J.C. Penney Company, Inc.

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Want Cabin Creek Pull-On Pants Back
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CABIN CREEK PULL0ON PANTS are the best pants ever! I buy them for my 100% disabled daughter who cannot zip zippers or button closure snaps. They also fit well over her leg braces and are comfortable to sit in and don't get caught in her wheel chair. I have purchased these pants exclusively for the past 25 years. I have purchased HUNDREDS of pairs! I have tried JCPenneys' Alfred Dunner, which seems to be what Penneys wants to dump on us now, to replace our CABIN CREEK pants with. However, Alfred Dunner pants are inconsistent both in size and quality of material and workmanship. Alfred Dunner cannot compare to these Cabin Creek twill or denim pants and shorts. I will NEVER purchase a pair of Alfred Dunner pull-up pants for my daughter instead of CABIN CREEK!!! PENNEYS have you lost your minds and your BUSINESS SENSE????? If all your customers are screaming for these pants and the CABIN CREEK brand, then please bring them back. These Cabin Creek pants are the very last and ONLY THING that would drag me into a JCPenneys store where there is no customer service and a high stress purchasing environment. Furthermore, I also consider the elimination of this CABIN CREEK WOMENS/MISSES TWILL AND DENIM PANTS to be an attack on people with disabilities everywhere. PEOPLE WITH DISABILITIES NEED CLOTHES TOO! Not everyone can do up a zipper or buttons. People who use wheelchairs and have various other disabilities REQUIRE PULL-ON PANTS. And WHY do they even need to have one million different pairs of pants in the same other styles with zippers and buttons? They just end up clearancing them out at the end of the season because NOBODY WANTS THEM!!!! PENNEYS if you are reading this column then PLEASE BRING BACK OUR CABIN CREEK PULL-UP ELASTIC WAIST PANTS. WE WANT THEM AND WE NEED THEM FOREVER AND EVER FOR THE REST OF OUR LIVES. DO NOT DISCONTINUE CABIN CREEK PULL-ON ELASTIC WAIST PANTS! THESE WERE THE ONLY PANTS ON EARTH THAT I COULD EVER FIND FOR MY DAUGHTER. I always know that these CABIN CREEK PULL-ON PANTS WITH ELASTIC WAIST fit PERFECTLY and I could order them online without a worry of size. They can dress up or dress down. They always look great. They wear fantastically. I throw them in the washer and dryer and they come out perfectly every time. You can wear them to church or wear to the park. they are very versatile and very FABULOUS PANTS. I predict that if JCPenneys cancels these it will be the store's demise. There are a lot of us out here who will ONLY buy the Cabin Creek pull-on pants. After they canceled my drapes I never walkied into the store again but only ordered Cabin Creek pants on line. Now, I won't ever bother even going to their website if they do not bring back these pants. I was hoping that Penneys was simply changing over from fall colors to all those nice CABIN CREEK PANTS colors that they have each springtime. Let us all hope that is the case and that Penneys will listen to us. WE WANT OUR CABIN CREEK PANTS BACK PENNYS!!!
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Venice09 on 01/26/2012:
I think you might have a better chance of JCPenney listening to you if you leave out the part about attacking people with disabilities.

Here are some other places you can buy Cabin Creek pants:



I hope you find what you're looking for!
Anonymous on 01/26/2012:
"...I predict that if JCPenneys cancels these it will be the store's demise..." Umm, department stores as a business model are dated. Not carrying of a particular pants... not so much.
I believe most mobility stores carry clothes suited for persons with such needs, it may be a place to look.
An apple a day. on 01/26/2012:
Have you tried Kmart? They have the exact same pants under a different brand name. I think they are manufactured in the same manufacturing plant, might want to take a look.

But I wouldn't go off on Alfred Dunner like that if I were you. Because, I'm wearing a pair right now, I love them and lots of women love the lighter weight denim fabric.
Mary on 01/29/2012:
I see Lands' End has some similar items to Cabin Creek regarding blouses.
Cassie4 on 05/26/2012:
I'm siding with the woman who wants JCP to keep their Cabin Creek line of slacks, but for a different reason. Most of my life, I was very tall and skinny. Sadly, I'm now very tall and a bit overweight....sigh. Cabin Creek slacks were the only ones I could count on to fit - both my height and my weight. I will definitely miss them!
Debbie on 06/06/2012:
I have worn Cabin Creek Pants for the past 36 years. I just went to buy another pair of jeans since I have worn mine out. I had purchased a pair this past winter and I get a hole in the pair I would wear to work every Friday. These are the only pair of pants that will fit my knee's. I know that sounds silly but I just spent time at JC Penneys and could NOT find a pair of pants or jeans that will fit my knees that are not to long or to loose in the waist. I think they are all skinny pants now or something.
Judy on 06/09/2012:
I really like the Cabin Creek pants as they are a great fit. I am very short and they were always a perfect length. The store in my area is very short handed and to make matters worst they have let all of the managers go. I feel the need to say "Wake up CEO your customers are getting very angry!!!!
Sandra on 06/23/2012:
Please bring back Cabin Creek jeans..I love them, they fit, are affordable and look nice. JCP....Please? Thank you.
Linda on 07/07/2012:
Oh no! This are the only jeans shorts that my daughter wears, she has been wearing them for years and I buy her 5 at a time! I am devastated to hear they are being discontinued WHY??? Please bring them back!
Sue Bentz on 07/13/2012:
I am also very disappointed that JC Penney has discontinued cabin creek pull on jeans. I am petite and they always fit perfectly. Please bring them back!!
charlene on 07/14/2012:
I have gotten many pairs of cabin creek pants from jcpennys,I use these for work and going anywhere they always fit nice and look good please bring them back. they are the only one to fit me as I am very short.
Flo on 07/15/2012:
those was the best pant ever I hope that they will bring them back
Gilly on 07/27/2012:
Love Cabin Creek pants. Have worn them for a long, long time. Please bring them back. They are the only pants that fit me well and wash up so nicely. Thank you.
Judy on 08/03/2012:
I searched for years for jeans that fit my petite frame and FINALLY found Cabin Creek at Penny's. Now they're gone. SO sad!! :(
Frustrated on 08/07/2012:
The pants at K Mart are NOT the same as Cabin Creek. It is frustrating to find something that fits really well and then just have it pulled away. I have tried several sites that claim to sell the Cabin Creek and it is simply a runaround to other sites and then finally back to Penneys' site.
Janice on 08/26/2012:
Why in the world would you discontinue carrying the Cabin Creek Pull-On pants for women? I have bought these comfortable, easy care for pants for years. Plesae honor the request of your many women customers and bring these pants back to all of your JCP stores.
Cabin Creek-er on 08/27/2012:
I, too, am disappointed to discover the discontinuation. They stood up through untold washings. I am a size 12 regular and I cannot find them anywhere.
Marlene Dillon on 09/15/2012:
Cabin creek knit pants are the greatest, and sooo many people want them back, including me. I just had back surgery and need knit pants and have scanned the Internet looking for some. I was not aware you were going to discontinue
these pants or I would have ordered several pair before discontinuation. Please bring them back!!!
Melinda on 09/18/2012:
I totally agree that JCP decision to stop carrying Cabin Creek Pull On Pants will hurt their revenue! I will not buy from them? I went there for those pants and bought shirts, accessories that went with the pants while I was there. Now, no pants, no sales! Bye Bye JCP..not sure what you were thinking! Why lose the customers that you have by discontinuing one of your best brands! Women, real women, need pants! We used to buy them from you..now never again! Bring them back! PLEASE! Wonder what marketing genius decided to drop them? Great job, LOL!
Elaine on 09/23/2012:
Tried to find Cabin Creek pants at JCP...sooo disappointing! Wear them to work every day. Fit well and easy care. Actually lost a little weight and wanted a smaller size. Found NOTHING at JCP. Tried Alfred Dunner on...horrible fit. Guess I won't be shopping at JCP anymore. Cabin Creek pants were the main reason I went there.
Chris on 09/24/2012:
Concur! JCP is studpied for not carry the Cabin Creek products, especially the pants. They are going through a reoganizations, regroup, and evidently the idots, that are revamping the clothings line, thinks there doing better, and trying to be more upscale by dropping this Cabin Creek. Whoever is doing JCP buying doesn't know what they are doing. Even the web page is bad for ordering... What gives. They sic, JCP will probably go under if this is what new business reorganization is doing. What happened to JCP tradition! Last time I was in the store just a few wks ago, it was awful. Not better.
Deems Adkins on 10/02/2012:
I love those pants! I am sure JCP could not care less, but I will now shop elsewherel
oldsaddlebag on 10/11/2012:
I absolutely agree about the Cabin Creek pants ! I love them in corduroy and all other fabrics and have bought them for yrs. JCP I won't even go in your store anymore. I don't even like your new ads with a few stupid pictures in them. Your CEO should be fired! Bring back the old JCP, it was a good store.
Carla on 10/17/2012:
Well I have to agree, went to Penney's to buy Cabin Creek Pants. No longer carrying them, took over with Alfred Dunner. These do not fit or have the fabric as Cabin Creek. Have looked on line and can't find any my size. Please consider to bring them back!
Lynn on 10/26/2012:
My complaint is the discontinuing of the Cabin Creek shirts for women. Who ever made the decision to drop Cabin Creek should be fired. I was there yesterday and was told many women were now buying shirts in the men's department. Was told Penney's had also dropped Gloria Vanderbilt jeans. Are the people in the executive making department crazy? One thing for sure Penney's has lost my business. Cabin Creek was the best brand out there, and I never had to try on any of their items, because the sizing was always consistent. I hope one day they will wake up and realize they have made a bad decision, and will bring Cabin Creek back for all of us. In the meantime, I will be shopping anywhere but Penneys.
Anne on 10/28/2012:
I have for years bought Cabin Creek pull on jeans. My husband wore Big Mac overalls to work for many years. Now JCP has discontinued both of these products. So I have discontinued JCP.
Barb on 11/01/2012:
I totally agree that jcpenney made a BIG mistake with not carrying cabin creek pull on pants. I also have a daughter with disabilities who cannot zip or button but can pull up. And have bought ALL her pants from jcp cabin creek for the last 15 years. They still looked fashionable for special needs teenagers and young girls and the pettites fit PERFECTLY. I know of a lot of parents that bought cabin creek pants for there special needs daughters and JCP you have lost a lot of business from our population of special needs women and young ladies. WHAT A MISTAKE!! That was one item that brought me to your store and when I went there today to purchase more pants and shirts from cabin creek I was VERY DISAPPOINTED! Now what!!! Thanks a lot jcp ceo bad move.
Kay on 11/10/2012:
I, too, want Cabin Creek pants back. I love them.
Angela on 11/11/2012:
I hope JCP will bring back Cabin Creek pull-on pants. I wear a tall size, and it is SO hard to find comfortable pants which also wash and wear well. I stopped shopping at JCP because they unwisely discontinued many Big and Tall Men's items, and now I have no reason at all to shop for women's clothing. And, by the way, your new glossy "catalog" is a complete waste of paper. PLEASE BRING BACK THE OLD JCP!
Marie Bergstrom on 11/12/2012:
I am so disappointed that I am now unable to purchase cabin creek twill slacks. I so need a brown pair. I have all the other colors and wear them very often. Not sure where to go now. JC Penny made a colossil mistake when they dropped the cabin creek line........
Yolanda Perchcomb on 11/26/2012:
I have always loved Penneys. But they have lost my business now that they have discontinued Cabin Creek clothing. And I know I am not the only one. I had lunch with a group of my cousin's friends, including a woman from England. The big topic of conversation was Penneys. The English woman comes over every year and always shopped at Penneys, and was horrified when she went there this visit. We all agreed with her and none of us shop there anymore. All of us are over 50 and long-time Penneys shoppers.
Diane Bowden on 12/03/2012:
I really like the Cabin Creek pants as they are a great fit. I am short and they were always a perfect length. The store in my area is very short handed and to make matters worst they have let all of the managers go. I feel the need to say "Wake up CEO your customers are getting very angry!!!!
I hope JCP will bring back Cabin Creek pull-on pants.
Jeri on 12/05/2012:
Please bring back the Cabin Creek pull-on pants. I bought them for years and cannot find any other pants that I like to replace them. I am 59 years old and wear these pants every day of my life.
Carline on 12/13/2012:
I to am disappointed. They are durable but they can be worn any place why have you done this JCPennys? I really like the blouses too.
Carol on 12/15/2012:
Cannot believe they'd stop offering this very popular brand. Please bring them back!
Robyn on 12/29/2012:
I am also SO disappointed with JC Penney. Growing up my whole family always shopped at JCP. Such a nice store. Conversation this Christmas was how we were all so disappointed in the "new" store. When shopping at the store it feels so cold and stark. Not the warm "family" feeling that it used to be. PLEASE bring back the Cabin Creek jeans. I am also blessed with a disabled daughter and have purchased her jeans at JCP the last 26 years. Thank you.
Irene on 12/29/2012:
I was in JCP this past week and swore never to go back. I will miss the Cabin Creek jeans
Stephanie on 12/31/2012:
Boo, JCP! I am caring for my mom who has Alzeimer's, which means I dress her every day. She has worn the Cabin Creek pull-on corduroy pants from fall through winter. They look nice for casual attire, are comfortable for her and easy for me! I was hoping to find more pairs to replace the ones that are wearing out, but it looks like I won't be able to!!! Does anyone know anywhere else I may be able to find them? Were they exclusive to Penney's?
jane on 12/31/2012:
I love cabin creek corduroy pull on pants..Just wish jc penney would handle them again..
They are the most comfortable pants for my build I have ever had....
Donna on 01/14/2013:
I am from canada. Always went to Jc Penny for cabin creek jeans plus I purchased other items when in the store. If I can't buy the jeans I don't have the same interest in shopping there. I can get tops etc in Canada and don't need JC Penny. I don't like online shopping. I like to go to the store. Sorry, but its your loss JC.
Sherry on 01/20/2013:
I made an effort to shop at jcp to support the store in their other depts since I was so pleased to be able to get my work pants and jeans at the same place, supporting the mens, shoes, housewares, jewelry depts, etc., when I found out that they no longer carried my number one purchase (cabin creek pants) I looked around to see if the brand had been replaced with something that I wanted to buy, NO!! I continue to ck online to see if some co will see the potential buyers and will decide to take up the loss and in the meantime I have not spent a dime at jcp and have taken my dollars to other stores and continue to send complaints to jcp. I agree bad choice jcp from a lost customer.
Karen on 01/23/2013:
My mother also always purchased the Cabin Creek pull on pants. They fit her perfectly. I feel that JCP has tried to change their image for younger people. This is too bad for older women. Even the Worthington collection that my mom would buy has changed to a much younger look... for younger, slim women. TOO BAD for pennys
Sissy on 01/24/2013:
I look on line regularly to see if Cabin Creek pants are back...and they're not! Sooooo disappointing. Penney's will lose my business as well.
Toni on 01/25/2013:
Please bring back the cabin creek pants.

