LA Fitness

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If You Require Medical Assistance You Better Have Your Cell Phone Handy
Posted by on
I have been a member of various gyms for many years and am in good shape and good health. After a Yoga class at LA Fitness I became extremely dizzy upon attempting to sit up. I laid back down and waited a minute, but as soon as I started to sit up the room literally began to spin. Several women in the class noticed I was in distress and came to my aid. Since it was very warm in the room, they brought me a cold compress and water which I was unable to sit up to drink. One woman went out to the desk to ask for help. An employee came in, asked me what I had for breakfast and left. Several minutes later, and not feeling any better, a classmate again went out to the front desk and requested they call an ambulance since it was becoming obvious that I was not going to get up and walk out of there on my own as much as the employees might have hoped. A different front desk person came into the room and asked me what I had for breakfast and offered me orange juice. I told him I did not have low blood sugar and did not think drinking OJ would be a good idea at that point. He tried to pull me up by my arms but I became extremely dizzy again and had to beg him to let go of my arms. Several more minutes passed and my classmate went to the desk to see where the ambulance was - and found out they had not called one. At that point, after three employees coming in and asking me what I had for breakfast and 3 requests for an ambulance, she stood there and insisted that they call 911 which they reluctantly did. The strangers in my class were more concerned about me than any of the employees were. After many medical tests it was determined that it was an attack of vertigo. However, it just as easily could have been a stroke or heart problems causing the neuralogical systems and the staff would have no way of knowing that. The delay in calling an ambulance could have been life threatening.

Several days later I received a call from the Manager who sounded like a 15 year old girl. She said she was in Key West over the weekend and just found out about the incident. She was calling to see how I was feeling. When I told her what happpend and suggested she review emergency procedures with her staff so they would not leave the next victim laying on the floor for 40 minutes before they call an ambulance she told me that her staff told her: "An older woman took a yoga class that was too much for her but she wouldn't stop and they called an ambulance right away." I explained that this was not the case and instead of acknowledging that this was a training opportunity for her staff she insisted that her emplouyees version of the story was correct.

Needless to say, I quit LA Fitness and am now working out at a gym where an owner or manager is always present. Now I am waiting to see how many months it takes before they stop charging me.
     
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BEJ on 2011-09-01:
It is not unreasonable to first question you about having breakfast. Once esatablished that it was not a matter of low blood sugar, an ambulance should have been called for you.

Hard to understand why they were reluctant to do so.
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Hours of operation are misleading
Posted by on
This is to serve as a notification. I recently was inquiring about the brand new LA Fitness that was to open in McCandless, PA. One thing that I thought was a bit unusual is that they were trying to get memberships in a local park and indicating that if you gave them your credit card information they would "hold" the offer for you. Ahhh, that seems a bit skeevy to me as I neither signed a contract and I would be giving my credit card information to a complete stranger over the phone. Now I will have to admit that setting up a tent and marketing in an area where people were working out is smart.

Secondly, I was informed that the gym would open at 5:00am. I told the sales representative that I thouht that was great as I am an age group triathlete and would need to get in a workout before work and one after work. I asked about the pool and the hours only because I had done some research and seen this on other LA Fitness sites. That is when the record scratched. The hours of the gym ARE NOT THE hours for the pool. I was then informed that the pool would not be available EVER until 6:00am because they had to have a lifeguard on duty. Well, I currently belong to a gym where I am in the pool at 5:05am and there is a lifeguard in the pool. I was not aware that lifegurads could not work until after 6:00am. Anyway, the whole reason I would look at that facility was to be able to have a pool and if the hours do not work for me then the membership is useless.

I would ask about all of the amenities and ensure that they will be available when you intend to use the gym or you have a useless membership.
     
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trmn8r on 2011-06-02:
You say that the hours are "misleading", which is only true if you assume the pool is open the same hours as the gym.

FWIW, prior to 6am seems a bit early to be swimming to me, but I can see it may cause an inconvenience to some, such as yourself.
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Misleading threats from CSR LA fitness
Posted by on
RIVERSIDE, CALIFORNIA -- The letter I sent to Corporate.LA fitness Moreno Valley avoid at all cost.

I am contacting you (and Corporate Headquarters) regarding an incident at your LA Fitness Branch 2600 Canyon Springs Parkway Moreno Valley CA 92555. I received a voice mail from a Keshawn Saturday 7th May 2011 at 900pm and Sunday 8th May 2011, csr Liz at approximately 9 PM regarding my account which she left a message stating my account is delinquent. However this is not true as you can see my account is in a positive status, and they left the number 9516533240 to call them back concerning my past due account. Liz passed the phone to Keshawn said hes going canceled my account and was not listening to me but want to yell and talk over me,this is very poor customer service I joined the gym in Feb 2011 paid $89.00 and $44.95 a month where I was told in Feb 2011 by manager that we don't require to have a credit card on file if we pay monthly we agreed pay and started the gym.From Feb 2011 to May there are problems. Now on Sunday this was not the case.Now there is a trust issue being created.
Just a reminder LA Fitness calls my home after 8:00PM and 9:00PM at night left messages , as a consumer I am protected under FDCPA section 805(A)(1).Also calls to my job Calls from LA fitness to my place of employment, LA fitness knows or they has reason to know that my employer prohibits the consumer from receiving such communication are in violation FDCPA.I would like you to ensure that your CSR are properly trained on this matter as of today there is no resolution.
I also would like someone to counseled Keshawn for yelling at me and having no clue about my account. My account is in a positive status.

I would also like to request, in writing, that no telephone contact be made by your offices to my home or to my place of employment. If your offices attempt telephone communication with me, including but not limited to computer generated calls or correspondence sent to any third parties, it will be considered harassment and I will have no choice but to file suit. All future communications with me MUST be done in writing and sent to the address noted in this letter.





