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KAISER & GOOD BUDDIES HIPPA EMAILS DELETED BY KAISER IN MEMBERS ACCOUNT
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FREMONT, CALIFORNIA -- Who is it? Who would benefit? Who would benefit from taking the “Yellow Copy of a medical information receipt that is a Reprint off & use that receipt to shakedown the Kaiser Member? KAISER & THEIR GOOD BUDDIES it didn't work I plastered my answer to that letter, the letter I was sent ALL over the WORLD WIDE WEB

I have posted several documents on Pissed Consumer they are recent post with documents that continue to disappear.

There was the “Hack Slash Crazy Sword Swinging Skinny Ninja 404, then just “404” now “The Invisible Annihilator! This just takes them off & it's gone through my online Pissed Consumer Account these posts are not there PHOOF! Just the way Kaiser & their Good Buddies like it!

Kaiser has been doing this probably along with their Good Buddies. Reason I know its Kaiser the post & documents (3) that I posted on October 3, 2013 with they “Yellow Medical Information Reprint Receipt” for another Kaiser member along with the letter I had sent Kaiser asking Kaiser why I waited to see a doctor that wasn't there?

These documents were replaced with documents that were never uploaded with the original post. It doesn't take a Rocket Scientist to figure this one out. The “Yellow Reprint Medical Information Receipt” Kaiser needed that receipt to send the letter Dated December 2, 2015 from Kaiser's Regional Compliance & Privacy Office she has titles “CPC, CHC & CHPC.

The letter I received I like to call it “The Shakedown Hippa Fraud Mafia.” The other title I have given this is “Kaiser's Fishing Expedition!” This letter was sent to try & intimidate me & it backfired on Kaiser & their Good Buddies.

You will see what extremes Kaiser will go to along with their “Good Buddies” to make things disappear especially Hippa Breach Violations. You will see this in documents being uploaded.

The latest letter dated December 2, 2015 from Kaiser's Regional Compliance & Privacy Office will show just how far ALL involved will go no matter how bad they sound on paper to make evidence disappear.
This letter from Kaiser's CPC, CHC & CHPC shows just that. This letter was the LAST STRAW for me so I emailed the OCR HHS & DMHC & informed them they "Better control Kaiser because I have had it!

After that I posted some of the documents on websites for consumers. Four of those posts along with the documents are gone "PHOOF" just the way Kaiser likes to do business.

The titles I gave these posts were "Kaiser's Hippa Fraud Violation Mafia" & "Kaiser's Shake Down Letter". I posted these online again it seems that the Regional Compliance & Privacy Office & the CPC, CHC & CHPC can't read or retain what they read so "I'm going to post it again!" I have informed Kaiser many times if they can't answer the questions honestly & correctly DO NO ANSWER THEM AT ALL!

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KAISER'S HIPPA MAFIA
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FREMONT, CALIFORNIA -- I'm attaching several documents about what happened on January 19, 2012.

That “Elusive Phantom” turned “Skinny Sword Swinging Slash Hack Crazy Ninja 404” turned“404” has an insatiable appetite for “Slashing” & “Hacking” through whole posts & going into personal accounts trying to make this “MESS” go away.

It will never go away & I have many copies already to “Plaster” on the World Wide Web when this “Elusive Phantom” strikes again.

The same documents that have been “Hacked & Slashed” by the “Sword Swinging Skinny Ninja 404” will be replaced with the documents that have been taken off. I have made many copies & will post the same material as long as it continues.

Kaiser's threats & Good Buddies have NO IDEA of what I have & when necessary I will use those “Aces” as I have so far.

I have had SO much FUN over the years with what Kaiser has done along with their “Good Buddies” that I can hardly stand it. Now its Kaiser & their “Good Buddies” that are going to have lots of fun!!!!!!

This type of CORRUPTION needs to stop & if I didn't pay attention to every little detail that has happened from the events on January 19, 2012 up to this day February 3, 2016 I would be very confused & I would even have a hard time following this “God only Knows What Mess” this ONE LIE has turned into & it is still growing how big your guess is as good as mine.

