Long John Silver's Restaurants - Page 2

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1.4 out of 5, based on 10 ratings and
39 reviews & complaints.

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The sweepstakes is a scam
Posted by on
ON SEPT. 2, 2011 I WENT TO A LONG JOHN SILVERS AND GOT MY LUNCH FOR THE DAY. THAT ALL WAS FINE, BUT ON THE BACK OF THE RECEIPT WAS A SWEEPSTAKES OFFER OF A CHANCE TO WIN $1,000.00 TO TAKE A SURVEY. I DID AND AT THE END OF THE SURVEY IT SAID I WAS NOT ELIGIBLE TO WIN WITHOUT A REASON WHY. I LOOKED UP THE RULES AND I DID NOT SEE ANY REASON AT ALL NOT TO BE. I SEE THIS AS A WAY TO GET INFO OF A PERSON SO TELEMARKETERS CAN CALL AND HARASS THEM. I HAVE GOTTEN A HOLD OF A LAWYER AND WE WILL GET TO THE BOTTOM OF THIS.
     
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trmn8r on 2011-09-03:
Are you sure it is a scam? Could it be something about the information you entered made the website believe you are ineligible? (eg Wrong date, store number, etc.)? I think that is usually the cause of something like "We're sorry, but you are ineligible."
Skye on 2011-09-03:
Good luck and let us know how your lawyer resolves this issue.
Old Timer on 2011-09-03:
Not only this but their food really sucks too.
THartmann9374 on 2011-09-03:
This was why I declined sweepstakes each time I was offered. Know why? Because I read so many complaints about that, so it wasn't worth my time.

My suggestion is to decline any future sweepstakes and I do not think lawyer can do anything. Yes, you can sue, but will you win?
Starlord on 2011-09-05:
Did they say you were not eligible, or that you did not win? There is a huge difference. I have never won a thousand dollars, but never felt it was a scam. When you look at the odds, you probably stand a better chance of getting struck by lightning.
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Terrible Service!
Posted by on
LAFAYETTE, INDIANA -- I went through the drive through and ordered the grilled fish dinner. I pulled around to the window to get my food and after sitting there for 10 minutes, 2 cars pull up behind me at the drive up window. After sitting there another 10 minutes, I was asked to pull over so they could give the 2 cars behind me their food, mine still wasn't ready. So, I pull over to let the other cars get their food.

After sitting there another 5 minutes without my food, I went inside and asked them to refund my money and left. I will never go back again!
     
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MRM on 2009-06-11:
How rude!
ejack053824 on 2009-06-11:
Hmmmmm....
DigitalCommando on 2009-06-11:
OK, your food is ready now, go back.
Anonymous on 2009-06-11:
I would have been gone after the first ten minutes.
Waiting 25 minutes Mrs. Paul's or Gorton's Frozen Foods quality fish is out of the question.
Anonymous on 2009-06-11:
Trust the Gortons fisherman!
Anonymous on 2009-06-11:
TW: You got to....His Slicker and all!
BokiBean on 2009-06-11:
This made me want fish sticks! I've never had a craving for fish sticks before in my life, and I blame ya'll.
Anonymous on 2009-06-11:
I craved them before......When I was TEN! Boki, you would be better off with a good and sloppy FOF.
BokiBean on 2009-06-11:
FOF doesn't have chopped lettuce on it, if I remember right. I can make it at home better! ;)
Anonymous on 2009-06-11:
You can always have the lettuce added to your sammie but we both know will come out of that stunt, don't we?
Another Micky D's rant.
Anonymous on 2009-06-11:
Zz, my guess is a few shreds of lettuce would be much better than a glob of tarter in your lap?
Anonymous on 2009-06-11:
"glob of tarter in your lap?"

*keeping dirty thoughts to myself*
Anonymous on 2009-06-11:
"Master of liquid fashion"

Slim still has me rolling over that line!
Anonymous on 2009-06-11:
Yaya!!!

