[X]

Kroger

Star Half star Empty star Empty star Empty star
93 Reviews & Complaints

Most Popular | Newest | More Options >
More filter options:
What's up with all the "natural flavoring" and 12% or more salt water in meats?
Posted by Davi on 11/30/2009
LOUISVILLE, KENTUCKY -- My local Kroger has great employees and good service, however, the meats seem to be becoming saltier and many are injected with substances vaguely explained in tiny letters on the packaging.
Today I went in to buy some form of lean ground beef--round, sirloin, or chuck and noticed the "natural flavoring" reference, a salt content reference, and no ingredient list. So what is the "natural flavoring"? Needless to say, I bought none. No one in the store could explain the label.
Is the "natural flavoring" MSG? I have a friend who is very allergic to that. Is it salt? Many people are on low salt diets and unknowingly buy "moist and tender" pork, chicken and turkey shot with salty "broth" and whatever else.
A really good cook recently was complaining that she used to marinate pork loin and it was wonderful, but now it just never tastes right. I asked her where she bought her pork, and indeed it was Kroger's "moist and tender".
Since many people are on salt-restricted diets, Kroger needs to come clean about ADDED salt, any tenderizers, the 12% and up "broth" added to meats and poultry which is not in teeny tiny writing which most consumers do not see and of which they are unaware.
Kroger is not the only grocery chain doing this; Tyson chickens are everywhere and they're doctored; Butterball too. But Kroger is making it very hard to find meat that is simply meat in their stores.
     
Read 9 RepliesAdd reply

User Replies:Close comments

Posted by Anonymous on 2009-11-30:
I've never been to a Kroger. I'm moving from Chicago to Atlanta in two months. Am I in for a rude awakening?
Posted by Anonymous on 2009-11-30:
We have Fry's here which sells Kroger brands. I'll have to see if it's the same at Fry's next time I go
Posted by jktshff1 on 2009-11-30:
Chikago to 'Hot Lanta, boy, you are in for a very rude awakening.........
Posted by CrazyRedHead on 2009-12-01:
Locate yourself a butcher. Also be careful of the meats that are injected, I found the sharp end of a hypodermic needle in the middle of a big roast one night after cooking it.
Posted by Natural Flavor supplier on 2010-02-03:
The natural flavor on the label is natural rosemary extract. It's widely by all major meat supplers used to extend the color shelf life of fresh ground beef. Keeps that ground beef from turning brown so quickly.
Posted by Yeah Right! on 2012-01-07:
If it were just "natural rosemary extract" why wouldn't it simply be labeled as such. Most "natural flavor"ings are flavor enhancers and hopefully we all know what that means! I'd trust Mr. Natural Flavor Supplier about as far as I could throw him. No MSG for me Mr. Ajinomoto. You're making americans fat and sick. Very Sick.
Posted by The Customer on 2013-07-22:
I totally agree with" yeah right".
I can't stand Kroger, the kroger near me is disgusting, if you smell rotting fish and meat as you walk in the store "red flag" get the heck out!
Posted by AZcustomer on 2013-08-19:
According to the FDA, natural flavorings can include spices and organic materials including saw dust (I am totally serious!). Since wood chips are organic they can be considered natural for food purposes and Kroger does not have to list this as an ingredient in their meat. Steer clear of Kroger meat products, I do.
Posted by Sick of being deceived on 2013-09-03:
My wife bought a pack of innocent-looking ground beef patties last night from Kroger. They were labeled "Homestyle Beef Patties" 80% lean 20% fat ground chuck. She thought they were a bargain because they were 10 patties for $10. We thought they were just 100% ground beef like we have bought for years, just convienently already formed into patties. They were non frozen in a clear shrink wrapped package. A stamp said "product of USA and Canada. First of all when I grilled them, I was shocked at how much they shrunk! That tells you how much fat and water were in them. I joked that we would be having "sliders" tonight instead of full size hamburgers. I ended up eating two since they were so small. In the middle of the night, I woke up with a horrible pain in my stomach and terrible acid reflux. This rarely ever happens to me unless I accidentally eat something with MSG in it (monosodium glutumate). I ended up being up all night terribly sick. First thing this morning, I read the labels of everything I ate. What could have caused such a reaction. Then there it was, in tiny little print on the back of the ground beef package. I almost missed it. Ingredients
Close commentsAdd reply


