Humiliated by Manager
LA CROSSE, WISCONSIN -- Today I went to my local JC Penny store. I had started liking them a lot lately because they have cute clothes at reasonable prices. I even opened a JCP card. I bought two pairs of jeans a week ago. I ... read full review15 Replies - Latest reply on 01/09/2014
Unethical Return Policy
PHOENIX, ARIZONA -- I recently purchased 2 men’s dress shirts and a necklace and earrings at a JCPenney’s store. I had to return the jewelry 3 days later because it did not work with my outfit (receipt and credit card ... read full review14 Replies - Latest reply on 06/16/2007
Fake sales at JCPenney
BRONX, NEW YORK -- In reference to the complaint against JCPenney at Bay Plaza Mall, 100 Baychester Avenue, Bronx NY 10475
My wife and I were buying blinds for our home and noticed a 70% off sale at JCPenney. The measurements ... read full review3 Replies - Latest reply on 01/01/2012
Teacher items for only $1
OMAHA, NEBRASKA -- I am so glad to have several Dollar Tree stores in my city. Every time I go there, I find some really good buys for $1.
And, as an elementary school teacher, their selection of Teaching Tree products ... read full review12 Replies - Latest reply on 06/10/2011
Mental Harassment By LOSS Prevention
ARCADIA, CALIFORNIA -- On June 19,2009 me and my sister were shopping at JC Penny, Arcadia CA. We first went to the clothing department and then to the fragrance where I smelled 1 perfume and I grabbed the other 2. The perfumes ... read full review36 Replies - Latest reply on 12/09/2011
Cashier Cut Up My J.C. Penny Card!
BREA, CALIFORNIA -- I have been a LONG time good outstanding customer with J.C. Penny's for YEARS! I am NOT the type to get store credit cards because it just ruins my over all credit score. But since I use J.C. Penny so ... read full review15 Replies - Latest reply on 01/25/2012
Wrongfully Accused Of Shoplifting
NORTH LITTLE ROCK, ARKANSAS -- On March 30, 2009 myself, my 2 children, and my sister n law and her baby were shopping at the JcPenney store. We first went to the men’s department were I picked out 2 pair of jeans for my husband ... read full review10 Replies - Latest reply on 04/09/2009
I love JCPenney's. The store itself is of excellence, which is why I am concerned. In my geographical location the leaders of the store is abusing it's termination policies on innocent associates. I pray ... read full review4 Replies - Latest reply on 08/09/2011
I order Christmas Presents on November 27, thinking that should allow adequate time for shipping. It is now December 23 and I still do not have my items. The tracking number they gave me shows only ... read full review6 Replies - Latest reply on 05/30/2013
Cabin creek pants
KELSO, WASHINGTON -- I am wondering if Penneys is trying to give their loyal customers the boot!
I have been buying Penneys products for years. They have discontinued my favorite pillows, bedding and nylons but I stayed ... read full review3 Replies - Latest reply on 02/19/2013
Surcharge for long hair
BURNSVILLE, MINNESOTA -- I had my hair trimmed and colored at Penney's last night. I have no complaints about the experience or my stylist. She did a very nice job and was knowledgeable. She went over all the prices up front ... read full review14 Replies - Latest reply on 09/18/2010
New photo ID Return policy
MICHIGAN -- As the mother of a young child, I am often forced to buy off the rack and try things on later, returning them if I don't like the fit, style, etc. I recently bought a pair of jeans at JCPenney that I ... read full review14 Replies - Latest reply on 08/15/2011
Cancelled Order--Is This Legal?
Was shopping online at the Penney's Columbus Day Sale and found a great deal on a Toy Baby Grand piano. I ended up ordering two of them for each of my grandkids. On Monday, there was a message on my voicemail ... read full review8 Replies - Latest reply on 10/14/2011
Bring back Cabin Creek Pants
HAMPSHIRE, ILLINOIS -- Just went to JC Penney to purchase Cabin Creek pants which I have worn for years - none found - said they are discontinued. The entire store was a disappointment. Nothing like the middle class family ... read full review3 Replies - Latest reply on 08/01/2013