     
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Whiteduck on 2011-05-10:
Huh?
Kurizumaru on 2011-05-11:
Why are they calling you? Are you behing on payments? Did you notify them you were cancelling? More details would be lovely.
imperial357 on 2011-05-12:
My lady & I joined LA fitness in Feb 2011. When we asked what's the membership fee for there was a pause they could not answer. Now they said they going to give me a deal on the easy start where no initiation fees $0.00 membership the original price $64.95 change to $44.00 mth open contract where we can pay cash monthly before the due date? We pay 9 days before the due date, now we are current until Jul 3rd 2011. The Rep lisa called my home 05/06/11 at 9pm left a message, 05/07/11 at 9:03PM and Sunday 8th May 2011 at 845PM on the message it states we are pass due and we don't have a credit card on file.In which in Feb 2011 on the paper the manager that signed us up said you don't have to put your credit card on file in Feb 2011. This problem started Friday 6th May 2011 where they blowing up my home phone.Got a hold of corporate 6786025613 on 05/12/2011 Mr Forrest said he will definitely tell his staff that late nite calls is a no go. I asked corporate what about refunding all the money I paid into the gym, he said only one month could be refunded of $44.95.But he insisted that a credit card be on file - there is no law states that you must put a credit card on file. OK to avoid the hassle to be reinstated I give them a credit card, now I'm reinstated this is so politcal dealin with La fitness.So I file a complain with BBB; FTC,ripoffreport.com, pissed customer, complainboard.gov,3cents.I awaiting a response from La Fitness with there poor customer service and lacking honor.They were using the scare tactic method honestly they are garbage. The personal trainers do an online course they so out of proportion look like druggies word up.
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So much for Customer Service
Posted by on
SPRINGFIELD, MASSACHUSETTS -- I just joined a week ago and I'm already thinking of pulling out and trying to get my money back. When I signed up the guy I talked to (John) was nice. Not high pressure, made me comfortable.

I told him I was joining because of my doctors instructions to get into better shape for long term health problem prevention. I was told as part of my membership I was going to get a free health assessment to help me figure out how to use the gym right.

The assessment guy they gave me (David) basically came over and eagerly said he'd do my. assessment Then he gave me the hard sell on a personal trainer...WAY outside my budget. I politely but firmly told him no.

Since then, David has canceled my appointment with him for the assessment (keep in mind this is part of what I paid for when I signed up). I didn’t make a big deal, and we rescheduled the appointment for a few days later. When I came for the rescheduled appointment, he left me waiting for 30 minutes. until I got fed up and left. My appointment was at 5:30 and by 6 he still was telling me “Just a second” every time he went by. I saw him talking at one of the desks they used to sign folks up for the club to a woman who was obviously signing up for a membership. He left me waiting to do a high powered sales pitch to a new customer.

Obviously he doesn’t care to fulfill what I paid for now that he knows I'm not going to pay him any extra money.

I have a new appointment with a Tim in a week, and I am willing to see if he gives me the attention I was promised.

If this guy blows me off, I'm demanding my money back and finding a different gym.

And why is it so hard to find information to contact their Corporate office to lodge a complaint?
     
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dan gordon on 2011-02-19:
same thing happened to me. When I'd ask how to use a machine the people said sorry I'm a salesman but I can sign you up for a personal trainer. Joined 24 hr fitness and much better overall.
Skye on 2011-02-19:
LA Fitness Corporat contact information:

William B. Horner
Senior Vice President and Chief Real Estate Officer
PO Box 54170

Irvine, CA 92619-1300

United States

Founded in 1984
Phone:
949-255-7200


www.lafitness.com
vcofrsn on 2011-04-18:
Ohh, same thing happened to me. It just proves that they are money oriented not a customer oriented!!!!
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LA Fitness - Unfair access to facilities (men only)
Posted by on
IRVINE, CALIFORNIA -- I joined LA Fitness in June 2010, partly because they have a basketball court and I love to shoot - typically after a challenging cardio workout. I try to time my workouts so that I am not at the club at the busiest times so I will not be impinging on full court games put together by men. As a woman and at 51, I have no desire to play full-on basketball, nor any other contact sport, with a bunch of playground males.

One afternoon I went to the court to play and there was a group of men playing full court. I went to the front desk and asked what the bball court policy was to see when I would get a chance to play (thinking that like the cardio equip policy, when it is busy and people are waiting, there is a 20 minute limit on the equipment.) I was told there was no policy. I explained that this made it difficult for me to use the court - if I knew when there would be full court games, I could schedule my workouts around them. I was told to call "corporate", that there was no policy. I decided to try to anticipate when the club was busy and not go at those times.

About a week or so later, I went to LA Fitness on an early Saturday evening when the club was sparsely attended. Lo and behold, when I went to the bball court, there was a group of males playing full court. I went to the front desk again, and asked again to please put together a usage policy for the basketball court, whether it be a schedule or time limits, something so as a member I could have equal access to the court. I was told by the attendant that there that there was nothing he could do and that I needed to call "corporate". I returned to the court and at first I simply shot while avoiding the players ( i.e. when the game was centered on one end of the court, I took a shot or two until the game moved back to my end). Another LA Fitness employee came to the gym and I told him that this was not a good situation. He told me that, "You should play with the guys." I replied that I did not play contact sports with males, that it was dangerous among other things. He then told me that I should call "corporate". At some point my ball got away from me and interfered in the game - a dangerous situation for the players and one I did not want to create. I left the gym.

On the following Monday I called the LA Fitness in Bellevue, and asked for the manager. I got a woman and after I explained the situation, she assured me that indeed she was the correct person to speak to. After discussing the problem, she told me that if a member wanted to use the court and others were playing full court, that the full court game needed to change to a half court game so other members could use the court. I told her that she needed to inform the employees of this because clearly this was not well known. She also told me that if a situation like that occurred, that I should go to the front desk and an employee would tell the full court players of the policy. I went to the gym yesterday (Friday) afternoon, thinking I was before the busy after work crowd, and did my cardio workout, then went to the basketball court. There was a group of men milling about on the court, but I could tell they were getting ready to organize a game. I began shooting, then a few minutes later they just started playing. I loudly said that they would have to play half court, based on what the "manager" had explained to me. One of the players began to argue with me, saying that they played this game regularly, that he has never seen me before. I told him that I would not argue with him, that I had tried to get LA Fitness to have a policy on full court times/court usage, such as posting a schedule, but they would not so I had no choice. This man then stood in the middle of the court and stared and me while I shot baskets. At one point one of the men asked me how much longer I would be playing - I responded that no more than 10-15 minutes. In the meantime, someone went to the front desk and got a "manager" (still not clear what his title was). This young man (he looked to be in his twenties) came up to the court (it was becoming a spectacle)and told me that the woman I had spoken with earlier in the week was not really a manager, that she was just in charge of finances and that he was the true person in authority. He said that because the men were on the court first, and that because there were ten of them and just one of me, that they could use the entire court and if I wanted to shoot I could not. When I explained that this precluded me from playing, i.e. being able to use the facilities - and could there please be a time limit so I could have turn - he replied that no, if there were ten members who wanted to play full court continuously then too bad for me.