StarStarStarStarEmpty Star
I Love This Kroger!
Posted by JoanDenson on 03/14/2013
DOUGLASVILLE, GEORGIA -- Every time I come into this store everyone is so kind and helpful. Today which is my favorite day because it is Senior Citizen discount day and not a lot of stores offer that. I was having trouble finding an item that I usually get on a regular basis and I ask a young lady to help my find it while she was in the middle of stocking the shelf, I can't remember her name but she had really short hair and glasses, it was around 3 p. m., She went out of her why to go into the back of the store and try to locate the item, I was about to loose hope because she was gone for a few minutes, but low and behold she returned with them item. I did expect her to come back at all because most young kids today don't care about the customers that much. She asked me if there was anything unless I needed help with and I told her no I think I have found everything else I was shopping for and I told her thank you and she replied My pleasure which really put the icing on the cake for me.

She was just a pleasant young lady. I definitely will return to this Kroger because of the experience today.
     
Read 3 RepliesAdd reply

User Replies:Close comments

Posted by Alain on 2013-03-14:
One good employee can make a real difference. Thanks for the review!
Posted by yoke on 2013-03-14:
Excellent review, thank you
Posted by Skye on 2013-03-14:
Great review!!!!! Thank you for taking the time to share your story with us.
Close commentsAdd reply

Bad Meat Again!!!
Posted by Mot on 09/04/2009
Several time I have purchased bad ground beef from Kroger. I stopped buying ground beef and started using ground turkey because I had so many bad experiences with beef. Recently, I purchased some pork chops on my way home, at a store that was not in my neighborhood. We got home and as I was putting up the groceries a rancid smell hit me. I picked up the pork chops and you could smell them through the plastic wrap. I took my receipt and the meat to my neighborhood Kroger. The person at the customer service center call the manager who proceeded to tell me that I should take the meat back to the Kroger where I purchased it. I said thats across town and I am not driving all the way over there with this rotten meat in my car. She said she would handle it this time but gave me the speech on how her store was taking the loss for another store.
I feel that as a chain store, you should be able to go to any Kroger to return a bad product. What if the product was purchased in another city?

With todays technology you should be able to key in from which store the product was purchased. I had my receipt with me so it shouldn't have been a problem.

I also noted the addition of the up to 12% solution added to the meat recently and have decided I will not be buying much meat at Kroger in the future.

Their product quality is going down and so is their customer service.
     
Read 32 RepliesAdd reply

User Replies:Close comments

Posted by Anonymous on 2009-09-04:
If I continually picked up bad meat, I believe I'd change where I shopped for my bare necessities.
Posted by Anonymous on 2009-09-04:
Where is this Kroger located?
Posted by Eloise on 2009-09-04:
Just a note. When you over grill Ground Turkey it releases carcinogenic chemicals that can be quite dangerous. Just trying to keep M3C healthy.
Posted by Anonymous on 2009-09-04:
Please cite your source, Eloise.
Posted by Eloise on 2009-09-04:
I read it in a diet book, but it was also posted in USA Today Weekend. The book said if you topped the burger with coleslaw it reduced the effect greatly.
Posted by Anonymous on 2009-09-04:
Sure you're not jerking me around, Eloise? :)
Posted by Eloise on 2009-09-04:
Promise, I woudn't do that to you.
Posted by Anonymous on 2009-09-04:
I seem to remember years ago reading that nearly about *anything* being overgrilled can contain carcinogens. Not sure I buy it, though.

Then again, I wouldn't eat anything 'well-done'.


Posted by madconsumer on 2009-09-04:
if she was c2o, you would enjoy it!
Posted by Anonymous on 2009-09-04:
I quit buying ground beef years ago. It was so consistently spoiled, it was like throwing money away.
Posted by Anonymous on 2009-09-04:
Posted by Anonymous on 2009-09-04:
You can break that promise Eloise, if you'd like.
Posted by Eloise on 2009-09-04:
Well Done? Yuck, there is nothing left of the meat at that point.
Posted by Eloise on 2009-09-04:
Sorry C2O a promise is a promise!
Posted by madconsumer on 2009-09-04:
eloise make sure to wear rubber gloves!!
Posted by Anonymous on 2009-09-04:
But a broken promise is a party. Dang the luck!
Posted by madconsumer on 2009-09-04:
a well done steak can be well done!
Posted by Anonymous on 2009-09-04:
There will be no well done meat hitting my palate!

