H&R Block - Page 2

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Black Men Need Not Apply as Office Managers at H & R Block - Houston - District 6
Posted by on
Rating: 1/51
HOUSTON, TEXAS -- H & R Block (Houston, TX - District 6) has made a concerted effort to remove all black males from Office Manager positions through a series of conspiracies, petitions from non-black tax preparers and hostile working environments created by District 6 and Regional Managers - Region 53.

In some cases the same person working different locations launched an attack against a black male, and then the wimped managers, fearing an interruption of business, either fires, removes or lays-off the black manager. Some black managers are filing lawsuits while others simply wash their hands of the company not wishing to pile up legal bills.

When next you consider a tax preparation company in Houston -District 6, be aware of the hostile work environment for black males and no longer wonder why you do not see any in leadership positions.
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Inat on 05/12/2012:
you're asking us to boycott a company with no information, background, or proof. Tell us a little more.
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Rude, Inconsiderate Employees
Posted by on
Rating: 1/51
DEARBORN HEIGHTS, MI, MICHIGAN -- This particular H&R Block is located in the strip mall in The Heights right next to the UPS Store. The H&R Block employees take up the three (3) designated parking places for the UPS Store, forcing UPS customers to park farther away - which is particularly disturbing when carrying heavy or bulky boxes. When I approached the H&R Block employee(s) about this, they were absolutely awful! I was told that it's even worse as tax season gets busier. I contacted their Home Office and they didn't even have the courtesy to call me back. I certainly won't be doing any business with a company like that!
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FoDaddy19 on 02/15/2012:
If the UPS store manager doesn't have a problem with it, then there's little you can do. I'm also assuming that these parking spots are clearly marked for UPS customers only and not simply unmarked spots that just happen to be outside of the UPS store.
nikalseyn on 02/16/2012:
If the spots are indeed for UPS customers only, you should complain directly to that location's manager. If he does not enforce the parking restrictions, then no one will. Some people are just too lazy, as you have witnessed and apparently the H&R Block people are such.
CowboyFan on 02/16/2012:
I would also contact the management company for the shopping center and complain. The UPS store may not want to do so, in order to be a good neighbor, but the management company should be able to make H&R Block not park there.
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HR Block Emerald Debit Card
Posted by on
We got our taxes on this card well it was going really well and started our direct deposit done good so far then one morning got up to see how much was on my card and it was over $100.00 Amount so went to gas station to get gas. Went into store my card decline so went call the company really rude said there was a glinch in tech and computer and they would have it fix within a hour so I ask them what am I supposed to do about paying for my gas she and he said I would have to wait until the computer was fixed. So we waited no fix had to call my parents to pay for my gas so call them back told them what happen they acted like they didn't even care.

So do not use this card they do not care about their customers at all and they are a rip off and didn't even care I was stranded and it took 8 hours instead of one hour. Sorry company.
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Anonymous on 03/28/2011:
Things happen. I would suggest having another source of payment than just relying on one card. What did you really expect them to do? Hand you cash through the phone?
Anonymous on 03/28/2011:
Always have a $20 bill hidden in your wallet for such emergencies. I would of never let H&R Block do my taxes in the first place yet alone get the refund put on a debit card. There is not much anyone can do when there are computer issues. Don't use debit cards.
spiderman2 on 03/28/2011:
Not only would I not have H&R Block do my taxes, but I would never have them put my tax refund on a their debit card. Those things are loaded with fees!
tnchuck100 on 03/28/2011:
throwback, the $20 bill concept sounds great. In most cases today that $20 bill ain't going to resolve a debt problem at a gas station.
Anonymous on 03/28/2011:
well what I'm confused about, is every gas station I've ever been to, you have to prepay before you pump, either insert your CC and get approved, or go inside and pay cash. Most states, that's the law.
Anonymous on 03/28/2011:
Prince, There are still places that let you pump first then pay later. I ran across one the week before last in backwoods Arkansas ( what part isn't backwoods I know). It freaked me out. There was no card reader at the pump. While looking for the card reader I noticed people just pulling up an pumping. When in Rome. It felt so WRONG.
Anonymous on 03/28/2011:
Well, I would be very leary about doing that unless I had the cash in hand. You never know what could happen, the card reader may not be working, maybe your card expired, or just won't go through for whatever reason. I would hate to be stuck there and SOL until someone could come save me.
jktshff1 on 03/28/2011:
Roth, interesting also, I've walked into them in AR and no one was around, got what I wanted went to the counter waited a minute and here comes the clerk apologizing for having to go to the bathroom.
olie on 03/28/2011:
Most of the stations in Wisconsin let you pump, then pay.

