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ULTherapy, Totally Sucks.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

KNOXVILLE, TENNESSEE -- So like most women, I want to look younger. I searched web-site and found Ideal Image and went for a consult and I got sucked in, hook, line and sinker. It was a very painful process, left my face bruised, sensitive to heat, tingling and just went for my 6 month follow-up and the after picture results look worse than my before pictures.

People beware of the what a scam this is. And no MD on property whatsoever and only a registered nurse, and technicians. I could kick myself. Even the clinician stated she could not see any difference. She knew I was upset, especially after I said what a waste of time and money and what frauds you all are, and she said she would get in touch with her upline manager and see what they could do. I won't hold my breath waiting for that phone call.

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Don't Fall For The Scam!!!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WILMINGTON, NORTH CAROLINA -- This is a terrible service and they guilt you into it! I got my face, neck, and lower back done for about $4,000 and I'm so disappointed! In the consultant room I asked them "Will it make my hair go away." They said "Yes 100% and if it doesn't you come back until it's gone away." What they didn't tell me was every time I came back after my basic 9 treatments would be $400.

Then I went to the nurse who does the laser and she said that I'll notice a "hair reduction" but it won't all completely go away! Two totally different things and I was lied to! My hair is still dark and it still grows back maybe a little thinner but that's about it. What crooks they are.

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Deceptive Contract
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

KANSAS CITY, MISSOURI -- Several years ago I made an appointment with Ideal Image to find out about the treatment. I ended signing up for a 6,000 contract. It was divided up into regions. 1500 dollars was for the peri area for hair removal and the remaining for my chin hairs and upper lip. I wanted to think about it but let myself be pressured into signing up and started treatment that day. The manager led me to believe that the contract was for as long as the company stayed in business or the hair was eliminated. He also failed to tell me that the laser did not work on grey hair.

After about 10 months I was told by the staff that my treatments had run out and that if I wanted to continue it would be a dollar for each laser hit. A 70 dollar minimum. I knew I had been taken but I could not find the original contract. The staff tried to say that I should have come every 10 weeks on a regular basis and that's why I did not have better results. The treatment is effective but way way overpriced. Learn from me. Read the contract and do not act impulsively.

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Horrible
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

VIRGINIA BEACH, VIRGINIA -- I had cool sculpting done and after two years my areas are worst and bigger. The areas treated are still sore to the touch. It is the worst decision I have made especially for the pain after the procedure. The hair removal is horrible and the hair has come back after finishing all treatments. Please do not waste your time or money!

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Great Experience!
StarStarStarStarStarBy -
Rating: 5/51

WEST JORDAN, UTAH -- The people at the Ideal Image in West Valley, UT are very friendly and knowledgeable. I received ** injections and I love the results! My nurse's name is Mackenzie and she does such a great job. She is very knowledgeable and makes me feel very comfortable during the procedure. I will definitely be back!

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Misleading Advertisement, Misinformed, Scammed
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BOISE, IDAHO -- BUYERS REMORSE. There are plenty of other places to go through for laser hair removal that will provide the same or better service for less than $500 as opposed to $5,000. Do your research. Do not pay top dollar to be scammed. I was pressured into signing a huge stack of paperwork at my first consultation so that they could laser me that day. I was told I would be hairless after that first appointment. Not true. They didn't bother to tell me I had to be completely shaved for the treatment to be most effective, and the technician certainly didn't care or bother to tell me to shave prior to burning my hair with a laser.

I was told at consultation that hair, grows in three phases and after three treatments I would have no more hair and the following 6 treatments are just for spot treating. I have now had 4 treatments, and my bikini hair is growing out thick as ever and there are huge patches that the technician has missed every time. I was verbally guaranteed results but when I went in to voice my concern, was told that I am only guaranteed 9 treatments, and have to pay after that. I was told at my consultation that results are guaranteed or my money back. I should have recorded the doctor saying this. I am paying top dollar for a service that is not being provided.

You can get laser hair removal for $500 with the same lasers. Do not be scammed into going through Ideal Image. The only reason I went with them is that it was, “guaranteed lifetime results.” They have a huge stack of papers for you to sign that they rush through with you and don't expect you to read the fine print on every page. No matter how nice the doctor seems, these people know they are scamming you. They are successful because of advertising and misrepresentation. I chose to pay over $4,000 because the doctor told me at consultation that I was only paying more because it's 100% guaranteed with a lifetime warranty.

She said if my hair ever grows back, I can go to any Ideal Image in the country and be treated free. This is what the doctor told me, but the fine print words it a little differently. You're only given 9 treatments and have to,“co-pay” for anything after that, even if the treatments don't give you results. You can, “co-pay” for your treatment at any laser hair removal place. Ideal Image is ridiculously expensive and it does not provide you a better service than the other places that charge less than $500.

BUYER BEWARE. There are plenty of other places to go through for laser hair removal. Do not pay top dollar to be scammed. If Ideal Image were to actually provide me the service they told me I was paying for then I might change my mind. But presently, I am experiencing the worst buyers remorse of my life. Do not go through Ideal Image. If you have already made the mistake of going through Ideal Image, talk to any lawyers you know about getting out of contract.