It was extremely humiliating, and reminiscent of the days when I was younger, before Title 9, when females were not allowed equal access to sports programs and facilitates. If a member wanted to play basketball but not with the bullies who have the court, they would be out of luck. This is not a government entity, so Title 9 and other civil rights laws probably do not apply, but I pay just as much money to belong as male members, yet I do not get equal access to the facilities. The Good Ol' Boys club and its stupidity are alive and well at LA Fitness - I am going to have my lawyer attempt to get my money back.
     
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Helpful on 2010-08-28:
I actually have to say I agree with you bandrews. It's ridiculous that the club can't produce some policy to allow everyone access to the court. I don't think it unreasonable to have the other players run a half court game to accommodate you.
Anonymous on 2010-08-28:
Look at it from a financial standpoint...lose 1-customer or 10? Hmmmmm? Pretty easy to see why the front desk sides with the full court players.
Venice09 on 2010-08-28:
I can't help wondering if you would feel the same way if these were women using the court. Either way though, I agree that there should be a policy or at least a time limit. And it should be enforced.
Anonymous on 2010-08-28:
Venice> I posed the same question, in a roundabout way, but it was deleted. I think them being female players would have made all the difference in the world to the OP.
Venice09 on 2010-08-28:
Well, we can't read her mind, but the fact that men are using the court does seem to be part of the issue.
Obsfucation on 2010-08-28:
I think J4A has it right. No business will turn off 10 members to satisfy the one, who by the way, doesn't want to join the majority.

Ever wonder why men-only gyms are discriminatory and illegal, but women-only gyms are not?
Anonymous on 2010-08-28:
A business changed an open swim policy because some Muslim men complained. They didn't want men to see their women in the pool, and the business capitulated.
anon on 2013-06-12:
TOTALLY AGREE. they should've allowed you to play half court!
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Most Horrible Fitness Club
Posted by on
Hi Guys,

Everyone in life wants to stay fit and healthy so they can live more. I also had that kind of ambition and for that purpose I was looking for fitness center. I came across Lafitness finess club on hurontario street. I visited their club on weekend. There was one marketing guy in white tshirt(They are the actual people who will make you fool) who took me across their fitness center. It sounds OK to me so I hope to join their center.

Before visiting their center I had read reviews about their club on various blogs. These blogs were actually writtern by users of lafitness club in usa. None of the user had given good review about this fitnes club in usa. Everyone was crying because of waste of their money in this fitness club. I thought they would have improved their services in Canada as its new facility.

In spite of reading all these things I thought of taking risk as I read one of advertising put by lafitness outside their club. It states that no contract is required. After visiting their center I made deal and paid first month and last month fees(Initially they asked for $50/month but when I negotiate they came to $34. They have intentionally increased price already) I was happy overall to get good deal.

After 4 days I visited first time their gym. The marketing guy told me before this visit that trainer will do your fitness check up for one month. They didn't do anything instead those trainers were most arrogant and disgusting people. When I asked them about communicatione between myself and marketing guy that trainer told me that fat check is only thing which they do. After that I asked them to show me up how to start various exercises and to utilize other exercies instruments. They disclose there hidden tacticts and asked me to hire personal trainer(This also I had read on blogs which were written by users from usa). This was not at all surprising for me. Then I took them left and right. I called their marketing guy who shown me all stars in day. Then they agreed to show me all exercises for that day. Their marketing guys and fitness people doesn't have any coordination and they are just making fool. When you start your routine work out then only you will come across reality. They will ask you to hire personal trainer if you want any help for exercise(This will cost you 100 your monthly fee = around $140/month). This things they won't indicate when you take deal.

I found that their fitness trainer are college going kids who are just making extra money apart from study. In the evening time their gym will be completely crowdy. You won't get much room to utilize resources. Whatever I read on blogs from usa customers of lafitness it appeared true to me. I searched for reviews on google for lafitness in Canada but couldn't get one. This wat made me to write this story. My one advise is don't even go around this people otherwise you will feel shame on your decision. After knowing also I did big mistake...so I hope anyone who is reading reviews won't do mistake. Instead of quanity go for quality that's what I learn from this. now again searching for good gyms...All the best
     
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BokiBean on 2009-07-22:
john, I'm sorry you regret your decision.

If you are still using their gym, sometimes you can get someone to work out with you, a fellow gym partner, and learn the machines together.

There are also some really good books out there that can put you on the right track for excercises done in a gym.

Thanks for the review, it was extremely helpful and your English is quite good.
dan gordon on 2009-07-22:
their business model is similar to Bally. They get you in on reasonable dues but then try to sell you training. They say they are separate business but surprised they won't show you a workout routine.
johnkaun on 2009-07-23:
Thanks for your comments

Yes you are correct that at least I can learn some exercises from people and on my own to utilize lafitness resources(I can get some good feeling that I got some value of my money). I am just wondering that after having so much bad reviews from customers all over USA/Canada how they are surviving? Is there no way to disclose their such poor tacticts into market to save other people from them?

Some blogs where I read comments on lafitness they were added late in 2004.In 5 years of period also reviews about lafitness remain same. I am preety sure that people have not raised their voice up to appropriate level otherwise they won't be able to survive. Most of companies says that consumer is king if you don't respect them they will kick you outof market. But in case of lafitness I am feeling opposite. They don't even talk properly and they think they are the arnold schewazerneger or silvester stalon.They event won't ask before suggesting you exercise that what's your fitness goal? Their trainers are just college going kids.

Let me know your thoughts.....
LAfitnesuck on 2012-01-05:
Here is my story: The first time I came to Lafitness was good, people are so nice, they always smile on you. The Marketing people seems to be very nice. At first they asked about 50/bucks per month nd I negotiate, until it goes down to 29/month. I was so happy because it was really cheap.

After a month, I called them and told them that I will go back to my country for 3 months nd I barely need to quit ASAP nd I got no time to come just to cancel my contract. They said its all good. After 3 months I found out that they still collecting money from my Visa Card. I called them nd told them to give back my money, they said I didn't come before I left nd now its my problem.

To those who wants to go to LA fitness, you guys better think 10x.

And tomorrow, I will try to call my lawyer if ever I can bring this situation to the court.
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Beware of LA Fitness York, PA
Posted by on
YORK, PENNSYLVANIA -- Anyone thinking about joining the LA Fitness in York, PA beware!!!!!