Posted by Anonymous on 2009-09-04:
I doubt meat loaf would be hitting hit either.
Posted by Anonymous on 2009-09-04:
Meatloaf, prepared properly, is A-OK.
Posted by Anonymous on 2009-09-04:
But does it please your palate?
Posted by Anonymous on 2009-09-04:
Sweet, salty, tangy, in a delicious sauce would be the bomb.
Posted by Anonymous on 2009-09-04:
You just said a mouthful!
Posted by i_am_canadian on 2009-09-05:
I almost never buy ground beef anymore. For my stews, hamburger helper, goulash, etc. I almost always use lean ground pork. Much more flavour and slightly less expensive.
Posted by Alain on 2009-09-05:
No Krogers around here, but if I'm in a town with one I think I'll patronize another store.
Posted by i_am_canadian on 2009-09-05:
If your'e near a Wegman's be sure to pop in to one of those. They're the best.
Posted by Alain on 2009-09-05:
My brother in Princeton has a Wegman's near him. I really love the place! We use Giant Eagle here (Pittsburgh). Haven't had any problems with them and reasonable pricing as well.
Posted by i_am_canadian on 2009-09-05:
And if you ever come to Canada, be sure to visit a Loblaws. It's like our version of Wegman's.
Posted by Alain on 2009-09-05:
Thanks! I will! Speaking of shopping, it's time to make my weekly run. I like doing it on a Saturday morning since there's seldom a crowd at this hour. Gives me a chance to talk to the employees as well. They can tell me what's fresh at the bakery, produce, etc. when they aren't busy.
Posted by Eloise on 2009-09-05:
I visited a Wegman's and it was like going to an amusement park for foodies.

Miss M, do you have to request the ground pork? I've never seen it out.
Posted by madconsumer on 2009-09-05:
ew pork .....
Posted by Anonymous on 2009-09-05:
Eloise, the stores I shop at carry ground pork.
Close commentsAdd reply

Horrible Meat!! Water added to increase weight also!
Posted by Yanni on 08/04/2009
ACWORTH, GEORGIA -- Several times now I have had to return a meat product to Kroger because when I arrived home and opened it, it was BAD! The smell was awful! In one case, the butcher was nice enough to replace the Salmon that I had bought with Fresh Salmon (a LOT of it) directly from their ice display in front (originally, she asked for me to take the pre-packaged meat on sale). Well, the Salmon in the display was bad too! I had to go to another store at the last minute for meat for a dinner party!
And to top that off, my husband and I have noticed that Kroger has started to add water (they call it a "Flavoring Solution") to their meat! The packaging says that it accounts for 12 to 15% of the product weight! I'm not paying for water and salt! It also gives the meat a rubbery consistency!
We will NOT buy meat from Kroger any more, no matter how cheap it is. They should be ashamed for taking advantage of their customers in this way!
     
Read 2 RepliesAdd reply

User Replies:Close comments

Posted by Anonymous on 2009-08-04:
....And this practice is all new to you?
Can't wait to read about the 'horrors' that you discover when purchasing a Ham! (NH)
Posted by Yanni on 2009-08-05:
zzrokk
I understand that this is the standard of how a "ham" is made.
I'm upset about the fact that Kroger does this to PORK CHOPS,CHICKEN LEGS, CHICKEN BREASTS and God only knows what else. These types of meats are not normally enhanced with seasonings, water and preservatives.....nor should they be.
I hope that clears it up.
Close commentsAdd reply


StarStarEmpty StarEmpty StarEmpty Star
Bad Pork Chops
Posted by Conroy3ja on 02/02/2012
me
me
FRIENDSWOOD, TEXAS -- Bought today and cooked today pork chops dated to expire in 5 days (which is a bit long). Didn't pay attention til their totally cooked color was pinkish on the outside but not inside. Then noticed the entire napkin they sat on in the package was pink and had a strange smell; and it was not pink from blood. Made me think of that "pink slime" I have been reading about food processors using to disinfect meat - its ammonia something or other.

They do not taste like grilled pork. The don't have any taste or smell, like it has been bleached out of them. Also, they have a mushy texture, not at all like the more chewy texture of pork chops.

Won't be going back there again.
     
Read 18 RepliesAdd reply

User Replies:Close comments

Posted by ok4now on 2012-02-03:
Great first review Conroy. Let's start with the expiration date. Here's a dirty little secret the food stores don't want you to know about. If the meat still looks fresh they relabel it with a new date. They don't want to take the loss.