Kathy on 02/02/2013:
I am so lost without my cabin creek clothing. All my work pants are cabin creek as well as my jeans and shorts. I also love those purses with the wallet built in on one side of it. People ask me where I got it and I tell them JC Penny. That is one reason that I shopped at Penny's. I just can not believe they stopped carrying them. . And I do not know why they did.
Paula on 02/06/2013:
I hope that someone from JCP is monitoring these comments and sees how many customers their decision is impacting. I've worn the Cabin Creek twill pants for work for the last 15 years and am at a loss for what I will find when my current pants wear out. Please bring back this brand!!!
Harriet on 02/10/2013:
I can't bellieve JCP is no longer carrying Cabin Creek pants. I buy 4-5 long pants and 4-5 capris at a time in different colors/styles. It is time for me to re-order and they are no longer available. I am sick with dissappointment. That's it for me and JCP!

Jude on 02/11/2013:
I hate JCP without Cabin Creek. They may as well just start selling Wal Mart clothing. Alfred Dunner and all that other crap they sell don't even compare. I don't know what I'll do without Cabin Creek tops. I haven't bought a top ever since the last Cabin Creek top I bought from JCP. I do have enough to last for a while, but after that I don't know what I'll do. Thinking about looking for someone to make me some. As soon as I can find someone who knows how to sew.
Bonnie on 02/12/2013:
will no longer shop at jcp until cabin creek clothes come back to the store
Jean on 02/15/2013:
I continue to be upset with JCPenney's regarding the issue of NO Cabin Creek pull on pants. I had bought a good supply but now need another pair of Jeans...I will not shop in that store again.I am so upset. I do not find Alfred Dunner consistent in sizes. I understand JC Penneys has a new CEO coming in.. I hope he will pay attention to these request...WE WANT CABIN CREEK PULL ON PANTS (JEANS AND TWILL) BACK.
Barb on 02/27/2013:
I, too, am upset about JCP not carrying Cabin Creek pants. They were great and can't understand why a floundering retail business would give up one thing that sells. I have bought every pair on eBay that I could. Please JCP bring them back!!
teacherrita on 03/05/2013:
I have just found this site and am delighted that others feel the same way that I do about Cabin Creek pants by JCP. I miss then so much ~ please bring them back. Thank you!
Evelyn on 03/11/2013:
I want to join this unhappy crowd. There are no words to express how upset I am that JCP discontinued the Cabin Creek pants. I've not yet
found a pair of jeans that fit me as good. I'm an older woman and I used to love shopping at JCP, but not anymore.
Ramona on 03/21/2013:
I am very unhappy that JCP has stopped carrying Cabin Creek pants. They were the best fitting pants that I could wear. Now I have no reason to shop there anymore. Please bring them back!!!
mnemaus51 on 04/03/2013:
Cabin Creek are the only pants that fit me...all others are disproportioned. I have written to the President of JCP--Ron Johnson. I suggest EVERYONE write to him!
Ron Johnson
Chief Executive Officer
J C Penney
6501 Legacy Dr
Plano, TX 75024-3612
MKelley on 04/12/2013:
Really not happy withJCP . I miss Cabin Creek pants too, been buying them for years and now that they don't carry them anymore I don't shop there.
Spril M on 04/14/2013:
For decades I bought durable, great fitting Cabin Creek blouses, pants, and shorts. I also got 90% of all my other clothing at the same time from the same place. I've tried on other brands of clothing in the store, but haven't bought anything from JCP since they stopped carrying my favorite brands. Now they're sending e-mails telling me "We want you back!"
Pearl B on 04/16/2013:
I have worn cabin creek pull on jeans for many years and am sorely disappointed that just when I was ready to order several more pairs, I discover I cannot even buy them. They are the only jeans that are comfortable and fit me properly. I can see less shopping at JC Penney in my future.
Linda B. on 04/22/2013:
I have always made sure to be able to have access to JCP all my life and always loved quality,fit and styles offered. When Cabin Creek was discontinued from from lines carried it was worst thing JCP could have done. I HAVE BEEN BUYING THEIR ELASTIC WAIST PANTS YEAR AFTER YEAR FOR MYSELF AND FOR GIFTS SINCE THEIR FIT, STYLE AND DURABILITY HAS BEEN WONDERFUL. As others have said WITHOUT CABIN CREEK you will LOSE A TREMENDOUS # OF CUSTOMERS that till now HAD BEEN VERY LOYAL. Please re-evaluate your decision and BRING CABIN CREEK BACK.
Cilla C. on 04/24/2013:
I have osteoarthritis and an acute case of fibromyalgea. I can ONLY wear these pants and I am in dire need for some new ones.
Cheryl M. on 05/02/2013:
Just wanted to add my voice to the terrible decision JCP made to get rid of Cabin Creek pants AND tops. I go into their store and can't find anything I like anymore. Please sell again the cute cotton knit print tops that carried the Cabin Creek brand. Also I really miss Gloria Vanderbilt Amanda jeans. JCP got rid of my favorites and now I seldom buy anything there. I'm so disappointed!
DebtorBasher on 05/02/2013:
JCPenney realizes they made mistakes after the new CEO was hired. They are trying to get back the customers they've lost due to customer service, advertising and products they discontinued. I have a feeling Cabin Creek will be returning.
Jeanne K on 05/27/2013:
JC Penny's has made a very serious mistake in discontinuing Cabin Creek pants for women. They're the only pants that fit...I've worn them for many years and cannot find pants that work as well.
Joy on 06/03/2013:
As you can see by all the comments, "women like Cabin Creek jeans. Why in the world would you discontinue a product that is so popular with so many women? I also love these jeans and think your buyers have lost their minds. When you have something that sells this good, it seems insane to discontinue it. When I was in your store the other day, all I could find was "skinny this and skinny that." Well believe me everybody in the world is not skinny. I just hate this and cannot find any reason to go back to your store. Even the Alfred Dunner did not fit the same in the same size I always wear. I hate this has happened very much. I loved being able to walk in and pick up my jeans and not even try them on. What a shame!!!!!!!!!
Ruby on 06/07/2013:
PLEASE bring back Cabin Creek Women's pants And Big MAC Men's Work Pants. I brought these for myself and husband for years as both pants made well, good material and perfect fit. I do not understand Penny's change in merchandise to young, hip styles. It was a family store where Everyone could shop from babies to elderly. I have not and will not shop at Penny's until changes are made. Listen to your customers, please!
Julie on 07/14/2013:
I used to buy Cabin Creek tall pull on twill pants for work and they were the best and fit great but now you don't carry them and I've tried others but they don't compare. please get them back in your store and I will order them again. Need more pants. Please!
Debbie A on 07/18/2013:
Like so many others I have been wearing cabin creek pants. It took many years to find a pair of pants for tall sz 12 and have them fit consistently. The durability and comfort of all day wear far superior to "any" others pants I've attempted to wear. Please bring them back...the older I get, the more I appreciate what pants I have left and hope they last until the JCPenny ,executives come back to their senses and bring them back. In this economy you need to make money and consumers deserve what they want.
Joan on 09/07/2013:
I can only add to same comments. LOVE the Cabin Creek pull on knit pants - so comfortable for home and for running errands as well as can wear to work. WHAT has happened at JCP? They have also disc. the little St Johns Bay womens loafer that came in multiple colors. I bought 3 pairs the last time I ordered - if I had known they would be gone forever, I would have stockpiled enough to last my lifetime. Comfy little flat one could wear to work, errands, most anywhere - I have a problem with one foot and those shoes didn't hurt. Another very popular item that the CEO I guess in their penthouse office decided to scrap for whatever STUPID reason. I, too, check on line periodically for the pants and the shoes to no avail thus far. Seems they just HAVE to get rid of the tried and true - new mdse. mgr. trying to prove something? They have done that alright - proved that many loyal customers are no longer that.
Dee on 03/17/2014:
I agree with you all. Cabin creek was one thing, I shopped for and Vanderbilt jeans. I don't like the store anymore, personally it just isn't the same with the new CEO. They need to get rid of him or her. Get things back to the way it was.
judithkc on 03/21/2014:
I loved my cabin creek knit pants, cropped pants, and shorts, for casual outings, cleaning, after a day at work, and as I cycled them out for yard work. They were nice looking, comfortable, and handy with pockets and flexibility. They were made from durable material that was soft and held their color well. On top of all that they had co-ordinating tops and you could mix and match. I LOVED THEM AND BOUGHT A TON OF THEM OVER THE YEARS. Please bring them back!
Beverly Gonzalez on 04/12/2014:
Please bring back the Cabin Creek flat front pants.
Rena Devine on 06/26/2014:
I don't understand why you discontinued cabin creek denims and capris. I loved the way that fit as I can't wear anything that zips or buttons. Please consider bringing back or let me know the manufacture that makes these if they still do. I know there are a lot of unhappy customers.
Thank You
Rena Devine
Robin on 11/15/2014:
JC Penny's just lost a long time customer when they decided to get rid of Cabin Creek Jeans. If I am not a valued customer, then my money will be better spent elsewhere! Good luck with that business model.
Kathryn Pelzmann on 12/06/2014:
Bring back Cabin Creek pull on jeans please.
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StarStarEmpty StarEmpty StarEmpty Star
Discontinuing Cabin Creek Clothing
Posted by on
Rating: 2/51
I am very upset that JC Penney is discontinuing the Cabin Creek clothing. I, like many other women I am sure, love their blouses. I think this happened before and they received so many complaints, they brought the line back.

Not all women are young, there are more women my age...62...that enjoy wearing their blouses...not all of us can wear the clingy, blouson type clothes that are on the market nowadays.