I pay at the pump. If I stay outside, I'm not likely to buy...hot dogs...donuts...pop(I AM from Wisconsin, you know)...chips....
spiderman2 on 03/29/2011:
Small, rural towns are different and no one that even lived in one can believe the way things go there. I got to the counter at the local Sheetz in my hometown (where I haven't lived in years) with my coffee and a newspaper and realized my wallet was not in my purse. The clerk, who didn't know me, took my name and number and told me I could stop in and pay when I came back into town later in the day. BTW in Western PA, we also call it pop.
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Rudeness while filing Taxes
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WARNER ROBINS, GEORGIA -- While filing taxes at H & R Block I had the worst experience ever! The lady helping me file my taxes told me that I did not make enough to take care of me and my daughter! She also told me that DFACS would get involved if I filed without including her father. Well we are not married so can't claim him. and I really don't believe that she has a right to tell me that DFACS will get involved if I file my taxes this year. Can anyone tell me why someone would tell me that? I manage my money just fine for me and my daughter to live comfortably! Then when I got home they call me to tell me that they forgot to get me to sign one of the papers for them to be able to process my taxes! So then I had to go back up there and when I got there they asked if I get help from the state..

I tell them yes and they were like "Well DFACS might still get involved and you might get audited this year"!
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Anonymous on 01/14/2010:
Buy turbo-tax or another computer program for your taxes. It will ask you the right questions and you don't have to deal with ignorant people. It will be cheaper for you as well.
Anonymous on 01/14/2010:
Tax Act.com is fabulous and cheap. H & R Block, which I used once, never got me the refund doing it myself with TA has. The person commenting on a customer's personal life is unprofessional and should be reported.
Anonymous on 01/14/2010:
Ditto with all the other comments thus far.
Anonymous on 01/15/2010:
The agent asked if you got state funds because ALL income must be claimed. These questions are on the self tax software too.

Other than that, her comments about DCFS were uncalled for.
goduke on 01/15/2010:
I've used Tax Act for several years. Has worked well so far.
Anonymous on 01/15/2010:
LadyScot, Your statement is factually incorrect.
Anonymous on 01/15/2010:
Stew in what way? I have sat through the HR Block tax questions for about 12 years. They always ask about income. "Do you have anymore W2s or 1099s, other income to declare? Social Security, Pension, AFDC, Widow's Pension, IRA Disbursements blah blah blah"

It is not an invasive question. We have been through having our return audited and having HR Block pay penalties on our behalf for errors. It is a frightening experience and the IRS are not nice people.

If they ask my blood type and DNA sequence I would hand it over.
krissykay on 01/16/2010:
Because we as tax preparers can be fined and penalized if not all documention of income whether it is taxable or not taxable is not disclosed and you did not provide more than 50 percent of the childs support. If you did not than you have no right to file head of household. These are new laws we are required to abide by this year.
Anonymous on 01/17/2010:
krissy, don't sweat it. We Wally cashiers get blamed for everything from pricing to stoking to being out of something to the state requiring ID on beer and smokes to the rain and cold etc. It comes with the job. :)
audi on 01/19/2010:
thanks for all the comments. I went somewhere else and I also got intouch with her distract mng and they are talking care of it for me!
NotAGoodLook on 01/26/2010:
H&R block are just idiots trying to take your money for something you can do for free. IT IS NONE of her business how you take care of your child & child welfare would get involved only if H&R Block called. Then you could sue them for making a false claim. Too many busy bodies. Skip the idiots next year, and use one of the free sites online through www.irs.gov. You probably live in Texas!
momsey on 01/26/2010:
Ditto sherdy. Go to taxact.com. It's really not that hard to do your own taxes, and forgive me for assuming so, but I'm guessing your tax situation is not complicated. I have always done my own taxes and I pay the few bucks it costs me to file them through taxact.