Their business practices are very deceptive. They rope you in with attractive offers and tell you that you can cancel your membership at any time, but when you really need to cancel the story changes. They pull the "bait and switch" where they offer you one price and a set of conditions but when you go to sign the contract the price is a lot more and the conditions are much more limiting.

So be careful of what you are signing and by no means trust them when they say to you "trust me, I was given permission by my boss to give you this great deal today, but its only for today so you have to jump on it quickly." It’s all a lie and you will be screwed!!!

The trainers are inexperienced, and their turnover rate is high, so if you've purchased a personal training package, don't expect to see the same trainer much of the time. Don't expect that the personal training package you purchased will be tailored to your needs so if you have any kind of special circumstances that need some attention (injury for eg.) don't expect your trainer to care.

The trainers who do have some experience do not show up for scheduled sessions that are already paid for. And don't, I repeat, don't even try to express any of your concerns to the management team because you will be ignore and if you pursue it further you will be called a "f---ing b--tch" and will be threatened to have the police called on you. You may even be threatened to be punched in the face by that manager. And he may enlist other members to do so if he realizes that he cannot do so himself.

Take for example, this past Friday May 29, 2009, my trainer didn't show up for my scheduled session at the York, PA LA Fitness. I didn't even get a phone call or any message saying that my session was cancelled.

I showed up and my trainer is nowhere to be found. The other staff paged and paged him with no response. After a while I became impatient and asked the staff to page the manager. "The manager" came and started giving me dirty looks, hissed and stormed off calling me a "f---ing b--tch." I have to reiterate this; I went to talk to the manager about my missing trainer and I was called a "f---ing b--tch" for bothering him with my concerns.

I went to another staff person who identified himself as the new "general manager" and told him about the disrespectful way I was treated by the other manager. The new “GM” completely ignored me. He walked away to talk to other people, I'm now pissed because I've already paid for the service that I'm currently not receiving. I am the paying customer and I'm being treated like a freeloader. Like any other paying customer, I confronted him about the way I was being treated and he threatened to punch me in the face.

So to re-cap; I was blatantly disrespected (called a f---ing b--tch) by one manager and was now being threatened to have the police called and be thrown out of the gym by another. I purchased permission to be on the premises so said I will not leave. So he got two other members to verbally assault me and threatened to physically assault me if I didn't leave.

It sounds unbelievable, but believe it. And if you are not careful, you will be screwed over by this gym. There are already (8) eight other 'pissed off" York LA Fitness clients that I know of. If you are not careful, you could be another.

*Thanks for reading :)

     
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Soaring Consumer on 2009-06-02:
File a police report right away.
Anonymous on 2009-06-02:
Gym memberships are nothing but "status symbol" memberships. Of course you're going to get ripped off. Put on your running shoes and go for a run!
Ponie on 2009-06-02:
'they offer you one price...when you go to sign the contract the price is a lot more..' A very simple solution. Don't sign the contract!
Soaring, rather than a police report, since this is a 'sale,' wouldn't contact with the FTC be more appropriate? And what would be put on the police report--he called me a f-----g b---h?
goduke on 2009-06-03:
Anytime someone has a contract in front of you and starts saying "this is what the contract says," you should always, and I do mean always, say "really -- show me exactly where it says that." If it doesn't say that, make them put it in and initial it (both of you), or pick up your toys and leave.

I actually use Planet Fitness. They're a pretty good outfit. They are franchised, though, so I'm pretty sure it depends on the who owns the club you are at.
Anonymous on 2009-06-03:
I also use and would recommend PF. I pay $10 a month, and there is no contract binding me to a long term commitment. The facility is as good or better than the last gym I used.
BokiBean on 2009-06-03:
Dang Ken, that's an excellent price.

I like a low frills option myself, no juice bars and hopped up personal trainers prancing around. The YMCA here used to be great for that, but they've let it go downhill and its not clean (the locker rooms and pools are just disgusting) anymore.
Soaring Consumer on 2009-06-03:
The store employees threatened to assault the OP. This warrants a police report and felony charges.
madconsumer on 2009-06-03:
before we call the police, what is the managers side of this story? women are not often called a f'ing b for simply wanting to talk about a no show trainer.

since when is simple assault a felony? there was no weapon, no physical contact, and no continued threat. as a private business, the manager can ask anyone to leave. regardless if they are a paying customer.

"American common law has defined assault as an attempt to commit a battery.

Assault is typically treated as a misdemeanor and not as a felony (unless it involves a law enforcement officer). The more serious crime of aggravated assault is treated as a felony."

"Aggravated assault is usually differentiated from simple assault by the offender's intent (I.e., to murder, to rape etc.), the extent of the injury to the victim, or the use of a deadly weapon, although legal definitions vary between jurisdictions."
DisputeTheCharges on 2009-06-04:
One of these days Soaring is going to get someone arrested for misuse of the 911 system.
shellu on 2009-12-08:
I think he was giving you dirty looks because you were probably being an ass and abusing the staff yourself. You make it sound as if you did nothing and he cursed at you. I have a membership with LA Fitness in York and I think the GM is very respectful and nice and I can’t imagine him saying this or allowing another manager to treat you that way. I’m sure they all have their jobs, to this day, and I find it funny that you never said that you called the police. I mean, you were verbally assaulted after all and that’s kind of a crime. They actually threatened to call the police on YOU! You wanted to be treated with respect and I’m sure the only person that was being obnoxious was yourself. Why don’t you add in what you did to upset them as well and make your story a little more credible, please?
RarelyRants on 2010-07-10:
People should not work in jobs that deal with the public if they can not respectly difuse an upset customer's ire. If the trainer did not show up and this is a continual problem (not a 1 time issue) then the customer has the right to be upset. The correct resolution would be for the manager to offer a free training session on the second instance and all subsequent instances or at least free concessions or a free month at the gym etc. The manager should have been sympathetic. I can be an upset customer myself and once I see sincere (not faked scripted sympathic words) sympathy coming from the person I am dealing with - my entire demeanor changes and I calm down. So, I agree that the LA Fitness managers should be replaced with people who like working with the public.
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Harassment By A Gym Member
Posted by on
LANCASTER, PENNSYLVANIA -- I am a member at the LA Fitness at 1300A LITITZ PIKE, LANCASTER, PA 17601.

On March 25, 2009, I told one of the female managers about an individual that has been bothering me for a while. All I had to say was “I have a problem with a gym member” and she knew exactly who I was referring to. I told her that he constantly approaches me and talks for a long time. I try to ignore him but he will stand there and just talk for a long time. I have tried to be polite but he doesn’t get the hint that I don’t want to talk. I have to always be aware of where he is to avoid him. He is always talking to the girls there. I try to sneak around so as not to be seen by him but he always finds me, every day.

