CLASS ACTION LAWSUIT
Defendant: Hughes Network Systems, LLC
Subsidiaries: SPACEWAY and Broadband Unbound
CLAIM AGAINST: HughesNet.com satellite internet service.
HugheNet ... read full review13 Replies - Latest reply on 02/27/2014
Hughesnet won't install my dish
GERMANTOWN, MARYLAND -- If you're thinking of using Hughesnet as your internet provider, consider it thoroughly first. I signed up for Hughesnet with the plans of purchasing the equipment instead of leasing. A company called ... read full review1 Replies - Latest reply on 12/17/2010
Hughes net how wrong it really is
CHICAGO, ILLINOIS -- I subscribed to Hughes net in March 2010 as it is impossible to get anything other than dial up service where I live and I was told that this would be a great way to finally get higher speed internet ... read full review5 Replies - Latest reply on 03/18/2013
Extremely Poor Customer Service
FRESNO, CALIFORNIA -- In July 2011 I ordered Internet service through Hughes Net as I was living in the mountains above Fresno (Squaw Valley) and the major carriers are not available. I was given an installation date and time. ... read full review
Avoid Hughes Net
I can say with great Joy that I have finally been able to call Hughes Net and disconnect my service.
A new company in town is now providing wireless internet service from a mountain top transmitter ... read full review2 Replies - Latest reply on 06/26/2009
I have used Hughes Net for the past several years and have constantly complained about the download speed and capacity. I get charged for downloads over 50MB in one day. Microsoft updates alone are almost that big! They refer to the fairness policy which is a farce.
There is a solution for anyone who wants it: I have just purchased a Samsung SCW-LC11 mobile hot spot from Verizon. We are in a weak service area and with that in mind the service is leaps and bounds better than Hughes Net. The Wi-Fi service areas keep getting larger and soon will cover the entire country and then Hughes Net will no longer be able to over sell their bandwidth. I predict they will go out of business,,Yea! And the mobile hot spot is cheaper than Hughes Net. So I recommend anyone looking for a competing internet access, call Verizon and ask about mobile hot spots.
We live out in the country so our internet service options are limited. We can get dial up, Hughes or an air card.
Since the aircard limits you to 5 gigs, we opted to try Hughes. It was all just a ... read full review3 Replies - Latest reply on 09/15/2013
No Customer Service!!!
CALIFORNIA -- I have made 3 different appointment dates for Hughes Net installers to come out and install their equipment. I still don't have equipment installed. The first time I called they tried to make an appointment ... read full review2 Replies - Latest reply on 02/10/2011
Very Unhappy with HughesNet
After five years of them charging me every month the service has just gotten worse and worse. Only time it really worked was between midnight and 5AM. Forget getting any service during prime time. ... read full review
Upgrading To The 7000 Modem
I just took advantage of the free modem upgrade from Hughes Net and find it is not free to me. I had to contact advanced technical support because I was unable to register my new modem. I spent 1 hr and ... read full review2 Replies - Latest reply on 09/21/2012
Un reliable and slow
BLACKWELL, MISSOURI -- The service this company provides is completely unreliable and seldom meets the performance levels that are advertised by the company. Their support is basically as useless as the broadband service they ... read full review1 Replies - Latest reply on 09/11/2007
I signed up for Hughesnet because I was told there were no other providers in the area (except WildBlue - who gets their services from HN satellites and they were "maxed on Bandwidth, taking no new customers). ... read full review1 Replies - Latest reply on 10/09/2011