Now I have to search both online and in person stores that carry clothes for us "younger" women...I think JC Penney will realize the loss, and it will be their loss.
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User Replies:
diane on 03/03/2012:
I totally agree. I've been trying to find out what company makes cabin creek clothes with no luck.
mary jennings on 03/20/2012:
I also am very disgruntled that they have discontinued these shirts. I emailed jcpenney and received a "deal-with-it" reply which tells me they don't care about customer dissatisfaction.
pam on 03/21/2012:
Agree. Have shopped Penneys for yrs. Went yesterday to get Cabin Creek pants and Easy Spirit shoes. Nope. Found shoes at Macy's fyi.
anov on 04/29/2012:
I love cabin creeks plus size capris--elastic waist band is great for older people. I am looking for the denium ones. Have searched the internet and no luck. Am very disappointed with the new format of catalogs that Penneys is sending out. Am happy not to be receiving a half dozen card stock discounts things in the mail. Just do it at the store and forget those mailings.
Louise on 05/16/2012:
I'm so disappointed. I've worn Cabin Creek shirts and pants for several years, and love the fit and comfort, not to mention the durability. I will probably find similar clothes elsewhere, but they will not compare. I don't think I'll find many things, if any,that I need at Penney's.
Mary on 06/01/2012:
This was a quality reasonably priced brand. I started wearing Cabin Creek in my mid-thirties and loved it ever since. This is a reason I shop at JCP. I just looked at their June catalog and it is confusing and the "best price" items were out of season merchandise. I also went to JCP a couple of weeks ago and the place look brighter, but their selection is down. I do like Sephora.
pat on 06/01/2012:
don't go to jcpenney anymore for clothes too trendy
mane morales on 07/03/2012:
I also disagree that jcpenney discontinue the cabin creek line. I was a very good customer buying cabin creek shoes for many years now I have to look for another store because I think there is no place for us the ones of 62 years old at JCP if I found some store who cares for us I would notify you.
Annie on 07/26/2012:
Cabin creek fits me well and have worn for years, please don't discontinue. I'm disappointed you would do this. Long time customer.
Bonnie on 08/17/2012:
will no longer shop at penneys until you bring back the cabin creek line of clothes!!!
Sharon on 11/23/2012:
I too am very disappointed that JCP has stopped carrying Cabin Creek clothing. In fact I am hugely disappointed in JCP period as many of the brands they used to sell have disappeared. I find I shop there a lot less than in the past. I feel it's their loss and maybe this is why their sales are way down!
Norma on 11/25/2012:
I agree with most of the ladies here. I am 60 and have a difficult time finding clothes at JCPenney's these days. In the past I purchased most of my clothes from them, but what they carry now is mainly for the younger crowd. Plus the quality is very poor. How disappointing. I was at their store today and didn't buy anything. I wish their management would read these posts and makes changes before they loose more customers.
barbara on 12/04/2012:
Retired from Penny's several years age. The stores were full of many different lines of apparral to choose from. Now they have cut to the bare bones??? and wonder why sales have bottomed out. Doesn't take a genius to figure that if you discontinue the lines that have kept you on top and just target a narrow trendy market you will be bankrupt in less than a year.
Sue on 01/21/2013:
Does anyone know where you can get the Cabin Creek canvas tie shoes now that JCP doesn't carry them?
Judy on 01/29/2013:
I hate JCP without Cabin Creek clothing. I had started wearing only Cabin Creek once I saw them online. I think JCP should consider making their customers happy. We want to wear what we like wearing, not what they want us to wear. I HATE most of their other clothing. We may as well now go to Wal Mart for clothing. Yuck.
Toni on 02/05/2013:
I am so upset that JCP is not carrying the Cabin Creek brand, especially the jeans. I have been wearing them for years and I hate to sacrifice the comfort. I believe in the long run JCP will regret not carring the brand. It seems that there are many many women that are upset by this decision. You need to let your customers know if there is anywhere else this line may be purchased.
unhappy in Pittsburgh on 02/06/2013:
Can't believe Cabin Creek shirts are gone. I have most solid colors and continued to buy any new colors when added. Most people complained about the lack of dark colors. Now there are none! I used to buy more items when shopping for new shirts. Now I am gone too. No more Penney's how sad.
Pat on 02/10/2013:
I will no longer shop jcp now that they droped Cabin Creek Clothes!!!!!!!!!!
Lisa on 03/02/2013:
I used to buy Cabin Creek shirts for work, they were comfortable, durable and fashionable. I enjoyed having a large selection of colors to choose from. I agree that the clothing selection at Penney's has become cheaper in quality. I feel certain that I will shop with Penney's less frequently as if I would find something I liked as much as Cabin Creek it would also be discontinued! Please bring Cabin Creek back!
P.J. on 03/10/2013:
Disappointed to hear JCP longer carries cabin creek oxford shirts! Myself along with many Cracker Barrel employees ALWAYS bought cabin creek oxford shirts!! I will agree the quality was not as good in the last 4 or 5 years BUT we still bought them!! PLEASE bring them back!
FB on 03/12/2013:
I love Cabin Creek Women's Denim jeans with the elastic waist. J. C. Penney, please bring them back.
Sheila on 03/19/2013:
I to always purchased cabin creek shirts for work from J C Penney. They lasted a long time. I am very upset with you J C Penney your sales are down but you take away items people are buying. Shame on you.
delma on 03/21/2013:
I really like the cabin creek shirts, they are the few that fit me nicely...have not found any to replace them, would sure like to see them come back!
Ellen on 03/22/2013:
I loved Cabin Creek elastic waist capris. They were well-made, and I still wear several pair that I ordered from their old catalogs about 5 years ago. I would so appreciate seeing Cabin Creek items in the Penneys stores again. Mature shoppers should be considered, too.
PeggySue on 03/25/2013:
I have worn the Cabin Creek twill pants in Talls for years. I am very disappointed JCP discontinued them. They also discontinued Gold Toe socks in the extended size. I have not bought anything at JCP since the revamping.
barby on 03/27/2013:
I just recently started wearing the oxford shirts and now I can't get them!!!! What a loss for JC penney,, they will be sorry later, cause obviously they have a large fan base! Come'on Penneys, listen to us!!!!
Marie on 03/31/2013:
I won't be shopping at JCP any longer. Why did they have to get rid of Cabin Creek items? Nothing much left for me to buy. I'm 62. I certainly see why their sales have fallen flat.
Isabela on 04/02/2013:
I have been buying the Cabin Creek oxford shirts for so many years! I can safely say that I have more than 10 of these shirts in my closed. I am retired now but I was a teacher and used to use one of these shirts every day of the week and was always complemented for the neatness of the look. It was a routine for me to check every Spring to buy new prints and new sizes because according to my weight gain or loss. So, you can't imagine my dissapointment when, I while ago, I went to JCPenney website to buy some of these shirts in a larger size because I have gained some weight and was sure I could find the perfect size as I've been doing for so many years. :(
J. Wells on 04/02/2013:
Had I know that Penney was closing out their Cabin Creek shirts that I've worn all of my life I would of bought 100 of them so I would have them to wear now. As it is mine are all worn out and look like h---. But I still wear them around the house holes and all. I'm thinking of taking one apart and using it as a pattern to make new ones for me. That is just how much I like them. I'm 70 years old and know what I like.
D.J. on 04/03/2013:
I read the comments, I to liked the CAbin Creek clothing, especially the oxford shirts, they fit me perfectly. Have not been able to find a shirt to replace them. What you have in the store are tops and shirts that are slinky and for the much younger group. I do not feel comfortable in a slinky shirt that clings to me!!! Please bring back those wonderful oxford shirts!!!
MML on 04/05/2013:
Had I known they were dropping the Cabin Creek shoes particlerly the Alice slip on shoes I would have stocked up. I wonder how many customers they've lost.
Peg on 04/06/2013:
I, too, have worn Cabin Creek oxford shirts every day for several years. Top quality. Have tried other brands but return them as they DO NOT compare. Please listen to your customers!
Lou on 04/08/2013:
I can't believe that you would discontinue the Cabin Creek Oxford women's shirts when so many of us loved them and have worn them for years. I hate the clothing that you are trying to make us my age wear and I'm 75. You are catering to the young and forgetting the family store that we all used to find what we wanted. From the looks of your stock, you are just hurting yourself and please bring back the Cabin Creek line including the purses before you lose everything you have gained all these years that I have shopped with you. Please listen to your customers, we need those blouse put back in stock. My credit card is of no used to me now that I can't get Cabin Creek so will probably just cancel it. Thank you for reconsidering our request.
Karen on 04/08/2013:
I loved Cabin Creek clothing. Is there anyway I can still buy it? I will not shop at JCPEnny's unless they bring this line back. I had every color of blouse they had and would LOVE to buy more. Please bring back this line. Thanks
Bonnie on 04/08/2013:
A search for Cabin Creek on JCP website says "It's so hard to say goodbye" Not for me! Until and unless JCP brings back Cabin Creek I will shop elsewhere. It really won't matter who is CEO
KMLP on 04/12/2013:
I just found out today...I went specifically to JCP to purchase several pairs of Cabin Creek Capris to find out they no longer sell the brand. I left the store empty handed and on a search elsewhere. JCP has lost my business until they return the Cabin Creek Brand to the store.
fhsch on 04/23/2013:
I have worn Cabin Creek clothing for at least 20 years and as a shorter middle aged female but not a tiny size I find it extremely difficult to find nice basic twills, jeans, shirts etc. and Cabin Creek was a great brand for casual/work attire.
Not everyone can wear clingy young styles! Shopping these days has become a big chore because the stores do not maintain the inventory in the stores, either. One of the downsides of the internet revolution.
Judy on 04/24/2013:
I, too, am so disappointed in JCP for discontinuing Cabin Creek clothing. I don't like the new styles that are out these days. I am a mature, (70 yrs old in 6 days) woman and am not interested in baring my bosom to the world. Hopefully we can find someplace else to buy Cabin Creek from.
Trel Kay on 05/03/2013:
Please bring back the Cabin Creek Oxfords. I promise I will buy at least 10 of these shirts a year.
Cindy on 05/03/2013:
It seems like everyone is saying the same thing...no reason to shop at JCP if they are not going to bring back the Cabin Creek line of clothing. Now they have a commercial out apologizing for all of the changes they have made. Ha...the only way they are getting me back is if they bring this line of clothing back. Bad move for them....I used to spend upwards of $200 a month at JCP
lilhall on 05/03/2013:
I don't sit down at a desk for work..so silk blouses are out...I've been using Cabin Creek shirts for work and home for years...any idea why JCP would give up a sure standard? Strange when they are having money trouble they would give up a item that is used across the country?? No wonder they are so troubled..no common sense
Joanne de on 05/03/2013:
I agree with all the comments. Olives cabin creek shirts and jeans.
Joanne on 05/07/2013:
I have worn Cabin Creek denim jeans with the elastic waist for years from JCP. They were always bargain priced making it possible to purchase three or four pair at a time. I couldn't believe they have been discontinued by JCP. I am so disappointed. I absolutely love these jeans and don't know where to buy them now. Guess I will have to find a new brand somewhere else. I have been a JCP customer for years and years. I wonder whose idea it was to discontinue this line. The same lame brain that did away with the coupons I suppose. I, also, do not like those catalogs that come with my newspaper advertising JCP clothes. They feature skinny little women and girls wearing those skinny pants. Let's be realistic, not all women have a figure to wear skinny pants. Please bring back Cabin Creek!!
Roxie on 05/07/2013:
Surely there is somewhere else that carries Cabin Creek clothes. I loved their capris and shorts!! Does ANYONE out there know????
Carol on 05/08/2013:
I also wore cabin creek clothing for years - in particular the elastic waist jeans. When JCP dropped these it was very disappointing and I have not been back to shop there since the middle of last year (2012). With the very recent management changes (at the top) I hope that JCP will make production changes and bring back some/all of the Cabin Creek line for all sizes/ages/shapes. I also hope that someone from JCP management/marketing will read this thread! Please consider it a free focus group.
Carol S on 05/10/2013:
I have Cabin Creek Capri Khakis I love and plenty of the oxford shirts. I also won't shop at JCP any longer unless they bring back that brand. I also looked elsewhere and that brand is nowhere to be found.
Ann F. on 05/13/2013:
Please bring back the Cabin Creek brand. I am 69 years old and love the oxford cloth shirts and the elastic waist pants. Very comfortable. I haven't shopped at Penney's since the brand was discontinued.
Kathy D on 05/17/2013:
Well, add me to the number of women who have stopped shopping at JCPenney because they discontinued their line of Cabin Creek clothing. JCPenney was where I always purchased most of my clothing. Cabin Creek was good quality and lasted a long time. I don't know what I'll do now. The Cabin Creek line was comfortable and fit well. I stopped in the store recently and walked out. There just isn't anything there for me. I am now an EX JCPenny customer. The clothes they sell now are just too darned ugly and the store caters to a younger crowd. Bad move JCP!
Ruth on 05/23/2013:
Hi, just keep posting that we want Cabin Creek clothing and East 5th back. These are great clothes and JCPenney needs to listen to their customers.
Jerry on 05/23/2013:
I am disgusted with JCP for neglecting the older customers that have hung in there with them for years and years. I'm 80 years old and don't need mini skirts or stuff for sexy teens. Give me some clothes for sexy REAL WOMEN!!!! I want my CABIN CREEK shirts and pants back!!!!!
Diana on 05/30/2013:
I want Cabin Creek shoes again at Penney's...
Toni on 05/31/2013:
I, too, and disappointed that JCP stopped carrying the Cabin Creek Oxford shirts. Hopefully JCP will realize their loss and bring this line of clothing back. I agree that when you walk into JCP, their stores are now very trendy and cater only to a very small group of younger women.
arlene on 05/31/2013:
Have worn cabin creek canvas shoes for years! So sorry penny's have disc. Them! Just discovered the Oxford shirts 3 years ago and loved them. I have 3 and would love more! I'm very disappointed with J C Penny's. Also found they have really downsized the sleepwear Dept.
Shell on 06/01/2013:
Booo! JCP...We obviously want these oxford shirts...especially plus sized...guess you don't care what your customers want.
Nancy on 06/05/2013:
I have worn the Cabin Creek elastic waist pants for years and am very disappointed that JC Penny stopped carrying these. A lot of times I would pick up other things when buying my pants there. That's over. No point in going there anymore. JC Penney can go away if they will no longer carry these.
B J Watts on 06/22/2013:
Penneys Buyers what are you thinking??????? No wonder your going down the drain!!!! Must be a young moron buying that doesn't know durability or style!!!I quit shopping Penneys when they made the weird ugly change!!!
KM on 06/24/2013:
JCPenney's has written off those of us who have kept it in business. My first purchase at JCP was in 1958. I will live to be over 100. They have lost my business and I encourage everyone I meet to insist on the old ways or let them go packing!
Rain on 06/29/2013:
I agree with each and everyone. I am 73 yrs. old and , also, have miissed the Cabin Creek shirts And jeans. I love the look of them. I have one pair of the navy jeans left that I have been wearing very sparingly. Also my daughter had a double mastectomy and loved those shirts because they didn't have the pleats on the frount. Would you please bring them back?
mj on 06/30/2013:
They sure have messed things up , I have shoppped since the 70's and starting wearing the cabin creek brand about 20 years ago maybe longer now no more oh well cc almost paid off because they have nothing I want to buy
gm on 07/01/2013:
I am disgusted. I loved wearing clothes by Cabin Creek. I always was a customer of JC Penney but not anymore since I cannot find the right clothes they have these days. I wish they would wake up and give people what they want.
dc on 07/02/2013:
I also am disappointed. Has anyone found Cabin Creek clothing in another store?
KL on 07/08/2013:
Try Coldwater Creek. They carry some Cabin Creek. I didn't realize until today jc penneys no longer carried Cabin Creek. Just goes to show how well that brand holds up. Bummer, hard to find tall clothing that fits well and is reasonably priced.
TSC on 07/10/2013:
I agree they need to bring Cabin Creek back. I can't find any other shirts that feel as good as cabin creek.
ckd on 07/17/2013:
I have been wearing Cabin Creek oxford shirts for 17 years! I am totally upset that JC Penney has discontinued the brand!!! They are comfortable, easy wear, and last through many washings!!! PLEASE!!! bring them back!!!
nell smith on 07/23/2013:
I have been wearing cabin creek tops for many years. now I need some and cannot find them. please bring them back to j.c. penney.
Jan Doak on 07/25/2013:
I am so mad at Penny's for discontinuing Cabin Creek. I have bought there clothing for years. Nothing else I can find compares . Who was the dummy who decided to replace quility goods with inferior ones? Fire him or her. I am so done with Penny's after a life long relationship. I am a very angry X customer.
Jan Doak on 07/25/2013:
J.C. Penny's deserve to go out of business. They have taken a fabulous store that filled many of every customers needs to one that now sucks. I do not even shop at Penny's any longer as there is nothing there I want any longer. What I did buy after the big change is pure China made junk. Being a tall middle age lady I loved Cabin Creek. In all your wisdom you did away with a fabulous brand which obviously many women loved. Can't wait to hear your are closing your doors forever.
Actually close all your stores and just bring back the phone and on line orders with all the old name brands via the good ole catolog. I am sure this would make a whole lot of people across the country very happy. We want our old Penny's back. This new one is just not working and is frankly just plain awful.
Upset Customer on 07/28/2013:
If Cabin Creek has folded....you'd better find someone willing to manufacture the Oxford shirt. Since it has been discontinued....I have not shopped at JCP and have encouraged my friends to follow suit. When will you listen to the middle aged woman???? We have the money and we spend it. Or NOT.
Missing Cabin Creek! on 07/28/2013:
I agree with many of the comments left here. Cabin Creek petite oxford shirts and pants are all I needed for dressing for work. I bought many, and they are such good quality that I have a few that are not quite too threadbare to wear - and wear them, I do! I find nothing left at JCP that comes close to the quality, good fit, comfort, and dependability of Cabin Creek. I cannot imagine that Cabin Creek would have folded as a company - there are so many of us that bought them exclusively! The current shirts are so thin (you have to wear a camisole underneath and it's too hot where I live for that!), do not fit, and are of terrible quality. Not to mention mostly polyester. Some entrepreneur out there should mimic Cabin Creek - they'd make a mint selling QUALITY clothes!
ep on 07/29/2013:
Not a very bring idea to removing Cabin Creek and Towncraft clothing from a store so many have come to love and only wear these brands.
Robin on 08/03/2013:
I used to shop @ Pennys all the time, never went anywhere else. But their clothing line in the last couple of yrs or so has gotton so sloppy. Some of their stuff looks like garage sale clothing, too "teenagy"! I too miss their cabin creek shoes and clothing. They really need to bring their standards back up. Just wait, they are going to go under. :(
LLK on 08/22/2013:
Groan. Miss the Oxford shirts soooo much! Cannot find anything to replace them. I've worn them for years. YEARS!! So bummed. Sure wish they'd bring them back.
Marcia on 08/25/2013:
Really miss the pants...I am always checking on eBay.
as of 8/24/13..they have put a line of Cabin Creek pants back..in 100 % polyester. If I wanted that..would use the low price catalogs for dirty work pants. Yuck
me on 08/29/2013:
I am thoroughly disappointed with jc penneys for discontinuing cabin creek clothes,please,please bring them back
Phacat on 09/06/2013:
Ditto, ditto, ditto !!!
Need the shirts on 09/22/2013:
There has to be some manufacturer who still makes these oxford like shirts. PLEASE tell us where we can buy them!
DJ on 10/02/2013:
I wish they would bring back their Cabin Creek Alice slip-on shoes. I absolutely loved them and all the ones I have are so beat up - but I keep wearing them. I had so many comments on what a nice looking shoe they were. They need to bring them back!!!!!
darianandbecky on 11/03/2013:
I'm a former JC Penney customer too. I stop in only to see if they've brought back Cabin Creek. These were great products in all respects: comfort, fit, prices, and quality. I've been forced to shop elsewhere because my jeans are wearing out but haven't found anything else as good.
sz on 01/27/2014:
And what about the Cabin Creek shoes. They are a favorite of my mothers
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Fathers Day 2012 Ad
Posted by on
Rating: 5/51
USA, KANSAS -- Penney's first stores did not bear his name but were called The Golden Rule stores. He bought his first in the small mining community of Kemmerer, Wyoming, in 1902. There he competed for customers with 21 saloons.