Kaiser has tampered with & removed evidence about what happened on January 19, 2012 & continues to this day February 3, 2016.

They have to go to the World Wide Web & piece together documents that have been taken out by their “Elusive Phantom”, “Slash Hack Crazy Sword Swinging Skinny Ninja 404” to just the number “404” & now “The Invisible Annihilator.”

This is what happens when lies & documents disappear that may implicate how deep Kaiser along with their “Good Buddies” are involved.

The one thing that is not a document is “THE CLOCK ON THE WALL” this will do them in & it disappeared in January 2012. All this “Clock” did to make history was hang on the wall in the Orthopedic Department in Fremont California Kaiser Ohlone Building & do nothing but tell time since the early 1980's up until its demise in January 2012 when it was “Slashed & Hacked” by the “Crazy Sword Swinging Skinny Ninja 404.

There is a NEW character in “The Mix” now it's the “INVISIBLE WHO KNOWS WHAT” that is taking out whole posts along with documents that have Kaiser & their “Good Buddies” mentioned.

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KAISER BUSTED "SHAKE DOWN" HIPPA BREACHES
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FREMONT, CALIFORNIA -- I will be posting a copy of a letter that I received from Kaiser's Regional Compliance & Privacy Office CPC CHC CHPC.

I call this letter a "Shake Down" & "Fishing Expedition”. Kaiser Permanente in Fremont California made me sit for an appointment they had canceled to cover up all the "Hippa Breach Violations" that happened on January 19, 2012.

They have gone into my Supposedly Secure Kaiser Membership Account & "Deleted" both months January & February 2012 & only "Hippa Breach Violations” were "Deleted" for the month of March 2012.

I'm attaching the letter from "Kaiser's Regional Compliance & Privacy Office NCAL. When this all started there was the FIRST STORY that FIRST STORY has now turned into TWO STORIES & the TWO STORIES have turned into THREE STORIES now.

I guess if I had THREE DOCTOR appointments in THREE DIFFERENT PLACES with THREE DIFFERENT DOCTORS you need THREE STORIES!!!!!!

This letter from Kaiser will show you just how far Kaiser is willing to go to cover their "Posterior". This is STORY is the new number THREE STORIES.

The letter is the first official letter I have received from Kaiser trying to "Intimidate Me" with all the fancy titles. It doesn't work for me I'm not intimidated one bit for many reasons.

Since the "Original Story" Kaiser is just grasping at straws most of the "Evidence" is gone like it never happened. Problem here I have EVERYTHING from January 19, 2012 to December 24, 2012.

So Kaiser's Shake Down Letter won't work on me!!!!! All of this because of ONE BIG FAT LIE on January 19, 2012! Kaiser has even gone so far as to ask to come to my house to get this "RECEIPT” they think I have.

This is what happens when you LIE, HACK KAISER MEMBERS ONLINE ACCOUNT, VIOLATE THEIR CIVIL RIGHTS, USE THEM, LIE TO THEM, TAMPER WITH EVIDENCE, REMOVE EVIDENCE, ETC.

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HIPPA VIOLATIONS FRUAD LIES COVER UPS & DELETED HIPPA EMAILS OCR HHS DMHC
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FREMONT, CALIFORNIA -- I found out back in January 16, 2015 this year why I never got to see the doctor in Fremont California on the 19th of January 2012. Kaiser had canceled it to COVER UP the several "Hippa Breach Violations" that day when I received another "Kaiser Members Medical Information Receipt" which was a "Reprint" that means someone else registered for that Kaiser Member before that Kaiser Member registered.

When I asked for mine it too was a "Reprint" I argued with the Receptionist about my copay being only $40.00 yet had to pay $45.00. The Kaiser Members "Reprint" I received their copay was $20.00 & there were 35 Reprints from mine to this other members.

