They Closed My Account
Unbelievable! I have had my card since 2006, and had nearly a $3000 limit. I have been paying $75.00 a month steadily and have never been late. I got tired of such a high balance, so I decided this ... read full review4 Replies - Latest reply on 09/17/2010
Beware of Scammers
CLIFTON HEIGHTS, PENNSYLVANIA -- On July 8, 2010 I called to let them know I was paying my balance of $302.19, the reason I called was because that was my balance and I wanted to pay before the due date, which was on the 18th of the ... read full review
WILMINGTON, DELAWARE -- On my recent statement, I noticed a $69.00 annual fee being charged to my Spirit Air Free MasterCard. I called the customer service number provided on my statement and the recording started off with, ... read full review3 Replies - Latest reply on 08/27/2010
I entered a balance transfer agreement with Juniper in 08, for 0 percent interest on the balance transfer, for the length of the loan, providing payments made on time. Two months ago the company informed me the agreement expired, and are now charging me a significantly higher interest rate. After daily requests, via phone and fax, they still haven't sent me the original contract language, or the alleged new agreement I allegedly entered with them in 2009. Has anyone else had the same experience? If so, please email me at mirthmom@gmail. com3 Replies - Latest reply on 08/03/2010Add reply
Raised payment on closed account..
PHILADELPHIA, PENNSYLVANIA -- I closed my account on Jan 29Th,2010 got letter from them, with the balance, I have not used this card since than. the reason for closing account is they kept charging things I didn't buy and wouldn't ... read full review11 Replies - Latest reply on 08/18/2010
Beware Unsavory practices
I have been a Juniper account holder for four years. I have been a good customer paying on time and paying in full most every month. This last December during the holidays I was out of town and came in ... read full review5 Replies - Latest reply on 03/14/2010
I had a balance of $399.42 and paid $400 on my account. The following month my statement showed a $39.95 late fee with a finance change attached. I called and asked, as a courtesy, if they would reverse ... read full review4 Replies - Latest reply on 02/16/2010
Bad Customer Service
This company is lacking customer service. I called to see what I could do about a late payment fee and was shot down right away. I have been an on-time paying customer for months and months and one ... read full review8 Replies - Latest reply on 11/13/2009
Late Payment Fees
PHILADELPHIA, PENNSYLVANIA -- My payment did not get credited to my account. The $12.44 payment was assesed $39.00 late fee. I was less than 18 hours late.
The only people answering the phone were poor speaking English in the Philipines. ... read full review6 Replies - Latest reply on 11/21/2009
I received my card about a year ago at 2.7% interest rate. Made my first payment on line which did not take and I received a call made the payment and my int. rate went to 22.7%. I think I was set up. Anyone else had this problem. 4 Replies - Latest reply on 09/27/2009Add reply
Juniper calls the day your payment is due. They continue to call constantly until you pay right away on the phone. I got 10 calls in one day on a Sunday every 30 minutes with a automated call. When ... read full review10 Replies - Latest reply on 09/15/2009
I have their credit card which was supposed to be 15% interest. I even called yesterday to ask them what it was. they told me it was 15%. Today I got a letter that says that it's now 22% as of 2 weeks ago. Why was I told it was still 15% just yesterday. I have good credit and yet they jumped my interest rate for no reason. Beware of this credit card company. 3 Replies - Latest reply on 09/12/2009Add reply
Juniper Bank predators....
Wow after reading ALL those complaints about Juniper I had to get on the band wagon. These people have to go !!
I found out that my interest rate was raised because when I was sent a notice ( in minute ... read full review6 Replies - Latest reply on 07/28/2009
P.O. BOX 8801, DELAWARE --
I asked when my next bill was due and they told me a month later than the due date. Because the payment was late they charged me a late fee and because of the late fee it brought my balance over the limit and that was charged to my balance. It was an additional $80 I paid to them because they said the due date was a month later. They also jacked my interest rate up to 29% from 9%. I tried to talk to them but there isn't anyone I can speak to, I just have to write or fax. I tried to fax but the fax doesn't go through. They seem really desperate and not honest! Don't even bother getting a credit card with them if you don't already have one!!!!!