Anonymous on 01/26/2010:
Anonymous on 01/26/2010:
I file long. I have two cats, which I can't claim. I have a house (deduct the interest on the mortgage). I bought a new car in 2009 (deduct the sales tax this year only). I have a lot of school related deductions, both getting more education and paying for stuff in my class. TA walks me through each thing. There was one weird deduction called Make Work Pay. I think I get it. I'm still investigating it. TaxAct added it to my deductions, but then asked if I got some Railroad rebate in 2009. I didn't. Does anyone know anything about this before I send my taxes in.
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Stay Far Away From H & R Block For Your Tax Prep
Posted by on
CORSICANA, TEXAS -- We went to H & R Block for our tax prep like we have for the past nine years and it has turned into a nightmare. During the prep I was treated horribly...rushed, talked down to, my questions weren't answered. I have an 8 wk old son, who started fussing during the prep, and the SECRETARY suddenly appeared at my side and tried to pull him out of my arms so they could "get me finished and out of there". So I finished, paid the $175 prep fee and left. I get home and give the folder of forms to my husband for his signature, and wowee zowee the only forms in the folder were forms for him to sign. No return for him to review, no receipt for the $175 prep fee, nothing. Just sign here...don't read anything or review anything, just sign it. Needless to say, the husband goes back up there and is told by the owner of the place that my tax preparer "isn't used to dealing with gringos". OMG WHAT!!?? That little comment just about sent my to a whole other level of aggravation.

So, the owner re-does our taxes and the amount owed comes out different. So, I have been insulted and my taxes were done improperly and we asked for a refund of the prep fees. You would have thought that meatballs were going to come out of the sky! We told her we would NOT electronically file anything, and that we would definitely NOT give them our bank account information in order to pay the taxes that we owed. Then I told her that H & R Block charges per form that is generated and one of the forms originally generated was the form for electronic filing and we were due, at the very least, a refund for the electronic filing which we were not doing. The owner got even ruder and after four visits to the office and seven phone calls, she just hung up on me for the last time.

I will be at the Better Business Bureau in Corsicana, Texas first thing in the morning. I checked out the official H & R Block website and there is no way to complain about a franchise. The only thing I can do is complain to the franchise owner, and at this point the only place that is going to get me is put in the county lock-up. Please, please, please...go to an accountant for your taxes. They are up to 4 times cheaper and know more about the tax laws. I will never darken the door of an H & R Block again. NEVER.
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HR Block A Rip Off And Untrustworthy
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NEW PORT RICHEY, FLORIDA -- Against my better judgment we decided to use HR Block to prepare our taxes this year, thinking they would be reliable and affordable. We had used an accountant in previous years who charged $175 and didn't seem to get us as much back as we could get.

We visited our local office in New Port Richey, FL where a very nice man sat down to process our paperwork. We are home owners and have a small home business, as well as my husband being a salaried employee. After about 30 minutes of inputing our information we were told we had a refund of $600 and that we would need to pay $400 to have this refund processed by HR Block.

After picking my jaw up off the floor, we paid the $29 consultation fee and agreed to "think on it" and decide if we were going to pay $400 to HR Block or go to our accountant. The man put our tax papers into a file folder and filed it away until we made our decision, ensuring we could come back at any time and get our papers.

We decided to go to the accountant after all, and went back to get our file a few days later. The man who prepared our taxes was not in and the man in the office said he knew nothing about it and would not help us. He would not take our name, he would not give us our papers and he said we could only deal with our tax preparer. This was not acceptable to me as they were illegally withholding our federal tax documents.

We called the corporate office from the parking lot. The woman at corporate was very helpful and called the store to speak with the manager and instruct him to give us our papers back. The manager responded by hanging up on her. It wasn't until we threatened to call the police to settle this subject that they finally agreed to get our file, but not without a seriously nasty attitude.