In February 2012 when I went to see the doctor I didn't get to see January 19,2012 sat from 2:14 pm to 2:55 pm told I could go to Union City to see my doctor the "Clock" that has been on the wall since the 1980's was GONE that is the clock I went by when I sat for an appointment Kaiser had canceled to cover up the several "Hippa Breach Violations" that day. They used me to commit Fraud by making me to set for an appointment they had canceled can you believe this?

I found out January 16, 2015 why my appointment was canceled that day turns out I had THREE Different Doctor Appointments, in THREE Different Places, THREE Different Practices ALL ON THE SAME DAY & THE SAME TIME.

The OCR HHS & DMHC knew all the way up to May of 2015 about everything that has happened since January 19,2012 when someone stole my identity, tried to get services on my Kaiser Membership Card filed taxes etc., etc. basically turned my life upside down & inside out!

They only stepped in when I posted the documents showing the THREE DIFFERENT DOCTORS bit late with all that has happened anyway they can't open this again closed all appeals its in their own letters.

I also found out when I went into my Kaiser Membership Secure Online Account that ALL the "Hippa Breach Violation" emails I filed in January, February & part of March 2012 were GONE! When they disappeared I have NO IDEA! All I know is when I found out about the Three doctors I went to look at my emails that is when I found out they were GONE!!!!!!

Kaiser has "Stonewalled" me to death along with our great & wonderful OCR HHS & DMHC help. So I'm taking this to the people as an "FYI" so they can read the documents & make up their own minds.

Hope you have better luck then I did.

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Drug Addiction
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ORANGE, CALIFORNIA -- This story is very hard to get across in words how tragic and desperate we felt but I will try. Two years ago my son was in his 2nd year of college. He developed a drug problem. We had no idea how bad it was and what to do about it. We expected to get guidance from our health care professionals at Kaiser. After all, that is what we have insurance for.

When our son came home after the second year was over, thru various and horrible ways we found out he was abusing drugs. He agreed he had a problem and wanted help. We turned to Kaiser Addiction medicine. They put him in outpatient rehab. We felt that maybe he needed more but we had never dealt with this and did not question their “knowledge”. He attended most meetings, he did miss a few, but he drove himself to and from the meetings on his own. He wanted to be sober.

After a couple of weeks, my husband and I found him unconscious and barely breathing. It was latterly the worst moment of our life. My husband performed CPR until the 911 responders arrived. They shot him in the heart with something to make his heart beat again and start breathing. He was taken to the closest hospital, not a Kaiser hospital. He was there for about 8 hours. The doctor there told us that he needed more treatment than he was getting and he has a serious problem.

When he was stable enough, they moved him to a Kaiser hospital where he stayed for about another 24 hours. We were told he was ok to go home with us. A big red flag went off in both our heads and we knew this was not right. We asked if any psychiatrist had seen him and they said no. We insisted he talk to someone before he left. They called someone in and she had about a 2-minute conversation with him and said "ok he is free to go." Just make an appointment with the addiction doctor. Once again, we did.

The next day my husband took him to the “addiction specialist” (HAHA) and told him what happened and how close to death my son was. The doctor then said something that to this day is unbelievable, he said to my husband AND my son in the same room that death was nothing to him, they deal with it every day and that my son should quit smoking cigarettes. Then he said to our son that he should attend Kaiser's outpatient rehab that meets every day for two weeks. My husband tried to get him into inpatient but the doctor said no. My son at this point was frustrated because he knew what he was doing was not working but we really did not have a choice.

He attended the meetings again, he did miss some. He was a 19-year-old drug addict. But he did attend classes and had us go to classes as well. He was trying. Then, about a week and a half into the everyday rehab, the second overdose happened. Again 911 responders came and gave him something to wake him up. This time he was taken to a Kaiser hospital where he stayed for about 3 or 4 hours then was released. At this point his father and I were begging the doctor to put him into an inpatient rehab. The emergency doctor told us is was not that easy and sent us on our way. My son was still showing effects of being on drugs. It was horrible.