In the midst of the Great Depression, one of America's leading businessmen sank into a personal depression of his own. Now in his fifties, James Cash Penney had already built an empire of dry goods stores, dedicated to following the Golden Rule as a basic commercial principle. But when the economy caved in during the 1930s, Penney lost nearly everything--including his health.

I have found that unselfishness pays because it tends to engender unselfishness. --J. C. Penney

His parents had instilled in him a basic Christian faith that had given him the principles on which he had based his life and his business, yet now that faith was being tested. "I was at the end of my rope," he said later. "My business had crumbled, my communications with colleagues had faltered, and even my . . . wife and our children were estranged from me. It was all my fault." He was even contemplating suicide.

An old friend convinced him to enter a sanitarium in Battle Creek, Michigan. The rest and medical attention did him good, but there was another event that restored him spiritually. One morning he awoke too early for breakfast and was wandering the corridors when he heard a hymn he remembered from childhood.

Be not dismayed whate'er betide,
God will take care of you
All you need he will provide
God will take care of you

Following the sound, he stumbled upon a chapel filled with worshiping doctors and nurses. Someone read a Scripture passage: "Come unto me all you that are heavy laden, and I will give you rest." It was a moment of clarity for the hard-working entrepreneur. He had been striving all his life to honor God with his business, but now it was time to rest in the Lord's grace. "At that time something happened to me which I cannot explain," he said later. "It was a life-changing miracle, and I've been a different person ever since. I saw God in his glory and planned to be baptized and to join a church."

Over the next twelve hours, he experienced a kind of conversion. "Suddenly needing to be heard, I cried inwardly, 'Lord, will you take care of me? I can do nothing for myself!' . . . I felt I was passing out of darkness into light." The words "only believe" came to him. It was no longer about his own efforts, but God's. "In the midst of failure to believe, I was being helped back to believing."

Humble Beginnings
James Cash Penney (yes, that was his full name) learned about faith and business from his father, who served as the pastor of a small Primitive Baptist church in Hamilton, Missouri, and struggled to make a living off the family farm. At age 8, young Jim was told he would have to start buying his own clothes and earning his own money. Life was tough, his father said, and success only came through hard work and long hours. But things would turn out all right, he was told, if he just followed the Golden Rule, treating others with fairness and respect.

But things weren't working out so well for the elder Penney. He strongly urged his church to start a Sunday school, and that was an unpopular position there. As a result, the church dismissed him. That experience soured young Jim on the organized church. His faith would remain a personal thing most of his life.

As a teenager, J. C. Penney worked on surrounding farms. Shortly after he graduated from high school, his father, dying of tuberculosis, asked a friend to give his boy a steady job. So J. M. Hale, who owned a dry goods store in Hamilton, agreed to hire Jim at a salary of $2.27 a month. The young man worked hard as a clerk and learned all he could about the business. He seemed to have a knack for merchandising. Within two years, his pay increased twelve-fold.

Then came stunning news from his doctor. The TB that had claimed his father's life was now threatening him. The best thing for him was to move to a drier climate. So he moved to Colorado, buying a butcher shop in Longmont. That business hit hard times when he refused to give free liquor to his biggest client.

Then two significant things happened to J. C. Penney. He met a man who got him back into the dry goods business, and he met a woman who stole his heart. The business, called "The Golden Rule Store," gave him an exciting new commercial concept. The woman, named Berta, consented to marry him. Guided by the love of his new wife and the Golden Rule principle, the inspired young businessman began a journey that would take him to undreamed of success.

After clerking in one store, he helped a partner start a new store, and eventually he bought a Golden Rule store of his own in Kemmerer, Wyoming, in 1902. While he recognized that the Golden Rule was a "slogan of good publicity value," his also found it "a poignant link with my father's and my mother's ideals and injunctions." In his business practices he believed that with a basic aim of making money he could still serve the larger community with fair values and honest dealings.

He was just 26 when he bought that first store, in a mining town with a population of about 1,000. The company store (and the 21 saloons in town) offered credit, but Penney's store was cash-only. He felt he served the community better by keeping them from becoming indebted. Within five years, Penney opened two more stores, then three more. There were more than 30 within that first decade. Penney followed a training strategy that allowed managers to become part owners and then purchase their own stores. That's what his bosses had done for him, and now he returned the favor to others. Not only did this contribute to company morale, it allowed for steady expansion of a chain of stores that held to Penney's original principles.

The business incorporated in 1913 as J. C. Penney and Company, Inc. adopting seven business principles of fair pricing and good service. The seventh principle was "To test our every policy, method, and act in this wise: 'Does it square with what is right and just?'" More than a thousand stores were launched in the Roaring Twenties, and the growth even continued during the Depression. But Penney's own fortunes were not so bright. While the company prospered, he lost a bundle that he had invested in banks and real estate. That's what put him in the Michigan sanitarium in 1932.

In the years following his epiphany in that hospital chapel, Penney spoke often of that experience. He talked about the mistakes he made in trusting success rather than God. Privately, he mentioned his desire to be baptized and to join a church, but he put off those commitments until 1942 and 1950.

He lived and served until he was 95, frequently sharing a Bible verse he had memorized as a child and claimed as his favorite: "I have trusted in the Lord without wavering. Prove me, O Lord, and try me. Test my heart and my mind. For your steadfast love is before my eyes, and I will walk in faithfulness to you" (Psalms 26:1-2).

This is a short History of J C Penny! Why in the world would the CEO allow a Company with a beautiful history as this to start supporting Immorality by promoting the Homosexual agenda!! I feel sorry for him and I bet James Cash Penny is rolling over in his grave!!!!! What happened to J. C. Penny's 7 Business principles???? Especally #7... "To test our every policy, method, and act in this wise: 'Does it square with what is right and just?

Is The Company following the advice?
Read 39 RepliesAdd reply
User Replies:
BigAl on 06/06/2012:
Yes it is.
MDSasquatch on 06/06/2012:
I assume you are talking about the advertisement with two dads?

I don't normally shop at JCP, but will definitely avoid them now
trmn8r on 06/06/2012:
I believe that what is "right and just" is to treat people like people.

I don't spend a lot of time thinking about it, but the "Golden Rule" to me means treating others the way I want to be treated, which I agree with as a Christian.

The upshot of this is as a person I think that we should tolerate individual differences. Therefore I think JCP is on a pretty darned good course.

Unlike the previous reply, I will go out of my way to support JCP.
MDSasquatch on 06/06/2012:
two "dads" coming into JCP to shop is different than JCP using them to promote their business.
TLSmith on 06/06/2012:
I just went to jcp.com and-there is a father & son
lexophiliac on 06/06/2012:
Trust in the LORD with all your heart and lean not on your own understanding; in all your ways acknowledge him, and he will make your paths straight. – Proverbs 3:5-6
Comfortably_Numb on 06/06/2012:
do not judge so that you will not be judged. matthew 7:1
for in the way you judge, you will be judged; and by your standard of measure, it will be measured to you. matthew 7:2
Justice74 on 06/06/2012:
I shop for clothes that fit, and that are reasonably priced. I don't shop for clothes because of who endorses the product, or which political agenda it supports.
lexophiliac on 06/06/2012:
1 Corinthians 2:14-15

But the natural man receiveth not the things of the Spirit of God: for they are foolishness unto him: neither can he know them, because they are spiritually discerned.

But he that is spiritual judgeth all things, yet he himself is judged of no man.

This is a common mistake that we are not to criticize, yet scripture says we are to rebuke to correct and to guide those who are not walking right with God.

The man who receives the spirit from God can judge all things as he judges from the Spirit and not from human understanding therefore he judges the truth. What contradictions when we read the bible and take the message literally without any basis of why and when it was spoken.
Churro on 06/06/2012:
Nice write up but today JC Penny's is a publicly traded company and by law have a fiduciary responsibility to profit and not prophets. JCP isn't "promoting the homosexual agenda" (whatever that means) but rather trying to return to profitability for their shareholders. There's no morality considerations in publicly traded corporations and that's pretty much by law.

If you are offended by JCP’s advertising choices then by all means boycott them and spread the word for others to do the same. Let the free market hash this one out. The free market is never wrong.

Good luck with your crusade.
dan gordon on 06/06/2012:
I didn't know this website became an avenue for Christian bigotry? JC penney was also vehemently anti Semitic and employed almost no Jewish people unlike almost any other retailer in America. My favorite is the poster who said they never shop there but now will definitely not shop JCP. That will show them! And thanks to everyone for showing us the true way to Jesus!!
raven2010 on 06/06/2012:
I wasn't aware homosexuals had an "agenda".

Live and let live people. Your precious marriage is not threatened by same sex couples any more than it is threatened by that cute chick who lives on the corner and waves at your husband when he drives by.

Mario The Great on 06/06/2012:
Sounds like JCP has "An eye for a brown eye"


Yeah, I know my time is limited on this board, but we all have to have a sense of humor. After all, it's run by a bunch of prudish women.
ChuhBaca on 06/06/2012:
I think I will go to JC Penney tonight and make a purchase! Maybe pick up something for my wife as well.
jktshff1 on 06/06/2012:
Raven, my precious marriage is not threatened, it's the definition of same that is. I have no problem with people of different lifestiles celebrating their union with a name. It's not a marriage as it has been defined for centuries.
Call it Civil Union, Joining, whatever, but do not change the definition of a word simply because the libs want it.
Where does it stop?
raven2010 on 06/06/2012:
OK, and interracial marriage was banned until common sense took over.

Allowing same sex couples the same rights and benefits as opposite sex couples does not hurt, threaten, or lessen the marriage of the same sex couple.

Just my humble opinion.
lexophiliac on 06/06/2012:
dan gordon (06/06/2012)

"I didn't know this website became an avenue for Christian bigotry?"

Are you saying this website is a one-sided biased site that only tolerates bigoted liberal opinions and viewpoints and that opposing opinions and viewpoints aren't welcome here?
raven2010 on 06/06/2012:
I hope he isn't saying that lexo---we have had some healthy "opposite sides" debates on here lately.
Churro on 06/06/2012:
"marriage as it has been defined for centuries. "

The definition of 'marriage' has changed considerably over the centuries. Just off the top of my head polygamy, divorce and government sanction are pretty huge changes.

Quite frankly the government has no business regulating, sanctioning or anyway sticking their nose into what constitutes marriage. That's just ridiculous and as is the case when government sticks their nose in it ends up making a mess.

The only people who define my marriage is my wife and I. That's it. I don't need any religion, government or person to define it for me. And why would anybody want to?
lexophiliac on 06/06/2012:
Marriage was and is defined, sanctioned, and sanctified by God. All other unions, partnerships, joinings, etc. are just that, no more. A marriage they do not make, no matter who or what attempts to misappropriate or redefine it.
ChuhBaca on 06/06/2012:
Well said, Churro. The problem is, there are those that seek to interfere in matters that have no relevance to their lives and bring harm to nobody!

All because they believe it's against "God's will". It would seem to me that the creator of heaven and earth, of human-kind and their destiny, would not create gay people if it was not his (or her) will!

To deny them basic freedoms is to question God.
SteveWiginowski on 06/06/2012:
Churro, the reason the government would want to define marriage is probably partially due to tax reasons.
Mario The Great on 06/06/2012:
Lexi - what if you're Agnostic or an Atheist? Why is it that religious people want to force their beliefs on non-religious people OR better yet, force people into wars? More people have died in the name of God than anything else. Why does it seem that people like this are ignorant and close minded? Just saying.
Churro on 06/06/2012:
"Marriage was and is defined, sanctioned, and sanctified by God"

Can you provide that definition and which deity defined it?
lexophiliac on 06/06/2012:
Mario - What of it? Why is it that non-religious people want to force their beliefs on religious and spiritual people? Why is it they presume to know what God thinks and proceed to speak for Him, when He has already spoken? Why are they so ignorant and close-minded? Just asking.
Justice74 on 06/06/2012:
Marriage is a man-made concept.
lexophiliac on 06/06/2012:
Google it under biblical defs Churro. Source - The God of Abraham and Isaac.
Justice74 on 06/06/2012:
Did God make humans, or did humans make-up God?
trmn8r on 06/06/2012:
I haven't cracked open a bible in years. In reading these JCP threads, I find that my guidance comes in a feeling I know what is right and wrong in this case.