Supes, that is true but Boki doesn't check her food before leaving so they would probably short her for the lettuce because it was a "add on" and we would be right back here
reading her TWO PAGE rant about it and debating the merits of dissecting your sammie before leaving the eating establishment and I for one have much bigger FISH to fry!

*looking at Boki out of the corner of my eye with a sly grin*
Anonymous on 2009-06-11:
TW, isn't it amazing how the mere mention of fish or what goes on it brings the "best" out of us?
Anonymous on 2009-06-11:
lol...it's true ZZ.
Anonymous on 2009-06-11:
Just the mere mention of the word tarter can garner an entire discussion thread.
BokiBean on 2009-06-11:
OK now, don't get me started. I went to the grocery store and got Gorton's Beer Batter Battered Fish Fillets...and when I opened the bag, they were all crumbly and falling apart. I'm ticked off!

Its not Gorton's fault, its my grocery store. They constantly have problems with their freezers and just throw the food back in. They'll hear from me...grrrrrrrrrr.
Anonymous on 2009-06-11:
Boki,I hear TAR TAR holds fish together
BokiBean on 2009-06-11:
Haha! I like lemon, no glue!
BokiBean on 2009-06-11:
P.S. I'm cooking them anyway, for the cats. I'm planning on taking the EMPTY bag back with my receipt. If they give me grief...you'll hear about it (sorry). LOL
zook girl at heart on 2009-06-11:
To leave a comment/and or review with the Corporate office of Long John Silver's go to this website:
www.ljsilvers.com/
Starlord on 2009-06-11:
I do salmon filets on cedar planks with apple slices on my grill, yummmmmmm. I use only lump hardwood charcoal, and alder fire spice. It is delicious if I do say so myself.
BokiBean on 2009-06-12:
Star, that's hoity toity and sounds delicious! That sounds like something off the Food Network.
doglovingreviewer on 2011-01-17:
TWENTY-FIVE MINUTES?! That is simply unacceptable. Good for you for putting up with them for that long. I have some advice: If someone asks you to pull over "so we can give the cars behind you their food", do what my father does. Say, "No. Give me my food, then I'll leave and quit holding up the line." It always catches the drivethrough person off guard, b/c most people pull over anyway.
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Nasty and Dangerous
Posted by on
SUMMERVILLE, GEORGIA -- On August 1,2008 my husband, grandson and myself went to Long John Silvers/A&W in Summerville, Georgia. This was the worst experience that we have ever had.
First of all, when we went inside and tried to order, the girl waiting on us seemed very confused and not very knowledgeable of the procedures and/or food choices. We finally got our orders placed(while other customers were having the same problems) and waited and waited. Finally, a man that was working in the back called a number, a lady that had been standing there since before we came in, stepped up to get the "to go" order and I just happened to notice that the number called was my number. I told the man and told him that my order was for "there" he apologized and the other lady still waited.

This was really irritating but nothing to what we discovered when we went into the dining area to eat.The table and floors were nasty and the area around our booth smelled soured. In front of the drink counter, water was standing like you wouldn't believe. I told a girl (same one that took our orders)that someone was going to get hurt(I almost fell and so did other customers, that I saw)she said that she would take care of it right then. Well she did take care of it, she put a wet floor sign on one end of it and didn't even mop the water up.In this water was also food that had not been swept from the floor. The floor area around our booth had food, liquids and paper all under and around it. The seat that I sit in was "sticky"! I had to wipe the table top before we could eat. The whole place was so nasty and disorganized. As we were leaving, around back the manager was in her vehicle with the door open and smoking a cigarette. She should have been inside trying to teach the help something and cleaning that NASTY place up. The health department would not appreciate this at all.

Last year, I became very ill after eating at this same Long John Silvers along with co-workers that ate the same food and the same day.