We knew something had to be done and it was up to us. We immediately made plans for my husband to take our son out of state to clean up and get away from the bad habits he had fallen into. They were leaving the next day and it was my job while they were gone to work things out with Kaiser and get him into an inpatient facility that he needed. Our son agreed. He knew he needed help and he felt he was not getting it. He was very discouraged.

They left and the next three days were spent on the phone with Kaiser talking to anyone who would listen and could make the decision to get him into inpatient facility. I kept hearing No and no approval never came. They said the reason was he lacked motivation and missed some outpatient meetings. Well, he is a 19 year old boy addicted to heroin. But the kid CLEARLY is crying out for help. I had some really amazing conversations with the Kaiser doctors. They are completely incompetent when it came to addiction and mental health issues. We were on our own. We are not rich and that leads to a whole different story (http://www.gofundme.com/spwjv4m).

I was blessed enough to find a wonderful place where he attended inpatient rehab for 3 months. He had to learn a lot of things to live a clean and sober life. He got the treatment he needed. He needed daily follow-up care for 9 months. At this young age, they do not have the skills or wisdom to stay on the right track without help. So we did what we had to do to get our son healthy and on his way to a happy, healthy life. I am proud to say he is sober today and has earned himself his personal trainer certification and has a job he likes. We are so happy to have our son back.

No thanks to Kaiser. We submitted all our bills to them and they declined to reimburse us. They said it was because we did not use a Kaiser facility. Well it does not make sense. We tried to go to a Kaiser facility, they said no NUMEROUS times. They gave a different reason. But now, they give us a different reason again. There were so many rude comments and inconsistencies from Kaiser. They just did not care.

When the doctor told my husband and son his little death explanation, I immediately filed a complaint against him. I feel that from then on out he truly did not care what happened to my son and went out of his way to make treating him as difficult as possible. The only thing I could find on this guy was that before Kaiser, he was a family practitioner. Normally, addiction specialists are trained in mental health issues. He was a family practice doctor. He exacted his retribution on us to the tune of the cost of rehab for about a year. Kaiser never paid. We tried to get a lawyer but nobody would take our piddly little case.

It is my opinion that Kaiser does not have its own facility and they would have to pay someone else to treat my son. That is why he was not treated by Kaiser. By sharing our story, it is my hope that you will share this with as many people as possible. Eventually, if enough people who have had similar problems stand up to the health care industry, in particular Kaiser Permanente, there is a hope of changing the way doctors and health care workers deal with and treat an addiction problem.

No person or family should ever have to be treated as we were and struggle to pay bills when we pay for health insurance. The patients' needs should dictate the treatment, not the cost to the insurance company. My son is happy and healthy today and I thank God and pray to him to keep him that way. Thank you for your time.

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Apathetic, irresponsible service. Patient health not a priority.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

We've been with Kaiser for several years and have been generally satisfied with the service until now.

Our family member was having some health problems that required medical attention, so we called his Kaiser doctor for medical advice/set up an appointment. We were told that because the insurance plan does not start until February 1, they could not help us THOUGH WE'VE BEEN WITH KAISER FOR SEVERAL YEARS AND THE PLAN LAPSED ONLY A COUPLE WEEKS AGO. We asked if we could speak with our primary care provider over the phone. Again, they said we would have to wait until February 1 to speak to the family doctor.

Our family member is an elderly patient with a history of stroke and a heart condition. We told the Kaiser representative (and later, member services) that we would like to speak with the primary care provider earlier than February 1 given the patient's medical history. The representative then connected us to member services to see if member services could expedite the activation (again, as a reminder, we had been Kaiser members for several years. Had it not been for Kaiser cancelling the plan, we would not even be in this situation), who repeated the same canned spiel about the February 1 start date. Did not seem to care one bit about the patient's health situation and circumstance, not to mention our concerns. At this point, we're exasperated it's stressful enough worrying about a family member's health, but add the administrative regs on top of it so then we ask then what our options are.