"Badges? We don't need no stinking badges!!!"
Steve-n-NorCal on 06/06/2012:
God, please save me from your followers.....
Mario The Great on 06/06/2012:
That was great Steve-n-NorCal! Apparently, it's far to difficult to simply turn the channel or not patronize a store that has values that they don't agree with. I couldn't care less if a store advertises homosexuality, bestiality, finality or whatever. If I don't agree with it, I keep my mouth shut and keep walking or clicking. People bash companies on here all of the time and the admins simply let them. Never bite the hand that feeds you, unless your the owner of a website, then really who cares?
jktshff1 on 06/06/2012:
Well put Steve
jktshff1 on 06/06/2012:
God has nothing to do with my thoughts on the subject. Heck, tax the churches since they get into politics.
ChuhBaca on 06/06/2012:
Jktshff1, good point. To me, this seems a legitimate question of keeping church and state separate. Instead of challenging an issue that REALLY violates the separation of church and state and discriminates against an entire segment of the population, we worry about whether Santa can be displayed at a government office.
onlooker on 06/06/2012:
This original posting was not really a complaint. It is more a personal opinion as to why they are not happy with JC Penny. Fortunately in USA, Kansas you have the right to choose where to shop. Do it.
Alain on 06/07/2012:
When I go to JC Penny, I'm looking for a product I like, with some quality and at a good price. If they have it, I'm buying it. When I want religion, I go to a church. If the church has a political Bishop and his friends yapping about politics, I want to see them taxed and I stop going to their church until they get back to religion. Just my opinion & 3 cents. Everyone else is free to have theirs, too.
Quizzy on 06/07/2012:
Wow Dan Gordon. What a snide, petty, inaoppropriate comment to the OP. That's like saying perhaps you can join your state's chapter of NAAMBLA, they're pretty enlightened too.
dan gordon on 06/07/2012:
if the sole reason a person won't shop in a store due to ads that show two guys, then a religion based on hating gays is totally appropriate.
prince caesar on 06/11/2012:
Well I have a feeling these people are from the one million moms group. I'm just so happy that the one million moms that SUPPORT JP Penny have more member than the one million moms against them. Its nice to know that MOST of America support differences, regardless of sexual orientation OR religion.
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Loopholes, extortion and poor delivery
Posted by on
KNOXVILLE, TENNESSEE -- I have always enjoyed the services of JC Pennys from getting my hair done monthly (130.00) to the wide variety of excellent merchandise. I cannot begin to tell how disappointed I have just been.

I purchased a sofa from JC Pennys after getting my hair done. I got a "specialty" color and was told it would take 4 to 6 weeks before it would be delivered. That was fine with me. I received my receipt and patiently awaited a sofa that was so very badly needed (mine is stuffed with at least 15 old blankets and comforters because the springs are completely busted).

Upon purchasing this sofa, I told the sales representative that I needed my old sofa pushed out to my garage (approximately 15 feet to push it out the door). I was told that would not be a problem. In addition I was interested in a recliner. The sales representative told me to call and order it when I could (provided it was before the delivery of the sofa was scheduled) and they would include it on the order. I took her for her word. Two weeks later I called and the sales representative in which I initially did business and she was not in. Unfortunately my time is much compromised (80 to 90 hour workweeks) so I asked for someone that could help me with purchasing the recliner so I did not miss the delivery window. The person I spoke to told me that would not be a problem, she took down my credit card information, and I thought the deal was sealed. About two weeks later, I received a call about the delivery of the sofa. I asked about the recliner that was supposed to go with it and guess what? It was not listed; in fact, it was not even ordered. Needless to say that left me quite worried as to where my credit card information went especially since the order was not placed. That initiated a mad scramble to talk to the sales rep, which I did. They were not able to locate who took down the information and more importantly, what they did with it but they were extremely helpful in placing the order for the recliner and making up the difference. At that point I was extremely pleased, at least until the couch was "delivered". Saturday 2/5/11 after receiving a call at work that the four-hour time frame for delivery was in effect and asking if I would be at home to receive delivery I hurried as much as I could and made it home. After being at home for 2 hours, I received a call that the delivery persons were finishing a delivery and would be at my house in 30 minutes. Bear in mind I have not had any sleep in 36 hours. An hour and a half later, they come in and I tell them about my old sofa. They told me they would not do that. They will assemble products causing them to be quite late for other appointments but they will not push a couch 15 feet out of a door. Then they start the issue that the couch would not fit through my living room door and that they would not take the door off the hinges because if something happened they would be liable. Well I was willing to take the door off the hinges, after all, all one needs to do is pound the pin out of the brackets then pound it back. I have done it before – NOT HARD and not a liable issue (no court would award a thing because the value is so low – for a hollow core door). The main issue and the stopping point for receiving the sofa was the removal of the other couch. Both simply would not fit. After they called JC Penny's delivery line, I spoke to the individual that would be cancelling the order. At that point, she told me that it was in the paperwork that the delivery personnel did not move furniture and that I was responsible for a 30% handling fee upon sending the sofa back. I was to pay 30% for being misled and according to that representative (unfortunately I was too upset to get her name) I was to pay because I did not read the fine print. I do need to say at this point that the delivery persons stated at least four times that Penny's sales reps needed to quit promising things that could not be delivered just so they could make a sale. That statement tells me one of two things; either they were trying to cover their butts because they were exploiting a gray area (this seems quite likely as they kept stressing the couch would not fit through the door trying to leave out the mention that I would take it off the hinges) or that this is a commonplace occurrence with J C Penny's. After I canceled the order and got off the phone I signed the paper the delivery persons handed to me then I told them to stop right there and give me the paper. I looked over the paperwork from J C Penny's and there was no mention of not moving furniture. There was mention of measuring to make sure the furniture would fit but as I said with the door off the hinges the sofa would fit, hell it would have fit through the sliding glass door for that matter. That tells me that they were trying to deny delivery based on pushing a sofa 15 feet. What the paper work did say was clear the area. Well how broad of a term is that? I did clear an area for them to walk through to deliver the sofa but apparently J C Penny's is trying to use that catch 22 as the extreme in that the sofa should have been removed as well. Well here it is PUT IN YOUR LITERATURE THAT YOU DO NOT MOVE FURNITURE! Exactly like that, no frills no loopholes and a perfect understanding between the customer and JC Penny's. Now I did call back and talk to another representative who did broach that exact argument which is frankly the same sort of argument that the stereotypical crooked type of sleazy used car salesman would use. In addition she flat out told me she could not give out the name of any of her supervisors so I could notify them of this issue. That is the action or non-action of a company that makes customer dissatisfaction a commonplace occurrence. It is also the action of a company that has no interest in improvement of any of their services. One must also wonder of the actions of the representative – was her statement true or was she covering her actions?

My response is simply this: JC Penny's would rather hold it incumbent upon their customers to bear the brunt of financial burden and personal sacrifice of time and disappointment due to a vague statement that creates a loophole large enough for an elephant to jump through and support the noncompliant nature of a delivery agency rather than to take it upon themselves and fix the issue and make it so that it would not happen again. When purchasing a car, a home, or an item funded by a loan I expect to read fine print and look for possible loopholes NOT when purchasing a sofa from my own funds. Am I to assume that anything purchased at Penny's requires a litigious approach because that is certainly what has happened in this case, in fact regarding this case one would need an attorney and a judge just to determine what "clear the area" entails.

Here it is concisely. I am having the sofa redelivered because I cannot afford to be extorted for 30%. I am going to bear the disappointment of not receiving a much needed and desired sofa when expected and sacrifice my personal time of which I have so very little to satisfy a company who simply doesn't give a damn about its customers. I honestly thought they did especially after the first issue was handled so eloquently. Now I know different. Now I know that the only thing I can expect from Penny's is that if they break it I buy it. I also know that the $130 per month I was spending to get my hair done will no longer be spent at JC Penny's. I also know that I have never run into a situation that a company has the mantra the customer is to be extorted and screwed. They may not say it but their actions certainly do.
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Kurizumaru on 02/07/2011:
I'm sorry you didn't read the fine print and are suffering a loss because of it. Unfortunately, it doesn't seem like their sales associates read the fine print either. My advice is to read the fine print on everything before signing it.
trmn8r on 02/07/2011:
I pay $19 including tip to have my hair done once every two months.
momsey on 02/07/2011:
Trmn8r, you're a man. You can't compare. Although $130 a month (at JCP) is a lot.
Anonymous on 02/07/2011:
I'm getting a hair cut at Great Clips tomorrow for 12 bucks. Even that is allot for me lol
trmn8r on 02/07/2011:
I can do anything I want (:
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Fake sales at JCPenney
Posted by on
BRONX, NEW YORK -- In reference to the complaint against JCPenney at Bay Plaza Mall, 100 Baychester Avenue, Bronx NY 10475

My wife and I were buying blinds for our home and noticed a 70% off sale at JCPenney. The measurements were entered in at a computer in the back, and the sale completed at the register up front. We wanted to shop the price around so we priced out one blind. At Home Depot the price of a 30" x 53" Bali Casual classic white satin pinstripe shade was 150.00. At JCPenney the price for the same exact shade is $566.00. Which seemed outrageous. But an "Event Retail price" was applied at the computer at the back which brought it down to $169.80. Still not competitive enough with Home Depot. That's when the manager, Henry moss stepped in and told me that the 169.80 had not yet received the 70% off. I pointed out the math and said that it looks as if it had. 169.80 happens to be 70% off of $566.00. He re-iterated and told me that the 70% off cannot be applied until the order gets to the register up front and rung up. To which I said let's ring it up and void it so I can see the price (which should come to about $50.00) Henry Moss told me that if he voids the order I will be charged 25% of the price.

Also seemingly outrageous. I said "How do I know if I want it if I don't know the price?" And in front of 2 other employees pointed to the 169.80 and said "I swear to you 70% will come off of this price when you ring it up."' Just a little background, I have my MBA in finance from NYU, my wife who was also present, is the senior marketing director for credit cards at Citigroup. If there is one thing we know it's numbers. There was no misunderstanding. Henry made it clear at least three times. The information given to us by your manager was false.

I took all of the measurements around my house (14 windows) and drove back to JCPenney the following day. My wife and I spent 2 hours logging in the information into a computer in the back. It took this long because the woman who helped me was painfully untrained and had to re-enter the information several times. When the offer did not stand at the front register I demanded to speak to Henry Moss, but he was not around. I got passed around to a few employees landing at [snip] who took the information, left for an hour and came back telling us there was nothing she could do. 3 hours and 30 minutes total of my time in the store. The employees who were present at the time Henry told me about the price coming off at the register could not recall any details about the night before. I feel like I was reeled into making this huge investment just so Henry Moss or one of the employees could make a commission.

It also seems as if the price of the shades was jacked up to $566.00 so that JCPenney could bring the price down to a competitive level and call it a 70% off sale. I will be contacting Bali to investigate the possible price fixing.
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Dukeboy17 on 05/23/2009:
I had the same problem with JCPenney. I was attempting to purchase the Bali Faux Wood blinds. The sales lady gave me a price of $78/window after the 70% off sale and 15% off for some survey. After I looked at Home Depot I started questioning some things. Home Depot's standard price was $97/window. JCPenney's price was $307/window. When I talked to the sales lady at JCPenney about this she had to put me on hold and talk to somebody about it. She came back on the phone and told me the difference in price was because of "superior customer service". I told her there is no way in the world there can be that big of price difference between companies. She then proceeded to say that there was lifetime warranty on the blinds through JCPenney. Upon further questioning, the only thing that would be free is the shipping of the product back to the company. I will buy from Home Depot due to this deceptive advertising scheme.
dajjo on 06/10/2010:
I concur, I saw the advertisement for 70% off bali products. I went to store and setup a measurement appointment to order the bali shutters. Out of curiosity I also had the saleperson run a dummy quote on a 72 x 72 shutter. The original price of one shutter came out to be outrageous amount around 2520 and after 70% off it was 756. I did the same thing went to lowes and the price of same shutter 72x72 over there was 718 which is REGULAR price and not sale price. When I went back to JC penney and told them about the lowes price, she said really?

I wonder if someone has 20 such windows and do not get the sale price at JCP he or she will end up spending 50,000 for shutters. I ended up cancelling my measurement appt with them.
squat22 on 01/01/2012:
People, people, people.....don't you get it? There is NO sales at JCP. Its all priced at an amount that lets them get what it is really worth when they add the 50-70% off crap. If you see a sweater in a dept. that says "$60"....but it looks like a "$20" sweater.....then you get to the register to pay for it and they ring it up at $19.99.....you "think" you're getting a deal, but you're just getting what they want you to get....the sweater. Think the next time you believe that JCP has good sales, and then ask yourself is it really a sale....or a sales tactic!
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Mental Harassment By LOSS Prevention
Posted by on
ARCADIA, CALIFORNIA -- On June 19,2009 me and my sister were shopping at JC Penny, Arcadia CA. We first went to the clothing department and then to the fragrance where I smelled 1 perfume and I grabbed the other 2. The perfumes were right in my hand. Me and my sister then went to the fitting room to try on clothes and left the clothes in the fitting room and brought one pant and the perfumes outside. The perfumes were right in my hand, clearly visible to everyone. I took the perfumes back to the fragrance department and kept them on top of the gift box sets of perfumes. Me and my sister then left those pants right there as we planned not to buy it as we barely came shopping from Nordstroms and we decided to walk out of the door.

The moment my sister stepped outside the door, I was next but I still had the door opened as there was a lady behind me so that she could walk out as well and when that lady takes out a badge from her pocket and shows it to me and tells me "LOSS PREVENTION", "YOU BOTH NEED TO STEP INSIDE THE STORE". she meant me and my sister. we both stepped inside and she told us to follow her and we did. On our way, I asked her politely wat is this regarding but she said she can not tell me at this time. she then asked me if I have my id on me? my purse was all opened and I just touched my purse because I wanted to see if I have my Drivers license here or in the car and the same moment, she tells me "hey don't touch your purse". my sister then said something to me in our own language and she told us " you can not talk". I really felt very embaraced as in front of all the other customers and associates, she was telling us all that and people were watching us how we were taken in the store.

