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Kimberly Clark Consumer Reviews

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Bad Reactions
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

KLAMATH FALLS, OREGON -- Have used Poise incontinence pads for a few years and thought they were pretty good until the last year or so. Thought I had yeast problem with off & on terrible itching of the labia area (but not vaginal). Couldn't figure out what was going on. Now, with the last few purchases I have noticed a VERY strong chemical odor when I change pads.
Was going to tell my doctor there was something wrong with my kidneys because of this odor.

Then when holding a fresh new pad up to my nose, I could smell that same chemical odor (which gets stronger when the pad has urine in it). Now after researching the internet for complaints, I see I am not alone or suffering from some weird disease. Thank God! I will definitely seek an organic, chemical-free pad to use from now on.

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Beware of Poise Pads-May Cause Severe Burning and Itching in the Genital Area.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DALLAS, NEW YORK -- I read the other reviews and felt vindicated. I used these pads and the first time, I experienced burning while urinating. I contacted the company and they asked me to send a pad to them. I did. They never admitted that there was a problem and sent me a VISA gift card for $10.00, which took forever to get to me. So, after about two months, I tried the pads again. Less than a week after using the pads, I experienced the same problem. I contacted Kimberly Clark via email again and I am awaiting their response. My best guess is that they will say the same thing.

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Terrible Burning and Itching
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SHORELINE, WASHINGTON -- I have been using Poise pads for around a year. I, like another poster posted started noticing a chemical smell and SEVERE itching around my vulva area and also burning. I was going to go to the dr. but noticed on days that I didn't wear the pad the pain and itching tapered off. I am thinking these need to be pulled from the market. I have never had any type of reaction to pads before. I am definitely having an allergic reaction and it is to the most sensitive part of my body.

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Poise Pads Are Now Poisen Pads
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LOUISVILLE, KENTUCKY -- Kimberly Clark has changed their incontinence pads by putting ink and odor control. They obviously did not test on women. What a joke. Causes pain and burning. Just amazing that a company such as KC did not do their homework... Goodbye poisen pads 😤😤😠😡👺. Absolutely heartbreaking and disgusting.

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Bad Reaction
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MONTEREY, CALIFORNIA -- After using Poise Pads for the past 8 years, I started developing intense burning and itching in the past 6 months. My doctor treated me for UTI twice. The pain kept coming back. All urine tests have been negative after the first treatment. Had a suspicion it was the Poise, by process of elimination. Haven't used the pads for 3 days and symptoms are subsiding.

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Poise Pads Causing Vaginal Infection/Contact Burn
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEENAH, WISCONSIN -- I switched to Poise pads about four months ago for bladder leakage. After the first month I developed a horrible vaginal burning at the opening and discharge. When urine would leak on the pad there was a horrible smell that I couldn't get rid of. I found this site a few months ago, and thank God I did!! I quit using the Poise pads but still had the vaginal burning and discharge. The infection was already active. I went to see 3 different doctors, two said it was my Atrophic Vaginitis acting up and prescribed Premarin vaginal cream, and one said it was Candistasis and gave me Diflucan.

Neither the Premarin cream or the Diflucan did any good and the Diflucan gave me horrible diarrhea. My doctor did say that I might have contact dermatitis from the Poise pads after I told her about what I read on here. A vaginal swab only showed non-specific vaginitis and couldn't pinpoint a certain diagnosis. My daughter who also uses Poise pads doesn't have any problems, so this must be something on the pad that only certain people are allergic to.

The only way that I could get rid of the infection was to use a mixture of 3 drops tea tree oil, 1 tbsp Virgin coconut oil, and 2 drops lavender oil and mix together. I put this mixture in vaginal applicators and froze them. I inserted this for 2 weeks and the infection disappeared... YEA!!! This also cures yeast infections. I pity any woman who has had a bad experience with Poise pads like me and others. It's horrific!!!

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Kimberly Clark needs to pull their hourglass pads that are causing allergic reactions and rashes
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEENAH, WISCONSIN -- Kimberly Clark has made a poor decision. That have forced a very horrible light bladder protection pad on its consumers. Not only that, but they have discontinued their original tried and true product. They didn't let any of the merchants that sell them know that the originals were going to be discontinued. I went to all of the sold them, they all ordered them for me, but the order couldn't be filled.. All of the merchants told me they had no idea the products were no longer going to be sold.

Their new Hourglass pad as well as many of their other "new and improved" pads contain a dye to which MANY women are allergic. That topic alone entitled "allergic reaction" has had 8337 views (as of this review). That should give corporate a clue that it is just more than a few consumers who are having allergic reactions. On this forum they plant company reps who, in the words of one consumer who posted

"1. Dismiss the pain your customers are experiencing:
2. Dodging the questions asked in previous post; specifically, GIVE US A FULL NAME, FIRST AND LAST, OF A REAL PERSON ALONG WITH THEIR DIRECT PHONE NUMBER whom we can contact and who will be able to give us some assistance;
3. Dummying down the conversation by giving us the spin-doctored media response rather than actually addressing the needs of your customers."

The new pads are also horrible at containing leaks and odor. The old pads did EVERYTHING they were supposed to do. The new pads bunch up in the middle which cause leaks and embarrassment (ironic because they are supposed to PREVENT leaks and embarrassment.) They come apart and don't stay in place. There WAS a Poise on the market that had wings that kept it from bunching up, but that was discontinued also.

Kimberly-Clark has even stooped so low as to put their new substandard product (which comes in purple packaging) into their original pink packaging. They thought we, the consumers (some who have been using their product for 20 years) wouldn't notice. News Flash Kimberly Clark, we aren't the stupid people you think we are!!