I was so sick that my husband had to come to my job and drive me home because I was not able to drive myself(food poisoning). This has never happened to me before. I should have complained then, but I just let it go. I felt like I needed to complain about this last visit because people that dine out deserve a clean and safe place to do so, as well as people that are trained well enough to take care of them and the surroundings.
     
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dimplepie on 2008-08-19:
I was really with ya on this complaint, but then you said you got sick at the same place a year prior! That should have been a definite sign to NEVER step foot into that stink-hole ever again, lolol!!!
Anonymous on 2008-08-19:
You should stay away from this establishment.
DigitalCommando on 2008-08-19:
I think there was less oil in the Exxon Valdez spill than what is contained in one of their average meals at this dump. EVERYTHING is fried in the same oil that came over on the Mayflower. I only ate their twice and both times I felt like a lethargic sloth after that grease slick started flowing through my veins.
cherpep on 2008-08-20:
The place sounds disgusting!!! I would definitely not go back. Sounds like the girl who took your order was new and not getting the training she needed. But, by the state of the restaurant, the entire place was not getting the attention it needed. I hope you report your experience to corporate. You could visit http://www.ljsilvers.com/, and hit the "Contact Us" option to give them a report on your experience.
DebtorBasher on 2008-08-20:
I would have noticed the condition of the floor as I walked in, there is always a clear view of the dining area before I get in line. Had I seen it being that dirty, I would not have bothered ordering. As for the manager sitting in the car having a cigarette, they have the right to take a break as anyone else does. You and others got sick at this place before, and you still went back...that one I don't understand. The girl who put the "wet floor" sign up, probably did all she was able to do. If customers seen her mopping the floor, they would have complained about the worker who was mopping dirty floors and taking orders at the same time. The girl taking your order was most likely a trainie and I've always been patient with traines at these places because I know it can be overwhelming...most people think, all you have to do is take an order and push the buttons, but it does take time to learn a job,no matter what kind of job it is.

I agree they should have the place cleaned and tables should be washed after a customer leaves...sticky seats, no one should have to sit in them.
hubbard53 on 2008-08-20:
that's fast food for ya! Old addage is still accurate: you get what you pay for
CrystalSword on 2008-08-20:
Gee, kind of sounds like the LJS in Casa Grande, AZ....we have eaten there twice, the first time was "OK", but after that you could tell the deep fryer was rarely cleaned and fresh oil put in.
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Nasty Food With Hair - Unclean Employees
Posted by on
HARRIMAN, TENNESSEE -- My wife and I stopped at Long John Silvers Restaurant in Harriman today, March 4, 2008, for dinner. We ordered 2 fish dinners with slaw, fries and hushpuppies. I started eating my fish and felt something in the corner of my mouth-low and behold it was a very long hair. When I finally got it all out of my mouth, with a rather sick feeling in my stomach. I ask a guy (who had his head shaved bald) if he was the manager. He said yes he was. I told him about the hair in my food and actually showed him the hair. His statement to me was well, its not mine. I stated to him that it was not mine either nor was it my wife's as we both have very short hair. The guy did not say anything else, just turned and walked away.

The french fries were cold and appeared as if they had stayed in the grease for an extended period of time because the inside of that had fries had nothing in the center of them. The employees looked nasty and were all wearing nasty and unkept uniforms. At one point some guy came in with a friend, got cups filled up drinks, then went behind the counter and picked up his own food. He and his friend then went over to a table and ate the foods. He came in off the street handled food behind the counter, without washing his hands nor did he put on any gloves.
This in my opinion is absolutely against Health Department rules and this will be reported to them
as soon as they open up tomorrow morning. The restaurant is nasty and unfit to serve the public.
Before we left the restaurant the manager did come back to our table, said sorry about the hair,would you like a piece of pie. We said no.

It is kind of hard to eat a piece of pie after having a piece of hairy fish. This restaurant needs to be cleaned up and also the employees need to be trained in customer service and cleanliness. It is rather hard to eat at a place that is so nasty. Clean it up-hire cleaner employees or call in the demolition team. That would be my recommendation.
     