It was that lady ( Michelle Loss Prevention's Senior Manager)who stopped us, 1 another associate (Christina) and another Loss Prevention aSSOCIATE (Anna Ruiz) taking both of us in there room. when we entered their room, which was a small room by the dock, the lady ( Michelle) took our cell phones, my car keys from us and asked us to keep our purses on the table. both of us did whatever she said and the other lady Anna Ruiz asked both of us to be seated at the desks nearby, on 2 oppositte corners in an insulting way like- come on, one needs to be seated here and the other one in that corner. Trust me I was never treated like that in my life ever. The lady Michelle then told us that she is going to be searching our purses and she did. She then asked us if we have something on us that belongs to Pennies. we both said no. she then left the room and had another Associate (Christina) watch me and my sister. it was really boring and my phone at the first was ringing, but I was not allowed to answer that call. Then I got up and there was a dark black coloured glass in front of me and I was looking in there and fixing my hair when that associate CHristina told me I need to sit down right now. Oh my god I was like as if I had created a murder plan and they found out and that's why they are treating me like that. On top me and my sister were wearing dresses that had no pockets even so there was no point that we had something on ourselves. Well then I asked Anna Ruiz, the other Loss Prevention associate If you could please tell me what is this regarding? she was so rude and tells me " you need to wait and when she(Michelle) comes back, she is going to talk to you".
I stood quiet because at this point I didn't even know why I was there for. well then Michelle the mangaer came and asked me "WHAT DID YOU DO WITH THE OTHER BOX OF PERFUME THAT YOU HAD?".

I told her where I put both the perfumes, on top of the perfume gift set right on the corner table one on top of the other, both of them together and I also offered her that I could even go with her and show it to her. she said she went and looked and it wasn't there but she will go and look exactly where I told her. she left the room and went and looked and then came back after good 10-15 minutes and telling me they found it and we could go. I asked her where did she find it and she told me it was not there were I had told her because the ASSOCIATE working in that department had put it away where it belonged. I was like oh my god, you guys should have asked me at first that this is the case and I would have told you and you would not have wasted my 45 minutes and I wouldn't have faced that insult. she said that is the policy. I asked her what kind of a policy to stop and bring anyone in there and start harassing and once proved the customer is innocent, just say to leave and that's it. I asked her why did she think I had the perfume on me? she then started telling me she knows when I smelled the first perfume and after that grabbed 2 perfumes.

So this shows there focus was totally on me. I asked her if she saw me grabbing the perfumes then why did she not see me putting the perfumes away and that also in the perfume department and not anywhere else and also right in front of the camera. that means she had seen but she just wanted to harass me and she told me she was not the one watching the cameras, it was someone else. I said I am not concerned with whom it was but you guys were focusing on me so how could you do that. How could you stop me for no reason? that lady Michelle did not apologize even once and when I asked her I need to talk to the store manager and she said she is not in yet but when I insisted she asked some another manager Rebecca to come in and I spoke to her and she went and talked to the store manager over there and gave me her number and when I asked I was given the District Loss Prevention manager's number. Rebecca the supervisor or the manager apologized from me but the loss prevention ladies did not even apologize for once. she was just telling me that is the procedure? she also told me at the end that because I don't have the perfumes, that is why they didn't call the cops and didn't get me arrested and I am not handcuffed. How did her thing make sense at this time of letting me know about all this when know everyone knows I am innocent. I told her that the associates who had seen me walking with them to her office, imagine what are they thinking about me when almost all of them know me. she told me that "this is not what our associates think ? well think why would they even think that? " I asked her OK then what do you think they were thinking that you are taking me with you because we are going to a party tonight and we are going to talk about it or you are going to offer me a job and that's why you took me in with you with 2 more associates accompaning us. I then told her that I have worked at Macys before and trust me they are not like that. never in the history I have ever heard or that I know that ever caught any innocent. Michelle quick to turn back and say "how do you know, this is the policy and Macys does that as well. I am so in love with Macys that I told her not to say like that about Macys as Macys has a name and fame and they are known for it" at that time she started laughing and proved if I was an idiot telling her all that.

In a way they were not at all courteous, I felt very insulted. but I am taking this matter very seriously. This ordeal could have been handled with more dignity and respect. She could have easily asked me at the first if not outside then may be when we entered her room, that we accuse you of stealing the perfume, where is that?' I have not been able to sleep even after taking sleeping pills. this thing is haunting me, really killing me. how would I get over all this? such great insult.

Is this really JC Penny's policy of harassing customers? why was I considered a thief only because I had the perfumes in my hand and I walked in the store with those and kept them back where they belonged? how would I get over that thing? who would tell all the customers that passed by and the associates who were there that I was innocent because by the time I got out of the store, it was closed. no one was there. LOSS PREVENTION ASSOCIATES not even courteous enough to apologize.

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jktshff1 on 06/21/2009:
You need to take a little responsibility here. It's not wise to carry small non clothing items in a fitting room. I could see where that would set off some security alarms.
That being said, I would have in no way followed them without them explaining where we were going and why they wanted me to comply.
MaggieMcT on 06/21/2009:
I worked retail for years, and our policy was that our Loss Prevention could only stop someone if they actually SAW them take/conceal the merchandise, and also kept the person in view until they walked out the door. If there was any break in that chain, we risked being sue for false arrest.

I would write their corporate office about this, and also file a complaint with the BBB.
Skye on 06/21/2009:
Good advice jktshff1.

Maggie, the BBB is not your friend.
Soaring Consumer on 06/21/2009:
I also suggest filing a police report, as this is false imprisonment.
MaggieMcT on 06/21/2009:
Skye, it still doesn't hurt to have a complaint on file at the BBB.
Skye on 06/21/2009:
Hi Maggie,

Do you know how the BBB operates?? They are not for the people. Companies pay to advertise and get a BBB rating. As long as the BBB gets paid, no matter what complaints are made against a company, they will be swept under the rug.

Believe me, insider information at its best.
tnchuck100 on 06/21/2009:
People, please listen to Skye on this BBB issue. They are NOT for the consumer. That is only a guise to fool people into trusting their credibility. As with any other for-profit business they will follow the money. A good rating can easily be bought.

Filing a report with them cannot hurt. But it probably won't help much if the company buys out the bad ones.
MRM on 06/21/2009:
I did not know how the BBB operates. Thanks for the heads up!
Ben There on 06/21/2009:
BBB = Buy Better Branding
BokiBean on 06/21/2009:
I'm still going to put some faith in BBB when a consumer has a complaint and has few options. They will notify the business that there IS a complaint and they can't just blow it off.
Anonymous on 06/21/2009:
You said yourself (in very looooong running sentences with no punctuation that made it hard to read) that you put the PERFUME back where it belonged, but not the PANTS. You said you left the one pair of pants laying THERE...Where is there? I think you set this in motion by taking non clothing items in the dressing room area.

That said, you could have left anytime, and you did not have to give up your cell phone or allow a purse search. You allowed this abuse. You should have held onto your belongings and demanded either an explanation or left.

madconsumer on 06/21/2009:
there was no false imprisonment here. they were accused of theft, they were detained, proved innocent, and allowed to leave. all under 1 hour. I am sure jc pennies would like a police report too.
Skye on 06/21/2009:
Hi ya Boki,

The BBB and Rippedoff Report.com, both are in bed together, and have many complaints against them. I found this site through Ripped off report, people were promoting it there, while complaining about the BBB and Ripped off Report. My cousin works for the BBB, and gives me the insider information. Plus, nobody leaves working for BBB, until they die, lol. It's a cushy job.
BokiBean on 06/21/2009:
Skye, that is so disappointing.
Skye on 06/21/2009:
I know Boki. I used to hold the BBB in high regards. Not anymore.
Nohandle on 06/21/2009:
Perhaps I'm misunderstanding the issue but I assure you if someone from security request I follow them back to a room I would follow like a little puppy. NEVER would it occur to me to demand my rights nor anything else. I'd just wonder why in the world I was called back and would comply with whatever they asked. Perhaps because this sort of thing has never happened to me or perhaps because I make darn certain I don't cause any employee to question my behaviour.
Skye on 06/21/2009:
Hey C20, I think I found your girlfriends bra in one of the dressing rooms. I went to try on some bra's and someone left a bra, and empty box of a new bra.

Just kidding about your girlfriend, but I did find an old bra and new box, someone took the new bra, and left the old one. I guess they figured it was an even trade in.
Anonymous on 06/21/2009:
Right Nohandle!! I in no way would follow loss prevention back into a room where I had no control. If they feel the need to stop I would walk to the nearest register and call the police using my cell phone and wait for them to arrive. They want to stop me from using my cell phone? Let them try. It would be the biggest mistake they ever made.
MRM on 06/21/2009:
I see, I see, there will be hell to pay, right John!
Anonymous on 06/21/2009:
It's highly possible you did Skye, but please don't mention it to my wife.
BokiBean on 06/21/2009:
Nohandle, I'd do the same thing. Is it possible to refuse to go back into an "interrogation room"? Somebody clue me in.
Anonymous on 06/21/2009:
If someone in a retail store touches me? Dang right! >:-) If I haven't laid a hand on them they'd best not lay one on me.
Anonymous on 06/21/2009:
Sure it is Boki, you can actually refuse to go back into the store. They can place you under citizens arrest but by then you would be on the phone to the police anyway.
Skye on 06/21/2009:
Mums the word C20 :)
BokiBean on 06/21/2009:
That's extremely helpful to know.. I know they have to stop people outside the store if they suspect shoplifting, but I didn't know "the suspect" could refuse to go back in with them.
Skye on 06/21/2009:
I don't understand how anyone would even attempt to steal anything these days with all the cameras. OP, I'm am not implying that's what you were up to.

I've never stolen anything in my life. My parents would of just made me bring it back, pure humiliation. I just am a big chicken. Besides at my age, being arrested is nothing I want on my resume!
Anonymous on 06/21/2009:
Loss prevention has gone into hyperdrive and to a certain extent I understand why. Like Maggie who wrote above, when I worked retail no customer was to be stopped unless we witnessed them concealing an item. There was no, well we thought we saw them conceal it. You had to know which aisle they were on, what the item was, and where they concealed it. If you lost visual contact with them at any time, they were not to be stopped.
Anonymous on 06/21/2009:
Thanks Skye! lol
Amaan on 06/21/2009:
Thank you guys. it was really very helpful. I will for sure go to the police today and make a complaint. Hopefully they don't say its late and will also get in touch with their Corporate Office
Carmen.Liz on 09/28/2009:
You need to relax. It was a mistake. You're thinking too much into it. And the sleeping pill thing... I actually have insomnia. You need to lay down and close your eyes as soon as you take the pills or they won't work. And by all means DO NOT MIX THEM! If you haven't yet, try Ambien. It's the only one that works for me.
skipshrink on 02/07/2010:
JCP LP policy says that the 'officer' making the arrest should have apologized and that the officer will be fired for a "bad stop".
This said, nothing will happen unless you complain.
secondly you do have grounds to sue and Penneys will pay out before it gets to far ....

I know this because it happen to me .....

Skye on 02/07/2010:
Not everything is a lawsuit or a big windfall bonanza.
Starlord on 02/07/2010:
Am I the only one who saw in the OP that they did not intend to buy anything? If you did not intend to buy anything, then your actions were very suspicious, not to mention the fact that if you did not intend to buy anything, then you are not a customer. IMHO, you were screwing with the LPAs, purposely giving them the impression you were shoplifting. I once had a couple of smart-aleckey teen girls do the same thing in a store where I was working as an LPA. When the mother of one of them arrived, the girls broke down and admitted they were just trying to get an LPA fired.
LP Dude on 08/11/2011:
I've been working loss prevention for over 7 years. I take my job seriously and it really irriates me to see bad LPS making stupid decicions. You, and anyone else who has been wrongfully stopped and deatined should definitely seek legeal representation. I've been told at multiple retailers when someone who was detained for no reason, is automatically offerd $50,000 settelemtns. We are told we make million dollar decisions. I hate thieves, but I hate bad LPs more. Donn't let retailers do this to you. Call a lawyer. Your going to get paid :) oh and btw, I have first hand knowldege of this retailer. If you did or do bring a lawsuit, everyone involved will loose there job, and honestly, they should. And on behalf of the thounsands of us that do our job right and take it seriuously, I'm sorry ou had to go through that.
JustSaying on 12/08/2011:
So let me see if I got this right.After you've already shopped, you went into another store right before closing,picked out a bunch of clothes,a pair of pants you PLANNED on not buying, and perfumes then went into a fitting room.Hmmm,Why would you take perfumes into the fittingroom along with merchandise you PLANNED on not buying?Also, why did you leave everything in the fittingroom EXCEPT the pants you PLANNED on not buying? Were the perfumes really in "plain sight" or were the pants you PLANNED on not buying perhaps get in the way? You never mentioned you were told that you were arrested. You could've left at anytime,right? So why didn't you? Unless you had more than not buying those pants in your PLAN before you walked into that store. Just saying.
JustSaying on 12/09/2011:
LP Dude,you worked LP for 7 years?Maybe you should read the post from the LP point of view.Let me know if you see the flaws.
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Misleading Coupons
Posted by on
Rating: 1/51
GREENSBORO / FOUR SEASONS MALL, NORTH CAROLINA -- On December 23rd I went to JC Penney to use a coupon given to me by an employee at Hanes Mall after I purchased approximately $87.00 the previous week. I decided to go to Four Seasons Mall, as sometimes the merchandise is a bit different, and I needed to use my coupon for $10.00 of $20.00 purchase by 12/24. I first went to the Men's Department, and was going to use the coupon on a $23.00 flannel shirt. However, it was on clearance, so the coupon would not work. (It was in fine print that the coupon could not be used on clearance items, and I had seen other shoppers who had a coupon for $10.00 of $25.00 using their coupon on clearance.