Member services says we can go see another doctor outside of Kaiser to clarify, this would mean FINDING A NEW DOCTOR OUTSIDE OF THE KAISER NETWORK (calling various providers, asking for availability and whether they would take new patients, etc.) WHEN IN FACT THE KAISER PRIMARY PROVIDER HAS/KNOWS ALL OF THE PATIENTS MEDICAL HISTORY. Efficiency here?

We pointed out the great inconvenience and really, utter lack of common sense in the member services rep's recommendation. We pressed on the urgency of the health issue. All we needed was one call with the primary care provider, but Kaiser, due to some strict and unproductive set of regulations, would not budge.

At this point, there was no utility in continuing the conversation. So point-blank, we asked member services, "So do you expect the patient to just drop dead after waiting until February 1?" After a few seconds, they said they would talk to someone, put us on hold for at least several minutes (perhaps longer), and later, the line was disconnected so we did not even get to hear what they had to say.

Had we been brand new members to Kaiser, it would be another story. But we have been dealing with Kaiser network for several years, and the patient has already established a lengthy medical record within Kaiser. On top of that, the patient has a medical history. So for Kaiser to refuse to accommodate and leave the patient with no choice but to either WAIT OUT THE SICKNESS until February 1, or see another doctor outside the network, to us, seemed counterproductive and not at all sympathetic or cognizant of the role and mission of providing medical care to sick patients.
Apathy, laziness, and the "we don't really care because we're following regs and it's not our fault if the patient is unable to receive the proper medical care in due time" puts the interests of the corporation and bureaucracy first before patient care.

I would also add that Kaiser still employs a doctor who has received dismal reviews from multiple patients for her incompetence, condescension, and laziness. Our family member had initially received medical care from Dr. Yu Sung Kim, but switched doctors as Ms. Kim always returned our calls several weeks late (with no apologies, just orders for the patient to take XYZ medication, to set up an appt, etc.), talked over the patient, and was overall an inattentive, poor medical "expert" who really should reconsider why she's in the field to begin with. If you look up her name, you might still be able to see some of the bad reviews from previous/current patients.

Pure disappointment. We are most likely going to cancel or switch out of Kaiser, thanks to our stressful and frustrating experiences with the facility, the providers, and member services.

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Uncaring Obgyn Doctors
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SAN LEANDRO, CALIFORNIA -- I had my first appointment at the end of February 2018. My last obgyn doctor retired after being my doctor for 10 years. I needed to see a new doctor because my period became irregular. The new doctor was unable to find my uterus and put in a extra large speculum inside me, and nearly ripped me open. She tried to take a sample by stabbing my uterus several times quickly, like an ice pick chipping away at an ice cube. I was screaming and crying in pain to stop and the room started to spin and turn black. I almost pasted out and I had to lie down in the exam chair as the doctor belittled me about my weight. After scheduling me an ultra sound and telling me I was too fat for all procedures, she RAN out of the room. The doctor had to be 6 months pregnant at that time.

The next month I went for my ultra sound. The tech was the only Kaiser employee that treated me with respect and was very gentle with the ultra sound on my stomach and vaginally. I was still in pain from the large speculum. A week later I received a letter in the mail stating I had fibroids and to speak with my doctor.

I made an appointment to see a new obgyn doctor and my appointment was cancelled that week. The soonest appointment was only by phone the following month, in April. This new doctor was extremely vague when answering my questions about my fibroids and I had to asked the questions several times just to get the number and sizes. The new doctor told me to wait until menopause and take birth control. I am in my early 40's and can't wait another 15 plus years. The doctor's response was to take birth control. I took it and had an extremely bad reaction and emailed the doctor. The doctor's response was birth control does not do that, continue to take it. I found a new obgyn doctor and made an appointment for the end of May.