Some food processors do use ammonia to disinfect the bacteria from their product, especially mechanically separated chicken. Most chicken nuggets are processed this way. Yuck!!

I know what you mean about the taste. It's bland with no flavor. My biggest complaint is no matter how I cook pork chops they always come out tough. Tried baking them, pan frying and grilling. I don't buy them anymore for this reason. I've had much better luck with a pork loin. More tender & juicy. Good for you not going back there again.
Posted by Starlord on 2012-02-03:
I just saw Jamey Oliver's video on 'pink slime,' and can guarantee you that the processing trick for ground meat is not used on cuts like pork chops. The bits and pieces of meat from cows or chickesn and maybe pork are ground and washed in Ammonium hydroxide. Since this is a process, and the ammonia is not actually an ingredient of the final product, the makers are not required to inform you of this process. The video was run on Yahoo News the other day, and may be on youtube.
Posted by Alain on 2012-02-03:
For some background information on this subject, go to http://www.snopes.com/food/prepare/msm.asp It will help separate fact from fiction regarding this topic.
Posted by jktshff1 on 2012-02-03:
I always rinse off meat after I purchase it. As far as pork chops being dry and tough. Try marinating them in some Italian dressing for @ an hour and not grilling them as long.
Posted by Venice09 on 2012-02-03:
Good suggestions, jkt. Pork doesn't have to be cooked to death anymore. Overcooking ruins it.
Posted by Churro on 2012-02-03:
The quality of meat at big chain stores these days leaves a lot to be desired. I simply won't eat it. I'm fortunate in we still have good butchers around these parts that deal in meats raised locally on small farms. That is the only place I'll buy my meat. It costs more but hey life is too short to eat slimey pork from industrial farms injected with goodness knows what.

Good review.
Posted by Foodie on 2012-02-04:
Your bland pork chops have nothing to do with pink slime. Pork chops from Kroger and a few other chains have tasted bland for years. Mostly, that's due to public pressure for leaner cuts of meat, so pigs have been bred to be leaner for over a decade or more now. Then, the butchers trim off excess fat. Unfortunately, much of what carries the flavor of meat over your tastebuds is the fat. My personal opinion is that all the lean meat is not helping keep down obesity anyway, because that fat also helped us feel satisfied after eating smaller portions, and now we just don't get that satisfied feeling and end up eating more of everything on the plate.

As for the whole pink slime debate, Jamie Oliver's demo made no sense to me and contained some glaring factual errors that lead me to question the rest of it I don't know much about. Factual errors such as claiming the trimmings are used for dog food because dogs can tolerate food unfit for humans. Dog food has to meet the same standards as human food in terms of safety (nutritional factors differ, of course), and that's because people eat dog food sometimes. The main thing about dog food is the dogs really don't care if their food is a big glop of mush, so you can use all the bits and pieces mashed up and ugly looking. Plus, it's cooked to well done.

As he held up the parts, there's nothing inherently wrong with those parts. It's mostly the scraps of meat left on the bones after all the other pieces are cut away. I'd be perfectly happy to use any of that for making soup stock. He also made a comment about those parts being most likely to be contaminated with bacteria because they are closest to the intestines. If that's the case, the filet mignon should be the cheapest and most bacteria laden cut! (Feel free to spread that rumor so I can buy filet mignon for cents to the pound.)

What the parts he showed did look like are the more sinewy pieces.

I somewhat suspect the possible contamination issue has more to do with how much that meat is handled during processing into pre-formed patties by unskilled workers. Any skilled butcher won't contaminate the meat during butchering, and people's bad habits in their own kitchens is a bigger risk than the part of the animal the meat comes from.