So, I decided to go downstairs found some hair products and a shirt, both of which were not on clearance, but was told I could not use my 20 percent off coupon with my $10.00 coupon. The items individually did not add up to $20.00 so I had to look for something else. I went to jewelry and found a ring for $17.99 and a bracelet for $7.99, neither of which were on clearance. I went to the junior register, to check out, and was going to leave out the junior's door, as I was finally finished, only to find for some reason the ring, which was not on clearance, rang up at her register as if it were clearance. So she sent me to jewelry. I have now been upstairs, and to 3 separate checkouts. I have been at the store for two hours. I go to the jewelry counter and the lady there sends me to another register. Finally I find an employee that is willing to help me. She scans the ring which comes up $17.99, not on clearance, but is willing to help me find something else to go with it., There is a box of candy at the register, so I ask about that. She rings it up, scans my coupon, and then reads in fine print that candy is an exclusion.

Finally, I ask to speak to a manager on duty, and the MOD has her scan the ring at $26.00 with a discount so that I end up paying $10.00. I was a former employee of JC Penney at Hanes Mall, and we were told to always satisfy the customer. "Customer First" was the motto we were always told to go by. We could not give away the store, but we could make manual changes on the register, to make the customer happy, i.e. price modifications, and manually discounting $10.00 for a coupon, if that was what it took. I think that the coupon was totally misleading and there were a lot of things employees could have done without my having to go through all those registers, and waste my time, which is valuable.

I feel that I should in some way be compensated for this horrible experience.

Thank you.
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User Replies:
Paul on 12/26/2013:
Coupons such as 50% off are very likely going to have conditions. You mention a 20% off coupon, and you couldn't combine it with $10 off $20 - not surprising at all, because otherwise the shopper could pay $6 for a $20 item ($4 off plus another $10). It also is no surprise that these coupons could not be used on clearance items or candy. It sounds like a good portion of the difficulty was in expectations.

I myself have had odd experiences with discounts at JCP - as a stockholder I find it concerning that the register may not ring up what I expect from the shelf tags and advertising.

I don't know what kind of compensation could be given at this point. It sounds like you may have gotten $26 of merchandise for $10, but that isn't clear.
FoDaddy19 on 12/26/2013:
You got what the coupon stated apparently, I don't think you owed any compensation. And it's practically unheard of for coupons to stack outside of a grocery store, If you worked in retail, I'm surprised that you didn't already know that.
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Why discontinue Women's Cabin Creek denim pants??!
Posted by on
Rating: 1/51
LANSING -- Cabin Creek denim pants, women's size, numbers on tag: 7536, 37904, 984 5911 I must have these pants. The Alfred Dunner are very low quality, and I will not purchase them. I have been buying Penny's Cabin Creek jeans for years now, and they are wonderful pants, they even have a little cellphone pocket on the right side. I can't figure out how to purchase them online. Please help me.
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User Replies:
Me too, where is my Cabin Creek!!! on 10/01/2012:
Cabin Creek is gone along with St John's Bay and all the other brands I bought. I have no reason to step foot in that store anymore. The tried and true brands are gone.
melissa253 on 10/02/2012:
A lot of clothing companies are doing away with what I call 'their old fogey clothing line'.
heartland on 10/02/2012:
Yep, our under-30 crazed culture only caters to butt-crack showing or tight legging style "jeans", dismissing jeans and pants made to fit normally at the waist with reasonably cut legs as "mom" jeans.
Not even cotton anymore, spandex and polyester. Best to hit the outdoor stores like L.L. Bean to get a decent pair of pants that fits normally and comfortably. Or try QVC that doesn't mind catering to "old fogeys" who actually have work to do and need to be able to sit, breathe, and bend over without their a$$ hanging out.
melissa253 on 10/03/2012:
If you want 'good fitting' jeans from yesteryear, you should go to Goodwill when they have their $.99 jeans sale. They do it about once a month.
Sybil on 10/10/2012:
I totally agree with the above comments. JCP has lost its mind. No wonder their profits are down.
Sue on 10/11/2012:
I agree with all the comments above. Cabin Creek jeans were the only jeans I wore. Also I don't like what they've done with the underware section. I probably won't be doing much shopping at Penney's from now on, unless things change.
Lorelei on 10/19/2012:
Same here! I NEED a return of Cabin Creek slacks. They are the only ones that really work well for me. I think I could get rich if I could find the fabric and make them for ya'll! Penneys...BRING THEM BACK!
Becky on 10/30/2012:
I was puzzled the last time I went to JCP and could not locate any Cabin Creek jeans. I didn't realize they had discontinued them. No reason for me to shop there again. Mine are in desperate need of replacement so guess I will be looking elsewhere. Bring them back!!
Carol on 11/16/2012:
Same here been wearing Cabin Creeks jeans for years and now I will not set foot in JCP. I can and will not wear those skinny jeans and it's a shame that all the stores cater to the young and dumb.
Jeanette on 11/23/2012:
Because of a catheter in my belly, I need pants with elastic waist and found Cabin Creek to be the most comfortable and economical jeans for me. JCP should know that we shop other depts beside Cabin Creek and when I shop elsewhere, I'll just make all my purchases at one store and it won't be JCP.
Joanne on 12/10/2012:
Totally agree. Cabin Creek are the only jeans for me. No reason to shop at JCP now, when other stores will have the other items I want. Listen to your customers and bring them back!
Libby on 01/01/2013:
Bring back ALL the Cabin Creek Products, I loved the jeans, capris and twill pants, also their shoes and purses.I've not been doing much shopping there since they discontinued them. So, if you want my business bring Cabin Creek merchandise BACK.
Sheryl J. on 01/05/2013:
Why doesn't a corporation LISTEN to it's customers anymore? Cabin Creek was a brand you could buy and use with confidence and satisfaction! AND the price was right!
Sell more...make more...sell more...make more...GET IT J.C. Penney? Evidently you don't, amd a bunch of stuffed shirts are sitting around wringing their fat little hands, "What has happened to our profit margin?? Why aren't customers coming in???"
Well, you won't have to worry much longer, you are destined to fail. Goodbye old (read...DUMB) friend.
Linda G on 01/13/2013:
Cabin Creek denim leggings jeans are the only jeans I have been wearing for the last ten years............they are the best and now discontinued???? JCPenney, what are you doing? you are losing your customer base. Also, every year I bought Cabin Creek cable sweaters. All of your conservative women's clothing is gone and replaced with brightly colored cheap looking clothing. Bring it back or lose customers!!!
Kristi H. on 01/18/2013:
I haven't been in a JCP store since I found out they discontinued my Cabin Creek jeans. Obviously many of us like our "Mom jeans" and the powers that be will not make us feel guilty about it. Recommend y'all try LLBean. They make a good elastic waite jean, just alittle pricey.
Sue R. on 01/22/2013:
Totally agree with everyone's thoughts on this noting being a good business decision on JCP's part, really miss not being able to buy jeans by Cabin Creek anymore. Now I have to start all overlooking for jeans that fit me. Thanks for the suggestion to try LLBean.
Kathy E. on 01/23/2013:
Didn't realize the Cabin Creek jeans had disappeared from Penney's. They were the only ones that fit well. I have bought them for years and now I have to search for a good pair that fits. J.C. Penneys look like they are going out of business and now I know why. No need for me to go there anymore.
Mary on 01/31/2013:
Loved Cabin Creek jeans - have worn them for years. Disappointed that J.C. Penney's no longer offers this product. Will check out LLBean.
VJ on 02/05/2013:
I,too,have loved and enjoyed wearing Cabin Creek jeans,particularly the pull-on jeans. I also miss the catalog. I used to shop the catalog faithfully. Occasionally to find something I was looking for, I would need to go the store. I did most of my shopping from the catalog. No problems whatsoever with finding the perfect size and I only had to return an order maybe once or twice, and that would be due to an inferior product.The last remodel on the stores has left me overwhelmed when I walk through the doors. I long for the "old" JCP.
Mary on 02/09/2013:
I agree with all of the comments above and am at a loss as to why would you, JCP, discontinue such a good seller. And, like the others, will make my purchases elsewhere. Dunner jeans just do not have it!
mkf on 02/13/2013:
Please bring back Cabin Creek and St Johns apparel line to JCP, Keep in mind Murphy's Law not broke don't fix, maybe need to take a survey of community and shoppers before changing company tactics,changes are OK but be smart about it
Pat on 03/01/2013:
I agree with all the comments, we need our Cabin Creek elastic waist jeans back I haven't shopped Penny's since and won't!Penny's please do something for your customers and gain your store back!
Jackie on 03/08/2013:
I definitely agree with all of the above comments. Cabin Creek Jeans and Twill pants were the only affordable petite pants that fit me well. The twill pants were perfect for work or play. I also miss St. John's Bay sweaters. I haven't really shopped at J.C. Penney since these changes occurred. Please bring back the complete Cabin Creek and St. John's Bay lines. If the CEO brings back these lines, profits will soar! I will resume shopping frequently at Penney's.
cas on 03/09/2013:
Please bring back cabin creek pants. I only wear them and I need new ones!
KathyF on 03/10/2013:
Absolutely agree with all above comments on Cabin Creek Jeans......please JCP bring them back.....best fitting jeans around for "mom" jeans..is there anywhere else selling this brand jean???????????????????
LindaM on 03/11/2013:
Very upset. I too think Cabin Creek jeans and Twill pants are hard to beat. Now I can't find them....Please bring back.
Dorothy on 03/16/2013:
What a disappointment not to be able to purchase my favorite Cabin Creek Jeans:( I haven't stepped foot in a JC Penney store since they removed them from their stock.
JC Penney has slapped older shoppers in the face:(
Virginia on 03/19/2013:
I totally agree with the above comments re/JCP. I love all of the Cabin Creek brand items, especially the oxford shirts. I have no idea what the management of JCP was thinking when they revamped their stores to the current style. I don't even bother to look at their ads in the newspaper or waste time going into the store to shop. Who do they think will buy pants that show a part of your behind when you bend over?
Nancy on 03/19/2013:
My mother has worn cabin creek shoes for years she has foot problems and this was the only shoe that was comfortable for her. We went to buy more and was told by the clerk that JC Penny had discontinued Cabin Creek. Not a good move for them. Have shopped JC Penny for years. JC Penny is having financial problems because they are catering to only the young people. Older people have been loyal and shopped there for years. They used to have a nice line of clothing now it is the same junk you find in the discount stores. Whoever makes these decisions needs to wake up and continue to have products for every age group.

LB on 03/27/2013:
JCP..Please bring back the Cabin Creek jeans and St. John's Bay tee-shirts and sweaters. I have a daughter with special needs and these are her main staple, so to speak, of clothing.
Ellie K. on 04/01/2013:
Couldn't agree more with ALL of the above comments! I will not shop at JCP again! {Glad to hear that LLBean carries jeans similar to Cabin Creek.} Cutting up my JCP credit card now! JCP, get a clue.
Nan V. on 04/03/2013:
I need my cabin creek pants. I do not know where else to buy them. Please help. thanks.
FrogLady on 04/07/2013:
Is anybody listening? I too have quite going into JCP since I can't get my Cabin Creek jeans. Wish we could see a corporate response.
Sharon C. on 04/08/2013:
I am in complete agreement. Please bring back the cabin creek pull on jeans, shorts, and khakis. I cannot find anyone else that carries something similar. I wonder if this page is ready by anyone in corporate. If there is a better way to contact them please share.