Being that it's tax season, buyer beware! HR Block is shady and unethical.
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madconsumer on 03/03/2009:
this is typical of them. I knew someone who worked for them, and they did their best to mis-lead people. "free returns" free ral, free anything. it is not until the end, do they do as they did you, 400 bucks or tough luck.

you did the right thing by going to your accountant.

very helpful.
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Don't Use Them Or You Will Be Sorry - Trust Me
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IRVINGTON, NEW JERSEY -- This is the worst service ever from appointment down to the supervisor [snip].

I called to make my appointment over the phone and one of the representatives took all my information; name, social security number and phone number telling me our appointment was schedule and to come in at the appointment time. So I get to the office and there was no appointment in system, the staff acted as if they didn't know what they were doing. So I advised the young lady at the front desk I have taxes which requires a exceptional representative and instead of giving me what I ask for she put me with someone who didn't know what they wear doing. I than asked for supervisor and the representative stated she not in the office yet, after waiting for the supervisor [snip] for over an hour never being available. The representative finally find someone there who has more experience after processing the paper work which all was messed up and now have to owe and be amended. The supervisor than come in the office late I explained the situation to her she states she going to take care of the problem. First she never calls me but has someone else call to tell me I can't get a refund for the poor service. Than I contentiously call the store leaving messages she never calls me back. After a weeks worth of trying to get in touch with her, she sides with her staff stating that I never told this information to them, when I know I definitely did, I wouldn't just make this up, I came there for a professional service and got garbage.

I had to remind her that she we wasn't there in the store to to address any of the issue anyway. I would no advised anyone to go there ever in life or you will definably be screwed in the process.

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BokiBean on 02/20/2009:
I dunno if this is a yearly thing, but H&R Block is getting a thrashing in negative reviews this year.
madconsumer on 02/21/2009:
great review.

very helpful.
saj80 on 02/21/2009:
This is H & R's program: every year, prior to tax season, they run six-week "training" classes, accepting anyone who applies. If a person successfully completes this course, they are offered a temporary position as a tax preparer for H & R Block. Depending on the instructor, someone may or may not have sufficient tax knowledge to accurately prepare returns. However, even the best "students" are only marginally qualified to prepare basic returns, as the more complex returns take experience along with a good understanding of the IRS tax codes. Use H & R Block at your own risk, but if you are filing anything other than a simple return, find another preparer.
BokiBean on 02/21/2009:
Nice post, saj80. And since easy returns ARE easy and can be filled for free or a nominal fee online, maybe best to avoid this company or give your business to a local entity that knows what they are doing. VH
Anonymous on 02/21/2009:
I question why they would need a SSN just to make an appointment.
momsey on 01/03/2010:
If you have taxes which require something exceptional, why would you go to H&R Block? Go to an accountant!
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The Emerald Card And Customer Service A Joke
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MOUNT PLEASANT, PENNSYLVANIA -- Recently, I applied for an Emerald Card through H&R Block, so that I could have my refund direct deposited onto the card. This is because I'm having problems with my National City Bank account due to technical difficulties using automatic bill pay (they took out my car insurance twice). So until my bank clears up their mistake, I'm not giving them anymore money.

I thought it would be a good idea to get the emerald card. I e-filed my taxes, because it was free and after a few phone calls, I was able to receive the right routing number for H&R Bank along with my card account number. My refund should be coming in a few days. The agent assured me the money would be there. I thought I was being smart, being that I found a way I didn't have to pay 200.00 at the tax office to have it all done. Well now I am not so sure. I have been using the card and everything had been fine until today. I called the number on the back of the card to check my balance this morning and discovered that my pin number didn't work. This really upset me. I hadn't changed it myself, so how did it get changed? I called customer service and had two people give me two different answers, one of them told me to reset my account. I explained that this concerned me because my refund was coming. He told me that it wouldn't hurt anything. Another cut in on the line and told me that I didn't need to do that, just to call and follow the instructions to reset my new pin. I called the card and it asked me to re-activate my account. "NOOOO!" I was really mad. I called customer service back and the man told me to go ahead and re-activate my account, that my return would still be there on time.