I called the support number, I got a representative who apologizes profusely, tells me there are no plans to pull the rash causing product, assured me my complaint is being taken seriously and will be passed on to the research and marketing department. When other people have complained they are told that nobody has complained about the itching, burning, rashes except for them.. which is also what I was told when I called KC to complain. They are trying to sweep this problem under the rug and keep forcing this horrible product against unsuspecting consumers.

Then, those consumers experience the rashes itches and burning, call to complain, are told there are no other complaints about this product, offered a check and the cycle starts all over again. I was then offered coupons; she was obviously NOT listening to my complaint. Yes, there are other LBL products out there, none of which have wings, but that is not the point. The point is, our complaints are being ignored and dismissed. This new product was shoved down our throats with little option to continue using the original product. Kimberly Clark should be ashamed. The CEO who is a MAN, does not seem to care what is happening to his consumers.

Update and additions. I am just sickened at how Kimberly Clark KNOWS about the allergic reaction and rashes that have been caused by the dye in their "new and improved" Light Bladder Leakage (LBL) protection pads and have known about it since 2008 and have yet to pull the product from the shelves. Instead, they tell you to call the consumer line where a supervisor offers you a check for $50. That is disgraceful in my book.

Not only do they cause rashes, but they fall apart, the adhesive doesn't stick AND they leak. Kimberly Clark pulled all of the original pads (which worked perfectly fine with NO ALLERGIC REACTIONS) off of the shelves. That says to me.. "We are doing things our way, if you don't like it tough.**"

Please don't tell me to find another product. THERE ARE NO OTHER PRODUCTS THAT WORKED THE WAY THE ORIGINAL POISE DID! I have tried. Others have tried. Ladies, or husbands if you or your wives have recently started using the new Poise in the Purple Packing and have suddenly developed a rash or other allergic reaction, PLEASE get to your OB/GYN and take the package to them. Tell them about this review as well as the Poise.com sites so that they are informed and can help get the word out about this since Kimberly Clark is sweeping it under the rug and sticking it's head in the sand.

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Bring Back Poise With Wings!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

It seems that Kimberly Clark, the makers of Poise Pads has discontinued their line of pads that have wings. I have tried all the other Poise, including the Hourglass and they ALL bunch up leaving my panties damp on the sides. Many of their consumers (including myself) have made complaints on their website and by phone about this issue, but yet I still can't find the ones that have worked for me through all of these difficult years. Their answer? "Well, let me see if we can find one of our products that can fulfill your needs."

I ask, "Does it have wings to keep it from bunching up and causing embarrassment?" "Well no.. but.." "Then I am not interested. Without something to hold the product in place, it's useless." LISTEN TO YOUR CUSTOMERS. BRING BACK THE WINGS ON ALL VERSIONS OF ALL PADS! I'm sure it's to save money (as always seems to be the case when quantity over customer satisfaction is the main goal).. but in the long run, you make it back. Not sure if you have heard of a basic economic concept of supply and demand.

Here's how it works: People want a product, a company supplies that product. The people who want it, buy it, therefore, the money is made to make more. So people can buy it so the money is made to make more.. and so on. Simple. I have looked everywhere for any other LBL product with wings. I have looked in NUMEROUS stores for the Poise with wings, (even begged my store to bring them back to no avail).. I can't find ANY. Even the generic products don't have them. You know who does? EBAY and THAT is where I am going to start buying mine. So until Kimberly Clarke wises up and brings them back, my business goes to the lucky sellers on Ebay.

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The worst itch of my life 'down there'
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEENAH,, WISCONSIN -- I have been a user of Poise pads for a few years and have never had a problem with them. However when the new product came on the market I purchased it and within a month or so I began to notice a terrible itching. It took awhile to connect the problem with the new pad. The itching is precisely where the pad touches my genital area and it is extremely uncomfortable. I too called the customer service telephone number and told her the problem. I was informed that nothing had been changed with the pad - it was the same as the old one. (It says right on the package that there is a 'fresh new look and dry-touch layer'.) She offered to send me coupons! Thank you but no thank you.

I have switched to Tena and five days after switching, the problem is finally dissipating. I would not wish this on anyone. It is a red itchy rash. I am not prone to any type of allergies and I am absolutely positive that the Poise pads have caused this reaction. Try Tena and I would hope that the Poise Ultra thins producer will rethink this new product, or at least bring back the old product, in addition to this new one.

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Kimberly Clark needs to pull back the new Poise hourglass pads
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I have used Poise Pads for about ten years now. They worked so much better than all the other pads on the market. Then Kimberly Clark saw fit to mess with a good thing. The new hourglass pads leak, have no odor control, bunch up, and causes a terrible rash, which causes (Urinary-Tract-Infections) that is very hard to get rid of. I only used half a package and threw the rest in the garbage. I'm still fighting the infection it caused. I have spent over a thousand in doctor bills because of this product.

They have pulled the original product from the shelves. Go into any store, and you will find shelves overflowing with the new hourglass pads. No one wants them. The only people buying them are new customers to the pad market. It's so sad that these new customers think this is what they have to look forward to. I saw a young woman in the store looking at the products. She is contemplating surgery because of her experience with the new hourglass poise. I told her that they used to make a very good product, but have discontinued them.

I think all us ladies that have been harmed by this product should contact a lawyer. This should be the newest class action law-suit. I have boycotted all Kimberly Clark products and advise others to the same.

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Kimberly Clark Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 13 ratings and
15 reviews & complaints.
Contact Information:
Kimberly Clark
P. O. Box 619100
Dallas, TX 75261-9100
972-281-1200 (ph)
www.kimberly-clark.com
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