Sometimes he sees me in the parking lot as I am going into the gym with my 8 month old son and he walks me in. He will stop me as I am walking in to the gym to see my baby. He is always asking about my baby. As a parent, this freaks me out a little. He is not a friend at all. I don’t even know him except that we go to the same gym.

I go to the LA Fitness every day for an hour. I put my son I the daycare. He is there when I get there at 8am. So I tried going later in the afternoon, he’s there. My relatives go to LA Fitness as well and say he’s there when they are there. I tried going as late as 5pm, he’s there. This leads me to believe that he is at the gym every day for about 8-10 hours a day.

The female manager I spoke with was very nice about it. She told me that there have been many complaints by other women there about him bothering them. She, herself, has had many talks with him about his behavior. She had said that if they get one more complaint about this member, they will revoke his membership. My friend who also is a member was so harassed by him that the management told him to leave her alone and don’t talk to her anymore. His response was “You need to hear my side of this”. This shows that he doesn’t think he is doing anything wrong. After management spoke to him about bothering my friend, he confronted my friend in the middle of the gym. She then yelled at him so loud that a trainer came to her aid and told him to leave her alone.

March 26, 2009, the same manager I spoke with said that the problem was taken care of that morning. I wasn’t given the details of what was said, only that the issue was dealt with. I was at the gym today, March 28, 2009, and he was there. He walked by the treadmill I was on and waved and said HI! He also follows me from machine to machine sitting and staring at me just waiting for me to pause so he can talk to me.

I asked the manager what the policy is for this. She said it's a very lenient policy. Only after several warnings by local management does the corporate office send a letter to the member's home warning them about their behavior.


I do fear retaliation by him. I have requested that someone walk me to and from my car when I have my infant son with me. As of yet, nobody from the gym has contacted me regarding my request.

He needs to have his membership revoked and be banned from the gym. This member, according to the manager, has been giving several warnings about his behavior. He obviously does not understanding the situation. I am very disappointed at LA Fitness for not having a Zero Tolerance policy for this type of behavior. I am also disappointed that the gym is putting his feelings above the safety of the women members. This guy is a predator and needs to have his membership revoked.
     
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Anonymous on 2009-05-04:
You need to let LA Fitness know that you are filing a police report and then be sure that you do it. This guy sounds like a stalker and the police need to know about it, he may have other reports already filed on him. Don't think you're overreacting, you're not! good luck!
Anonymous on 2009-05-04:
He may be a predator, more likely he's a lonely jerk following another loser's advice on where to pick up women and is too stupid to understand 'no'. If the gym is not inclined to help, talk to one of the city's neighborhood services officers from the police department. Good review!
Anonymous on 2009-05-04:
Take some mace with you next time. and report him to the police
madconsumer on 2009-05-04:
maybe your are one hot momma, and he likes the way your body has turned out after the workouts!
Starlord on 2009-05-04:
I will add my voice to the others. File a police report, immediately. He might be just a lonely guy who doesn't understand the concept of personal space, but then again, he could be another Ted Bundy. If you feel comfortable with it, buy a pistol and get a concealed weapons license. If this guy has been warned by management of the gym and continues to act in this manner, he might present a serious danger, and you need to have the wherewithal to defend yourself. Our Supreme Court has ruled the poice do not have an obligation to protect you, and if you call 911, you may have an hour to wait until a patrol car arrives. I carry a gun because I can't carry a cop.
Anonymous on 2009-05-04:
File a police report. Pennsylvania stalking laws are loose enough that this behavior probably constitutes stalking.
Anonymous on 2009-05-04:
I am inclined to agree with Crabby. I don't think the police will intervene, he hasn't really broken a law. Why not ask for the manager, and explain to them that it is either him or you? If they won't remove him as the problem, will they release you from your contract?
Anonymous on 2009-05-04:
Sorry Ken & Zzrokk, I edited my original comment after I read the Pennsylvania stalking statute --

"OFFENSE DEFINED.-- A person commits the crime of stalking when the person either:

(1) engages in a course of conduct or repeatedly commits acts toward another person, including following the person without proper authority, under circumstances which demonstrate either an intent to place such other person in reasonable fear of bodily injury or to cause substantial emotional distress to such other person; or

(2) engages in a course of conduct or repeatedly communicates to another person under circumstances which demonstrate or communicate either an intent to place such other person in reasonable fear of bodily injury or to cause substantial emotional distress to such other person."
Anonymous on 2009-05-04:
Eight month old son at the gym? Where is his DAD? Maybe he could watch the kid or scare this guy off. Assuming that he is around.....
As Crabs, said, he is not violating any laws
Anonymous on 2009-05-04:
I still don't think this rises to that, Crabby
Anonymous on 2009-05-04:
I stand by what I posted. The police have much bigger fish to fry than a "he won't stop talking to me complaint".
IMO
jktshff1 on 2009-05-04:
Starlord, great advice.
I'm with ZZ on where is the kid's dad or her boyfriend or other family members.
Anonymous on 2009-05-04:
I disagree, bringing her kid with her has no bearing on her complaint at all. Many gyms now offer childcare centers so their members have more flexibility.

Maybe cuz I'm a girl, this post seems more serious to me then it does to some of you, but there is a big difference in someone just being friendly, and someone being creepy. Too many of the examples she posted raise the creep factor really high on this one. Starlords first sentence is dead on.
Anonymous on 2009-05-04:
I would have told the guy to bug off, or he might suffer from lead poisoning.

Seriously, Atwater1 -- have you ever actually told him to take a hike or that you are not interested?

IMHO, there is no reason to even try to be polite in this situation.


Anonymous on 2009-05-04:
Again, WHERE IS THE DAD/BOYFRIEND?
The guy has numerous complaints at the place and seems to be there all of the time so I see him as just a middle aged, lonely little twerp trying pick up younger chicks at the gym. The sight of a can of mace or a guy acquaintance (sp?)should do the trick.
jktshff1 on 2009-05-04:
Ladies, (jbc, mm) ya'll are right on.
The only reason I mention the kid (and I think zz is with me on this) is if someone was pestering my gf, wife, family member, there would be h to pay, 'course being from the South might have something to do with that.
I'll bet Ejack will have something to add! lol!
Anonymous on 2009-05-04:
Ahh gotcha jkt..makes sense now. No need to YELL, ZZ..I'm slow sometimes!!
BokiBean on 2009-05-04:
Why don't you tell him to get lost yourself? Tell him that you are there to work out, not visit. You're a grown woman, its something you can do...sneaking around and hiding from him is just acting like a victim. Sometimes, just telling him to blow off is all it takes.