Madison, AL
Laura on 04/10/2013:
I hadn't tried the Cabin Creek line but I and several other co-workers really miss the St. John's Bay twill and corduroy pants. Haven't been able to find anything similar that fit the same. Please bring back St. John's Bay. I haven't bought anything at JC Penney's since they discontinued the line.
Disappointed on 04/13/2013:
Loved Cabin Creek Pull on Jeans. JCP, please get them back.
Linda - LI NY on 04/21/2013:
I also miss the great Cabin Creek Jeans. Plus sized clothes are tough to get a good fit and these were a perfect fit. Please bring them back......
elizabeth on 04/25/2013:
I think we would like to hear from someone who knows, why discontinue a product that has an enormous following. I agree with all the above statements.
Viv on 05/02/2013:
I like Penney's Worthington line, but I want more color in women's slacks and suits- I am SICK OF black/brown/charcoal!!!! I stopped buying skirts and pants because my closet is full of black clothing-no wonder depression is on the rise. Also for those who have "needle-thin" bodies, it's easy, but unkind, to refer those who want comfort or need to wear larger sizes as "old fogies" who should be wearing clothing from yesteryear and Goodwill - what a narrow view concerning supply and demand!
Chris on 05/03/2013:
I know this is all about Cabin Creek but I miss the Alfred Dunner clothes too. they are comfortable for the working women. they have a have/had a nice mix and match group of clothes that are impossible to find. I almost dread going into JCP and it used to be my favorite place to shop. not everyone is skinny. almost everyone is a little overweight. Just look around make clothes for the real world!!!
Carol on 05/04/2013:
I agree with all the comments on the Cabin Creek Jeans and Leggings,I miss the Twill Shorts the most they are the only ones that fit right.My Granddaughter
is 22 and slim and she won't shop at JCP anymore she says the clothes are trashy.
Dot G on 05/05/2013:
I agree with all the above. I also miss the Cabin Creek jeans. Haven't been in JCP for over a year or more. Don't even shop on line anymore. Switched to Kohls, better sales, but no Cabin Creek jeans. My days of skinny, up your crack jeans are gone. Also would like to find clothes for my young granddaughters ages 8 and 10 that won't make them look like little street walkers. What junk they sell.
barbara c on 05/11/2013:
I want cabin creek petite short jeans back. I will not shop at JCP anymore. cabin creek was the reason I did. Love their shirts too.
Reda Copeland on 05/18/2013:
Everything I have purchased lately from JCP I have had to return... The one thing they carried that I dearly loved was the Cabin Creek Denium pants. I am tall and they had my size and length... I am sick that I can't find them anywhere... I have 4 pair and they are wearing out fast because I wear them all the time..Somebody do something... Young folks are not your only customers... I would order 5 pair today if I could find them...
sandy b on 05/19/2013:
cabin creek sizing and lengths jeans fit more of us than any other brand durable wash after wash lost 20 lbs and 2 sizes went back got 2 new pair just as jcp stopped selling them if jcp brought this brand back by popular demand they would sell
Pam on 05/22/2013:
I have worn Cabin Creek jeans since the day I found them. They fit and are the most comfortable of all I have tried. I have lost 25 lbs. and needed to order a size smaller (yea!!) but found JCPenny no longer carries them (bad!). If another company even reads the few comments listed here, they have found what to due to increase their sales by a lot! Wake up jcp.
Lucille on 05/23/2013:
Bring back cabin creek denims. The best for comfort and fit.
Jean stapleton on 05/24/2013:
I love Cabin Creek Jeans,I was so disappointed when they quite selling them,I like the all elastic waist band,I have no need to go back to penneys anymore,wish they would bring them back
Marianne on 06/07/2013:
Your commercials say you are listening to your customers. Well JCP, if you are TRULY blessed listening, bring back Cabin Creek. Jeans, slacks, shorts! And do a national ad campaign so we will all know. From the looks of the posts, you will have the stampede. I know I'll be there. I down to one pair of jeans!
Diana on 06/07/2013:
I have been very disappointed with the changes over the last year. I used to buy most of my clothes from Penney's but now I rarely go in the store. I loved the Cabin Creek khakis. Penney's focus on the very young and the glitz has lost them a good customer. the only thing I shop for now at Penney's is window treatments.
Dorothy on 06/13/2013:
Please bring back the cabin creek ladies slacks with the elastic waist, they are missed by all the gals I know.
hem on 06/23/2013:
I have ordered Cabin Creek for 30 years! I miss the brand very much and haven't shopped at JC Penney since they discontinued the brand. Also, several friends miss the catalogs. Your company is doing very poorly and just hanging on, maybe you should return to doing business the way you used to. It's great to cater to the young, but they don't have the money. We do!!
Ann on 07/01/2013:
I have been buying Cabin Creek elastic waist jeans and twill pants and Easy Spirit clogs for over 12 years. I will not be back in Penneys for any purchases again.
Pat on 07/04/2013:
Wow went to JCP today to purchase some new Cabin Creek jeans and was told they no longer carry them my heart sank I was ready to purchase more than just jeans but I just turned around and left. I came home and got on line to see where I could purchase them and started reading the comments and I have to say if anyone up there in the JCP corporate building is reading these comments I can't believe you are not doing something about it your customers are speaking out or should I say your ex customers.
Ellen on 07/13/2013:
I can't believe JCPenneys has discontinued this brand. If they want their customers back then they need to bring back what we want.....
tink on 07/28/2013:
Think I am done shopping at JCPennys, they keep getting rid of everything I like.
Bonnie on 07/28/2013:
I shopped at JC Penny's for 4 centuries and now I don't shop there anymore. The only pants and shorts I liked was Cabin Creek and Alfred Dunner. They've now forced me to shop at Dillard's.
Mona on 08/05/2013:
Been wearing Cabin Creek elastic-waist tall size for years and now my patches are wearing through so really need new jeans---and you don't carry them? Unbelievable!! Given the fact that only a fraction of people take time to write comments, you jcp exec's need read the comments, do the math and realize that you threw out a big chunk of your business....and that you need to bring them back NOW. Will Google Cabin Creek and try to find them elsewhere.
Jorainna on 08/05/2013:
I grew up with JC Penny for 50 years - it was my first charge card. I am beside myself - my last two pairs of Cabin Creek WP plus size elastic waist jeans are going thread-bare. :( I've stopped going to JCP and now shop at Kohl's but can't find a replacement for the jeans. Nothing out there fits my short, plump body like the Cabin Creek jeans did. That last time I was at JCP in the plus size dept. - there was nothing there but things that would make a short, plump person look like a tent. There was nothing I could wear to work, and my jeans were discontinued. SO ... no work clothes, no leisure clothes, no reason to remain loyal to a store that ripped the carpet out from under my feet!
Jan on 08/13/2013:
There are enough stores that cater to the younger set. Please consider the needs of the older generation. Cabin Creek has been a must have brand for thousands of loyal JCP customers. What in the world were they thinking.
Shirley on 08/15/2013:
Please bring back Cabin Creek petite short pullon jeans! Then I would probably come back to J.C.Penneys.
Nancy on 08/17/2013:
Please bring back Cabin Creek and Gloria Vanderbilt petites. I have no reason to go to Penneys since they seem to cater to the under 20 yrs. crowd who want to show everything. What happened to catering to a more modest 60 yrs. woman. I'm sure I'm not the only one very disappointed with Penneys. There isn't a thing I like about the store now. What are they thinking!
debbie on 08/25/2013:
I have been wearing cabin creek jeans for years, they are super comfortable, affordable and very high quality. To my surprise I go to replace my pants and even the sales people didn't know why they were discontinued, they offered me St. Johns Bay but not even close to the same. The entire stores quality has totally failed lately. Please bring back cabin creek jeans
cheryl on 08/31/2013:
Just sat down at my computer to order some new cabin creek jeans only to find they have been discontinued! What were you thinking?! PLEASE BRING THEM BACK!!!
Christine on 09/12/2013:
What were they thinking?? My mother has worn Cabin Creek jeans for years and is devastated since they were discontinued. She came up for a visit and we have looked everywhere for some jeans comparable to them but have not been able to find any.
Hopefully now that they got rid of the CEO or President that made all the changes that almost drove JCPenney in the ground they will bring them back along with St Johns Bay clothing and accessories which I bought.
JCPenney used to be my "Go To" store for clothing, Christmas Shopping, bedding, etc but now I rarely go there.
Anne on 10/12/2013:
My Cabin Creek jeans were wearing out
Gigi on 10/21/2013:
JC Penney took away ALL their BEST Brands Cabin Creek 1/2 elastic pants for women,, St. John's Bay sweat pants and tops,, etc...SO DISAPPOINTING. Don't shop much at Penney's any longer.....
LM on 11/02/2013:
I miss Cabin Creek jeans. The only jeans that are comfortable! Has anyone found a good replacement brand? I keep searching and searching.
Mary Sue on 11/13/2013:
I have worn Cabin Creek jeans for years and they fit great. I have to wear the tall size
and I can't find a good substitute.
Also, JC Penney has done a disservice to older tall women. I used to be able to buy
appropriate tall size clothes for my age (now 70) but now nothing is geared to that age group in tall sizes. Really a shame.
Cathy on 11/22/2013:
Last of my Cabin Creek jeans is wearing out. Very disappointed to find out that JC Penny has discontinued selling them. Only brand of jeans I have bought for years. Like Christine (above 09/12/13) JC Penny has been my "GO TO" store for most things for years. JC Penny won't be seeing me this Christmas, maybe I'll try online shopping this year - but not JCPenny.com.
Christy on 11/24/2013:
Looking all over for Cabin Creek Jeans..petite size 6. I shopped JC Penney for years...rarely go in the store now.
Jan on 11/30/2013:
I am so disappointed because I can't find cabin creek jeans anymore. I have quit going to j c penny's anymore. I need new jeans and can't find the cabin creek jeans. I have to have jeans with elastic. please bring back cabin creek.
sylvia belcher on 12/02/2013:
I too have been buying Cabin Creek jeans for many years. I do not know why JC Penney's quit selling them. They are the best fit jean no matter what size you need. I too will not go back into JC Penney's until they start to carry Cabin Creek jeans again. Alfred Dunner are no way near as good. They are made of very thin material and uncomfortable. Bring back Cabin Creeks jeans, PLEASE
mary on 01/08/2014:
I agree with all these comments. Went looking on line to order the cabin creek elastic waist jeans from jc penney and couldn't find them. please jc bring them back. I have lost weight and mine are to big now. I can not find any jeans better.
Susan on 01/22/2014:
Just went on-line to order 3 new pair of Cabin Creek petite jeans . Getting ready for an extended roade trip and my current pairs are in desperate need of replacement. Imagine my disappointment that these are no longer available, either in the dark navy or the faded. No more shopping at JCP until they bring back this line. Listen to your customers, JCP. Do not suggest Alfred Dunner as a replacement
carol on 01/28/2014:
TO: J C Penny CO
FROM: one of your used-to-be customers
Some day retailers are going to wake up and find that the entire population is NOT 25. If I wanted to buy skinny-mini clothes, I would shop in a skinny-mini store. I have worn Cabin Creek jeans for years and have three sizes in my closet to prove it. Pennys has been my go-to store for forever. As an active senior (over 70) do you really think anyone would take me seriously dressed in low-cut, skin-hugging jeans or worse still, the frumpy Alfred Dunners that scream OLD, OLD, OLD. and cost a fortune? Get with it!
Alma on 02/25/2014:
Please J.C. Penney, Bring back the Cabin Creek jean's. These were the only jeans that are comfortable....right size and length, great durability!!!
Cathy J on 03/24/2014:
What ever happened to good old fashion common sense? JC Penny is going broke because of poor quality mdse. To get back on the road to recovery start with your buyers, they all need to be fired. The clothes they are bringing into the stores are pure JUNK, the colors and styles are for teens and 20 year olds and even they are not buying it. Put in your stores what people want, that sells and make sales. Stop selling garbage and go back to the basics and sellers. Cabin Creek jeans, Alfred Dunner Sweaters the nice clothes JCP used to carry. Fire all those goofy buyers and get back to what people want !!!!!!!
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Late Fee problem
Posted by on
Rating: 1/51
FLORIDA -- So much for JC Penney "Fair and Square. no games. no gimmics." They're playing a game of un-owed extra fees with me!
I have my payments for this JC Penney account sent directly from my bank before the due date. It is released before the due date but GE Capital Retail Bank fails to credit me until it has passed the due date. The first time, payment was due the 14th of April, It was released by my bank on the 13th but GE Capital Bank did not credit it until the 15th. The excuse was that the bank was closed during the weekend...if that is so, why was it credited on Sunday, April 15th? They did remove the $25 late payment fee with the suggestion thst I send it in a few days before the payment date. So, in May, the payment was due on the 14th of May. THIS time the payment was released on the 11th of May. You would think a bank-to-bank transaction would get thereby the 14th? 4 days later? Guess gain! This time they credited it on May 15th...this time, a $35 late fee! and it took from the 11th to the 15th ...5 days to get there! BANK TRANSFER! After a few phone calls, with their agreement that they would look into it, I discovered in the contract agreement that I MUST contact them in writing. So I sent details as well as bank transfer records so they could see for themselves. I received their formulaic reply today...they can do nothing for me. And, it was suggested, that I might "read the cardholder agreement as well as the late payment warning section on my statement" Well, I HAVE read them and it says absolutely nothing about how long JC Penney is entitled to withhold a payment from being paid in order to make an "in time payment" appear late. Believe me, if it was late, I'd pay the fee...but it wasn't late on my part! I know it seems like small change...$35...but I'm just a nobody in a huge rabble of nobodys that are probably being treated like this. I will be sending copies of my information to every JC Penney executive I can find the name for (whether or not they are directly involved with the credit department) I thought the architects of JC Penney Fair and Square would like to know the contempt with which GE Capital Bank is treating their customers and why I am disgusted. Work with a bank that will keep your customers not drive them away!
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trmn8r on 06/25/2012:
I'm not sure I understand why this is happening, but clearly the issue is the payment is being made near the due date and *one* solution is to queue payment a few days earlier.

With my Chase CC payment, I *pull* the payment using the Chase website to schedule and pay my bill. It ALWAYS is *credited* to my account *on* the due date, though they actually take the payment from my checking account on that date or up to two days *after*.

If you find out exactly why this is happening, I am confident a small adjustment in what you are doing can prevent it from happening again. Banks will take fees they feel they are entitled to - the trick is to not fall into the trap of entitling them.
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Penny's "New Look"
Posted by on
Rating: 1/51
I used to shop at Penney's every time I went to the Mall and have spent many $$$'s at various Penney's over the years. But the new makeover stinks! Many of the of the customer service areas (or cashiers) have been eliminated increasing check out time. The under $10.00 price or whatever is posted, is a joke. The first thing I look for when I go into a store is the clearance or sale racks which no longer exist. I also shopped with the coupons found online or in the local paper. Even Nordstroms has sales racks. If Penney's think it is more high class to not have these, executive management is not tuned into the real world. Last time I went to Penney's was last week, and again I left the store without purchasing anything. I probably won't go to another Penney's in the future.
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unhappy999 on 06/15/2012:
I don't like the new Penney's either.
ok4now on 06/16/2012:
Just saw this on Fox news. Penny's has a new commercial featuring two gay men. They are trying to appeal to all life styles, G, L, B, T. I'm only the messenger and not passing judgment. The news story said this may be a mistake because only 3% of the population falls in to this category. The other 97% may be offended which could hurt sales, you be the judge.
Anonymous on 06/16/2012:
I haven't been to JC Penny's since Christmas, so I haven't seen the changes yet. I live near the mall, so maybe I will take a look this weekend. I used to love shopping there, but the quality of their clothes has gone downhill in the past few years. AZ Mills has a JC Penny outlet that I used to LOVE. I was able to get shirts for about $5 and pants for about $8-10. The last few times I shopped at the outlet (maybe 6-7 months ago), I was disappointed at the selection and the prices. I can get better quality clothes at Goodwill, for the same price.

On a side note, the gay ads don't bother me. I do applaud Penny's for that bold move.
betty hesse on 03/25/2013:
I am 79 years of age. I have shopped at Penneys since I was a little girl and taken thereby my mother. I hate that you no longer carry the Cabin Creek pants. I like Alfred Dunner...but their geans are terrible quality. I hate all the changes at the Penneys store...not because it's different but because I can never find anything thwew that I want anymore. Who ever the " Brain Child " is that is calling the shots there now ...SHOULD BE REPLACED by someone that understands the Penneys customers. !! Thank heavens we have a Kohls in our town.I shop there now.
p gallegos on 10/26/2013:
Please bring back cabin creek pull on jeans for petite women starting at size 8. I am disabled and these are the only pants I use. I don't like the new women clothing{or the sales women}at your store in Riverdale Utah. Please listen to the public and stop trying so hard to change your styles and appearance of your store. We used to enjoy Penneys but as of late shopping in your stores has not been a good experience.
Barbara on 08/26/2014:
Penneys has nothing and I mean nothing I can wear. Bring back cabin creek jeans. Then maybe I'll al least come into the store
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