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MSCANTBEWRONG on 2008-03-04:
You need to report them to the County Dept of Health.
Anonymous on 2008-03-04:
I would have said yes please to the pie offer. In fact, I'd have said to make it hair pie, pretty please.
MSCANTBEWRONG on 2008-03-04:
Funny Happy! reminds me of the movie "Revenge of the Nerds" LOL
Anonymous on 2008-03-04:
I would just go drink beer.
Principissa on 2008-03-05:
That is disgusting. I would have given my food back to the manager and demanded a refund. And if the employees really are being unsanitary, a quick call to the health department should and will straighten them out.
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Treated like animals
Posted by on
MANTUA, NEW YORK -- To whom this may concern, This comes with great regret. My husband and I have been going to the Marine Base in California for the past 3 years. I always look forward to going to Long John Silver restaurants,which were all out west. I have been telling family and friends how much I enjoy there food. To my surprise my nephew called to say one had just opened near me. I couldn't wait they finally came east coast. Boy, I should have.I went on 6/03/07. The store is located in Mantua, New Jersey ,store #022267 the number on the receipt for comments or complaints just so happens to be the in store number 856-415-2092. I know this because the gentleman sitting behind me called to complain and was hung up on. What ever was said he and his companion left without taking there food. I found out what was going on. They were surving food and had no untencils to eat with. I wasn't about to try eating cole slaw with my fingers. So I went up to ask for either a spoon, fork anything. How dare I! I was told very ignorantly,"We don't have any, I just told some other man I just came in 10 minutes ago, what do you want me to do? So I think this is just an employee having a bad day. Maybe the manager can help. Oh ye! I don't think that's what it's called. First I was refused the managers name. Then a young man said,"Jewels". He was quickly hushed and told to go back to work and not to talk to me. Then as dialing the number for the police I was told she'll be right with me. I hung up and waited. Finally, a lady came and asked if I had a problem? Mind you still politly I asked for something to eat the food with that I had just bought. She said"You were told along with everyone else we have none." I once again ask for her name. She said she didn't have to give it. (Still not done-can you believe this?) I suggested," if your the one in charge there are other was of handling an emergency situation. I understand things happen but, you could have politly said,"I sorry but you may have to get some of your meal as take-out because we have no utensils" OR "I am going to make a call and have them here as soon as possible." OR "How about even telling your patrons as it was ordered?!" Any of these would have been great. Guess what I got? "Leave my store or I'll call the cops" (Can you believe it?) So I informed her to do so, one way or another I will get your name and I am complaining about being treated like an animal. My son and his Marine friends have been to places where you use your fingers and America is NOT one of them. So to keep from losing it. I went outside and waited for an Offier-keep in mind it was also raining-the officer said"No one should be treated like that and if I was him he'd report them to the Better Business Bureau and get ahold of Corporate and complain." So I am trying to do just that. I can't find an address or a legitimate number yet, but I will keep trying. If anyone who reads this has any other advise I am all ears.
     
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Sarah May on 2007-06-04:
Did I read that right? You were dialing the police? No, not the part where she threatened to call the police, but the part after someone was "hushed" and told to go to the back. Why on earth would this be a matter for the police? If they don't have utensils, it's certainly not ideal, but either ask for take out boxes or a refund. Don't threaten them, bother the police who are busy with real emergencies, or waste their time. They were most certainly having a bad day, considering they ran out of utensils and no doubt there were customers complaining out the wazoo about it. Just take it with a grain of salt and spend your money elsewhere.
Anonymous on 2007-06-04:
Now that's service,they should have said "maam,I'm sorry but we are a new store and have no utensils just yet".

Oh well,you can have all the ones here on the west coast,because they are nasty,and I wouldn't feed that crap to my dog.

Skye on 2007-06-04:
They used to be on Long Island in the 70's. So they are not new to the east coast.