If he persists after you address him yourself, start documenting everything..including your complaints to the staff there and any calls to the police you might make...you may need it later.

jktshff1 on 2009-05-04:
Heck, according to PA gun laws, (with the exception of Philly)You may be able to open carry without a permit. Pa permits are for concealed carry.
HOWEVER, take the class, do it right, learn how to take care of yourself.
Anonymous on 2009-05-04:
I don't agree with that either. I think the OP handled it the way she felt comfortable doing so, by going to the manager of the facility and voicing her concerns....Not everyone feels comfortable confronting people they don't know.

My guess is that her body language and lack of responding to his attempts to talk to her are more than enough of a clue that she's not interested. Someone with any sense at all would back off. This guy is a creep and needs to be reported.
Anonymous on 2009-05-04:
PA conceal law

"(a) Offense defined.--Any person who carries a firearm in any vehicle or any person who carries a firearm concealed on or about his person, except in his place of abode or fixed place of business, without a valid and lawfully issued license under this chapter commits a felony of the third degree."
BokiBean on 2009-05-04:
What is the point in arming up? This woman hasn't even talked to him about leaving her alone yet. She's probably nice to him when she talks to him and he has no clue that he's even bothering her.. Sometimes you have to be frank and tell men to "LEAVE ME ALONE!", and too many women have a problem doing that.
Anonymous on 2009-05-04:
Boki does make a lot of sense as usual. I don't think it's reasonable that your first course of action to stop unwanted conversation is pepper spray or a loaded 44. Perhaps more reasonable would be simply to inform the person you don't desire to speak to them and ask them to leave you alone. Then if they don't comply perhaps the police, pepper spray or a magnum 44.
jktshff1 on 2009-05-04:
crabby:In Pennsylvania a License To Carry Firearms is only required to conceal a firearm, or to carry a firearm in a motor vehicle. The law is silent on the act of openly carrying a firearm while not in a vehicle making it de-facto legal. It must be noted however that due to 18 Pa.C.S. § 6108 (Carrying firearms on public streets or public property in Philadelphia) a License To Carry Firearms is required to carry a firearm in any manner on the streets or public property of a "City of the first class" (Philadelphia.)
jktshff1 on 2009-05-04:
Boki, as usual good points. I recommend everyone go get their permit (if necessary under law) to protect themselves.
By the way a .44 is not a good carry choice.
Anonymous on 2009-05-04:
jkt -- I don't know much about handguns other than it appears they are the answer to all of life's problems.
BokiBean on 2009-05-04:
I believe in personal gun ownership, believe me, I HAVE to, we have a stalker that has spent 6 months in jail for harassing me and my husband, and while he has tapered off, he has never entirely stopped...he's completely nuts.

The OP never mentioned stalker, this is just my personal opinion. I certainly hope its not the case here.
madconsumer on 2009-05-04:
all the poor man wants is a date with a fine woman. he doesn't even mind she has a child.

give him a break .....
jktshff1 on 2009-05-04:
crabby, they are not and are a last resort for defense against injury to life or limb. I understand it's not for everyone.
Boki, the op's harasser is pushing the limit on stalking. When someone actually fears retaliation "I do fear retaliation by him", that opens a whole other can of worms.
Anonymous on 2009-05-04:
mad.... best answer!
Anonymous on 2009-05-04:

Jkt, curious, what you think is a good carry? I'm partial to 1911's but its because I have a history with them - serious stopping power.
Anonymous on 2009-05-04:
Boki, if what you say is true, then I'm inclined to think you'd have even more compassion for this person then what you're displaying. Obviously, a simple LEAVE ME ALONE doesn't work on everyone. Apparently you feel the need to carry a gun b/c of a stalker that "has not entirely stopped."

As she already stated, she did tell the manager about the problem, so she already took step 1, now she needs to take step 2. We can all form our own opinions about this all we want to, but since Starlord is an ex deputy, and probably has way more knowledge of the subject, my gut tells me he's right on this one.

Most importantly, I hope this guy is just a lonely dude looking for a friend and not a nutcase...thanks to the OP for getting the word out and please take precautions to care of yourself!
jktshff1 on 2009-05-04:
It's a personal "comfort" thing.
1911 is bulky. I switch between a .40 Glock 27 with extended mag, a 9mm Kel Tek and a .45 Baby Eagle (similar in size and weight to the 1911). Depends upon if I'm goin to church, shopping, a walk etc and also the weather. My state (TN) is open carry permit. Do I, no, 'cept around the yard, I don't want people to know I'm armed, plus you have the "screamin meanies" !!!he's got a gun!!!.
It ain't necessarily firepower, but shot placement.
Anonymous on 2009-05-04:
Boki, who was getting stalked, you or hubby? I've never heard of a couple being stalked by an individual before. Sounds weird.
BokiBean on 2009-05-04:
I don't think he's a stalker, to begin with. Stalkers fixate, they don't chum around talkin' smack to all the women at the gym. So, I think the first step is to directly confront him and tell him she's not interested.

I WISH I had had the chance to tell my stalker to bug off, but we didn't know him from Adam, and still wouldn't know who it was to this day if it weren't for one policeman here in town that took the initiative to actually do some investigating.
Anonymous on 2009-05-04:
Wow! How did you know he existed?
Anonymous on 2009-05-04:
Although I think the PA law is subjective enough to perhaps deem this as stalking I don't think I agree this is stalking.

LA Fitness is publicly assessable private property. As such they have the right to deem who and who cannot have access to the property. The OP reported the incidents to LA fitness and they chose not to do anything about it. Their property their right.

The OP states other patrons are annoyed or feel harassed by this members constant chattering.

The OP states contact is only made at this LA Fitness and also eludes to the fact the man seems to always be there. That would suggest that all contact is the result of the OP arriving at a place where the chatterer is already at. That in my book doesn't constitute stalking since the chatterer isn't taking active steps to pursue the OP outside of the LA fitness center.

Nothing in the OPs write up even hints of any direct threats. She fears retaliation but it's not detailed why she fears retaliation.

The OP never states that she has directly told the chatterer that the communication is undesired. In fact she states she has ignored it and that the hint wasn't received.