My guess is that the pink slime mostly works like a binding agent. When you make your own hamburger patties from fresh ground beef, they fall apart easily, which wouldn't be suitable for mass production and packaging.
Posted by Maxine on 2012-07-22:
We had the same experience with Kroger Pork Chops. They had a mushy texture and no taste. Last time we bought pork chops at Wal-Mart and they where the same. Nothing taste like it should anymore! What is really going on?
Posted by Chae on 2012-12-04:
Purchased Country Spare Ribs (12/3/12) from Walmart. Noticed today (12/4/12) after warming leftovers the meat smelled like ammonia. I give up!
Posted by Ms Thomas on 2013-02-10:
I just returned some center cut pork chops to Kroger. I fried two and the texture was "strange" mushy like - seem as if there was another derivative added. Whatever, I have never taste pork chops with no taste. They even fried different. Yes, I agree what is going on? I know I am completely turned off from pork chops after that experience.
Posted by BobbyD on 2013-04-28:
We just bought some bone in pork chops from Kroger and the texture was mushey and they never turned white like the chops we are use to
Posted by Trish on 2013-07-18:
I went online to look and see what was wrong with the pork chops I cooked last night from Kroger. I thought did I not cook them long enough, over cook them, were they old, I am happy to see there are other reports. This is the second time this has happened Im not sure where I got the first ones from, it was so long ago but most likely Kroger. It has been so long because last time I cooked pork it did the same thing and it took awhile to want pork again.
Posted by Gabrielle P on 2013-08-22:
Every pork chop i have bought in the past year or so has a weird, mushy texture inside.. It doesnt matter what store , as i have bought from several different. Ive even bought from my local mom and pop butcher shop.. Its perfectly done throghout but that same mushy jelly like texture is always there. My husband has noticed the same thing.
Posted by HateChopsNow Too on 2013-08-27:
Kroger and Publix. I used to love pork chops, admittedly preferring the mixed chops that may have been the ugly mishapen ones ...now, yuck. Everyone on this site says mushy
Posted by Sally C on 2013-10-22:
A year or so ago I had decided to stop buying bone in center cut pork chops from Kroger because of the weird meat texture they started to have. Something has changed ( and not in a good way ) in the last couple of years. Anyhoo, I apparently forgot about why not to buy pork chops at Kroger because yesterday I bought what looked like a great package of pork chops at Kroger, baked as usual, served. Gross!! I couldn't even eat mine and the biggest telltale sign they were terrible is my husband threw his away!! As soon as I bit into mine I remembered why I told myself never to buy from Kroger again. I can not fathom what the heck they're doing to the poor pigs but they need to STOP!!!!! I'm going over there tonight and I'm going to ask for my money back. Maybe if we all did that would help to put a stop to whatever is going on.
Posted by Craig on 2013-12-21:
There is something really wrong with Kroger pork. But it isn't just Kroger's. The pork chops taste like a piece of rubber in texture, and there is this white foam that comes out of them when I cook them. Nobody wants to tell us what is really going on, but I think I'm not going to buy pork anymore.
Posted by Cheryl H on 2014-02-02:
Bad experience with Kroger Center Cut Pork Chops two times. Never again. They were fried one time and grilled one time. Both tasted mushy and had a terrible flavor. I wil not be buying Pork Chops again. The date on the chops were the same day I purchased and cooked. They are doing something to the pigs to purchase. Sad.
Posted by Ann in Milwaukie on 2014-03-05:
Read al the comments and the experience everyone is having with pork chops seems to be across the country and going back a couple of years.
I wonder if it's how hogs are raised. I know they are raised on concrete and are fed something "scientific" to fatten them up quickly. The meat is definitely flavorless and the texture is NOT meat-like. Whatever the reason many folks are turning off to eating pork. It would be grand if someone would come up with a definitive answer to this inquiry.
Close commentsAdd reply

Always have bad meat products
Posted by Mad shopper on 06/20/2009
DECATUR, GEORGIA -- Several times I have gone to KROGERS supermarket to shop and recently I have purchased meat from Krogers that is tainted. On one occasion I purchased the large roll of Krogers ground beef which was on sale only to get it home and open it when the tainted odor almost made me gag. Then a few days later, I purchased some oxtails only to get them home and the minute I opened them up, the scent of tainted meat hit me in the nose again. Then on another occasion I purchased two packs of the organic chicken they sell only to get it home and opened them up to cook the chicken for dinner only to be hit in the nose yet again with the smell of tainted meat. On a few more occasions I have purchased tainted meat from Krogers. I have spoken to several of my family members and they have had similar experiences with Krogers meat. We tried to come up with a reason as to why Krogers meat is so often tainted and we concluded that Krogers meat products are priced so high that no one buys it so they let the meat sit for so long that when they do finally drop the meat to an affordable price, it has sit so long on Krogers shelves that it is spoiled. We have learned that if meat products seem like a good bargain in Krogers then it's best to bypass it as it has probably been sitting at such a high price on the Kroger shelves that no one purchased it so when the managers of Krogers finally did drop the price, the meat was probably spoiling so they had to finally drop the price to get people to buy it. Thank God I have the means that I can drive past Krogers to the PUBLIX up the street and purchase my meat products which are always fresh. I have not had a bad experience with any Publix meat products since I stopped buying meat at Krogers. By the way I am telling everyone I meet not to purchase any meat products that are ON SALE at Krogers or they will regret it. I learned this the hard way. Now I am a very satisfied customer at PUBLIX.
     
