Good Luck Seeing A Dr.
WOODLAND HILLS, CALIFORNIA -- I broke my ankle, went to urgent care. ($40 copay). They referred me to orthopedics. ($40 copay). They told me I needed to go to the "casting dept", but they only put casts on from 8 am to 10 am and it's ... read full review6 Replies - Latest reply on 02/26/2013
CALIFORNIA -- I was a member of the Kaiser first and then converted to Senior Advantage.
I have had many problems with receving serices and incompetent Doctors.
I was denied service in their Reproductive Endocrinology ... read full review2 Replies - Latest reply on 01/16/2013
COLORADO -- In November 2007 I had a major accident and had to go to the er. I won't bore you with the details but it has been a battle royal fighting Kaiser in denver for basic care. By comparison. I moved to Maui ... read full review3 Replies - Latest reply on 01/27/2014
LARGO -- Double nightmare with Kaiser. I am livid to the point of tears. These people are more interested in the number of patients and days of stay than providing care and information. I am still dealing with a mess of a system that only cares about the Kaiser bottom line. I can not speak to one person that can answer my questions or provide advice. Everyone tells me I need to talk to someone else, yet I find that decisions are being made without my knowledge, consult or advisement. I can not plan for these decisions without being advised of then in advance. They have major implications for my time, purse and other resources that I have to have in place. They discharged my mother, who has Alzheimers, from a Kaiser facility and I was not advised that this would occur, never told them that where she would go upon discharge, was never advised of the discharge care needed, of the equipment that the facility to have to rent (which I will have to pay for), was never given an opportunity to plan for an alternative facility for the discharge, the list goes on and on. I was advised that she would be discharged in 2 days. I was called after 4 o'clock on New Year's eve. Which gives me only 1 working day to prepare for the discharge, financially and otherwise. I would have appreciated some prior discussion before they decision regarding her care were made and put in motion. I am not invisible, deaf or dumb, and I am her surrogate of record.Add reply
Kiaser Members "Beware"!!!!!!!
SANTA ROSA , CA ., CALIFORNIA -- Please! If you have KIASER, HMO, for a few dollars more you can have an 'PPO' . If, you have serious issues, you need to venture on to a 'PPO'! Its literally a few dollars more. We "WERE" members threw ... read full review
ROCKVILLE, MARYLAND -- Kaiser started billing me after I had a foot surgery even though I had paid for everything up front, and went against their own member services, and surgeon on the 90 day universal health laws in the state of VA/ They also refused to fill my primary DR's prescriptions at their own pharmacy! Stay away ! Each Primary has hundreds to thousands of patients and has no time for you ( 5 min or less per visit, I was told the 1 st day by my Dr) If you have serious issues, you will get 3 world care at best! These Dr's are there due to failing at their own practices, or being sued for malpractice! Think about what your doing ?Add reply
On August 16, 2011 I went to Kaiser due to an illness. I asked the person who was working in the office to fax my doctor's note to my place of employment, she told me I would have to sign a medical release, in which I did. I called my Program Director to make sure he was in the office to get my doctor's at he same time it was being faxed. I came back to work on the 26th in which my PD told me Kaiser faxed over some information I probably didn't approve. Kaiser had faxed over my whole medical records from to 2007 to 2011. Don't let this happen to you do not sign a medical release .3 Replies - Latest reply on 07/30/2013Add reply
I went into Kaiser to get treatment for a severe allergy attack and was given no advice but a lot of medicine that made me even sicker - and it cost me! The moment I quit taking the meds and started doing things like steam baths, cutting out certain foods, etc and so forth, the allergies started going away. They don't give a damn about you in my opinion. 1 Replies - Latest reply on 08/20/2011Add reply
PASADENA, CALIFORNIA -- I am suffering from severe cough and cold since the past one week and I have been calling kaiser for the appointment with the physician and they say the appointment is not available on the same day at my medical center and ask me to go for after hours care where the system is poor and I cannot have the chance to see my primary physician. If I want the service at my medical center I have to call the next day. I have been calling daily for the appointment at 7:00 (appointment center opens) but I have no appointment.
1 Replies - Latest reply on 01/16/2009Add reply
What is the use of having a medical insurance at such place where your health is not taken care and they don't treat you when you are sick and need a doctor?
Denial of Specialty Service
Where to begin? I broke a bone in my foot, the fifth metatarsal to be exact. I went to the emergency room thanks to a good medical advice nurse. After the emergency room took x-rays and immobilized the ... read full review4 Replies - Latest reply on 01/16/2013
Another Kaiser complaint
SAN FRANCISCO, CALIFORNIA -- I wanted to respond to the woman who wrote how Kaiser neglected her husband's care. I sympathize with her and hope that her husband gets better care and facilities than the one he got. No one deserves ... read full review8 Replies - Latest reply on 03/08/2011
PARMA, OHIO -- My husband broke his hip and was finally taken to a hospital after a month of suffering due to Kaisers lack of caring. For a long time he seemed to be deteriorating in his ability to Walk, and no matter ... read full review6 Replies - Latest reply on 07/01/2013