I asked him how all of this happened and he told me some bullcrap about it being because I called from a cordless or cell phone and not from a land line phone...."huh?". Needless to say I am super pissed and if I don't get my refund I am going to go ape sh** on someone!
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SLR+ on 02/03/2009:
Let's not complain before there's a true reason to please!
carmaela11 on 02/04/2009:
There is more than enough reason to complain. My password stopped working or was changed without my doing. Sorry that concerns me!
Anonymous on 02/04/2009:
Ponie on 02/04/2009:
I was always under the impression that the Emerald Card was issued only by H&R Block strictly for tax refunds. But I guess I was mistaken because you said you've been using it.

'...until my bank clears up their mistake,...' This is not National City's mistake. The bank does not 'take out' the money--the insurance company does. The error lies with your insurance company since you gave them access to your account. Have you contacted them to clear it up?
Anonymous on 02/04/2009:
I would also be concerned. And the OP's concern is enough to complain about. Hope this works out.
equinox69 on 02/14/2009:
Same thing happened to me. Block Bank apologized. I reset my pin and reactivated my account. A few min later I was able to shop at Walmart and get cash back. (well, shopping at walmart isn't THAT quick but was able to use the card again immediately).
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Quoting Lower Rates Then They Actually Charge You
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LIVONIA, MICHIGAN -- Currently, I am unaware of whom to speak to concerning the experience I had recently at H & R Block located on: 30230 Plymouth Rd. Livonia, Mi 48150. My appointment was on 01/20/09 @ 3 P.M. with [snip]. On the day of my appointment at 2:30 P.M. [snip] contacted me and said she was running late could I come at 3:15 P.M. and that was not a problem. But when I arrived at 3:15 she didn’t see me until 4:13 and I was told when I made the appointment that the price would be the same as I paid last year ($75), but when my bill came up it was $96.00. I was extremely unhappy that I was quoted the wrong price so [snip] went and got the manager who came over to me and did ABSOLUTELY NOTHING for me except tell me that [snip] made another mistake in trying to file my $300 stimulus with my return amount and made her take it off and then after she took $300 out of my total return she turned to me and said “Ohh so sorry there is nothing we can do for you about your bill.” I cannot begin to explain how angry and taken advantage of that I felt when I left that office. H & R Block had me in their place of business under false pretenses and REFUSED to honor the quoted rate they gave to me when I made my appointment.

When I left that day I was in tears I was so upset, I’ve never been treated so poorly by an establishment and the most disturbing part is that while this was happening I was just trying to hold back tears and [snip] made a comment to me that will forever boggle my mind: “What do you want to hit me will that make you feel better?” How utterly disturbing and unprofessional is that????
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Anonymous on 02/03/2009:
I have never heard of a tax preparer's bill matching the estimate quoted. Sorta like auto repair and doctors. Tax preparers really can't give a final price until they 'get in there'. I really don't see an issue with the extra hour's wait either.
nstigator39 on 02/10/2009:
You did not say if your return was exactly as last years. They do change from year to year and each form that must be done adds to the price. It is impossible to give an exact price over the phone, maybe a range, but then the client comes in and had extra work, well you have to pay for that and the preparer has no control over that.
I can sympathize with your being annoyed with the wait but I am sure the person who was preparing your return was just as eager to get to you as you were to get your taxes done, however the person ahead of you probably had a more complicated return which required more time on the preparers part, so you need to appreciate the fact that they were doing the best they could for all concerned. I do agree that H & R Block's prices are a little steep. However if you just check around you can find good preparers in this area where you live who will do just as good or better than Block at about half the cost. One that I know of is J&J Taxes and More, located in Garden City, Mi. They have many years of experience and are extremely helpful, give them a call next year.
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Emerald Card Rip Off
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RENO, NEVADA -- Do not do your taxes with HR BLOCK. I have had my taxes done for over 15 yrs and the last 3 yrs I have nothing but problems. That emerald card they can put the tax return on is fast as heel and they seem to take money off even faster. I tried to wire money off my card to someone and now I have $1500.00 in limbo. Western union decided I could not wire the money and all the funds are pending 21 days later. I'm still waiting I have spent over $26.00 trying to get this settled.