Send a letter to the corporate office, and let them know how poorly you were treated.
Nohandle on 2007-06-04:
I'm a little entertained here but do have a question. Who called the police, you or the employee? Were the police called because the location was out of plastic flatware or did a ruckus start? Just curious.
Skye on 2007-06-04:
Long John Silver's Restaurants*
P.O. Box 11988
Lexington, KY 40579-1988

(859) 543-6000
Nohandle on 2007-06-04:
Thanks Skye, I looked it up and the only thing I could find was an invitation to become a franchise owner!!
Anonymous on 2007-06-04:
I just missed something I guess?
"Leave my store or I'll call the cops" (Can you believe it?) ........ NO
*Brenda* on 2007-06-04:
You were going to call the cops because a kid wouldn't tell you the manager's name? Sounds to me like the OP started a ruckus.
MRM on 2007-06-04:
The restaurant should have put a notice signs stating that there are no utensils and maybe the patrons will go somewhere else to eat, thus avoiding complaints and confrontations.
ejack053824 on 2007-06-04:
barf a roni!!!
Anonymous on 2007-06-04:
Number1svc is right, the places out here really suck. Food is bad, places are dirty. I don't know how they pay the rent as I never see people in the dumps.
spiderman2 on 2007-06-04:
Why do you have to bring the Marines into this? They have nothing to do with this and frankly, wouldn't tolerate your behavior. Who calls the police over the fact that a restaurant doesn't have silverware? That is insane. I think there is a lot missing from this story about why the police were called. If you just stuck with your complaint of "there was no silverware" you would have been better off. BTW, Long John Silvers has been out east for years. You didn't have to go all the way across the country to enjoy their fine dining LOL!
jktshff1 on 2007-06-04:
I can't find a Mantua, New York. google maps brings it up as New Jersey.
if I was on the east coast, the last place I would go is a fast food place for good seafood.
sorry about the no caps. just don't feel like shifting
Anonymous on 2007-06-04:
Well, I wouldn't go there again.
Skye on 2007-06-04:
It is in New Jersey. The op made a mistake regarding location, but mentions in the review about the place being in Mantua, New Jersey.
Pomona Guy on 2007-06-04:
Besides cole slaw what did you order?
Extended Warranty on 2007-06-04:
911 how can I help you?

THERE'S NO FORKS FOR MY COLE SLAW!!!
Anonymous on 2007-06-04:
I don't know about you guys but this could be a troll letter. Written by someone to cause drama and see what responses they get.
runaway on 2007-06-04:
I don't think you were treated like an animal- in most restaurants animals are served on plates.

You have a valid complaint, completely blown with the comment about calling the cops OVER RESTAURANT SERVICE!
Anonymous on 2007-06-05:
Dang! ... Police came ... I think that Candid Camra stunt went a little too far!
shawnp80 on 2007-06-05:
LMAO, you called the cops.. What a dork!
heaven17 on 2007-06-05:
Mr. Mafia, I completely agree.
mamaduksb on 2007-06-05:
First, let me Thank everyone for taking the time to even read my ranting.LOL To Skye, you must be a miracle worker because I couldn't find anything.Extended Warranty LOL good point! Let me just add it did fell like I was in the twilight zone for something so stupid. Also, it was not me who called the cops it was them. I wasn't leaving without a take out box or a name. It wasn't the younger kids that the problem was with they got in trouble for trying to help me. It was the adult who called herself the manager who didn't like my suggestions for the next customers. Lastly, I'm glad I came upon this site. I appreciate everyones opinion. Good or Bad. Just to get a say is good enough for me. THANKS
ejack053824 on 2007-06-05:
LMAO Shawn!! Your a riot man!!
Anonymous on 2007-06-05:
Shawn...Shawn...Shawn... The police was called on mamaduksb, so how about that apology? (!)
shawnp80 on 2007-06-06:
Sorry mamaduksb.
Skye on 2007-06-06:
I'm not a miracle worker, my parents took us to the one in Bayshore, Montauk Highway, when we were very little. They had a miniature golf course right behind them. So unless you are from Long Island, you probably wouldn't know this.
Skye on 2007-06-06:
Here is the last Long John Silvers restaurant on Long Island.

