COLLIERVILLE, TENNESSEE -- The purpose of this review is to compliment several employees at the Kroger store location on Houston Levee in Collierville, Tennessee. It should be SOP that employees are courteous and treat customers ... read full review1 Replies - Latest reply on 08/16/2012
ALLEN, TEXAS -- I went to Kroger yesterday and bought some boars head bologna.
1 Replies - Latest reply on 09/11/2012Add reply
they DID NOT GIVE ME WHAT I ORDERED AT THE DELI and they over-charged
I ask for the advertised bologna and at that time I told the girl behind the counter that it was not the advertised one. SHE TOLD ME NOT TO WORRY WHEN I gave them my card at the check out counter the price would change.
Well it not only did not change when I got home they charged me. 50 cent more than the price posted at the counter. I am through with this store.
I know that there are others in my area and I just hope they are more responsible than the one I have used for years.
reference store #034
HARDY, VIRGINIA -- I love Kroger rotis chicken, They advertise fresh cooked by 4 PM daily. It appears they cook too many chickens at one time and then reheat them dailey until they are black with overcooking. The employees try to tell you that it is the new seasoning. If you buy one you cannot eat it as it is so burned. This has been happening for months.
1 Replies - Latest reply on 07/07/2012Add reply
I have complained to the managers but I can never find a chicken that is not burned when I shop. It is as if their attitude is if you don't like it go somewhere else, knowing that this is the only big store at Smith Mountain Lake. I do try to take my business somewhere else lately as I find it annoying not to be able to buy a good rotis chicken on any given day I shop. Where is management these days?
Evil Asst. Manager
RONCERVERTE, WEST VIRGINIA -- MY wife worked for this Kroger for about a year and she has some health problems and she did a good job if I say so myself. She found a better job and gave her 2 week notice. During that 2 week notice ... read full review8 Replies - Latest reply on 06/25/2012
I will not shop at your 121 store anymore. You have stinky rude employees there. 1 Replies - Latest reply on 06/06/2012Add reply
Poor Training of Staff
RUFE SNOW KELLER, TEXAS -- Congratulations on becoming an outstandingly well stocked and clean store that offers a great variety of groceries including a wonderful variation of healthy organic products that include fresh fruits ... read full review5 Replies - Latest reply on 06/05/2012
Power tripping employees
BRANDENBURG, KENTUCKY -- Three weeks ago I went to Kroger customer service desk to receive a western union money transfer. I had the exact dollar amount and confimation number to receive this transfer but there had been a mistake ... read full review2 Replies - Latest reply on 05/25/2012
Do Not Work for Kroger Store 405
BARTLETT, TENNESSEE -- I have never been to a place and felt so uncomfortable. It seems like the managers are out to get this caucasian hard working girl. She's always picking up shifts and coming in early or staying late. ... read full review1 Replies - Latest reply on 05/21/2012
ANN ARBOR, MICHIGAN -- Today I was told that if 2 paper bags were not enough I could "go screw myself" by a Kroger bagger. When I confronted him he said that he said "have a nice day". This individual put all my groceries ... read full review19 Replies - Latest reply on 10/25/2012
Loved your Kroger saltines, but now you burn them stop or I won't buy then anymore! 4 Replies - Latest reply on 05/07/2013Add reply
FAIRBORN, OHIO -- I purchased a PUR water pitcher approximately 3 months ago. The top has a flashing light that alerts you to the need to change the water filter. This light stopped working. I tried to return to Kroger where purchased. They thought I must be stupid since it was purchased almost 3 months ago. I assumed because you change the filter when needed you didn't have to replaced the pitcher. I was incorrect. I suppose you can just change both. My complaint is this: if the pitcher isn't warranted against defects, please state this on the box. I'd like to know, in advance, that I can get ripped off.3 Replies - Latest reply on 05/14/2012Add reply
The manager of this store is not very friendly. I think when you are spending your money at a place of business, you need to be greeted with a manager that is cordial. This manager has the personality of a flat tire. He does not belong in Kentucky. Very arrogant personality. Needs to be moved to Alaska.
5 Replies - Latest reply on 04/14/2012Add reply
HOUSTON, TEXAS -- I was in the self checkout line when someone stole my wallet out of my purse, I could not get a manager for almost 45 minutes when she finally came to check the video it was on camera both at the register and the front door, but she did not know how to work the parking lot camera, she did not seem concerned at all never even asked me my name or any information, Also the Houston Police Officer was not even in the store when they paged her she was in a store next door WHY are you paying for services that does not benefit your Kroger customers, and one other small detail when the police officer finally came she told me I had to call the Sheriff's Department because it was Fort Bend County so why was she working there ??? I was never even offered a phone 1 Replies - Latest reply on 04/03/2012Add reply
FORT WORTH, TEXAS -- Halftime superbowl- went to Kroger in Fort Worth. Checked out with credit card, door alarm went off, guard knocked me down, and demanded I wait there till police came. I left sack at desk & asked they ... read full review4 Replies - Latest reply on 03/23/2012
POWELL, TENNESSEE -- I was refueling my vehicle at Kroger #549 and I was trying to fill up my tank and the pump showed $44.50 on the gauge. I finished as normal and looked at my debit charge ticket and it showed only $15.13 had been charged to my debit account. I checked my fuel indicator in my vehicle and it had barely moved. I advised the operator and he was very, very adamant hat the pump was not wrong!! There will be a discrepancy on someone's record somewhere.2 Replies - Latest reply on 03/13/2012Add reply
OWENSBORO, KENTUCKY -- They told me to go to a us bank and there would be no fee. I accepted the $3.00 fee to get my money. $400 max per day. Called hotline, and they told me they couldn't refund the 3.00 fee since I accepted, and to make sure the atm machine(which is attached to the us bank stand-alone building)was owned by the bank. This is a max-scam. SEC need to investigate. I'm reporting this to the securities and exchange commission after this post.2 Replies - Latest reply on 03/08/2012Add reply
VIRGINIA BEACH, VIRGINIA -- I am now 8 months pregnant and shop frequently with my 2 year old by myself and have never been offered any help with getting heavy items and such out of my cart while checking out. I have never been offered to have my groceries taken to the car for me and today, I asked and the cashier acted like it was a burden. She called someone else to help and after waiting on them several minutes let someone else take over her register and finally, took them out herself. The attitudes of the cashiers/baggers are rude and not customer friendly. I will not be shopping at the Kroger at
3 Replies - Latest reply on 02/03/2012Add reply
975 Providence Square Shopping Center
Virginia Beach, VA 23464 ever again!
Krogers and bad meat and seafood.
CHILLICOTHE, OHIO -- I notice that other people across the country are complaining about Krogers meats, seasfood, other products, and services. Krogers use to be one of the finest food shopping markets in the nation; however, ... read full review3 Replies - Latest reply on 12/08/2011