None of there customer service reps know anything I have been hung up on they have lied to me etc.... Beware of HR Block liars, cheaters, and they don't give a damn.

I'm still waiting for my money. I will never return to HR Block, I suggest the public does not either.. Maybe if we boycott them they will care about there customers.
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Principissa on 02/19/2008:
These tax loans are nothing but a scam. You pay more in interest than your original refund was worth. You're better off going to a CPA or if you cannot afford a CPA your local employment office may do them for free.
GothicSmurf on 02/19/2008:
Beat me to it Principissa. OP- would you pay your bank $29.95 (or more) when you want to make a WITHDRAWAL?

Here's the truth on them http://www.my3cents.com/showReview.cgi?id=33128
Anonymous on 02/19/2008:
I don't believe the poster was referring to a loan. The emerald card is a prepaid Mastercard. When you get taxes done at H&R Block, instead of waiting for a check, you can get your refund this way.
GothicSmurf on 02/19/2008:
It is a loan, but stated something else. Its an anticipation loan.
Anonymous on 02/19/2008:
It's my understanding and I could be wrong but the emerald card is a debit card product to allow direct deposit for those without a checking/savings account in order to avoid expensive check cashing fees.
GothicSmurf on 02/19/2008:
We're both partly right. It is a prepaid card, but anticipation loans can be put on there as well.
Suusan B. on 02/19/2008:
Everyone is right - - the Emerald Card is a pre-paid debit card that is designed for anticipation loans as well as a way to avoid check cashing fees for those without checking accounts. However, it is impossible to tell by this review what exactly happened as all they say is that Western Union won't accept it for a wire transfer and that H&R Block are liars and cheaters.
rockmom on 02/27/2008:
OMG YESSSSSS!!!! I have spen numerous hours on the telephone trying to resolve an authorization issue myself. I made a purchase at bestbuy, and due to crappy customer service in the store there, cancelled the purchase an hour later. After harassing the customer svc people at bestbuy and finding out the credited it back, I then turned my attention to the people at HR block. They then directed that I needed to gather this laundry list of items that Best Buy had to fax to them ON COMPANY LETTERHEAD, they stressed that part several times, and then within a couple of days it would be credited back. I get the bestbuy people to do this, after another hour on the phone with them and a CASE being created. I call HR block this morning and I get some clone that sounds like a computer, I actually thought she was for a second, and she then informs me I won't see my credit until March 10th!!!! That is exactly a MONTH from the day I made the purchase. A MONTH!!!! It takes 30 seconds to remove the money from the acct, but a month to put it back!!!!! And we are only talking about dropping an auth, not even making a credit. I have been a loyal customer for 16 years, but after this experience I amy have to reconsider, or at least refuse the damned card. NEVER AGAIN, I will take my check thanks....
rockmom on 02/29/2008:
And the Hand R drama continues. These people really don't know what the hell they are doing at all. I am STILL fighting to get my lousy 149.28 returned to me, and have been on the phone all day trying to do it. I have escalated it up to the Better Business Bureau.. I am done.
tigergrl1 on 05/08/2008:
If you are getting direct deposit on your Emerald Card you will have to wait for a paper check for your stimulus payment, even though you are supposed to get them quicker with direct deposit.
This just shows you how much of a rip-off this card is. I talked to a lawyer and we are informing the IRS and filing a lawsuit against
H & R Block/Emerald Card.
jinack101st on 01/22/2009:
OK, let me clear up some things here.

First, if you want to receive money fast from your refund while NOT paying loan fees, have the IRS Direct Deposit it in your account in 8 - 15 days. OR wait for the check to be mailed to you in approx. a month.

If you want your money faster than that you MUST take a LOAN to get it. If you take out a loan, ANY loan then there will be finance and interest charged. I will agree that the % of interest charged on these loans are high, but remember many of those applying for the "Rapid Refund" loans CANNOT GET LOANS anywhere! The bank (HSBC) that approves these loans takes a loss every year on loans that were not covered by the refund received from the IRS. WHY? Because of the number of people who LIE to the tax preparer OR who forgot information like child support owed, back taxes, missing w2... etc.