Long John Silver's [2.80 mi.]
Cuisine: Seafood
371 Sunrise Hwy W
Patchogue, NY 11772
631-654-1386



I know what I am talking about. This restaurant came to Long Island in the 70's. I may have been a little kid, but I remember visiting them. My point is, they are not NEW to the east coast.
*Brenda* on 2007-06-07:
Umm Kid, this is what she said, "Then as dialing the number for the police I was told she'll be right with me. I hung up and waited. "

She WAS going to call the cops because they wouldn't give her a name. THAT'S ridiculous.
Anonymous on 2007-06-07:
I agree with *Brenda*!
shawnp80 on 2007-06-08:
Brenda, Thanks. I take back my apology to the OP.
Anonymous on 2007-06-09:
O M G ! Brenda, I stand corrected. However as I am sorry to shawn - still it's unwarranted to call the poster a "Dork". Letter to myself: don't smoke weed while reading My three cents.
mamaduksb on 2007-06-10:
Well, I just came back. This time I went in the drive-through. May I say the food was just as I remebered it. The bonus was one of the young men recognized me. Apparently she had 3 kids quit and many ccomplaints about how nasty she was to everyone including her supervisor and she knew she was being fired. So it just so happens she was hiding the forks on purpose to start a ruckus before leaving. I was in the wrong place at the wrong time. To bad I couldn't have known then what I now know. I would have found it humorous.LOL
jktshff1 on 2007-08-13:
mamaduskb...thank you for the update
amber52501 on 2008-02-18:
If I was the manager... or supervisor... I would go spend the 10 bucks and buy some damn plastic forks at Circle K!
nikisoba on 2008-06-22:
Wow, I also can't believe a customer tried calling the cops because she didn't like the service. (The manager had a point, she WAS told already they were out of forks.) And then had absolutely no idea of how to figure out Corporate's number, but figured out how to post on here. And then suggested the coleslaw be given as take-out EVEN THOUGH IT'S EXACTLY THE SAME DINE-IN AS CARRY-OUT!! LJS doesn't give you fine China, its ALL in a little styro cup regardless of how you order it!!! Is this for real???
old fart on 2008-06-22:
Having to eat cole slaw with your fingers is a vile, degrading process and should be forbidden by constitutional amendment.
I for one will attempt to start a grass-roots movement that addresses this issue and will do so post-haste....
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StarStarEmpty StarEmpty StarEmpty Star
Tainted Fish
Posted by on
Rating: 2/51
INDIANAPOLIS, INDIANA -- Bought fish, fries, slaw and shrimp. Tasted OK but not the usual taste. Had diarrhea 4 hours later and urine smelled of fish., With all the seasonings and breading on the fish could have been tainted., I have tried to file complaint with company but finding a site to do it has not been possible.
     
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Food Was Old, Cold. Overpriced
Posted by on
Rating: 1/51
RIPLEY, WEST VIRGINIA -- My orders (2) consisted of fish, fries and chicken. It was warmed over slop. The price was approx. six (6) dollars more than advertised, no soda included (that was extra.) Needless to say, I won't return.
     
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Barstow Store #31860 ~ Ticket # 2605 @ 4:43pm
Posted by on
BARSTOW, CALIFORNIA -- My husband and I waited in the drive through for at least 15 minutes with only 1 car in front of us. I got out and went into the store to see what was taking so long. When I got into the store they only had 1 young man working both the drive through and the front counter, So I ask the cook where the manager was and he said "Tammy is on the phone." This explains why the young man was by himself. Then after about 5 minutes Tammy the manager came out and when I told her how long I had been waiting then all she had to say was that she had to count the drawers for the next shift. It took 20 minutes to get 1 Fish and Chicken Combo. Even though I was inside the restaurant it was rang up in the drive through. However I do not think the young man Michael A. was at fault, I believe that it was the rude managers fault, she should have been helping customers instead of talking on the phone.

