REFUND PROCESS: If you purchased with CareCredit or MedChoice or your Credit Card....since this is a service and requires a number of treatments, you can receive a REFUND by contacting the finance company ... read full review8 Replies - Latest reply on 08/12/2013
Ideal Image vs American Laser Centers
FORT LAUDERDALE, FLORIDA -- I have heard similar stories about Ideal Image and am not surprised at the level of discord amongst consumers about their services and lack of care. While doing some research about getting my leg hair ... read full review
Scammed By Ideal Image
The only appointment that I had had with Ideal Image was an "initial free consultation" appointment to find out more about their laser hair removal process and the costs involved. They asked me to sign ... read full review10 Replies - Latest reply on 01/07/2014
SPRINGFIELD, MISSOURI -- I booked an appointment for the free consultation everything was great until we sat down and started talking about prices BEFORE ASKING ME SHE STARTED RUNNING MY CREDIT REPORT! when she asked me for my social I said why would you need my social?? She said oh I am running your credit, and I said why, I didn't want to finance this, WE HADNT EVEN DISCUSSED PRICES YET! SHE SAID OH WELL IT'S 7700.00 if you pay upfront. RIDICULOUS! I found another place with no high pressure sales pitch and it's going great so far, and is so much cheaper it's funny. I recommend laser hair removal but not from here. I reported them to the BBB. 2 Replies - Latest reply on 11/26/2011Add reply
Ideal Image is a scam.
AUSTIN, TEXAS -- Overall this company is a scam.
Pros: everyone is friendly and polite. Nurses who perform the procedures are very helpful, knowledgeable and concerned for your comfort. This may be why I was lured ... read full review2 Replies - Latest reply on 03/06/2012
Always Great Service
PLANTATION, FLORIDA -- What I like about Ideal Image Plantation?
The lifetime warranty.
The fact that it is one of the largest Laser Hair Removal companies in the country. So I can take my lifetime warranty with ... read full review8 Replies - Latest reply on 03/23/2012
Truly A Black And White Company
PALM HARBOR, FLORIDA -- My daughter has a hormone condition that allows body hair to grow in places it shouldn't for a young lady it definitely gives her a self-esteem issue. We contacted Ideal Image and my daughter was happy ... read full review3 Replies - Latest reply on 11/11/2011
TULSA, OKLAHOMA -- I heard about Ideal Image on the radio and went in for a consultation since they don't give out prices. The sales person made me this great deal of 50% off only during the month of April for $6500 for treating legs, underarms, bikini areas. Before I even saw the contract she was calling me the next day asking me for my credit card number and security code to bill me. I told her I wouldn't pay all that upfront and we agreed on half now and half over the year. When I came in for the first appointment I found out that sales person was fired for shady practices and my credit information wasn't even on file although the first half was already deducted. To make matters worse, they burned me on the third treatment and kept telling me it was NORMAL!!! I went to see a real doctor (my dermatologist) who confirmed it is a laser burn. Ideal Image's operations are very shady, their corporate office seems oblivious to who works for them and how they're doing business.1 Replies - Latest reply on 09/24/2010Add reply
I had laser hair removal treatments for 2 1/2 years at Ideal Image and still have hair. My chin and neck actually has more hair now then when I started. I have found the new Dallas owners to be unethical and unprofessional. Add reply
Best Customer Service Experience EVER!
AVENTURA, FLORIDA -- I had to take the time to write this review. I received superior service from Veronique [snip] and Stephanie [snip] over at the Aventura office for Ideal Image.
From the moment I walked in to the moment ... read full review
SAVANNAH, GEORGIA -- There is a high pressure sales pitch that is 100% Bull, but at the time I was so hopeful that this laser treatment would work and signed up for 3 treatment areas. I followed the rules perfectly, no sun for 2 yrs was torture. At one appointment I felt INTENSE pain and had severe discoloration of my skin, it honestly felt as though my legs were being held in a fire for days afterward, I took pictures and contacted the center IMMEDIATELY! It turns out my legs had been burned; no one apologized, or offered any sort of compensation, and I was spoken to as if it was some how my fault. I requested to never have the same tech/ RN perform my treatments and the burns never occurred again. Thousands of dollars, hundreds of hours, and 2 years later I still have to shave all 3 of my treatment areas.6 Replies - Latest reply on 06/08/2012Add reply
BRANDON, FLORIDA -- I am writing to thank all the girls involved in my treatments at Ideal Image in Brandon Florida. Christina, Trish, Paula and Diana are very knowledgeable, helpful, pleasant and professional. It is a very comfortable atmosphere.
3 Replies - Latest reply on 04/25/2012Add reply
I am very pleased with the results from my first two treatments. It is very "freeing" to not have to schedule time to remove hair at home any more. I would highly recommend the procedures/treatments to anyone. They are more than happy to explain all aspects and are honest enough to tell you what will work and what will not. I find that to be very refreshing.
My compliments to everyone involved. Thank you again.
No More Shaving!
PLANO, TEXAS -- I bought my laser hair removal from Ideal Image as part of my New Year's resolution: a gift to me from me - no more shaving. My sister goes to an Ideal Image in Florida and loves her results. I was ... read full review10 Replies - Latest reply on 03/21/2012
Great customer service
TAMPA, FLORIDA -- I had the best experience with Ideal Image Tampa. When I first walked in the office the girls at the front were so welcoming and happy to see me! They asked if I wanted anything to drink. I met with ... read full review12 Replies - Latest reply on 03/17/2012
The Best Thing Ever
HAUPPAUGE, NEW YORK -- I interact with people on a daily basis as part of my job and people share many of their concerns with me or just things that they are upset about in general. So I wanted to share my story so it can ... read full review1 Replies - Latest reply on 11/09/2011
I just wanted to share with you my experience at Ideal Image, Boca Raton. It has been almost a year since I purchased my first laser hair removal package at Ideal Image and I couldn't be happier. Stephanie, ... read full review
High Pressure Sales Tactics
CHESTERFIELD, MISSOURI -- If you like high pressure sales tactics then this is the place for you! Went in there to get a quote for hair removal on lower legs. Quoted $9500 then told that I would get the "special" of $5500 with ... read full review10 Replies - Latest reply on 04/27/2011