So the complaint to law enforcement would be a LA Fitness member won't quit talking to me when I'm working out. He follows me from one machine to another talking to me. If we happen to meet up in the LA fitness parking lot he talks to me and comments about my baby. All contact happens at the LA fitness center. I've informed the staff at LA fitness center and while they acknowledge he's annoying they did not bar him from the premises. He's never made a threat towards me but I feel frightened all the same and am afraid of retaliation if I confront him.

Interesting. I can see both sides of this issue. I still don't think the guy is a predator or a stalker but if the OP was my daughter I'd probably be concerned. What the heck is wrong with this country when we have to fear people who talk too much?
BokiBean on 2009-05-04:
Its actually both of us getting stalked...the guy is a mental patient with full blown aids (bisexual) who is well known around these parts.

He does things like leave love letters with used condoms at the cars, call incessantly til we had to get an unlisted number, mess with the utilities and stand in front of the house staring, in the middle of the night. My big dog is going to eat his lunch someday...

He used to stalk a judge and his wife before us, so the police and legal profession around here know him well...but we had never heard of him til he started with us. Lucky us.
Anonymous on 2009-05-04:
For never having seen him, you sure know a lot about him.
That's good.
Basher gets similar love letters. you might mention this incident to her.

Might be the same guy. Probably is.
BokiBean on 2009-05-04:
Yeah well, things change when you go to court with someone...I know more about him than I ever wanted to.
Anonymous on 2009-05-04:
You went to court with him? Did they black out his eyes so you wouldn't know him from Adam, as you stated?
BokiBean on 2009-05-04:
He spent 6 months in jail for stalking us. I thought I typed that earlier. We had to go to court for that to happen....
Mrs. V on 2009-05-04:
Well, what I would do (and most women can't seem to do this) is the very next time that this person bothers the OP she should turn to look the man right in the eyes and say, "I DO NOT want you to talk to me anymore. I DO NOT want for you to follow me around. I DO NOT want for you to sit next to me. If you contenue to harass me, I will file a formal complaint with the police. Good day."

This person has been told that what he is doing is unacceptable and he is still doing it. He knows what he is doing (ie harassing people and stalking them).

If this person continues to bother the OP. She should stop what she is doing, walk over to the main desk, pick up the phone and call the police (even if they can't really do anything, just having them come out may stop the man from harassing the OP).

If the man harassed the OP again after that, she will need to file for a restaning order (that will force the man to find another gym or at lest not be there at the same time as the OP). If he bothers her after that, call the police and have him arrested.

No woman should ever have to put up with this kind of teatment.

Ever.
BokiBean on 2009-05-04:
Nicely said, Mrs. V!
Mrs. V on 2009-05-04:
Thank you ^_^

I teach 'Steet Martial Arts 101' and I always find the same problem.

Women don't want to 'hurt' someones feelings. They don't want to confront someone that is bothering/harassing/hurting them.

It's so ingrained that it's 'normal' for a woman to put up with crap that a guy wouldn't dream of.

I tell people to read 'The Gift of Fear' by Gavin De Becker. It's a real eye opener.
BokiBean on 2009-05-04:
Excellent advice, Mrs V! Most of the women I know have had to learn how to say "not no, but HELL no!" and for some it takes years....
Anonymous on 2009-05-04:
Mrs. V definitely has the best answer on this one. Very good comments!
Starlord on 2009-05-04:
jkt, I admire your taste. I carry a Springfield Armory XD-45, and much prefer it because it is like a DA revolver to use. If needed, draw and squeeze the trigger. It has two safeties that work autmatically, and you don't have to manipulate them. Mrs. V, I admire your work and my wife and I used to have a store selling personal security items such as pepper sprays, stun guns and alarms. We told people not everyone can or should try to carry a firearm. I was a deputy sheriff, and have had much additional training, and feel comfortable with being a legally armed citizen. The gun is not the answer to all ills, but is a last resort when all else is on the line. Just remember, when seconds count, 911, the police are minutes away. If you're lucky.
Buddy01 on 2009-05-05:
Mrs. V gives excellent advice, including reading that book. It is very eye-opening.
superduper on 2011-06-19:
consider what you wear to the gym, for women if you do not want attention, do not go in wearing anything revealing, legs, upper body etc. Don't slip up once or he will catch what you look like and keep that image in his mind, guy just prolly looking for a date, you need to be straight up with him though and tell him to stop talking to you.
oldmember on 2013-03-09:
I know exactly the little bald guy you are referring to. He used to stalk me. I also complained and they did nothing. Go to another gym. He's always there...Brett, right?!?
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Beware of LA Fitness
Posted by on
SAN DIEGO, CALIFORNIA -- I recently started working in a new area and wanted to join a gym. There is an LA Fitness very close to where I work in Sorrento Valley/Mira Mesa of San Diego, California. I went in there about three weeks ago just to look at the facilities. I was in no frame of mind to make any kind of commitment because there are a lot of health clubs in the area, and I wanted to check them all out before joining anything. Well, before they would let me even look at the place, they called this salesman over who spent a half hour trying to sell me a membership. I told him that I wanted to see the facilities first. So he took me around for 5 minutes and then brought me back to his desk and proceeded to try to get me to give him a check and sign a contract. I told him that I just stopped in to see the gym and that was it! After much arguing and aggressive attempts to get me to join right then and there, he reluctantly put me in the computer for a 7 day pass. I explained to him that I didn't have time to try it out right away but that in a few weeks I would. He assured me that the pass was good for 7 days once I actually started to use it.

Well, last night - about 3 weeks later, I went to the gym to try out one of the exercise classes for the first time. They couldn't find my name in the computer, but I didn't want to miss the class so I gave them my info so that they could sort it out by the time the class was over. After the class, I went to see what happened. The General Manager, Joe, jumped all over me and told me that if I wanted to try out their gym it would cost me $40 for the week, and that a gym is a gym and that I should just go ahead and buy the membership. I explained to him that I am joining for the classes only, and that I want to make sure that I like them before I commit myself to $149 plus $35 a month. (Do the math, that's almost $600 for the year!!!!) I told him that every other gym gives people a free pass to try out their facilities and asked what the problem was. Joe rudely told me that the exercise classes are for members only and that the only way I could try them out was to pay him the $149 and if, within 5 days, I didn't like them, I could get my money back. Yeah, right. Why not just let me use the free f$#^$king pass??!!?!? Then I go on the internet and learn about all the horror stories about LA Fitness never giving anybody their money back or allowing members to cancel their contracts by not processing their paperwork!!! Why should I give these people $149 to try out their gym when they are supposed to give free 3,5, or 7 day passes to do this???!?!?!?!!!

