...
-- Complaint Posted by Coco_gal606 on 02/04/2013

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Awful Product and service - Car rental -- Complaint Posted by Bobandkaren on 01/18/2013

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Hotel/Motel
OKLAHOMA CITY, OKLAHOMA -- Recently, I booked a hotel with Hotwire, when I went to the hotel it was a motel( a truck stop). Hotwire presented it as a hotel, ...
-- Complaint Posted by H21966 on 01/10/2013

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Rip Off - Non Delivery of Paid Item - Plane Ticket
LAFAYETTE, INDIANA -- I bought a ticket through Hotwire for the first and last time. When I booked the ticket I thought the flight would be between ...
-- Complaint Posted by Melwyche on 11/14/2012

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Be Very Careful Before You Book Hotwire - Car Rental
I checked most major Car Rental Sites looking for the lowest rate on a full sized auto at Chicago O'Hare airport. After finding ...
-- Informative Posted by Mini_fats on 11/13/2012

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