Read 1 RepliesAdd reply

User Replies:Close comments

Posted by BokiBean on 2009-06-21:
I hope you let Kroger know about this by talking to the manager..
Close commentsAdd reply

Denied $20 Discount
Posted by Sarp23 on 03/02/2008
CARROLLTON, GEORGIA -- I recently received a mailing from Kroger Atlanta with a message from Bruce Lucia describing me as one of their very best customers and including a number of coupons “chosen especially for me”. One of these was a coupon that gave $20 off groceries for each new prescription brought to the Kroger pharmacy. What a contrast with the service I received at the Carrollton, GA Kroger store on 3/1/08 from Allyson Tant (Manager on Duty around 6:30 pm).

On Feb 29th I brought two prescriptions to the pharmacy along with the coupon which should have entitled me to two $20 off coupons for my next shopping trips. The woman who rang it up scanned it all correctly, noted on my coupon that I had used 2 of the 3 available offers for $20 each and informed me it would take about 20 minutes to load onto my Kroger card instead of giving me a gift card or paper coupon. I returned the next day under the assumption that I would have $20 available on my Kroger card to apply to my purchase. I spent about an hour shopping, totaled my purchase and was told by the cashier that nothing was coming up on my card. She called over the manager, Ms. Tant, who tried to call some office that was closed and then said I was basically out of luck, there was nothing she could do.

I explained that I would not have done a big shopping trip at Kroger that day had I not been told yesterday that I would have $20 available within 20 minutes and that this was clearly Kroger's error. The only solution she offered was to void my transaction (after I had spent an hour shopping!). When I said again that I thought it was very poor customer service to basically imply I was lying (I had my Kroger card and pharmacy coupon that had been noted on by the cashier yesterday and she could have just checked with the pharmacy!) and refuse to honor the $20. Her response was that she wouldn't know what to say to risk management. How about that you give good customer service?? At this point she just walked off. I was not given any information about how to redeem the $20, a customer service number to call or anything. I noticed as I was leaving that she was just leaning against the customer service desk with another employee pointing me out and glaring at me. Like I had done something wrong my asking for the discount they offered me!

It seems obvious to me that good customer service would simply have been to check with the pharmacy, confirm the prescriptions and err in the customer's favor. I am now out $20 I should have been able to save on these groceries, that counts for a lot for a family on a budget. I am usually happy with Kroger and feel the give me a good value, but I am now reluctant to return except that your store owes me $40 in groceries for the two prescriptions but I have no idea how to ever recover it because I no longer trust your company to give decent customer service. If Ms. Tant was giving the type of customer service they endorse than I will just shop elsewhere from now on.
     
Read 9 RepliesAdd reply

User Replies:Close comments

Posted by Principissa on 2008-03-02:
You aren't out 20.00 because it wasn't your 20.00 to begin with. It was Kroger's. Today is Sunday and the office that handles these things is closed today. It is possible that since you got the offer on a Saturday that it could take 2 business days to process, especially since the office that takes care of it is closed today. I'm not accusing you of any wrong doing, but what if you initialed the coupons and not the pharmacy and they gave you that 20.00? The manager would take the heat for that. I don't think this was bad customer service I think this was the manager following the policies.
Posted by tnchuck100 on 2008-03-02:
1. Let them restock the groceries.
2. Retrieve your prescriptions from the pharmacy and go elsewhere.
3. Thank Ms. Tant for the outstanding customer service.
4. Apologize for bothering them.
5. Return the coupons to Bruce Lucia. Tell him they were invalid.
Posted by Anonymous on 2008-03-02:
You could have just had them restock $20 worth of groceries until the matter is resolved??
Posted by hello dolly on 2008-03-02:
While it is regrettable that Ms Tant was unable to provide you with the $20 you felt entitled to how is that BAD service? Really? I just don't get it she can't give you something not able to be verified and she gives bad service? How does that add up to bad service?