The more I got to thinking about this the more ticked off I became so I called up their corporate headquarters and talked to a membership specialist. He told me that of course I should be able to get a free pass to try out the gym. Then he put me on hold and called Joe of LA Fitness Sorrento Valley, the same L.A. Fitness manager who refused to honor my free-pass in the first place. When he came back on the line, the customer service representative was extremely rude and told me that if I wasn't prepared to join the club the day I walked into LA Fitness then I should have never stopped by there in the first place! Now I was even madder than I was before I called! I asked to speak to his supervisor and the LA Fitness representative REFUSED TO PUT HIS SUPERVISOR ON!!!!! What a way to run a customer service department. They don't even wait until they've locked you into one of their bankrupting/cred-ruining contracts to be rude and arrogant!!!!!!!!!!! Thank God I hadn't paid them anything!

People, do not join this club. Read the reviews. They are only after your money, and once they get it, they WILL NOT GIVE IT BACK, nor will they cancel your membership, so you will continue to have to pay the monthly fee month after month, even after having sent in the paperwork to have it canceled. The staff and management, from local to corporate, are extremely rude and unprofessional. They are today's dishonest used-car salesmen, selling lemons disguised as ball-and-chain memberships to health clubs. As for the class, it was crowded, nobody looked happy, and there weren't enough weights in the room for everyone to use - and the weights that were there weren't marked and looked like they came off some submarine from WWII that had been lying at the bottom of the sea for the past 60 years! You are better off joining a smaller gym where the staff and management care about their members and know how to treat customers. In Mira Mesa/Sorrento Valley alone, there are lots and lots of gyms. I am so glad Joe was such a dick to me because I started looking around and found a gym that was much better, friendlier and cheaper than LA Fitness!!!! YEAH, BABY!!!!
     
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*Brenda* on 2007-02-10:
I was a member for a few months but didn't really have the time and I canceled with NO problems. I just mailed in the cancellation form that is on their website. And this was for two memberships, mine and my husband's.
Dynamic Dee on 2007-10-25:
LA Fitness San Diego
I am glad to read this post. I am a member and I am horrified with the lack of professionalism by the staff and leadership. It comes down to this with this gym and many others (Family Fitness), it is not about health it is about SALES and sales quotas. When you go into these gyms, you might as well be buying a used car.
Also, the trainers know nothing about fitness and are about sales packages. I noticed any trainer with integrity does not stay with the organization very long. If you want a trainer, you are better off getting one elsewhere and having them teach you the basics. You have to be careful, they may hassle you if they see you using a trainer other than their lame ones. You can say it is a friend helping you out.
About Joe, he harassed me while I was at the club and I complained to management. Long story.
The hassle to work-out with LA Fitness is sometimes not worth it. It is sad because it is a beautiful set-up and they do not know how to maintain it or provide good customer service. Oh, and I got a staph infection from one of the mats, cost me over $100 in meds and doctor visits.
DD
felixms on 2007-11-12:
I wish you have named the gym which you are satisfied with, not just the complaint.
I am a member that used to go to that gym, and agree with you, the staff sucks. The only have salesmen there, no one will assist you within the gym for anything that is not paid extra in advance. BTW, signing in with them is a pain, specially because other coworkers did not paid the signup fee, and I was trying to get that waved as well, but I got it though.
24hr fitness was even worst, double charging me, and messing up my financial info. Therefore I still stick with LA fitness because of its location.
Rob San Diego on 2013-06-23:
this is very true... this happened to us to. We went in there and bought the membership, that is OK. They sold us an add on -- training package. Told us we can cancel it in three days. That was because we can't try out the trainer w/o having a package and signing the waivers (bs!). Well we didn't like the trainer and they asked us to come the day after, to meet another one. (there go our two days). Now on second day we say we don't like it and want to cancel. They say we will call the HQ and do it next day. so the next day I call and they say it is being done and we will call you. They didn't. I called they were not available and the third day just went by. I was unable to come the fourth day (busy at work). I came the 5th day and ha! the story changed. The cancellation time has lapsed and nothing could be done. I was livid. I called the HQ but no dice. Very rude and unprofessional folks. I am a member... since we prepaid for 1 year. But I hate the managers and people. I go workout and look forward to fininshing my year. Thx
Sylvia on 2013-12-20:
The same thing happened to us. Once you give LAFitness either your credit card or checking account number, you are in for trouble. They will continue to take money from your account for months after you have cancelled. We read and reread the contract upon signing, to be sure that when we wanted to cancel we would definitely be on time. We only wanted membership for 6 months while we were in Florida. When it was 2 months before we were to leave, we sent a registered letter to cancel. STILL, they continued to bill us after the cancellation date.. LAFItness gave us the run around and after SEVERAL MONTHS of phone calls to the bank and to LAFitness headquarters, we got our money back for 2 months that they had taken illegally from our account. Our Discover card did not back us up, even though we sent them copies of our registered letter and the contract. We cancelled our Discover card after that. Just beware of this unethical company...what a sorry excuse for a health facility!
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Get me out of my contract
Posted by on
Rating: 1/51
TAMPA, FLORIDA -- LAFitness uses, at best, questionable sales techniques and a tell them what they want to hear sales pitch. I signed up for a training contract after being given a "sample" training session. The problem is the "sample" session I was given was 10x better than any of the sessions I received after signing the contract. they had a master trainer work me out to the point I almost blacked out (which I liked) but then right after sells me a contract telling me I can have him train me, I can have group sessions, I will get an individualized training program which includes a regiment for the week in addition to my booked training session, the trainer's will work around my schedule, I can cancel if I am unsatisfied after a few weeks, but come to find out none of that happens to be available after I sign the contract. I get a sub par trainer, I get shifted around to multiple sub par trainers, I had trainers tell me its my fault when a session starts late when I was there early, I have trainers try to pawn me off on other trainers because I try to hold them to doing what the master trainer said I was going to get. I complained to both the location and the corporate office multiple times and I get the same run around stall tactics like: try another trainer, I"ll call the location and make sure your session won't start late, etc. All so they can keep you past the point where you can cancel (which cancellation time is not disclosed at the time of signing), but even if it was you are mentally and physically exhausted, which is the worst time for you to sign a contract, but the best time for them to sell you one!
     
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