In the beginning of May, my symptoms worsened where I could not leave the house. My appointment for the end of May was cancelled by the doctor's office, so I made an appointment with another doctor as soon as I could. This doctor was horrible. This doctor began to yell at me as soon as he came into the exam room. He told me I should only see my doctor. But the appointment was cancelled. The doctor cut me off and would not allow me to speak or answer any of his questions through out the exam. The doctor told me since I was not sexual active, the only way I would get an UTI was not washing myself properly. The doctor said men have dirty hands and touch everything and touch your vagina. But since you are not sexual active you don't know how to properly wash your self. It turned out I did not have an UTI, I had bladder issues related to my fibroids. Then the doctor told me all over weight patients cause themselves to get fibroids, cancer, and die. He cut me off before I could respond to him. Then the doctor told me all over weight patients have problems holding their pee and all fat people pee on themselves. The doctor said he have only 15 minutes and said he would do the exam. I told the doctor not to touch me several times. The doctor said he would not hurt me. I could not trust this negative doctor to insert or touch my vagina or do a vaginal exam. He would never allow me to speak, and would not listen to me.

Next day I speak with an advise nurse over the phone. Who was a thousand times better than the last 3 doctors I had seen. She listened, asked questions, and responded respectfully. She allowed me to speak and gave me advise on the situation. She got a phone appointment with the doctor who's office cancelled the reservation. I sent that doctor 3 emails that night and spoke with her the next day. She ordered me some pills to help with my situation until I my new appointment for the end of June, the following month.

I found out I had some major issues. This doctor wanted to do IUD, meds, and wait and see method. This is not working for me. The medications have horrible side effects and I can't take them. I have developed several more severe symptoms and the doctor will only address the severe cramping and bleeding. After another phone appointment in August, and the doctor telling me I will die on the operating table if I get a hysterectomy. I was refered to a 5th doctor for a "second opinion." This would be Kaiser's fibroid specialists. I was told there were only two in the bay area. This appointment is set for the beginning of September.

The problem is it takes at least a month to see a doctor. The appointments are cancelled by the doctor's office and they want you to email or have phone appointments when you really need to physically see a doctor. Then you have pay your monthly premiums and co pays to see doctors that physically HURT you and verbally ABUSE you. Months go by before you can find a doctor that has no problem finding your uterus. Then this doctor will only treat two symptoms and tell you all your new symptoms is from being 40. But it you go on any website about fibroids all my new and old symptoms are there.

This is the sad reality of insurance companies putting profit over care.

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Dogs Get Better Treatment
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SACRAMENTO, CALIFORNIA -- My son struggled with opioid addiction and alcohol addiction for many years. He was able to work as an executive chef in Orange County and buy a home for his young family. It was clear that my son was in need of inpatient care and intervention. The only service that was offered was a 3 week outpatient treatment. I finally got my son up to Northern California to get him the help he needed. The 1st weekend that he was with me Kaiser doctors prescribed 30 10mg ** pills with no warning or consultation. The bottle had no indication how dangerous ** is. My son overdosed on the ** and went into pulmonary arrest. I administered CPR while waiting for the ambulance to come.

He was brought to Kaiser which is about an hour away from my home. I have never met such an incompetent and inhumane group of doctors. I was asked to sign a DNR by a doctor who was in the process of guiding interns through the Intensive Care Unit. No doctor talked to me or shared a prognosis before this doctor's request. I was pressured to move my son to a nursing home or he could be moved to a hospice facility, where he would be starved to death.

Nursing homes affiliated with Kaiser are filthy, understaffed warehouses for those who can't speak for themselves. I pleaded to have at least a month to monitor my son's progress & Kaiser refused. The doctors at Kaiser are given incentives to reduce costs at the expense of patient care. I don't know for certain that my son could have been saved from his addiction, but Kaiser didn't even give him a fighting chance. He trusted Kaiser as his health care provider, to provide professional and appropriate care. He died and I honestly believe that he would have been better off with no health care insurance.