By the way it sounds like you shop at Kroger pretty frequently can't you use the discount on your next purchase? Or would you have us all believe you decided to buy groceries this week because you were getting a $20 discount?

Posted by tnchuck100 on 2008-03-02:
I think the main problem here is Kroger corporate is issuing coupons that their stores are not authorized to honor. Kroger's integrity just went down the toilet.
Posted by fascismsux on 2008-03-02:
I just got a thing in the mail from OVEC (ohio valley environmental coalition) You mail it in along with $20.00 and ya get a shopping card to take to kroger . If ya use the card at kroger , 5% goes to ovec to help fight Mountain Range removal ! Yay for kroger! Vote with your money ,cuz , thats the only vote ya really got !
Posted by phirerednga on 2008-03-23:
I too live in Carrollton and had the very same problem with a prescription transfer (our coupon came out of the paper). We came back the next day to do more shopping and again the 20 dollars was not on our card. At that point we asked for the manager to be called to the front, unlike the poster, he had the cashier take 20 dollars off our grocery order. It was frustrating and time consuming. If ever we get the prescription offer again, I will ask at that time for the manager to be called and take care of it before I leave the pharmacy.
Posted by Briansmith on 2008-04-28:
Sounds like you had this all planed to come on the weekend to get free stuff. I am sure you have done this other places as well to get free stuff. People like you make it hard for "good" shoppers to take advantage of deals.
Posted by heykeri on 2008-07-05:
i work at kroger in carrollton, that's why we got rid of mrs. tant. :) she was a horrible manager, and had no respect for the customer.
Close commentsAdd reply

Check writing embarrassments
Posted by Dr. P on 01/19/2007
STONE MOUNTAIN, GEORGIA -- I went to Kroger Store in my community and for the second time my check was denied. I check with my bank to what was wrong with my checking account and was told I had more than enough to cash a check for my purchase. Last night I needed to buy food for my sick son and again my check was denied. The register stated Invalid check. After much discussion with the manager it was told to me my checks had the check number in the beginning of my checks instead of the end where the routing number and account number is. I have written thousands of checks to many companies and never had this problem. I ask them to see if any check may have been returned that I didn't know about and they said no checks had been returned. This is the second time this happened to me and it is most embarrassing. I had a basket full of groceries and left it right there for them to put back.
     