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Wouldn't Trust This Company
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WEST JORDAN, UTAH -- I would avoid Ideal Image for all of your services but especially their cosmetic injections. I am a former employee for this company. I was trained for 2 days on injections to the lips, NLF Marionette lines and botox/dysport. I felt the training to be inadequate and discussed this with my manager and even the company's HR department. Their response was if I would just practice I would feel more comfortable and get better. Mind you practicing meant on paying customers. I did practice on a co-worker who ended up in the Emergency room. The company didn't have any resources for her when she was dealing with swelling in which looks like her lips might explode.

I discussed this with my medical preceptor who suggested that I follow her around to learn some techniques. This left me feeling even more frustrated because she (the medical preceptor for multiple states) injected the wrong product into a paying guest's lips... She didn't even write up an incident report or let the guest know. Most of the providers felt like the training and ability to give a good treatment was unsatisfactory. After I put my foot down stating that I felt it unethical to practice on paying guests when I couldn't deliver what I felt to be a satisfactory treatment I was laid off because they were "overstaffed".

When guests return upset with their hair loss results or crappy injections (which is frequently) the company does little to remedy this or provide good customer service. If you are reading good reviews I would be very cautious. The company coerces guests to get online and give them positive reviews by enticing them with free product. So beware of positively inflated reviews. The other thing I would keep in mind and it does state this in very small print in the contract but guests never seem to read these, their lasers can STIMULATE hair growth. Yes you heard right. You might come out with more hair than when you started!!!

Their wonderful lifetime treatments doesn't mean a lifetime with free treatments... You pay a "co-pay" for these treatments and it can be $150 dollars or more a time. They claim they have top of the line lasers and that they use nurses. After doing these treatments for almost three years I can tell you that it doesn't make that big of a difference.

My sister works at a dermatology office. She's not a nurse. They use the same laser. They charge one tenth of the price and it works every bit as good. Go somewhere else. Don't trust that "Yes it may cost $7,000 or more for your legs but it's worth it and the financing is awesome." This is not a company that I would ever consider using. All they care about is building a bigger company and how many millions of dollars they can bring in a year.

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Waste of Time & Money
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WILLOW GROVE, PENNSYLVANIA -- The old adage "If it's too good to be true it probably is" definitely applies here. I spent several hours after being approved for a line of credit to try & fix my love handles. The side effects after lasted 8 days. (The pin pricking feeling was constant & seemed tortuous by the 8th day). But if it had helped I wouldn't have minded. But it didn't. When I went back 2 months later for follow-up, they tried to tell me that the before & after pictures showed 25% improvement - which it clearly did not!! I saw absolutely no difference.

But they said to really get the full benefit I'd have to pay more money for an additional round. The pictures were definitely not a side-by-side accurate comparison (not sure how she managed to alter it but the before pictures were closer and the after pictures were further away creating an illusion that there was a difference but I can tell you I look at my body every day and nothing has changed. Then she tried to tell me that it's probably because I weighed 5 pounds more than before the treatment. That it was somehow my fault, that I had gained weight.

(The truth is I have been dieting for the two months and had actually lost 5 pounds according to my doctor's office). The bottom line is I'm in debt, I struggled with discomfort for over a week, and in the end my body is no different than before I started. The only thing I'm more disappointed in an Ideal Image is myself for falling for the scam.

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Cool Sculpting doesn't work.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MIAMI, FLORIDA -- Did 1 session of 1 hour of Cool Sculpture on my love handles, and front belly. I saw no results whatsoever. DON'T WASTE YOUR MONEY!! Trust me!! I contacted them to see if they would do something about it, so this is how it went: The first person who reviewed the pictures before and after agreed that there wasn't any difference (this is after waiting 4 months since the procedure).

She then told me that she would let the management know. I then got a call a few days later and the lady only offered me to give me another session but for half the price. They didn't want to own to their responsibility to either give me a refund or do another session for free. I didn't even waste my time anymore, if the first session didn't do anything, I wasn't going to spend more money in this BS.

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Terrible Company
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ALBANY, NEW YORK -- Beware of this company. Make sure before you sign any contract that you have your first treatment, this is the mistake I made. Stupidly I sign the agreement without a test run. When I had my laser treatment it was terrible, I had a lot of pain. Unfortunately, because I sign the agreement, they did not want to let me out of it. After much arguing, finally they gave me some of my money, and I mean some. So, I realized I was stuck but I was making steady payment. So after I get my bill down to approximately $500.00, I get a statement in the mail. Unbelievable they added over $400.00 interest charge to make the bill $990.59.

I call and I get some smart idiot on the telephone, so then I wanted a supervisor who was as much help as a rubber crutch in a room full of broken ankles. The idiot kept repeating that what I got was a promotional rate with no interest...now they will charge me. REMEMBER, DO NOT TRUST THESE PEOPLE.YES I was stupid. But make sure you try your first laser treatment before signing anything. The woman who did mine has the hands of a blacksmith.

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Ideal Image Rating:
Star Star Star Half star Empty star
3.3 out of 5, based on 102 ratings and
141 reviews & complaints.
Contact Information:
Ideal Image
One Urban Center, 4830 West Kennedy Blvd., Suite 4
Tampa, FL 33609
813-286-8100 (ph)
www.idealimage.com
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