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A Dog Gets Better Treatment
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BALDWIN PARK AND OTHER LOCATIONS, CALIFORNIA -- I was impressed with Kaiser for many years, but now I need their services more than ever, and the truth about Kaiser reveals itself.

The customer service and the nurses are overall professional, but I'm not impressed with the doctors there.

I've been having the very same problem for months but none of the doctors are able to give me a diagnosis because they don't listen. I said I had something in my eye constantly, and my primary doctor didn't even look what's inside my eye. I tried to show doctors my rashes and bites on my skin, they don't look/examine.

My primary doctor said I've allergy, but the allergy doctor said I don't have allergy. I asked my primary doctor to let me see dermatologist and he got mad at me. When I got to see a dermatologist, he just made his conclusion that I don't have a problem without really looking at me.

I'm still sick after months of visiting doctors at Kaiser. I don't know what cause the sickness and no doctors there can/want to tell me. A nurse there whispered to me said I should ask my primary doctor to refer me to infectious disease specialist, but when I asked him he refused. When I emailed him the pictures of my skin condition, he doesn't even reply my email.

At the end, I turned to urgent care and emergency, Doctor at urgent care prescribed inhaler to me when I was there for unknown rashes and bites. The doctor at emergency was just plain rude and offered no help. Yet, I was billed for $800 for the emergency visit.

In my last attempt, I switched to another primary doctor in hope that I would get a proper diagnosis this time, but this time the doctor simply said to me: "I can't help you". I guess he was at least being honest about how clueless he is.

Kaiser doctors are very disappointing. When you're healthy, they want you to do all kinds of body checks so they can take money from you. When you are sick, they just want you to keep paying those co-payments and prescribed non-related medicines. They don't really resolve anything. At the end, when you question why nothing is being cured, they just ignore you.

In summary, If you're healthy you don't need Kaiser. If you're sick, Kaiser won't help you. ***STAY AWAY FROM KAISER IF YOU CAN***

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I regret signing on with Kaiser
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DENVER, COLORADO -- I am so upset with myself for signing on with Kaiser.

Hands down WORST physical therapy assessment I have ever received (and as an athlete I have been in physical therapy many times throughout my life). The first red flag was walking through the area where patients are seen and not a single soul is using any of the equipment or receiving any direct treatment from a therapist. Usually physical therapy offices are bustling with activity!

I was seen for about 25 minutes, the appointment felt very rushed. I was pressured to choose the part of my body that causes me "the most pain" even though I was insisting that the problem is my entire left leg and left side lower back and is not limited to any singular body part anymore (I reluctantly chose my foot). I was given several stretches and strengthening exercises and told "we'll see you in a few weeks" which I found puzzling. I asked if regular weekly sessions are something that is done at this facility and was told I could be seen sooner "if I wanted". Ah, I see how this works now.

It seems Kaiser's approach to physical therapy is sporadic rushed appointments where the patient is given some handouts to take home - handouts that I could certainly have found on my own with a few simple internet searches. No regular sessions to track progress and make adjustments as necessary? No manual therapy? No use of well known and effective tools to enhance a stretching and strengthening routine - like electric stim, dry needling, heat, ice, etc? And now I'm stuck with Kaiser and have no choice but to utilize the services of their many little medical factories serving up mediocre care at best. I will have to pay out of pocket if I want to receive quality care for my injuries or I will have to wait until next year where I will NOT be signing on with Kaiser again.

I shudder to think what my experience would be should I need to receive medical care for a serious illness or injury and I am just praying that I can make it through 2019 without needing to see them again. DO NOT SIGN ON WITH KAISER.

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Kaiser Permanente Rating:
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1.1 out of 5, based on 40 ratings and
77 reviews & complaints.
Contact Information:
Kaiser Permanente
Kaiser Plaza 19th Floor
Oakland, CA 94612
510-271-5910 (ph)
www.healthy.kaiserpermanente.org
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