Read 23 RepliesAdd reply

User Replies:Close comments

Posted by Anonymous on 2007-01-19:
Go to your bank and get the checks fixed.
Posted by bho55 on 2007-01-19:
Check....what is that....i haven't wrote a check in years. I do everything online or with a debit card.
Posted by Anonymous on 2007-01-19:
Business style checks have the check number in the left-most positions. Personal style checks generally have it about under where you sign. Either format should be recognized and should be fine.
Posted by rhondam718732 on 2007-01-19:
Definitely have new checks printed. But others may a good point - can you use another payment just for the time being instead of trying to beat a dead horse by writing checks to the store that won't take them? Carry some cash, check into debit cards, etc.
Posted by KCRovert on 2007-01-19:
Do the cash registers even read the magnetic ink that the routing number is written in? I haven't worked in retail for many years, so I am not sure. I was under the impression that they simply printed deposit information on the check at the register (when the check is slid into the "port". Of course, I have not written checks for something like that in several years either.
Posted by Extended Warranty on 2007-01-19:
Use a debit or credit card
Posted by *Brenda* on 2007-01-19:
I remember having a check with this problem. I think we had to get on the phone with the check approval company and they still declined it. It was a business check too. The check number was also at the beginning.
Posted by MRM on 2007-01-19:
You should buy your groceries online and have them deliver the groceries to your doorstep. No more waiting in lines and you can shop anytime you like.
Posted by *Brenda* on 2007-01-19:
MRM? What stores do that? I need groceries delivered!
Posted by MRM on 2007-01-19:
My local area grocery store, Farm Fresh, provide online groceries and delivering them to my house.
Posted by Anonymous on 2007-01-19:
Brenda, in the NE, Stop&Shop Stores offer a service called peapod.com where you can do all your shopping and have it delivered. I would imagine that they didn't invent the idea, and that it is available elsewhere.
Posted by Noneill on 2007-01-19:
Sometimes if it is a new checking account the electronic check police won't approve it. Stores want to discourage check writers so they will us debit. Less risk for the stores obviously.
Posted by tander on 2007-01-19:
Around where I live they have electronic checking, where they run your check through a machine, you sign the slip, and get your check back, but usually if there's a problem like the poster had, it'll say "Not available for electronic checking", and they just manually put it through, and keep the check. More and more places are going to electronic checking or no checks allowed.
Posted by beanbagbritches on 2007-01-20:
Definitely have the checks fixed and maybe go to another store?
Posted by Anonymous on 2007-01-20:
MRM, lucky you! I can order online from FF (they've screwed it up with me every time), but, they don't deliver here. It IS pretty convenient to order groceries in your jammies, then just go pick them up the next day. Too bad they missed 10 items in my order last time, crucial items, like meats!
Posted by MRM on 2007-01-20:
emt c, Farm Fresh would missed an item once in awhile, and they deliver to homes in the downtown area of Norfolk.
Posted by Jaala on 2007-01-24:
Checks are antiquated, risky for the merchants and the writer; not to mention time-consuming and error prone. Geeze...who writes checks anymore. Get with the times and stop complaining. You're the problem, not the store.
Posted by ToterHead on 2008-04-13:
The cashier actually does have the ability to manually enter the check in order to finish the transaction but if you a upset about the incident then you should have the checks made appropriate for businesses to accept. People are iffy about checks because of fraud, please understand that. Look into getting a bank card. It's much easier on you, the business, and it saves paper!
Posted by paradise mom on 2011-07-12:
Went to Kroger for the 3rd time in 3 weeks to buy groceries for my family. When I wrote my check I was told that they couldnt take it. The explanation was that if you are new to writing checks to Kroger you are put in the system as a set up status. I was told that I am only aloud to write $300 checks in a given 7 day period And there is no way to tell when that period starts and ends:/
Posted by Nursecharlie on 2012-10-03:
If You are in Check Systems You can Not Write checks at krogers.
Posted by Melissa Lynn on 2013-02-17:
What do you mean, who writes checks? I still write checks. I love writing checks, they keep me on task and I know how money I'm spending. I don't walk around with hundreds in my pocket. I do have a debit card, but sometimes I prefer checks. What's the big deal?
Posted by Melinda on 2013-09-12:
I hate when people write checks. As an employee it wastes my time while they stand there and write them out and as a customer it also wastes my time having to wait on people. Typically people wait until everything is rung up, then start digging through their purse and then dig for a pen and write the check out, sit there and balance their checkbook and THEN hand the check to the cashier. All this when they can just swipe a card and be done in a fraction of the time.
Posted by Sunie on 2014-01-01:
You people have no right to pass judgement on someone for using a legitimate payment method!!!!!!! Grow up and use patience or you are the one with the problem if you can't wait a few minutes!
Close commentsAdd reply


StarEmpty StarEmpty StarEmpty StarEmpty Star
Insults at Starbucks in the King Sooper (Kroger) store
Posted by Gpreichel on 01/20/2014
CO SPRINGS, COLORADO -- I was just told by the West Uintah Co Springs Co Kroger - King Sooper Starbucks manager that older people are more likely prone to be violent than younger people- I had just related discomfort with a person in the store who has done some very unacceptable behavior at my apt building. This mgr and an employee were just leaning on the counters swapping stories when I asked for water and related my feelings. The attitude was we don't have time to listen- there were no others in line - Well, I am past 70 yrs old now and took the manager's remark as a personal insult- I ask myself why do I put up with that??!! Is there a more polite place I can go for a table and pleasant environment??? How about Wendys folks!
     
Read 1 RepliesAdd reply

User Replies:Close comments

Posted by FoDaddy19 on 2014-01-21:
You interjected yourself into their conversation, by doing so you are inviting their opinions. Not everyone is going to hold the opinions as you. If you were not willing to hear anything you didn't want to hear, then you probably shouldn't have interjected yourself into their conversation.
Close commentsAdd reply

StarEmpty StarEmpty StarEmpty StarEmpty Star
Table
Posted by Wanstacy on 01/08/2014
Bought a table which was on sale for $39.99. All the parts were not there.
Tried to take it back and they said I had to contact company. Tried for an hour and gave up. Not much patience at 72 yrs of age. It all went into
dumpster! Got a better table at Wal-Mart for $30.00. I am a loyal
Kroger customer! Will not purchase nothing but food products from
Kroger from now on!
     
Add reply

Top of Page | Next Page >