I WILL NEVER GO TO THE BARSTOW, CALIFORNIA, LONG JOHN SILVERS RESTAURANT #31860 AGAIN. Also the telephone # on the receipt is incorrect. Barstow's area code is 760 not 909 as printed on the receipt.
     
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Anonymous on 2010-02-27:
That poor guy. Hope he gets the next day off for having to do everything by himself.
Skye on 2010-02-27:
OP, I can understand your frustrations, but sometimes fast food isn't that fast.

Did you at least enjoy your meal?
Anonymous on 2010-02-27:
Somehow I only read that as one guy that was working. So, there was a cook and a front counter person. Still that's a bit of a skeleton crew to be working fast food.
Venice09 on 2010-02-27:
Yes, they were shorthanded, but it wasn't necessarily the manager's fault. Was it a personal or business call? You probably don't know. And if she had to count the money for the next shift, she probably couldn't put it off. There is nothing in your review to convince me that the manager was rude.
Ytropious on 2010-02-27:
"all she had to say was that she had to count the drawers for the next shift."...well then she obviously wasn't on the phone then was she? That doesn't make her rude AT ALL op, it makes her short handed and nothing more.
Anonymous on 2010-02-27:
It's too bad you didn't get your fish in a flash. However, did it cross your mind that may be Tammy was on the phone trying to call the next shift in early?? And if the policy is for the manager to count the money before the next shift arrives, I guess that's what needs to be done then.
Starlord on 2010-02-28:
Two people working an LJS is not enough people. The manager does have the responssibility to see that the oncoming shift has a correct cash drawer, so that takes out half your crew onsite. People complain about the time it takes to prepare food, then turn around and complain whenit is fast that it has obviously been made too long and kept under heat lamps You cannot have it both ways. Just imagine a server plopping a raw or frozen entree in front of you and saying that you couldn't get it any faster. LOL I have worked in restaurants, and can see both sides. In this case, I do not see that the manager was rude.
Fufu487 on 2010-02-28:
It sucks it took so long to get your food. I imagine they were short staffed and the manager was out of people to call in. The worker probably told you the manager was on the phone because disclosing they are counting the cash drawers may be a risk.
CrystalSword on 2010-02-28:
Very true, Fufu....not a good idea to advertise the the cash is out of the safe....especially these days.
LJS_worker on 2010-03-06:
OK, I work there! What day did you go in? I was working there the day you posted this "complaint".
Anyway, Michael is the Assistant Manager. That week we got new registers. The company was recently bought out by other people so all the procedures have changed.

Also, keep in mind that it takes 4.5 mins to cook the fish you ordered. If you came in during the "down time" then all orders are cooked as they are ordered. What if that ONE car in front of you ordered a family meal with 2 or 3 sides, plus shrimp, plus lobster bites? Everything takes time to cook. Do you want us to serve you uncooked fish? No. And we don't want to serve anyone uncooked fish!

And as for Michael being alone, since the new owners took over, they cut hours drastically. So there is usually only one person working the drive through and front counter during the "down time".

And Tammy, she is the nicest person/manager anyone will ever know. She has a lot of responsibilities you do not even know about. She actually might have been on a conference call that day. She has to be on those once a week.
Venice09 on 2010-03-06:
Great information, LJS worker. Thanks for posting it.
LJS_worker on 2010-03-12:
Haha your welcome. People just don't realize what goes on in a fast food restaurant. What all we have to do. Apparently some people think the food they order magically appear cooked and ready for them.

