Got Hughes Net about a month ago, it has been a pain in the A--S from day one. every time we try to get on line we have to unplug every thing and start over again. or what is better yet we get to call India and talk to people we can barely understand. and they get it working for the day, but then when we want to get back on the next day we have the same crap!! why can't we talk to some one over here? I wish I knew all of this before I would have never signed up with these people. I am wondering does any one else have this problem? Add reply
Hughes net how wrong it really is
CHICAGO, ILLINOIS -- I subscribed to Hughes net in March 2010 as it is impossible to get anything other than dial up service where I live and I was told that this would be a great way to finally get higher speed internet ... read full review5 Replies - Latest reply on 03/18/2013
I inquired with hughes net and was told the only payment they will accept is credit/debit card cash not accepted. All they wanted was a credit card number 2 Replies - Latest reply on 06/22/2010Add reply
Very Unhappy with HughesNet
After five years of them charging me every month the service has just gotten worse and worse. Only time it really worked was between midnight and 5AM. Forget getting any service during prime time. ... read full review
Hughes net is a major ripoff... I am considering changing banks to circumvent their automatic withdrawals from my account..servive is piss poor.. do not under any circumstance go here.. I really don't care if my credit is ruined I am so pissed off.... 3 Replies - Latest reply on 04/05/2010Add reply
Don't Choose Hughes!
I should have started by looking at the reviews on this site for this company.
I agree with every single complaint on this site against them.
Their salesmen speak PERFECT English when it comes to ... read full review1 Replies - Latest reply on 08/05/2009
Avoid Hughes Net
I can say with great Joy that I have finally been able to call Hughes Net and disconnect my service.
A new company in town is now providing wireless internet service from a mountain top transmitter ... read full review2 Replies - Latest reply on 06/26/2009
OREGON -- Hughes Net has non-English speaking no service customer agents. They may be nice people but they have no authority to resolve your issue and it is so difficult to understand them. We canceled our account due to extremely slow speeds and non existent customer service. We could not download anything. Now I am fighting with them to obtain the $56. credit they owe me. They have issued a "credit invoice" but have not sent the credit to my credit card company. I have spent hours on the phone with them and I get a different answer every time I speak to them.
3 Replies - Latest reply on 04/09/2009Add reply
So, to wrap it up nice and neat... internet speed is very slow, non-English speaking no service rep's do not do anything except keep you talking or on hold, and now they won't refund my money. Stay away or be sorry.
Upgrading To The 7000 Modem
I just took advantage of the free modem upgrade from Hughes Net and find it is not free to me. I had to contact advanced technical support because I was unable to register my new modem. I spent 1 hr and ... read full review2 Replies - Latest reply on 09/21/2012
CLASS ACTION LAWSUIT
Defendant: Hughes Network Systems, LLC
Subsidiaries: SPACEWAY and Broadband Unbound
CLAIM AGAINST: HughesNet.com satellite internet service.
HugheNet ... read full review13 Replies - Latest reply on 02/27/2014
PELL CITY, ALABAMA -- This system is not what it is led to believe. You are lied to, and the equipment is not up to par. I had the service for less than 24 hours and it would not run. I cancelled the equipment and did not receive a refund after losing 125 installation on having it set, 40 dollars to return equipment, and 170.00 when it was first hooked up.
4 Replies - Latest reply on 03/01/2009Add reply
While calling after equipment was received by Hughesnet they told me I wasn't getting a refund. This is the worst experience ever and I want everyone to know what type of business they provide.
CONCONULLY, WASHINGTON -- We have had Hughes Net for our internet provider for several months. The last 4 months have been terrible. I think that dial up is just as quick.
We have no other options where We live but hope some day another provider comes to our area. There was a report of someone that wanted to do a class action suit against them. I would like to get in contact with that person if possible. I have told then that they have not provided what the contract says they will provide. We can not even access some of the web pages that we try to get--just get an error page.
If you are thinking of changing servers do yourself a favor and DO NOT choose Hughes Net.
Run, do not walk away from Hughes Net. It is the worst Internet provider on earth. Slower than dial up. And a complete lack of customer service. I lost over $300 to these crooks. A complete rip off. Add reply
Hughes Net Satellite Internet
SANDSTON, VIRGINIA -- Like many, I live in the boonies and options are limited for connections "other than dial up" Off the bat..."Hughes Net has a VERY pushy sales department, who speaks perfect English!
When placing ... read full review5 Replies - Latest reply on 12/30/2008