As for calling employees of H&R Block liers and cheaters, that is like saying ALL Irish are drunks or that ALL blacks are N*****s or that all priests are child molesters!!!! There may be a few who are bad, but the large majority are well trained, concerned people trying to HELP others. It is truly sad when all are condemed for the bad behavior of a few.

As for the last post from tigergrl1, I doubt that her lawsuit (IF real) will go very far as: 1. The IRS set the rules on the stimulus check being separate. 2. H&R Block clearly notes that in the contract YOU SIGN when it comes to the LOAN you are requesting and applying for.

So in closing IF you want your money FAST, you will have to pay a price for it. If you want it ALL back, then wait the 8-15 days for the Direct Deposit or for the mailed check.

Quit blaming others for your decisions!

Thank you.
Anonymous on 01/22/2009:
Excellent rebuttal. I frequently walk by a tax-preparers office where these loans are offered. The terms and conditions of the loans is summarized in 1" high letters on his window sign offering the service. While these short term loans are not cost-efficient, there is no way the interest on them can be more than the amount of the principle amount (the refund). Well said!
melissaf on 02/03/2009:
I have been going to HRBlock for the past 5 years and have been getting the RAL loan every year. I have had the emerald card since the first year it came out and use it all year round. The fee's on this loan is not even $100 and if your impatient like me you're willing to spend that $100 to get your taxes back faster. I have never had a problem with this card at all (and once again I use it year round for all my bills). I do agree that they take a little longer on dropping like the account authorizations and such but my old bank account took about 2 weeks as well. And the reason you couldn't get your stimulus check on the emerald card is because the IRS said if you got an RAL you would have to wait for a paper check. That's the IRS decision not HRBlock and also its good because many people throw their card away right after they have used all the money off of it. Also when you get your taxes done at the bottom page it says you can save money and wait 8-15 days for direct deposit next time. So if you hate having to give up your own money than stop getting stuff like loans and wait for it because nothing fast and quick will be for free.
Frogchile on 02/06/2009:
I was just looking Around online For Aswers and I stubbled into here. I just felt the need to respond to a few things that were said on here. We filed our taxes the first day Possible and Were told we would get it over that weekend. We understood that we were paying a Fee that was large and New that it was a BANK LOAN. The Monday After We were supposed to get our money We called and Were told that the money was just not there yet and The IRS still had it. The IRS Said they did not have it the Emerald Card did. We listened to that for another week Finally got a hold of someone that sent us to LP for the Card and They said we had not received our money Because our Indentity had not been veriftied. Even though they had our SSN and ID copies. But whatever they were going to send the money Back to the IRS which Would take up to 5 Days and then the IRS would cut us a check within 8-15. Now we are Looking At a month Since our taxes were filed with What was supposed to be 1-2day Service and The IRS has no clue where our money is because the records show that the Emerald card people have the money But They swear the Money has been sent back to the IRS almost 2 Weeks Ago. So no one Knows where the money is AND no one is willing to take credit for the screw up. I understand that the Fees and The risk was mine and I will never Do that again BUT They should be held responsible for the Run around and Not handling there Business in a timely Fasion. I understand that it is not All H&R Blocks Fault that they use outside Bank Which I will leave unnamed But that Leaves they able to Say Hey We don't know anything We are just the ones that Helped you make a decsion that Affect you Whole life and We choose to leave out parts that were not beneficial to us. That does not seem like a Company that should be allowed to stay in business without changing its ways of working.
jodayle on 02/10/2009:
I'm so aggrivated about this whole H&R Block issue and the refund, the RAL blah blah..its just awful. So yes like everyone else I'm waiting now 8-15 days for my refund after being lied to and false hopes by the BLOCK. SO now my question is..They have excepted my return(IRS) however it says there are prior obligations from somewhere that may delay my refund. We have called everywhere, treasury dept etc. and we don't owe antthing. What does this mean. I'm so confused and don't know whom to call
BokiBean on 02/10/2009:
Ouch. Prior obligations. I'd be thinking back child support or previous tax monies owed to the government. Just a guess though.
ajanew on 03/13/2012:
I have the prepaid MasterCard and wondering if I get my employer to start a direct deposit how long does this take? will it beginthat week?
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