Venice09 on 2010-03-12:
I think I have a pretty good idea what goes on from reading posts on sites like this by fast food workers. Also, my son worked at Wendy's, and when I'd pick him up sometimes I would sit inside while waiting for him and just observe what goes on behind the counter. I think the people who use the drive-through are mostly the ones who don't realize what it takes to get their food.
ronald cummins on 2011-11-09:
after eating at long johns the last two times I have gone home with stomach cramps and the runs ,looks like they would wise up and stop using hydrated cooking oil like most other restaurants have needless to say I will not return
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My Children Were So Scared They Didn't Want To Stay And Finish Their Food
Posted by on
WACO, TEXAS -- I visited the Waco TX location on 6th st. with my two children today and I was not happy! The employees were loud, unprofessional, and just ghetto! While getting our drinks they were talking about how one of the employees has stabbed someone!!! While we were eating my kids said " mommy can we just go I don't feel comfortable here". I've never been to a restaurant with this type of atmosphere. All the loud inappropriate conversation was uncalled for! I work in a restaurant myself and we strive to make every customer feel at home.

I would be ashamed as a manager to have this type of behavior at my establishment! I will never subject my children to this again! I hope something gets done about it.
     
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msnanny on 2009-04-17:
What did the manager say when you brought it to his attention?
Amateras on 2009-04-17:
I've been to that same one and I did not care for the food. I do remember the women talking about things I did not care to hear about....one of them being the manager.
DRVROFRED on 2009-04-17:
This reminds me of another large chain restaurant where two of the girls were talking as the one complained about how miserable she was with her "female problems" and made sure to share with the other employee some gross details. I got up and cancelled our orders and brought it to the managers attention who was female. I got the generic reply of how sorry she was. We had of course lost our appitite and left. Sorry to hear your kids were so frightened by the conversation.
sarahnkrystal on 2009-04-18:
Last time I was in Stop n shop with my daughter the organic food was next to the florist and the girls who were working there were talking about their favorite sexual positions and who was the best f they ever had.....Employees really need to watch what they say around customers.
Anonymous on 2009-04-18:
snk, can you tell me the location of this Stop n Shop?
Nohandle on 2009-04-18:
Right next to the Kiss & Tell Motel, C2O!! At one time we consumers were amazed at how unprofessional some employees had become...talking on cellphones, chatting with co-workers while the customer stood there and ignoring the customer in general. Discussing your latest sexual encounter is taking it too far. Most adults don't care to hear it, children present or not.
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"Unbelievable"
Posted by on
TAMPA, FLORIDA -- I never experienced such an event. And I felt so very sorry for the employees on board!!!!! There was an irate customer that came into the restaurant, after throwing a cup at a window (that an inside customer was sitting by). The female that came inside had been through the drive-through and was evidently upset. After the customer screamed her problems and profanity, the Manager on duty left the "inside store" and was on 2 cell phones. The phone was ringing off the hook. "UNBELIEVABLE", I am at a loss for words, it is Friday evening in Tampa, Florida. I was actually afraid of the way the situation and the way it was handled. That's all I can say. I hope the employees didn't have to "pay" for the mis-management at your "used to be thriving location".

I won't visit that location again with such unprofessional management, I work for the School Board locally and have never even seen such behavior in "Jr. High Schools". Help yourselves and get rid of whomever was in charge.
     
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nanomarket on 2009-04-03:
Sorry, but I do not understand your post. Are you complaining about an irate customer or unprofessional management and what does one have to do with the other?
Anonymous on 2009-04-03:
I'm confused too. Are you complaining about the customer or management?
DigitalCommando on 2009-04-03:
What's hard to understand? She sprained her leotards on a sky hook, case closed.
Slimjim on 2009-04-03:
LMAO DC. All I get here is someone went postal and the manager got on two phones. One to the owner and the other to police maybe? What did you want him to do? What did he do after the calls? What happen to the wacko?
GenuineNerd on 2009-04-04:
You could say that this irate customer definitely tried to "throw boring overboard" with her ranting and raving. I would be scared too if someone lost their temper in front of me. Losing your temper tends to make matters worse, not better, when it comes to complaining.
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